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Rating 10 - Excellent. 168 out of 300 reviews" "
10 - Excellent
168
Rating 8 - Good. 83 out of 300 reviews" "
8 - Good
83
Rating 6 - Okay. 25 out of 300 reviews" "
6 - Okay
25
Rating 4 - Poor. 14 out of 300 reviews" "
4 - Poor
14
Rating 2 - Terrible. 10 out of 300 reviews" "
2 - Terrible
10
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Donna
Travelled with family
Apr 15, 2024
Disappointing
Donna
Stayed 1 night in Apr 2024
Response from SC on Apr 16, 2024
We apologize you were unhappy with your stay. Please let us know the situation.
Very convenient to highway. Lots of dining options close by. Room was very clean . Staff was friendly and available and informative . This was a return stay for us and we will definitely be back.
Patricia
Stayed 1 night in Apr 2024
Response from SC on Apr 16, 2024
Thank you for your 5 out of 5 review and comments! We look forward to seeing you next time.
Great breakfast. Fresh pancake machine was wonderful!
Jim
Stayed 1 night in Apr 2024
Response from SC on Apr 11, 2024
Thank you for your 5 out of 5 review and comments letting us know!
6/10 Okay
ARMANDA
Travelled with family
Apr 8, 2024
Liked: Staff & service, amenities
Basic hotel. The shower was grubby and plumbing for it was not good.
ARMANDA
Stayed 2 nights in Apr 2024
Response from SC on Apr 10, 2024
We apologize you were not pleased with your stay. Based on available information I am not sure what the issue was. The shower/toilet/sink have been checked and everything is functional with proper drainage. Hot and cold water works etc. We're glad you were able to utilize the room for the 2 day stay.
Stayed one night on the way to Chattanooga. Great little roadhouse hotel, right off the Interstate. Clean, cheap, and well situated. Breakfast was so-so; but there’s other options nearby.
Cold room, thin blankets and light from hallway seeps through the door.
Maribel
Stayed 1 night in Apr 2024
Response from SC on Apr 10, 2024
We apologize you were not completely satisfied with your stay. Each room is equipped with an ac/heat wall unit allowing guest access to set the temperature of their room from 62 degrees to 90 degrees. Our blankets are Wyndham required Wynrest brand blankets.
Very clean. Very comfortable room. Friendly staff.
Janie
Stayed 1 night in Apr 2024
Response from SC on Apr 10, 2024
Thank you for your 5 out of 5 review and comments!
2/10 Terrible
Travis
Travelled with family
Apr 6, 2024
Liked: Staff & service
Disliked: Cleanliness
This property only had one employee and it was not clean. There were urine stains on the sheets and nothing had been cleaned. I tried to clean it myself with Clorox wipes, and brown residue came up from the toilet seat and the bench by the toilet window. We only stayed for twenty minutes and checked out. Trying to get a refund from the hotel.
Travis
Response from SC on Apr 10, 2024
Unfortunately the given information is not pulling up any notes from Expedia or our system. It appears some confusion has occurred or the wrong property listed etc. Please reach out to Expedia.
Good rooms at a good price.
Recently remodeled. Fun blue lights on the outside of the building and inside the lobby, made it easy to find and the kid enjoyed it. Matched the pics on Expedia.
Rooms are good. They have a window seat which was also fun for the kid. Neat bathroom mirrors surrounded by a white lighted frame.
Front desk service was professional and helpful. They rearranged our reservation so our two rooms could be side by side.
Continental breakfast was filling. Not a ton of choices but it was plenty. Kid enjoyed making his own waffle.
Pool is outside so it’s not open for the colder months.
A decent place to lay your head and at a great price. Recommend it.
Crestalee
Stayed 1 night in Mar 2024
Response from SC on Apr 4, 2024
Thank you for your 5 out of 5 review and detailed comments!
Front desk clerk very friendly. Clean. Not much of a breakfast though
DavidAngelia
Stayed 1 night in Mar 2024
Response from SC on Mar 27, 2024
Thank you for your review. We offer substantially more than the Microtel recommended breakfast offerings. The Belgium waffles, sausage biscuits, hard boiled eggs etc are all items we added in addition to the standard continental breakfast items such as muffins, bagels,cereal,oatmeal,juice,coffee etc.
The gentleman who checked us in was very friendly, caring and easy to talk with! The beds were made just perfect. The room was extremely clean. Great spot to stop for passing by for our annual family trip.
Sarah
Stayed 1 night in Mar 2024
Response from SC on Mar 27, 2024
Thank you for your 5 out of 5 review and detailed comments! We look forward to seeing you in the future!
The room stunk it smelled like the carpet was horribleI had to sleep with window open the bed Mattress was pulled away from the wall I stuffed a pillow in the large crack. I could hear the people in the next room. The bathroom sink area was so small I didn’t have room for my hair and makeup. This was the worst room I have ever slept in. Please do not let your customers stay here. I would rate it a 1 out of 10.
Terri
Stayed 1 night in Mar 2024
Response from SC on Mar 15, 2024
I believe a mix up has occurred. Based on your information and the specific review details I do not believe this review is for us. If this review is correct and for Microtel in Manchester, TN please reach out to us to discuss. Thank you
We have stayed at this property 4 times now. It’s always clean. The staff is friendly. It’s located just off the interstate with lots of restaurants right nearby. Works perfectly for what we need and it is priced right.
Thomas
Stayed 2 nights in Mar 2024
Response from SC on Mar 5, 2024
Thank you for your 5 out of 5 review and detailed comments!
This property feels new and fresh. Our room wasn’t huge but modern, comfortable and clean. The breakfast area was not taken care of during breakfast. It was dirty and missing plates. Overall a great hotel for the price that I would stay in again.