Front of property - evening/night

Reviews of Accent Inns Vancouver Airport

3 out of 5
Accent Inns Vancouver Airport
10551 St. Edwards Dr, Richmond, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1139 out of 1840 reviews" "
Rating 8 - Good. 505 out of 1840 reviews" "
Rating 6 - Okay. 126 out of 1840 reviews" "
Rating 4 - Poor. 39 out of 1840 reviews" "
Rating 2 - Terrible. 31 out of 1840 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A great option near the airport
Stayed 1 night in Mar 2024

8/10 Good

calvinq

Liked: Cleanliness, staff & service, property conditions & facilities
I just have concern on the open area. People can just go inside the building directly without passing the front desk. Others are great
Stayed 1 night in Mar 2024
Response from Daman on Mar 27, 2024
Hello Calvinq, thank you for sharing your experience. We appreciate you taking the time to provide us with your score. Thank you again and we hope to welcome you back soon.Daman Playia – Assistant Manager

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Good from transportation view to main highways.
Stayed 1 night in Mar 2024
Response from Daman on Mar 27, 2024
Hello Debra, thank you for the perfect score and the great review! We are so happy to hear that you liked our so central and convenient location and enjoyed your stay with us. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a motel that has had a complete overhaul . We had a Junior suite . With the bedroom to the back of the hotel room it was so quiet. Beds were comfortable, and room was clean . Staff was helpful and the grounds are very well kept. Having the shuttle to and from airport is nice. if you arrive after shuttle hours they will pay for your cab if you have a receipt. They want you to use Richmond cabs, when u get into the line up outside the airport you really can’t pick your cab. When it is your turn you jump in what ever cab is available
Stayed 2 nights in Mar 2024
Response from Daman on Mar 27, 2024
Hello Lisa, thank you for the perfect score and great review! We are so happy to hear that you liked the new room décor, modern fittings and fixtures, and loved our quiet rooms and dream beds! Thank you for acknowledging our hotel cleanliness and team’s friendly and helpful assistance, and complimentary shuttle service in making your stay a memorable one! We truly appreciate you taking the time to share your experience with us! Thank you again for reaching out and we look forward to welcoming you back soon. Daman Playia – Assistant Manager

10/10 Excellent

mia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful Rooms were clean Kids loved the ducks and jokes! We will stay again.
Stayed 3 nights in Mar 2024
Response from Daman on Mar 27, 2024
Hello Mia, thank you for the perfect score and great review! We are so happy to hear that you liked the new room décor, modern fittings and fixtures, and loved our little duck and other lovely touches in the room. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one! We truly appreciate you taking the time to share your experience with us! Thank you again for reaching out and we look forward to welcoming you back soon. Daman Playia – Assistant Manager

8/10 Good

Alex

Liked: Cleanliness, staff & service
Gym smelled of chemicals and room can get very loud if your neighbours are not quiet or have early morning flights. Water and coffee are a nice complimentary touch.
Stayed 1 night in Mar 2024
Response from Daman on Mar 27, 2024
Hello Alex, thank you for the great score and review! We are so happy to hear that you thoroughly enjoyed complimentary refreshments in the lobby. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Moses

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing micro wave in the room. The room feel like half upgraded or renovated. Like the bathroom is outdated but the bed and furniture are new. Overall is still pretty nice compared to other hotel in the area
Stayed 2 nights in Mar 2024
Response from Daman on Mar 27, 2024
Hello Moses, We are so happy to hear that you found the room super clean and comfy with all the amenities and new décor contributing to making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Divine Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daman on Mar 27, 2024
Hello Divine, thank you for the perfect review! We truly appreciate you taking the time and look forward to welcoming you back soon. Daman Playia – Assistant Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from Miguel on Mar 24, 2024
Hi Angela, thank you for the perfect score out of 5! We appreciate your time and we look forward to seeing you again soon!

