Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Prince George, BC

Nice Quiet Room

Posted 16-Oct-2014
Pros: Our room was nice and clean, and very quiet at night. A great retreat from the hussle and bussle of Vancouver.
Cons: The bedding was good but the mattress in the room on our second visit was a bit lumpy.
We love the location and are making this our regular stop while visiting Vancouver
4 out of 5
Recommended
for Everyone
by A verified traveller from Yukon

2nd times stayed at Accent.

Posted 16-Oct-2014
Just one night stay to catch next morning flight. Room is big, bed is comfortable... Close to Richmond with vechile, not on foot...
3 out of 5
by A verified traveller

Airport hotel

Posted 14-Oct-2014
Cons: Clarify your parking policy with expedia
I had stayed here previously for the convenience of free parking for a week with a nights stay. Booking through expedia the parking is not included. Also the walls at th hotel are paper thin and you can hear everything ftom hair dryers to showers and baths.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sunshine Coast , BC

Nice hotel close to the airport,

Posted 8-Oct-2014
Pros: Staff very friendly , and our room was very clean and very comfortable.....
Cons: Nothing
Location: We stayed overnight as your hotel was close to the airport plus you had a shuttle to take us there. Your price was good too........
We stayed overnight , left early in the a.m.....restaurant close by..... Very comfortable room, staff very friendly.....
Comment from Hotel Management
14-Oct-2014 by Duty Manager, Hotel Management
Dear Roger; Thanks for the 5 Stars! Appreciate the nice compliments on our hotel and staff who made your stay a comfortable and enjoyable one! Best Wishes!!
3 out of 5
Recommended
for Families
by A verified traveller from Toronto

Near to airport

Posted 6-Oct-2014
Pros: Reasonablel price and near to highway.
Cons: The spa has never worked every time of my visit. Not enough choice of food in the nearby restaurant.
Location: Not much. Most places we visited are located in downtown.
Everything is OK except not enough carpark during my stay from late Sep to early Oct. I have to ask one of the staffs to make special arrangement for me to park either in the pencake restaurant or at the "disable" spot when we came back late.
Comment from Hotel Management
13-Oct-2014 by Duty Manager, Hotel Management
Dear Cindy Thank you for your 3 star review. We are very glad that we are able to offer complimentary parking to our valued guests. A Guest Service Agent is available 24/7 to answer any guest questions.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kamloops, BC

Service Service Service!

Posted 5-Oct-2014
Pros: Best service ever!
Cons: Needs updates
Location: Great location close to the airport.
Friendly helpful funny door signs they have free stuff if you forgot it AND they upgraded us for free. Yes the rooms are dated but they are very clean. Would stay here again in a heartbeat.
Comment from Hotel Management
13-Oct-2014 by Duty Manager, Hotel Management
Thank you very much for your 5 star review. We are glad that you found the Do Not Disturb signs funny. We love putting a twist on things. We pride ourselves in providing the best service to our valued guests. We have completed some upgrades to our rooms. Ask for a renovated room on your next stay. We look forward to welcoming you back to our hotel in the near future.
2 out of 5
by A verified traveller

Inefficient shuttle

Posted 3-Oct-2014
The shuttle was so late that the front desk clerk was going to call a cab, caused a huge amount of stress to my very elderly inlaws.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sudbury Ontario

Close to Airport

Posted 2-Oct-2014
Pros: My room was big & clean, liked the littel living room with couch & TV
Cons: Pool & working hot tub
Location: Close to Airport
Only booked cause of the hot tub.... got there & was out of service.... Was going to stay 2 nights ... moved to another hotel for the pool & working hot tub!
Comment from Hotel Management
14-Oct-2014 by Duty Manager, Hotel Management
Dear Mikey, Thanks for posting a review. Apologies the Hot Tub was closed, as we are upgrading the mechanics to meet the new government guidelines. As an alternate we send out hotel guests to the Steve Nash Sports Club located beside the hotel. Hope you give us an opportunity to welcome you back again. Sincerely!
4 out of 5
Recommended
for Everyone
by A verified traveller from Huntington Beach, CA

would stay again!

Posted 29-Sep-2014
Pros: Hotel provides complimentary transportation to airport and Bridgeport station.
Stayed one night before going to cruise next day. Convenient location to airport and Bridgeport station, hotel provides complimentary transportation to both places. Hotel staff is very friendly and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, comfortable and central

Posted 29-Sep-2014
Clean and convenient to various locations within Vancouver area.