Room, 2 Queen Beds, Non Smoking

Reviews of Country Inn & Suites by Radisson, Tucson Airport, AZ

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 778 out of 1197 reviews" "
Rating 8 - Good. 289 out of 1197 reviews" "
Rating 6 - Okay. 67 out of 1197 reviews" "
Rating 4 - Poor. 36 out of 1197 reviews" "
Rating 2 - Terrible. 27 out of 1197 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Stayed 1 night in Apr 2024

10/10 Excellent

Bipul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean rooms with excellent staffs.
Stayed 3 nights in Apr 2024
Response from Cindy on Apr 15, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. We are pleased to know you enjoyed your stay with us and we hope to see you again in the future.

8/10 Good

Kimberly, Bellevue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. My bed was not the most comfortable.
Stayed 3 nights in Apr 2024
Response from Cindy on Apr 15, 2024
Thank you for taking the time to leave a review. your feedback is very important to us. We are pleased to know you were happy with the property. On the other hand we are saddened to know you did not sleep comfortable on our brand new Serta Simmons Plush beds.

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean rooms
Stayed 1 night in Apr 2024
Response from Cindy on Apr 12, 2024
Dear martha, thank you for taking the time to leave a review. We appreciate your feedback.We are pleased to read that you enjoyed your stay with us and we hope to see you again the next time around.

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
noisy - right next to airport
Stayed 1 night in Mar 2024
Response from Cindy on Apr 10, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. We are saddened to hear that you were not happy. I know that we are close to the airport, but once inside you cannot hear the airplanes. Again, we apologize you were unhappy.

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was super nice and accommodating. Hotel is nice. Elevator a bit old. If no parking is full in the front, then you go to the back and it seemed a bit sketchy back there
Stayed 1 night in Apr 2024
Response from Cindy on Apr 10, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. We are pleased to learn that you enjoyed your stay with us, and we hope to see you again the next time around.

10/10 Excellent

Deenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of checking in. The staff who were assisting were very pleasant and courteous. The king suite is really nice; has everything I need until I leave tomorrow morning. Thank you!!
Stayed 1 night in Apr 2024

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason not 5 stars is they had a major key problem and for most of the week we had to have staff let us into the room
Stayed 4 nights in Mar 2024
Response from Cindy on Apr 8, 2024
Dear Don, we sincerely apologize for the issues with the keys. We have since fixed the issues so that no one has to go through that again. Once more we truly are saddened that you were unhappy and had to go through the inconvenience. We do hope that you have give us another chance to exceed your expectations in the future.

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at most of the hotels around Tucson airport and over all this is the best.
Stayed 1 night in Mar 2024
Response from Cindy on Mar 25, 2024
Dear Adrian, we are delighted to read that we are your to go hotel and we hope to see you again the next time around!

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Cindy on Mar 25, 2024
Thank you for taking the time to leave a rating. We appreciate your feedback.

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Country Inn staff for your making our stay safe, and comfortable!!
Stayed 2 nights in Mar 2024
Response from Cindy on Mar 11, 2024
Dear Joe, we are delighted to read you had a safe and comfortable stay with us! We hope to see you again the next time you are in town.

8/10 Good

Janie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and clean. The area is more industrial.
Stayed 1 night in Dec 2023
Response from Cindy on Mar 11, 2024
Dear Janie, we are pleased you enjoyed your stay with us and we hope to see you again the next time you are in town.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cindy on Mar 14, 2024
Thank you for taking the time to leave a rating.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cindy on Mar 14, 2024
Thank you for taking the time to leave a rating.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was here a very short time before an early morning flight. I appreciated the cookies at check-in and the take-away breakfast, since I left before the 6AM breakfast was ready. Being so close to the airport it's not a "pretty" location, but convenient. My only complaint was the very low toilet and nothing nearby to grab onto- if you've a new knee, request an accessible room.
Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Cookies
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa, Chandler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, good location, clean, and safe, A for travel
Stayed 4 nights in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cindy on Feb 26, 2024
Thank you for the rating. We appreciate your feedback.

