Camino a Sanabria-Ucazanaztacua km 10.5, s/n, Lago de Pátzcuaro, Tzintzuntzan, MICH
Reviews
9.6
Exceptional
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Boutique hotel on the edge of Lake Pátzcuaro. Onsite restaurant with good food (international and local food) and wine. Beautiful gardens with a friendly, crazy donkey. Lots of stairs to go up and down so not for the disabled. Pool was not working so that was a disappointment but overall a wonderful, relaxing stay.
Felipe Ramón
Stayed 2 nights in Nov 2021
Response from Gerente on Nov 18, 2021
Thank you very much for your comments. We are working in the swimming pool
This is a wonderful place to stay! It is so beautiful, elegant, welcoming, has excellent food, beautiful rooms and the most wonderful staff... all are professional, kind and knowledgeable. I would stay here and recommend this place to all visiting the Patzcuaro, Michaocan area.
The most beautiful place I’ve ever stayed at... I can’t stress enough how incredible the view was. The hotel made us feel as though we were the only couple there. We had their full attention and they were extremely accommodating to our every need.
Our three night stay was perfect. A little sightseeing during the day and very quiet and restful during the night. Excellent food in the restaurant. Altogether a perfect stay.
i paid when i made the reservation on hotels.com , called to advise i was arriving late. and when we arrived there was no one to receive us and no one answered the hotel !! almost unbelievable.
We had to go somewhere else. as a frequent traveler, this was a new experience in defining poor service.
Great experience although Ive got to say that for the price you end up wanting more, my room was super small and no place to hang towels as well as the window shutters occupied lots of room (in an already small room). It really needs a woman's cozy touch in the decoration.
Location location location.
More out door lighti g required over steep stone stairway to outdoor restaurant
Verified traveller
Stayed 1 night in Dec 2018
Response from Hotel Hacienda Ucazanaztacua on Jan 9, 2019
Dear Guest Thank you very much for your coments. Opinions are very important to us. We care about our customers. We hope you enjoyed your staying hope you come back soon
After a beautiful stay in Morelia, this hotel was a dramatic change, beautiful views, excellent food, silence, wonderful room and attentive service. Very helpful in every way. Relaxed and informal while maintaining a very smooth operation.
It was for our 1 year anniversary romantic dinner and as soon as we got there in the boat my wife got down and she said OH WOW!! It’s really nice!!! We should have our next party or wedding here! First impression counts a lot!! The place is peaceful and nice! The room was great amazing view too! There was some problems with a minor confusion but the owner worked that out with us amazing staff too!
juan
Stayed 1 night in Dec 2017
Response from Hotel Hacienda Ucazanaztacua on Jan 2, 2018
Dear Juan; We are glad you like and enjoy your staying. Please come back soon! we wish you an excellent 2018 new year!
My wife and I liked the hotel very much. The friendly owner who lives in a separate house in the premises, is always available for any questions and advice that might be required.
Nuestra habitación y la zona de la alberca divinas. El servicio excelente. Podría mejorar la zona del jardín y del restaurante que están desaprovechados.
En el mapa se veía muy cerca de Pátzcuaro y en auto tardamos 35 min en llegar así que sí es algo alejado. En los alrededores no hay nada para tener otra opción de restaurante.
Me hubiera gustado que hubiera un rastrillo que se nos olvido…
Pero excelente, muy buena comida.
Y atención
Marcela
Stayed 1 night in Sep 2023
Response from rocio on Oct 2, 2023
Buenos dias, si tenemos el servicio una disculpa ya que no se lo ofrecieron , nuestro servició es apoyar a nuestros huéspedes con rastrillos . gracias por su preferencia esperamos recibirlos nuevamente .
La vista está increíble, solo no es apto para niños no hay nada que hacer ni para personas poca movilidad ya que hay muchas escaleras, pero está hermoso.
El lugar es muy agradable, el servicio bueno, pero el estacionamiento es muy complicado, es necesario ampliar un poco el acceso al hotel porque solo puede entrar un carro y esperar el otro para pasar y esto crea problema entre los huéspedes
Super estancia, servicio muy bueno, alta calidad de las habitaciones y de las partes comunes. La pasamos muy bien y regresariamos sin dudarlo!
Unico punto de mejora: la cena cierra a las 8pm, se nos hizo un poco temprano. Pero pediamos justo antes del cierre para tenerla en la habitacion
Louis
Stayed 3 nights in Apr 2021
Response from Ucasanastacua on Apr 5, 2021
Louise muchas gracias por sus comentarios y si tenemos esa limitante de servicio porque estábamos en el campo y el servicio de transporte para temprano
falló el agua caliente en la habitación. Por lo demás todo bien, especialmente la atención del personal. Excelente la temperatura del agua de la alberca, la música y por supuesto el paisaje es mágico.
Manuel
Stayed 2 nights in Jul 2020
8/10 Good
Mónica, CDMX
Travelled with partner
Jun 19, 2020
Liked: Cleanliness, staff & service
El lugar está precioso, la vista de nuestra habitación increíble, el horario del restaurante es muy corto y las opciones del desayuno un poco limitadas, en general el hotel es lindo pero hay algunas cosas descuidadas, la regadera no servia.
Mónica
Stayed 1 night in Jun 2020
Response from Ucazanaztacua on Jun 23, 2020
Buen día solo para aclarar el desayuno ofrecemos dos frutas yogourt granola pan de la casa jugo café dos guisados a escoger del día huevos al gusto frijoles y opcional avena o hotcakes
La regadera siempre a funcionado muy bien una noche antes unos huéspedes durmieron ahí sin problema
En su estadía nunca ustedes nos reportaron esa anomalía
Cualquier aclaración estamos a sus órdenes
Mejoraría un poco la comida y el área del restaurante. Se siente frió el lugar. El desayuno estuvo rico a excepción del huevo que estaba mal presentado. Fuera de eso me encanto