Suite, 1 King Bed, Non Smoking, Microwave
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Reviews of Best Western Plus Uptown Hotel

3 out of 5
Best Western Plus Uptown Hotel
205 Kingsway, Vancouver, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 464 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful stay
It was thr smoothest trip iv ever had
Stayed 5 nights in Mar 2021
Response from Front Desk on Apr 5, 2021
Thank you for your review from your previous stay with us, we are glad to hear that this was the easiest hotel experience you've had and we wanted to thank you! Enjoy the rest of your day!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Front Desk on Apr 5, 2021
Thank you for taking the time to put a rating for our hotel from your previous stay!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a good spot, close to hospitals, shopping, dining as well as thoroughfare routes
Stayed 2 nights in Mar 2021
Response from Aman Singh on Mar 21, 2021
Dear Valued Guest. Thank you so much for taking the time to post a review. It is a real pleasure for us to note you had a great stay with us, that you were pleased with the location. We look forward to your next visit. Take care! Warmest Regards, Aman Singh Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room but it was clean and quiet. Secure underground parking was a bonus ..
Stayed 1 night in Mar 2021
Response from Aman Singh on Mar 15, 2021
Dear Valued Guest. Thank you so much for your kind review. We look forward to welcoming you again in the future. Take care! Warmest Regards, Aman Singh Front Office Manager

8/10 Good

Ann

Stayed 1 night in Mar 2021
Response from Aman Singh on Mar 21, 2021
Hello Ann. Thank you so much for taking the time to post a review. We look forward to your next visit. Take care! Warmest Regards, Aman Singh Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating for a late check out due to our ferry schedules
Stayed 2 nights in Mar 2021
Response from Aman Singh on Mar 8, 2021
Dear Valued Guest. Thank you for your great rating and kind words Brody. We appreciate you choosing to stay with us and hope to see you soon. Take care! Warmest Regards Aman Singh Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and easy parking. Groceries and restaurants within a block.
Stayed 1 night in Feb 2021
Response from Aman Singh on Feb 21, 2021
Thank you for your kind review and great rating. We appreciate you choosing to stay with us and hope to see you soon. Take care!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, and great staff. Friendly and helpful.
Stayed 2 nights in Feb 2021
Response from Aman Singh on Feb 21, 2021
Dear Valued Guest. Thank you for your kind words. We look forward to welcoming you back for another stay soon.

8/10 Good

Diane, Owen Sound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location High ceilings in the room...bed too close tomdresser
Stayed 2 nights in Jan 2021
Response from Sav on Feb 6, 2021
Thank you for taking the time to review your stay at our hotel. We value your feedback, which will help us to improve our overall guest experience in the future. Thank you for staying. Take care!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Sav on Oct 16, 2020
Thank you for taking the time to review your stay at our hotel. We look forward to your next visit. Take care!

8/10 Good

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good location. Not too far away from the action but also close to a variety of restaurants and tourist attractions. Staff were friendly. Extra props to Amanda at the front desk for going the extra mile. Hotel was clean however the beds were not made in a daily basis and I had to request for the cleaning staff to do so. Maybe due to the COVID there may have been a change in procedures? However, overall I would recommend this place.
Stayed 4 nights in Oct 2020
Response from Aman Singh on Oct 16, 2020
Dear Valued Guest, Thank you so much for taking the time to post a review. It is a real pleasure for us to note you had a great stay with us, that you were pleased with the location, cleanliness and above all our exceptional friendly and helpful staff. Thank you for choosing our hotel and we look forward to welcoming you on your next visit!

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Aman Singh on Oct 9, 2020
Dear Valued Guest, Thank you for your kind review. We appreciate you choosing to stay with us and hope to see you soon. Take care!

10/10 Excellent

Tegan, Quesnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to out the hotel exceeded our expectations! Everyone was so kind, the hotel was incredibly clean. Our room was quiet, overlooked a cute courtyard and the bed was comfortable! 10/10 would stay again!
Stayed 1 night in Sep 2020
Response from Sunil on Sep 29, 2020
Thank you so much Tegan. Please come back again soon

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020
Response from Sunil on Sep 29, 2020
Thank you so much. See you next time

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Aman Singh on Sep 19, 2020
Thank you for your review Sharon. We look forward to welcoming you back for another stay soon.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Aman Singh on Sep 26, 2020
Dear valued Guest, Thank you so much for the kind review. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Barbara, Calgary AB

