Headline: "Nightmare Hotel Stay: Constant Key Failures and Threats from Staff"
During our recent visit to Vancouver, my wife and I had an appalling experience at a hotel, marked by key card failures and staff hostility. The room didn't match online pictures, but that was overshadowed by the recurring issue of key cards failing. Replacing keys eight times in four days, staff accused us of incompetence. On the eighth instance, a staff member entered our room forcibly, threatened to call the police, and suggested we leave if unhappy. Despite denial, they eventually offered a room change on the last night, coupled with a 20% discount promised at checkout. The morning after, the discount was contested, requiring a 25-minute dispute for a mere $50 reduction. The staff's behavior was appalling, making our stay an overall nightmare. Avoid this place to escape potential police threats and unprofessional conduct.