10/10 Excellent

William R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great hotel in this price range. The parking lot needs a repair job. The room was very clean and all items functioned. The gourmet coffee was excellent.
Stayed 1 night in Feb 2024

8/10 Good

Kiara, TORRANCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful; and check in was easy. The room was clean and comfortable. Hot breakfast was included and was tasty and had plenty of options. The hotel is small, but that worked for my family. The bonus for us is that the hotel is pet friendly which we need when we travel with our dog.
Stayed 1 night in Feb 2024

6/10 Okay

Kevin, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The plumbing was really noisy and very loud whenever anyone in nearby room ran water.
Stayed 2 nights in Feb 2024
Response from Cindy on Feb 15, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. .We apologize your stay was anything less than memorable. We pride ourselves on delivering memorable stays and we sincerely apologize we fell short of your expectations due to the noise from the plumbing. I have spoken with our staff to ensure this does not occur again in the future.

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2024
Response from Cindy on Feb 15, 2024
Thank you for taking the time to leave a review. We are pleased you enjoyed your stay with us and we hope to see you again!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Dec 2023
Response from Ismael Patino on Feb 7, 2024
Jon, Thank you for your review. We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back whenever your travels bring you back into town!

10/10 Excellent

Melissa, Chandler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business. Clean & safe property.
Stayed 4 nights in Jan 2024
Response from Cindy on Jan 20, 2024
Thank you for taking the time to leave a review. We are delighted to read you enjoyed our clean and safe property. your health and safety are one of our top priorities. We look forward to seeing you the next time around!

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cindy on Jan 15, 2024
Thank you for taking the time to leave a rating. We are delighted to see you enjoyed your stay with us!

8/10 Good

Khaled

Stayed 2 nights in Jan 2024
Response from Ismael Patino on Feb 7, 2024
Khaled, Thank you for your rating!

10/10 Excellent

Beth

Stayed 1 night in Jan 2024
Response from Cindy on Jan 14, 2024
Thank you for the rating.

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cindy on Jan 11, 2024
Thank you for the rating. We are pleased you enjoyed your stay with us.

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nancy
Wonderful hotel and I will certainly stay there again. Enjoyed the great breakfast and the hot tub was terrific. We had 2 rooms, one of which was a mini-suite, both very clean and comfortable. Lots of floor space in the suite which will be helpful when I return with 3 grandchildren. appreciated the wine too!
Stayed 2 nights in Jan 2024
Response from Cindy on Jan 9, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. We are pleased you enjoyed your stay and we look forward to seeing you again the next time around.

10/10 Excellent

Yolanda M. Fuentes

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 4 nights in Dec 2023
Response from Cindy on Jan 9, 2024
Just wonderful that you had a great time!

8/10 Good

George

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room overall. Bed was good but pillows really too soft. Staff and facilities allowed our small pet. Will stay again.
Stayed 2 nights in Dec 2023
Response from Ismael Patino on Feb 7, 2024
George, We are happy to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cindy on Jan 14, 2024
Thank you for the rating. We are pleased you enjoyed your stay with us and we hope to see you again the next time around.