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located for the reason I came to Vancouver. The staff were very friendly and the property was well cared for
Stayed 1 night in Sep 2020
Response from Aman Singh on Sep 26, 2020
Dear Barbara, Thank you for your kind words. We strive to provide an excellent product with even better service. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Sandra, Prince Rupert bc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable nice people They put us on the back side of the building where it was quieter
Stayed 1 night in Sep 2020
Response from Aman Singh on Sep 4, 2020
Dear Sandra, Thank you so much for taking the time to post a review. We work hard as a team to provide the best experience possible for our guests, and I'm glad that in your case we were able to achieve that. We look forward to welcoming you back for more unforgettable stays in the future. Warmest Regards,

10/10 Excellent

Laurie, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested a quiet room and got it. Had a very much needed good night's sleep. Staff were very accommodating. Small Italian Bistro attached to lobby, excellent as well, and grocery store across the street, very convenient.
Stayed 1 night in Sep 2020
Response from Aman Singh on Sep 3, 2020
Dear Guest, Thank you for your kind review! We work hard as a team to provide the best experience possible for our guests, and I'm glad that in your case we were able to achieve that. Please come and visit us again soon! Warmest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Aman on Sep 1, 2020
Dear Valued Guest, Thank you for your review, and we look forward to welcoming you back for another stay soon. Warmest Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020
Response from Aman Singh on Sep 1, 2020
Dear Valued Guest, Thank you for your review. We appreciate you choosing to stay with us and hope to see you soon! Take care! Warmest Regards,

8/10 Good

Jon, West Kelowna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean quiet hotel close to several hospitals so perfect if your travel is for medical reasons Parking can be challenging as their underground space is limited and first come first served (this is clearly stated on their website). Small courtyard offers a nice space to sit and enjoy your morning coffee. Attached Italia Bella Bar & Grill offers breakfast, lunch, and dinner so you don't need to go far to grab a bite.
Stayed 2 nights in Aug 2020
Response from Aman Singh on Sep 11, 2020
Dear Jon, Thank you so much for taking the time to post a review. We work hard as a team to provide the best experience possible for our guests, and I'm glad that in your case we were able to achieve that. We look forward to welcoming you back for more unforgettable stays in the future. Warmest Regards,

8/10 Good

Karen, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean room. There biggest challenge is the limited parking.
Stayed 2 nights in Aug 2020
Response from Aman Singh on Sep 11, 2020
Dear Karen, Thank you so much for taking the time to post a review. We look forward to welcoming you back for more unforgettable stays in the future. Warmest Regards,

8/10 Good

Dknow, Kelowna, BC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking. Walking distance to grocery stores, brew pubs, etc. Friendly, efficient staff. Clean and comfy.
Stayed 3 nights in Aug 2020
Response from Sav on Aug 21, 2020
Thank you for taking the time to review your stay at our hotel and for choosing to stay with us. We look forward to seeing you again in the near future. Take care!

10/10 Excellent

Micheal, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe Parking. Walkable area.
Stayed 3 nights in Aug 2020
Response from Sav on Aug 21, 2020
Thank you for taking the time to review your stay at our hotel. We look forward to your next visit. Take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2020
Response from Sav on Aug 21, 2020
Thank you for the review..Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 Good

Penny, Kelowna, B.C.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and he staff were helpful. The room was very clean.
Stayed 1 night in Aug 2020
Response from Sav on Aug 21, 2020
Thank you for your kind words. We look forward to your next visit. Take care!

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Sav on Aug 14, 2020
Thank you so much for your great rating. We’re happy that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel. Take care!

10/10 Excellent

J.S., Victoria, BC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our fav place to stay in Vancouver ;) Reasonable rates, centrally located, nice and modern. Really nice front desk staff too. Made sure we didn't leave without taking a little baggy of snacks for the road.
Stayed 1 night in Jul 2020
Response from Sav on Jul 31, 2020
Thank you so much for your kind words and great rating. We’re happy that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel. Take care!

10/10 Excellent

Brian, Saskatoon Sk.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice close to amenities, quiet location was great for us.
Stayed 3 nights in Jul 2020
Response from Sav on Jul 29, 2020
Thank you for the review..Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Cam, Chilliwack, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very proactive on cleanliness and taking Covid precautions.
Stayed 1 night in Jul 2020
Response from Sav on Jul 29, 2020
Thank you for taking the time to review your stay at our hotel. We look forward to your next visit. Take care!

