Spa

Reviews of Hotel du Glacier

3 out of 5
Hotel du Glacier
Blomattenstrasse 2, Saas-Fee, VS

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 115 reviews" "
Rating 8 - Good. 49 out of 115 reviews" "
Rating 6 - Okay. 13 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Marjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really like the big room we had. Not new, but in good condition. Very friendly stuff... but nothing was going on for new year in hotel. If they start to serve good coffe for breakfast we come back. Best part was the taxi servis to the lifts with great drivers...
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, would go back
Lovely-situated hotel in the center of Saas Fee, near ski lifts, pool and bus terminal. WiFi, breakfast, skiroom, free apples, friendly reception -- really a breath of fresh air. Great service with the electric golfcart shuttles. Only problem was that my bed wasn't really flat (bad mattress).
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Elevators should work...no extra accommodation was made for my father who is 84...so he had to wlk 4 floors up.
Stayed 2 nights in Feb 2019

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best
i really like this hotel, in the center of town, close to the train station and just 2min walk to ski lift.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Make sure you book your electric shuttle in advance and be ready to depart with spare time - we missed our bus back to Visp as the shuttle took longer than anticipated to pick us up
Stayed 3 nights in Jan 2018

6/10 Okay

Scott

Liked: Cleanliness
A bit pricey...
Hotel is in need of a refreshing. It was perfectly fine, but dated.
Dear Scott Thank you for your Evaluation. we will discuss this with the Management. Kind regards Hotel Du Glacier

6/10 Okay

Verified traveller

Disliked: Staff & service
Disappointed!
Arrived to find our room key on reception with no welcome from the hotel. Bed wasn't the cleanest I've ever stayed in. Spacious room and very quiet, even though we were next to a pedestrian street. Bathroom products not replaced at all so had to request these from reception. Unlikely to stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and location
For a two day ski trip to Saas Fee, the hotel is conveniently close to the main lifts. Excellent breakfast buffet, no dinner service (in winter) but plenty of restaurants nearby. Effficient and friendly service, and good value.

10/10 Excellent

Jan, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent stay hotel is friendly and welcoming

4/10 Poor

mehmet, england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not comfortable
when i arived the place saas fee first two days otel was empty, then maneger give me a heater for my room it was very toghtfull. but for other facilityes i use the other hotel. our hotel was close i do not eat breakfast wich is they starded after two days later and they wana charce me 25 chf for each breakfast ,i stayed there for 10 days they charge me 1081 chf , it does not worth money and evening was so quite boring noting to do so much . saas fee was good , nice ski slope. but discounted price for day 71 cfh . it was so expensive. total holiday cost about £2000 for one person.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to relax :-)
Everything was great. The only negative was the room looked a little "tired"... everything needs to be upgraded. No Eurosport on the local TV service. Wellness area is fantastic. I would definitely stay there again.

8/10 Good

Jan, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, comfortable hotel in the centre
Rooms are clean, room size was good, staff were helpful though there was a tendency to run out of some items at breakfast but in terms of value for money definitely recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in ski resort
The hotel was extremely clean and comfortable. It was only a few minute walk from the ski lift and has 2 supermarkets right next to it. The breakfast was delicious and had great variety. Overall, great hotel and I would go there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and well located
We stayed here with our two children aged 7 and 5. The family room was more like a suite - extremely spacious with two bedrooms, a living room and bathroom, and a balcony with mountain views. The breakfast was generous with cereals, different types of bread, yoghurt, cooked and cold meats. There was a DVD mini library which came in handy for the kids in the late afternoon, free wifi and a health spa with Jacuzzis. The hotel had a discount card to reduce the cost of ski passes, and a complementary shuttle to the bus stop/car park. There was ample hot water, places for boot storage. Beds were extremely comfortable with good mattresses. The only thing missing was a kettle in the room, as it would have been nice to be able to have a warm drink when unwinding at the end of the day. Otherwise perfect, and would definitely stay there again.

10/10 Excellent

Silky, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, good location and service.

10/10 Excellent

Aurel P., Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a few meters from the Alpine Express!
This nice classic hotel is very conveniently located near the Alpine Express gondola, just wake up, enjoy a good breakfast at the hotel and jump into your ski boots to go riding some of the best slopes in the alps, Saas Fee! If you arrive by car, the portier will come and pick you up with an electric wagon at the Parking terminal as Saas Fee is car-free.

6/10 Okay

Sw, Switzerland

Liked: Cleanliness
No attention to detail
The hotel is very basic. Good position in saas fee the sink was blocked and could not be fixed Should be 2 star

10/10 Excellent

Guy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position in unspoilt village
Rooms on the south side at least have superb views of the mountains and ythe hotel is fine in every way.

8/10 Good

Munish, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, central place to stay with a nice staff..
The Hotel is very centrally located next to the village square. The best thing about the hotels is the "ice breaker crew", the name with which the hotel staff is known as. I was the first guest for this year summer season, my first visit to Saas Fee. Daniel, the 'dude' was very courteous in explaining to me the various excursions I could do. My only suggestion (maybe its mistimed) is to have a wider menu on the room service. Will be back in jan 2013...

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel du Glacier is a great hotel, well located, excellent service by staff, nice comfortable rooms. Worth the money. Breakfast could be slightly improved.