10/10 Excellent

Wen, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Mar 2024
Response from Daman on Mar 24, 2024
Hello Wen, thank you for the perfect score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly, helpful staff.
Stayed 1 night in Mar 2024
Response from Miguel on Mar 25, 2024
Hello Karen, thank you for the perfect score out of 5! We are glad our staff could accommodate you during your stay :)

10/10 Excellent

Kam

Liked: Staff & service, amenities, property conditions & facilities
Good rate. Room clean
Stayed 1 night in Mar 2024
Response from Daman on Mar 24, 2024
Hello Kam, thank you for the perfect score and the great review! We are so happy to hear that you liked our hotel cleanliness and competitive pricing! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in, had all infomation. He helped with places to eat, he arranged for taaxi in morning. We did'nt have to do anything but relax.
Stayed 1 night in Mar 2024
Response from Daman on Mar 24, 2024
Hello Noreen, thank you for the perfect score and the great review! We are so happy to hear that you liked our hotel cleanliness, helpful and friendly staff, smooth check-in experience and enjoyed your overall stay with us. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Lakhwinder

Stayed 1 night in Mar 2024
Response from Daman on Mar 24, 2024
Hello Lakhwinder, thank you for the perfect score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located by the airport and highways . A good choice for early morning flights and the regular shuttle to the airport is a good service . Unfortunately the Hot tub is not in service
Stayed 1 night in Mar 2024
Response from Daman on Mar 24, 2024
Hello David, thank you for the great review! We are so happy to hear that you liked our clean and spacious rooms, friendly and helpful staff, and the hotel shuttle service, making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Dominique Luciana Dacara

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from Daman on Mar 18, 2024
Hello Dominique, thank you for the perfect score and the great review! We are so happy to hear that you liked our friendly and helpful staff. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Arlene

Liked: Cleanliness, amenities
Good location. And nice service
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Arlene, thank you for the perfect score and the great review! We are so happy to hear that you liked our very central and convenient location and loved our friendly and helpful staff. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Srinivas, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jun 2023
Response from Daman on Mar 18, 2024
Hello Srinivas, thank you for the perfect score and the great review! We are so happy to hear that you liked our so central and convenient location and enjoyed your stay with us. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barking dog in next room. Called front desk to ask them to talk to owner and dog was still barking several hours after that. Not happy.
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Deborah, thank you for your feedback. We are sorry to hear that your stay with us was an ordinary one and did not meet your or our expectations. Having a quiet room is the key part of providing superior service and comfort to our guests but clearly this was not the case in this instance. We truly appreciate you taking the time as we will use this information to help improve for future guest stays.Daman Playia – Assistant Manager

6/10 Okay

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good except for the person who decided to violently bang on multiple doors at 4am. Obviously not the hotels fault but given the open access to rooms it can happen here.
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Jordan, thank you for your feedback. We are sorry to hear that you had a sleep disruption during early hours of the morning. We truly appreciate you taking the time as we will use this information to help improve for future guest stays.Daman Playia – Assistant Manager

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Fan, thank you for the perfect score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great room! The area was super quiet and clean. Definitely would recommend it
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Patrick, thank you for the perfect score and great review! We are so happy to hear that you found the room super comfy with all the amenities and new décor. We are delighted to discover that you enjoyed our clean and quiet hotel, contributing to making your stay a memorable one. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated room, absolutely wonderful staff (top notch), and a very comfortable stay overall. A bit of noise outside the room (rumbling low vibration) that kept us up a bit at night – but otherwise fabulous value.
Stayed 1 night in Mar 2024
Response from Daman on Mar 18, 2024
Hello Laila, thank you for the perfect score and great review! We are so happy to hear that you found the room super comfy with all the amenities and new décor. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon. Daman Playia – Assistant Manager

10/10 Excellent

Chun N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has been updated. They added a small coffee table which is very useful. Just hope that they would add ceiling light in the room.
Stayed 3 nights in Mar 2024
Response from Daman on Mar 14, 2024
Hello Chun, thank you for the perfect score and the great review! We are so happy to hear that you liked the room décor and modern fittings and fixtures. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Daman on Mar 18, 2024
Hello Rudy, thank you for the great score! We truly appreciate you taking the time to leave us a score. Thank you again for reaching out and we look forward to welcoming you back soon. Daman Playia – Assistant Manager

