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No hot water in our room.. couldn’t even shower. Run down. Pool filthy. Orange hazard vines all over property. Very outdated. No desk phones I room has to walk to office for service. TV remote didn’t work, had to get out of bed to change channel. Do not recommend
Location is easy access to I-24. Room could be updated but was clean. Shower was good and hot with nice shower head. Bed was comfortable. Very good stay for the price.
You get what you pay for. The mattress was older and sank a little and there were a few ants in the sink, but running water made them disappear.
The tv remote didn’t work and the firewood didn’t burn, but other than that it was great
Dalton H
Stayed 2 nights in Mar 2024
10/10 Excellent
paul
Travelled with family
Apr 1, 2024
Liked: Amenities
Nice place
paul
Stayed 1 night in Mar 2024
6/10 Okay
Andrew
Mar 30, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The Smokehouse is an institution. However, the quality of the rooms seems to have decreased over the years. However, good value for the cost!
Andrew
Stayed 2 nights in Mar 2024
10/10 Excellent
Kristin
Travelled with family and small children
Mar 29, 2024
Our family had a wonderful stay here in one of the king rooms! The bed was comfortable and our kids were happy to sleep on the sofa bed!
Cute rustic lodge. Affordable lodging, fairly clean, only disappointed that the trading post is no longer there and the restaurant is only open on Friday and Saturday.
The cabin needs a little work, but it was perfect for our little get away! The staff was very friendly and helpful. The location was perfect for what we needed!
We arrived around midnight and left before day break. I'm not sure what the area was like.
The lodge was very nice.
Lecia
Stayed 1 night in Mar 2024
6/10 Okay
Lori
Travelled with family
Mar 23, 2024
Liked: Cleanliness, staff & service, amenities
This was a very affordable stay and we were drawn in by the price and reviews. People should know that this is an older motel. The decor and fixtures, furniture etc are all very dated and old. But the room felt clean except for a sticky floor. Just know that the price reflects a mediocre facility. If you are ok with that, the staff was very welcoming .
We were in Monteagle for a concert at the Caverns. Reasonable price and convenient to The Caverns. Locally owned.
Sheri
Stayed 2 nights in Mar 2024
8/10 Good
Robert
Travelled with partner
Mar 17, 2024
Liked: Cleanliness, staff & service
It’s a unique facility and has been around a long while. I’d say it is a bit dated though the bed was comfortable and it was pretty clean. The staff are very welcoming, helpful, and efficient. We ate at the bar and grill that has replaced the original that burned a few years ago. The staff was, again, great, and the food pretty good. I just don’t care for meals served on paper plates with plastic utensils. The live music was good and made the meal more fun.
The beds were TERRIBLE! The most uncomfortable bed I have ever slept in. You could feel the springs. The room was dirty and needed a major update. The door in the bathroom was peeling and cracked. There was a dog next door that was loud as could be. When I walked in to hand in my key to checkout the front desk attendant was sleeping on the couch, which to me was completely unprofessional. He is not getting paid to sleep on the job. won't stay here again. There was no microwave and the fridge you could barely fit anything into it.
I loved our cabin. It was a little out dated but it was exactly what we wanted
Hannah
Stayed 3 nights in Mar 2024
8/10 Good
Mark
Travelled with group
Mar 7, 2024
Liked: Cleanliness
Disliked: Amenities
Budget friendly, and you get what you pay for. It isn't fancy at all, but I would stay there again. Bed was comfy, room was decent. Both ice machines were broken and vending machines were empty. Small town, not much happening.
We loved it here! When we checked in we had the nicest people who were so welcoming. The room is older and shows the wear and tear, but it was clean and the beds were comfy.
Property is a little dated, however its a rustic comfortable feeling. Our room was as cleean as any I have ever stayed in. Hotel staff were pleasant and helpful. Will stay again if in the area.
RICHARD
Stayed 2 nights in Feb 2024
6/10 Okay
Peter
Feb 25, 2024
Good and professional
Peter
Stayed 1 night in Feb 2024
2/10 Terrible
Jennifer
Travelled with family
Feb 24, 2024
Disliked: Cleanliness, staff & service
I am disappointed in the service and cleanliness of the Smoke House. After checking in, we found items in the mini fridge, trash in the drawers, used blankets, Taco Bell sauces on the floor, and hair everywhere. The front desk showed no remorse or offered a refund, simply stating they would inform their manager.