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Nosotros nos hospedamos ahi para año nuevo, es la segunda vez que lo hacemos y volveremos, es un hotel muy comodo, con un excelente servicio y el desayuno muy rico.
Stayed 3 nights in Dec 2023
Response from Cindy on Jan 15, 2024
Thank you for taking the time to leave a review. We are delighted to know that this is the second time having you stay with us and that you enjoyed your stay with us and we hope to see you many more!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The staff was friendly and helpful and breakfast was delicious. However the rooms were a little run down, the AC was a little noisy, the vents pointed right on the bed, and there is no way to make the fan constant.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ismael Patino on Feb 7, 2024
Bradley, Thank you for your rating!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Consistent cleaning lacking
The workers were nice and friendly and the breakfast food was very good. However, there was a period of 4 consecutive days where the room wasn't cleaned. I assumed it was an oversight (for 2 days) but at day 3 I told the front desk it still hadn't been cleaned and I heard them tell the maintenance people to clean it and when we got back that night it still hadn't been cleaned. Thus, 4 days in a row of no cleaning. I've never experienced this anywhere. My reservation was for 9 days.
Stayed 9 nights in Dec 2023
Response from Cindy on Jan 3, 2024
On behalf of our entire staff we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We do hope that you may give us another chance so that we may exceed your expectations in the future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cindy on Jan 4, 2024
Thank you for the rating. We are pleased you enjoyed your stay.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Cindy on Jan 5, 2024
Thank you for the rating. We are pleased you enjoyed your stay.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cindy on Jan 3, 2024
Thank you for the rating.

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the hotels in the area are similarly priced however this hotel is a level up as far as quality, service, cleanliness and complimentary bottle of wine after traveling is wow. Hot breakfast is great too.
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Dec 2023
Response from Cindy on Jan 20, 2024
Thank you for the rating. We appreciate your feedback.

10/10 Excellent

D

Stayed 3 nights in Dec 2023
Response from Cindy on Jan 3, 2024
Thank you for the rating.

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with friendly staff. Good value compared to properties in central Tucson. Highly recommended.
Stayed 3 nights in Dec 2023
Response from Cindy on Jan 2, 2024
Thank you for taking the time to leave a review. Your feedback is very important to us. We are delighted to read that you enjoyed your stay with us and we hope to see you again the next time around.

6/10 Okay

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price airport hotel, nice clean room. Reception refused to accept my Apple Card, for security deposit, because acct. number is not printed on the card (very secure). This is the same card used to pay for the room through Expedia. I was forced to use my older, less secure Visa card for sec. deposit. Never had this problem before, won’t stay here again.
Stayed 1 night in Nov 2023
Response from Cindy on Dec 28, 2023
Dear Ed, we sincerely apologize. We do in fact accept Apple Card. I have spoken with our staff to ensure this does not occur again. We do hope that you may give un another chance so that we may exceed your expectations.

10/10 Excellent

Nancy

Stayed 1 night in Dec 2023
Response from Cindy on Jan 30, 2024
Thank you for the rating. We appreciate your feedback.

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was stellar. Angelica especially was very welcoming and courteous as well as friendly to talk and visit with as a guest. On site laundromat was a plus. It was clean and affordable and was a welcome amenity.
Stayed 2 nights in Dec 2023
Response from Cindy on Dec 29, 2023
Thank you for taking the time to leave a review. We are delighted to learn that you enjoyed your stay with us that Angelica helped make your stay that much better. Our staff is always amazing and we love to help make memorable stays for our guests. We hope to see you again the next time you are in town.

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great service, low quality beds.
Staff was amazing, breakfast was really good. Beds were really hard and the air didn’t work properly.
Stayed 1 night in Dec 2023
Response from Cindy on Dec 21, 2023
Thank you for taking the time to leave a review. Your feedback is very important to us. We apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The staff were friendly and helpful, especially at the breakfast bar in the morning. It's not a fancy hotel, but it's solid where it needs to be.
Stayed 3 nights in Dec 2023
Response from Cindy on Dec 22, 2023
Thank you for taking the time to leave a review. Your feedback is very important to us.

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel near the airport.
It is a good basi hotel for late arrivals from or early departures to the airport. Basic room but not carpeted, flooring was a "wood" floating floor so I liked that. Breakfast was basic but only plastic plates and cutlery was available. No meals available at the airport.
Stayed 1 night in Nov 2023
Response from Cindy on Jan 2, 2024
Thank you for taking the time to leave a review. We are pleased to learn that you enjoyed your stay especially regarding our cleanliness as your health and safety is one of our top priorities. We do hope to see you again the next time you are in town.

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023
Response from Cindy on Dec 18, 2023
Thank you for the rating.