6/10 Okay

ELISE

Travelled with partner
Liked: Cleanliness, staff & service
Close to airport and they refunded us the cost of a taxi after the airport shuttle was done for the night. Decent hotel if you're staying overnight and want to be close to the airport, though you do hear people outside of your room so I wouldn't recommend for light sleepers
Response from Daman on Mar 12, 2024
Hello Elise, thank you for your feedback. We are so happy to hear that you liked the after-hours taxi fare reimbursement, and loved our convenient location. We truly appreciate you taking the time to share your experience with us! Thank you again for reaching out and we look forward to welcoming you back soon. Daman Playia – Assistant Manager

8/10 Good

Lorry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daman on Mar 12, 2024
Hello Lorry, thank you for the great score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Christian, Abbotsford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms and reasonable pricing. Caution to those with big trucks though. Parking is tight.
Stayed 1 night in Mar 2024
Response from Daman on Mar 12, 2024
Hello Christian, thank you for the perfect score and the great review! We are so happy to hear that you found the room so clean and spacious, and loved our competitive pricing. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and friendly
Stayed 1 night in Mar 2024
Response from Daman on Mar 12, 2024
Hello Dana, thank you for the perfect score and the great review! We are so happy to hear that you found the room so clean and spacious. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

uzaire i

Overall OK
Stayed 4 nights in Feb 2024
Response from Daman on Mar 12, 2024
Hello Uzaire, thank you for the wonderful review! We are so happy to hear that your stay with us was a comfortable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Accent Inn many times for all the reasons checked off above. And now, there are more reasons to add. Since my last visit, many renovations have taken place resulting in fantastic lighting in the large, quiet rooms, smart attractive furnishings and yet another duck for the bathtub. I always recommended Accent Inn to clients in my travel business knowing it would meet their expectations.
Stayed 1 night in Mar 2024
Response from Daman on Mar 12, 2024
Hello Kay, thank you for the perfect score and the great review! We are so happy to hear that you liked the room décor and modern fittings and fixtures. Thank you for enjoying our little duck and other lovely touches in the room making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn't like bugs in the bathroom.
Stayed 1 night in Mar 2024
Response from Daman on Mar 6, 2024
Hello Katherine, thank you for your feedback. We appreciate you taking the time to share your experience. We will use this information to help improve for future guest stays. Thank you again and we hope to welcome you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Property conditions & facilities
The staff were helpful and very knowledgeable. The room was spotless and scentless! We will definitely recommend Accent Inns to family and friends!
Stayed 1 night in Mar 2024
Response from Daman on Mar 6, 2024
Hello Thomas, thank you for the perfect score and great review! We are so happy to hear that you found the room super comfy with all the amenities and new décor. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon. Daman Playia – Assistant Manager

10/10 Excellent

York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny hotel as always. I enjoyed reading their funnies throughout the property.
Stayed 1 night in Mar 2024
Response from Daman on Mar 6, 2024
Hello York, thank you for the fantastic review! We really appreciate your kind words and are so glad to hear that your experience with us was a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon. Daman Playia – Assistant Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Free shuttle to and from airport was great thank you.
Stayed 1 night in Feb 2024
Response from Daman on Mar 6, 2024
Hello Colleen, thank you for the perfect score and the great review! We are so happy to hear that you liked our convenient location and complimentary shuttle service. Thank you for acknowledging our team’s friendly and helpful assistance, making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

KAROL, WINNIPEG

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fine place to stay on short notice due to cancelled flights.
Stayed 2 nights in Mar 2024
Response from Daman on Mar 6, 2024
Hello Karol, thank you so much for the incredible review! We are thrilled to hear that your stay exceeded your expectations. We truly appreciate you taking the time to share your experience with us. Thank you again and we look forward to welcoming you back soon.Daman Playia – Assistant Manager

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daman on Mar 6, 2024
Hello Susan, thank you for the great score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Elaine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are always extremely helpful and understanding. After a long flight and very late arrival i just woke up and called for a late checkout. Absolutely no problem.
Stayed 1 night in Feb 2024
Response from Daman on Mar 6, 2024
Hello Elaine, thank you so much for the incredible review! We are thrilled to hear that your stay exceeded your expectations. We truly appreciate you taking the time to share your experience with us. Thank you again and we look forward to welcoming you back soon.Daman Playia – Assistant Manager

