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HOTEL illuster - Urban & Local
3.0 star property

Adventure hotel with full-service spa connected to a shopping center in Uster

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June 2024

HOTEL illuster - Urban & Local

Photo gallery for HOTEL illuster - Urban & Local

Lobby
View from property
Exterior
Superior Double or Twin Room
Breakfast, lunch, dinner served; local cuisine, garden views

Overview of HOTEL illuster - Urban & Local

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Zürichstrasse 14, Uster, ZH, 8610
  • Popular LocationSwiss National Museum18 min drive
  • Popular LocationETH Zurich19 min drive
  • Popular LocationZoo Zurich20 min drive
  • AirportZürich (ZRH)21 min drive
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout drapes/curtains
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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Parking available
Laundry
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8.2 out of 10, Very good, (88)
The price is CA $203
CA $221 total
includes taxes & fees
May 9 - May 10
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About the area

Uster

Located in Uster, HOTEL illuster - Urban & Local is connected to a shopping center. Bahnhofstrasse and Shopping Center Glatt are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grueningen Botanical Garden and Lake Luetzelsee. Looking to enjoy an event or a game? See what's going on at Hallenstadion or Letzigrund Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Uster travel guideOpens in a new window

What's nearby

  • Jucker Farm - 8 min drive
  • Swiss National Museum - 18 min drive
  • ETH Zurich - 19 min drive
  • Zoo Zurich - 20 min drive
  • Zürich Opera House - 21 min drive

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • Zeughausbar - 4 min walk
  • The Porter House Uster - Pub & Grill - 5 min walk
  • Zum Hut GmbH - 3 min walk
  • Restaurant Frieden / Hölzli Bar - 6 min walk
  • McDonald's - 4 min walk

About this property

HOTEL illuster - Urban & Local

Hotel connected to a shopping center
Take advantage of a grocery/convenience store, a rooftop terrace, and a shopping mall on site at HOTEL illuster - Urban & Local. Treat yourself to a massage at the onsite spa. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • ATM/banking services, free newspapers, and bicycle parking
  • Guest reviews speak well of the overall condition
Room features
All 60 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bathtubs
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:00 PM on request
  • Limo/town car service
  • Secured, covered self parking on site (CHF 9 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: CHF 22 for adults and CHF 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Shopping mall
  • Steam room
  • Water sports equipment

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
Onsite parties or group events are strictly prohibited

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Is HOTEL illuster - Urban & Local pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on May 5, 2024 start from CA $263.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL illuster - Urban & Local?

Self parking is available for CHF 9 per night.

What time is check-in at HOTEL illuster - Urban & Local?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at HOTEL illuster - Urban & Local?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does HOTEL illuster - Urban & Local provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–10:00 PM on request. A fee of CHF 80.00 per person applies.

Where is HOTEL illuster - Urban & Local located?

Located in the heart of Uster, this spa hotel is 0.4 mi (0.6 km) from Uster Castle and 2.5 mi (4 km) from Aathal Dinosaur Museum. Jucker Farm and Kletterzentrum Milandia Greifensee are also within 6 mi (10 km). Uster Station is only a 5-minute walk.

HOTEL illuster - Urban & Local Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 166 reviews" "
Rating 8 - Good. 69 out of 166 reviews" "
Rating 6 - Okay. 30 out of 166 reviews" "
Rating 4 - Poor. 3 out of 166 reviews" "
Rating 2 - Terrible. 5 out of 166 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stelios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel

10/10 Excellent

Hanspeter

Stayed 1 night in Jun 2022

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception and bar looks really fancy. Especially I would to thank to the receptionist Marie Terezie. She helped us a lot with complications regarding our reservation. The room is nice and big enough. Unfortunately there is only shower in the bathtub which I personally don't like. There is also no entertainment at the hotel ground floor - ping pong, table football. I understand it is a business hotel, but even business guests like to relax this way after work.
Stayed 7 nights in Jan 2020

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Wai Hoi Dominic

Stayed 2 nights in Nov 2019