Ratings based on 955 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Not pleased that they put $20 on credit card

Posted 16-Nov-2014
Pros: Near airport with free shuttle
Cons: Not charge a fee to your credit card
Location: N/A
The charge of 20 dollars for possible damages and then you have to wait 10 to 15 business days for it to come off the card. They could credit your card when you check out and not have the customer wait and pay possible interest on that fee. This fee should be stated upfront prior to booking through expedia.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport and shuttle service.

Posted 6-Nov-2014
Cons: It could use some upgrading. It looks a little tired and worn.
Location: Located close to the airport was the selling point for us. We weren't there long enough to do things around it.
We have stayed with you 2 years ago and we were pleased with the Accent In.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Nov-2014
It's not quite clean,and the crib they offered is too small for my 11 month old baby.
Comment from Hotel Management
10-Nov-2014 by Duty Manager, Hotel Management
Hello, Thank you for taking your time to leave us your feedback. We value our guest concerns and comments. We do apologize that you didn't find your room up to Accent Inns high level of cleanliness. We will bring your concerns to head housekeeper. We look forward to welcoming you back to the hotel in the future so we can show you what Accent Inns is really about.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to airport & public transport

Posted 3-Nov-2014
Pros: Proximity to airport and places to eat
Cons: It's fine the way it is
Location: Ideal location with drop offs to the airport, and bus/train transfer point
Always clean and comfortable. Friendly, helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Victoria

Nice room

Posted 3-Nov-2014
Pros: As above
Cons: TV options were poor and reception wasn't great
Location: N/A
We just wanted a nice, clean room in a safe area and fairly quiet, and that was what we got.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edinburgh

Good value convenient for the airport

Posted 22-Oct-2014
Comfortable hotel with 24 hour transport to and from the airport We have used it several times when arriving and departing from Vancouver airport at various times. Rooms to the rear are quieter as residents tend to come and go at all hours. Staff are always helpful and there is a restaurant next door for adequate meals.
Comment from Hotel Management
24-Oct-2014 by Duty Manager, Hotel Management
Dear Robert Thank you for your 4 star review. Our team is very pleased that you were able to make use of our 24 hour courtesy shuttle to and from the Vancouver International Airport during your many stays with us. Did you know we also do courtesy drop offs to the Bridgeport Skytrain station upon request?
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 21-Oct-2014
Pros: Close to airport
Cons: room could be larger, but the price was right
Location: don't know about things to do.
Clean room, great beds. There really is nothing more to add
Comment from Hotel Management
24-Oct-2014 by Duty Manager, Hotel Management
Dear Susan Thank you for your 5 star review. We enjoy hearing what our valued guests have to say.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Prince George, BC

Nice Quiet Room

Posted 16-Oct-2014
Pros: Our room was nice and clean, and very quiet at night. A great retreat from the hussle and bussle of Vancouver.
Cons: The bedding was good but the mattress in the room on our second visit was a bit lumpy.
We love the location and are making this our regular stop while visiting Vancouver
Comment from Hotel Management
21-Oct-2014 by Duty Manager, Hotel Management
Hello, Thank you for your review and we are glad you have enjoyed your stay with us at the Accent Inns. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Yukon

2nd times stayed at Accent.

Posted 16-Oct-2014
Just one night stay to catch next morning flight. Room is big, bed is comfortable... Close to Richmond with vechile, not on foot...
Comment from Hotel Management
21-Oct-2014 by Duty Manager, Hotel Management
Hello, Thank you for staying with us and taking time to write a review. Thank you for your continued support of Accent Inns.
3 out of 5
by A verified traveller

Airport hotel

Posted 14-Oct-2014
Cons: Clarify your parking policy with expedia
I had stayed here previously for the convenience of free parking for a week with a nights stay. Booking through expedia the parking is not included. Also the walls at th hotel are paper thin and you can hear everything ftom hair dryers to showers and baths.