“Very nice...”

This hotel was a delight. It was better than we had expected and we enjoyed our overnight. We will plan to return again.

“A Great Place To Stay”

Great historic hotel. I enjoyed the extra space of the large room and excellent food served at the restaurant and bar. I would highly reccomend this hotel.

“Hotel Utica”

The architecture in this hotel is beautiful, though the building doesn't look like much from the outside. Our basic room with two doubles was huge, plus a large bathroom with another long vanity and refrigerator in the room. The continental breakfast was fair. Parking was a plus, right behind the hotel and no extra charge. Employees were very friendly and helpful. If I'm ever in Utica again, that's where I would stay.

“Charm and Character in Utica”

We drive through NY state a great deal and have stayed at dozens of boring roadside inns and motels over the years. We decided, for a change, to try the Hotel Utica and are glad we did. It may not be the most fancy, new or trendy place, but it has something no Courtyard or Fairfield or Days Inn has: Charm and character. Built in 1912, the original hotel must have been a happening place. I can imagine travelers from NYC or Boston driving across the state to Niagara Falls for a holiday, and stopping in at the Hotel Utica in their Model T Fords for the night. The hotel has done a great job preserving the original lobby, bar and restaurant complete with mosaic tile floors and gorgeous chandeliers. When you walk into the hotel you feel like you are stepping back in time and can imagine hearing a jazz band playing and someone serving up gin and tonics at the bar. Those days are gone, though, so I am sure there isn't the money to keep up the rooms anymore. Ours was comfortable enough, with a newly redone bathroom, but the bed, rugs and furniture could use a refresh. The included breakfast was decent (eggs, sausages, cereal) but there were no staff members around to welcome us to the dining room or clear dishes--surely a symptom of a tight budget. The Hotel Utica is unique and an important part of American history. I hope travelers will continue to stay at this hotel (we will) to keep supporting it, so that one day it can be restored to its former glory.

“Utica Star!”

Good decoration of all, least inside. Outside need spruce up with greeneries and lightings to softup the look of a cathedral in a desert.

“Must have been very nice”

Lobby showed signs of having once been very elegant. furnishings were a little garish but okay. heating unit was noisy and blew air like an a/c. complimentary breakfast was a plus.

“Beautiful Rooms, Some Amenities Found Wanting”

The rooms were actually exceptional - lovely, roomy, clean,quiet, no complaints. The complimentary breakfast had a small selection, but was very good, The staff was helpful, able to recommend places to eat and give pre-printed directions to places their customers may want to go. Parking was free and very accessible. As for other amenities, however, the hotel failed, in that the treadmill in the gym did not work and the vending machines on ALL floors were either sold out or not working, but no signs indicated this (I thusly lost two dollars in one machine that claimed to be "vending"), The plastic cups supplied in the room were so flimsy that a normal effort to just get them out of their plastic wrap easily caused them to crack!. If the vending situation and gym equipment had worked and the glasses in the room adequate, I would be able to say it was a 5-star stay, but unfortunately, the little things that frustrate really took away from an otherwise wonderful hotel. I would stay there again if the other problems were fixed.

“Beautiful hotel left much to be desired.”

The Hotel was beautiful, however, the rooms could use a serious makeover. The furnishings were old and not in a good sense. There was no microwave and no refrigerator in the room. The bedspread and drapes need to be replaced. They look as if they were purchased from a second hand shop. The breakfast was not good. The scrambled eggs were very runny. There was no meat choice and the coffee...well, my husband described it as toilet water. Sorry, I will not stay there again and I will not recomment it to anyone.

“Beautiful Lobby”

The hotel was very pretty but they need to redecorate the rooms and get new mattresses. The breakfast had a lot of choices but everything was cold (some items like eggs are meant to be served warm!) The lobby is quite impressive- very historic.

“Not too horrible if you can get checked in”

Very bad first impression. Grouchy front desk clerk offered no help at check in as I later learned he should have. Thete were steps at all entrances with a small lift at one. I was finally helped with my bags by wait staff from a banquet. Room was large and comfy but in need of modernizing to triple sheeting. Had old school scarey bedspread. Proprtty.is in a a rough area.of the city.