10/10 Excellent

Julia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, and not just for skiers
Excellent hotel, in the middle of Saas-Fee ( which is a lovely place on it`s own, less pricey and less pretentious than Zermatt). The hotel is very close to cable-cars and all ski lifts, we could see 3 different cable-car routes from our window! It is worth upgrading to glacier view room since the view is absolutely magnificent. We arrived on December 29th, having not reserved the table for New Year`s Eve dinner and the hotel manager has kindly found us a place in a hotel`s BBQ restaurant - the food there was really good, and portions are huge. We also used the jacuzzi facility at the hotel and loved it. Overall we had a great experience and would return.

10/10 Excellent

Kurt, Madrid Spain

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the center of everything
We lucked out when we booked our stay at the Hotel de Glacier. Really nice hotel in the center of everything along with an EXTREMELY friendly and energetic staff. Very convenient to the lifts, bars, and restaurants.

10/10 Excellent

Liz, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rollout the white carpet, Gl
Glacier Hotel's service is great as the experience of being in the Alps in the middle of the Wallis. From a wonderful morning buffet, to excellent room furnishings and comfort....the service you expect on your week or weekend away is well worth the dollar spent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benus
Transferts, accueil et disponibilité excellents. Très bonne situation de l'hôtel. Chambre confortable.
Stayed 2 nights in Mar 2020

6/10 Okay

Carole

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2020

4/10 Poor

Jürg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
eine Rezeptionnist konnte nicht mal guten tag oder hallo sagen nachdem ich sie mit ein grüezi begrüsst hat. ihre Kommentar " ich kann kein schweizerdeutsch." aber anschein auch kein andere Sprache !!!! Personnal im frühstückraum sprechen kein deutsch, kein schweizerdeutsch, kein französisch !!! Ein einzige Frau, (Sie arbeite nochmalenweise im den kinderort ), war sehr höfflich, zuvorkommen, hilfbereit und hat deutsch und französisch gesprochen !!!! Unsere Tochter hatte ein Zimmer die so schmutzig war das wir wechsel mussten. die andere Tochter musste wc papier im Migros einkaufen gehen weil die rezeptionnist einfach nicht hilfbereit war !!!!! es ist zwar NUR ein 3 stern hotel, und doch können wir etwas mehr erwarten ! muss kein design Möbel !, muss nicht alles neu sein, aber sauber und anstandigt ! und personnal die ihre Arbeit ausführen.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Meggi
Sehr schöne Lage, grosser Zimmer mit Bergblick. Sehr gut mit ÖV erreichbar.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Gut, aber eher teuer!
Das Hotel inkl. Frühstück entsprach absolut unseren Erwartungen. D.h. Keine Überraschungen weder + noch -! Der Preis ist hoch, nicht dem Komfort entsprechend. Haben wir aber so erwartet.
Stayed 2 nights in Feb 2020

8/10 Good

Xavier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Vaste chambre familiale, bonne situation
Nous avons bénéficié d'un grand chambre familiale (appartement avec salon, chambre parents et chambre enfants, dressing.) Emplacement centrale à 6 minutes à pieds du télécabine Alpin Express. Pièces pour les ski et les chaussures. Buffet petit-déjeuner ave vue. Vue sur les sommets. Le mobilier est vieillot et dépareillé.. et cela mériterait un rafraichissement. Personnel sympathique. Petit SPA complet (sauna, bain turc et baignoires jacuzzi..)
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Das gebuchte Zimmer mussten wir umbuchen betreffs: eigenartigen, speziellen Geruch....Bei Aufschlag von 40.00Fr. pro Nacht sind wir in den 3Stock in ein Superior Zimmer umgezogen.... Was uns gestört hat war, dass wir nicht direkt im Hotel Frühstücken konnten... Die Hotel Buchung hat zur unserer Zufriedenheit geklappt, vor allem , die nette Hilfsbereitschaft am Telefon...…. Dankeschön!!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Excellent petit déjeuner service gratuit de taxi pour le ski ou le parking bon emplacement de l’hôtel au centre du village. Grande chambre avec un salon mais qui a besoin de rafraîchissement ainsi que la salle de bain tout est vieux mais la literie est bonne
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

janine

Stayed 2 nights in Dec 2019

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Personnel à l'écoute et courtois.chambre très spacieuse et propre. Service navette très rapide et super sympa . Un petit effort pour le français serait un plus sinon séjour parfait !
Stayed 1 night in Jan 2020

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay
Es war gut.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'y retournerai sans hésiter.
Un petit séjour pour skier. Saas-Fee est une très belle station avec son restaurant tournant à 3500m. L'hôtel est très bien même s'il n'est pas récent. Le personnel est sympathique et très professionnel. Le petit déjeuner est très complet. L'hôtel est également très bien situé au centre de Saas-Fee. J'y retournerai sans hésiter.
Stayed 2 nights in Dec 2019

10/10 Excellent

christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
Très bon séjour à l’hôtel du glacier. L’hôtel est très bien situé et le personnel très serviable.
Stayed 2 nights in Mar 2019

8/10 Good

Ronny Alberto

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisches Hotel
Ein grosses Hotel mitten im Ort vor 120 Jahren erstellt aber komplett neu gestaltet. Zimmer mit getrenntem Schlafraum als Upgrade erhalten. Gutes Bett. Starkes WLAN. Riesiges TV Programm. Sehr gute Heizung und gut isolierende neue Fenster. Frühstück hervorragend. Wellnessbereich mit 3 Saunas und 3 Einzel Whirlpools
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

Alessandro

Top trip
Super ballades de montagne
Stayed 3 nights in Sep 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuss an der Kühle
Sehr schöner Aufenthalt im Zentrum von Saas Fee. Super Station / Base zum Bergsteigen und Wandern
Stayed 6 nights in Jul 2018