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daman on Mar 6, 2024
Hello Carole, thank you for the great score! We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just convenient with its closeness to YVR.
Stayed 1 night in Feb 2024
Response from Daman on Mar 6, 2024
Hello Thomas, thank you for the perfect score and the great review! We are so happy to hear that you liked our convenient location and complimentary shuttle service. We truly appreciate you taking the time and look forward to welcoming you back soon.Daman Playia – Assistant Manager

6/10 Okay

Ibrahim

Travelled with family
Liked: Staff & service, amenities
Staff was excellent but rooms are in an urgent need of upgrading, especially the bathrooms.
Stayed 3 nights in Feb 2024
Response from Daman on Mar 6, 2024
Hello Ibrahim, thank you for the great review! We are so happy to hear that you liked our team’s friendly and helpful assistance. We truly appreciate you taking the time to share your suggestions as we will use this information to help improve for future guest stays. Thank you again for reaching out and we look forward to welcoming you back soon.Daman Playia – Assistant Manager

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Clean and comfortable and convenient
Stayed 1 night in Feb 2024
Response from Daman on Feb 28, 2024
Hello Pamela, thank you for the wonderful review! We are so happy to hear that your stay with us was a comfortable and memorable one. We truly appreciate you being our return guest and taking the time to share your experience with us! Thank you again for reaching out and we look forward to welcoming you back soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the little touches that you don't get anywhere else like ducks in the room, bikes for rent and the cozy reading spots in the main lobby. Only downside is the front facing rooms get a lot of traffic noise. Staff were very accommodating and changed my room to a backside room. Overall great stay!
Stayed 2 nights in Feb 2024
Response from Daman on Feb 27, 2024
Hello Christine, thank you for the awesome review! We are so happy to hear that you found our staff friendly and helpful, providing choices in making your stay a memorable one. We truly appreciate you taking the time and look forward to welcoming you back soon.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Helpful staff. Great airport shuttle, ran on time.
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Stacey, thank you for the awesome review! We are so happy to hear that you found our staff friendly and helpful, providing choices in making your stay a memorable one! It’s great to hear that you liked our shuttle service to the airport! It certainly is a big hit amongst our guests, and we appreciate you letting us know. Thank you again and we look forward to welcoming you back soon.

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfy, the pillows were perfect(we’d like to know where we can buy them please and thanks), and everyone was so helpful!
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Lisa, thank you for the perfect score and an awesome review! We are so happy to hear that you liked our friendly and helpful staff and loved our super comfy beds and pillows. Just give us a call if you would like to buy these and we can definitely organize it for you! We truly appreciate you taking the time and look forward to welcoming you back soon.

6/10 Okay

Cory

Travelled with partner
Liked: Cleanliness, staff & service
We had a smooth check in and the bed was comfortable. Loved that there was almost instant hot water for my bath. The only downside was the road noise.
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Cory, thank you for the great review! We are so happy to hear that you had a seamless check-in experience, and loved our beds and instant hot water making your stay a memorable one. We truly appreciate you taking the time and look forward to welcoming you back soon.

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth Check in and out. Room was clean and updated.
Stayed 2 nights in Feb 2024
Response from Daman on Feb 27, 2024
Hello Dejan, thank you for the perfect score and an awesome Review! We are so happy to hear that you liked the room décor, modern fittings and fixtures and enjoyed the super clean and spacious room. Thank you for mentioning your seamless check-in/out experience making your stay a memorable one! We truly appreciate you taking the time and look forward to welcoming you back soon.

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, clean, roomy and quiet. Great beds!
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Martin, thank you for the perfect score and the great review! We are so happy to hear that you loved our clean, spacious and quiet rooms and enjoyed our comfortable beds. We truly appreciate you taking the time to share your experience with us! Thank you again for reaching out and we look forward to welcoming you back soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Alan, thank you for the perfect score! We truly appreciate you taking the time and look forward to welcoming you back soon.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daman on Feb 27, 2024
Hello Deanna, thank you for the perfect score! We truly appreciate you taking the time and look forward to welcoming you back soon.