8/10 Good

Verified traveller

Clean and simple. great value for the price.
Stayed 1 night in Jul 2020
Response from Sav on Jul 29, 2020
Thank you for choosing to stay with us and we look forward to seeing you again in the near future. Take care!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Sav on Jul 11, 2020
Thank you for the review..Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, small room but met our needs. We would stay again.
Stayed 1 night in Jun 2020
Response from Aman on Jun 28, 2020
Dear Guest, Thank you so much for taking the time to post a review. We look forward to your next visit. Take care! Warmest regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Convenient parking. Clean and friendly.
Stayed 1 night in Jun 2020
Response from Aman on Jun 28, 2020
Dear Guest, Thank you so much for the kind words. Please come back soon! Take care! Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Sunny on Jun 11, 2020
Thank you so much. Please stay again soon!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Access to room service non existent during covid crisis.
Stayed 1 night in Apr 2020
Response from Aman on May 1, 2020
Dear Guest, Thank you for your kind review. I hope we have the opportunity to welcome you back soon. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but quick stay..hotel was comfy, quiet..would definitely stay there again 🙂
Stayed 1 night in Mar 2020
Response from Aman on Mar 9, 2020
Dear Guest, We would like to thank you for your recent stay with us and for having taken a moment to share your feedback. It is a real pleasure for us to note you had a comfortable stay with us. We look forward to welcoming you back for another stay soon. Warmest regards,

8/10 Good

JM

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They don’t have Smart TV’s. can’t watch Netflix or Disney Plus.
Stayed 3 nights in Mar 2020
Response from Aman on Mar 9, 2020
Dear Guest, Thank you for taking the time to review your stay at our hotel. We value your feedback, which will help us to improve our overall guest experience in the future. Thank you for choosing to stay with us and we look forward to seeing you again in the near future. Take care! Warmest regards,

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well appointed! Check in staff were incredible... Free parking... What more can you ask for?
Stayed 1 night in Mar 2020
Response from Front Desk on Mar 9, 2020
Thank you for taking the time to review your stay at our hotel. Thank you for choosing to stay with us and we look forward to welcoming you again in the near future. Take care!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the common areas smelled very strongly of marijuana. I get that it's Vancouver but some air freshener or better air circulation would have gone a long way. Would stay again though.
Stayed 2 nights in Feb 2020

10/10 Excellent

sr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pleasant staff, lots of restaurants close by
Stayed 1 night in Mar 2020
Response from Aman on Mar 17, 2020
Dear Sr, Thank you for your review, and we look forward to welcoming you back for another stay soon. Warmest regards,

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Aman on Mar 2, 2020
Dear Bruce, Thank you for your kind review. We look forward to your next visit. Take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Aman on Mar 1, 2020
Dear Guest, Thank you for your kind review. We look forward to your next visit. Take care!

6/10 Okay

Charla

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Aman on Mar 1, 2020
Dear Charla, Thank you for your kind review. Thank you for choosing to stay with us and we hope to welcome you back in the future

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness. Staff was welcoming and helpful.
Stayed 1 night in Feb 2020
Response from Sav on Feb 29, 2020
Thank you for your kind words. We look forward to your next visit. Take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Fantastic large room with everything I needed for an overnight stay. Close the the train station which was ideal for me. Friendly staff. Would book again
Stayed 1 night in Oct 2019
Response from Front Desk on Feb 24, 2020
Thank you so much for taking the time to share your feedback. We're delighted to see you were pleased with the location, service, and amenities. We look forward to your next visit. Take care!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Aman on Feb 23, 2020
Dear Guest, Thank you so much for the kind review. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very good location, good cookies, newspapers in the morning
Stayed 3 nights in Feb 2020
Response from Aman on Feb 23, 2020
Dear Guest, Thank you for your kind review. Your feedback is important to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Heater was so noisy can’t even sleep. If heater was off the bedsheets were so thin you would freeze. There was no extra sheets to use.
Stayed 1 night in Feb 2020
Response from Aman on Feb 23, 2020
Dear Guest, Thank you for taking the time to review your stay at our hotel. I am sorry about the inconvenience you faced. We value your feedback, which will help us to improve our overall guest experience in the future. Thank you for choosing to stay with us and we look forward to welcoming you again in the near future. Take care!