Best Western Sovereign Hotel -
2.5 star property

Hotel with free breakfast, near University at Albany

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Best Western Sovereign Hotel -

Photo gallery for Best Western Sovereign Hotel -

Reception
Indoor pool
View from property
Standard Room, Accessible, Bathtub
Restaurant

Overview of Best Western Sovereign Hotel -

6.8

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi

Your area essentials

1228 WESTERN AVENUEALBANY, Albany - Ny, New York Area - Ny
  • Popular LocationUniversity at Albany7 min walk
  • Popular LocationCrossgates Mall3 min drive
  • Popular LocationColonie Center Mall5 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)9 min drive
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About the area

Albany

Best Western Sovereign Hotel - is located in Albany. Albany Institute of History Art and Albany Institute of History and Art are cultural highlights, and some of the area's attractions include Henry Hudson Planetarium and Destroyer Escort Historical Museum. Looking to enjoy an event or a game while in town? See what's happening at SEFCU Arena or Albany Indoor Rockgym. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • University at Albany - 7 min walk
  • Crossgates Mall - 3 min drive
  • Colonie Center Mall - 5 min drive
  • Albany Medical Center - 8 min drive
  • MVP Arena - 9 min drive

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • Starbucks - 16 min walk
  • Dave's Hot Chicken - 2 min walk
  • McDonald's - 2 min drive
  • Starbucks - 2 min walk
  • City Line Bar and Grill - 4 min walk

About this property

Best Western Sovereign Hotel -

Hotel with free breakfast, near University at Albany
This hotel features an indoor pool, a fitness center, and a sauna. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Best Western Sovereign Hotel - offers 192 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • 10 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Sovereign Hotel - Property
Best Western Sovereign Hotel - Albany - Ny
Best Western Sovereign Hotel - Property Albany - Ny

Frequently asked questions

Does Best Western Sovereign Hotel - have a pool?

Yes, this property has an indoor pool.

Is Best Western Sovereign Hotel - pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night.

How much is parking at Best Western Sovereign Hotel -?

Self parking is free at this property.

What time is check-in at Best Western Sovereign Hotel -?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Sovereign Hotel -?

Check-out is at 11 AM.

Does Best Western Sovereign Hotel - provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Sovereign Hotel - located?

Situated in Albany, this hotel is within a 10-minute walk of University at Albany and SEFCU Arena. Crossgates Mall and Albany NanoTech Complex are also within 2 mi (3 km).

Best Western Sovereign Hotel - Reviews

Reviews

6.8
Rating 10 - Excellent. 152 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 273 out of 1000 reviews" "
Rating 4 - Poor. 138 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed but nobody told us
Find out the hotel had closed the day we tried to check in. Had to scramble to find new accommodations. No one called or emailed to tell us hotel had closed. Ridiculous.
Stayed 1 night in Jun 2018

2/10 Terrible

Liviu-Lee, Ardmore, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of courtesy
We made a reservation in October 2017 and nobody told us that the hotel has been closed. After driving for five hours, we found out, late at night, on a freezing winter day, that there is no place for us to stay. Thanks to the wonderful staff from Orbitz, we were able to get a room at the nearby Hampton Inn.
Stayed 1 night in Jan 2018

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately this hotel closed last month and I was not notified. I actually received a confirmation of my reservation a few days before my intended stay - when I arrived for my stay on Christmas night I learned that the hotel had closed.
Stayed 1 night in Dec 2017

8/10 Good

TJ, North Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Good location, continental breakfast included in price. Front desk receptionist was friendly. No complaints. Worth the money.
Stayed 1 night in Nov 2017

2/10 Terrible

Michelle, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I've stayed in
It was a terrible experience. As a Travel Agent who has stayed in hotels from 3 Stars to 5 Stars I've never had a stay as unviting as this hotel. I was part of a group so we booked about 5-6 rooms. To start, the card the get into our rooms didn't work, the maintence guy had to escort us to our rooms and let us in manually, the entire just had a gloomy setting, there were no wash clothes in the rooms, we were told there were no clean ones so we had to call the second day to get some. Venting machines weren't working, hotel shuttle wasn't working so we had to keep calling ubers. BreKfast was just done wrapped sandwiches which I passed on. We were told there was an issue with the kitchen. Lobby and breakfast area was cold...no heat
Stayed 1 night in Nov 2017

6/10 Okay

Yuriy

Liked: Cleanliness, staff & service
My stay was ok, though I was constantly harassed by little flies in my room. I killed about 15 of them for my 3 day stay. I do not know where they were coming from. Otherwise this hotel is ok, pretty quiet and close to interstate highway.
Stayed 3 nights in Nov 2017

2/10 Terrible

SP, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here
When I arrived at the first room that I was given I was surprised to find the door ajar. When I went in the lights were on, the bed was rumpled and the toilet was running as if someone had just flushed and exited the room. I went back to the front desk and alerted them and was assigned a new room. In the new room, the fitted sheet did not seem to fit and was raised up on one side. Strings were hanging out of the mattress and the fabric covering on the side of the mattress appeared loose. As I pulled on it I discovered that it was not sewn down or secured to the mattress at all and that the springs of the mattress were visible and protruding. When I went to shower in the morning I found that the shampoo bottle was only half full, as if I had been given the left overs from another patron.
Stayed 1 night in Nov 2017

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel
Not well maintained, not clean. Carpet was torn, rooms extremely small, no exhaust fan in bathroom. On site bar/restaurant closed, yet still shows on website. Just not a nice hotel.
Stayed 1 night in Nov 2017

4/10 Poor

karen

Liked: Cleanliness
Disliked: Staff & service
Was expecting better for BW.
Was expecting better.... I booked this BW primarily for the indoor pool and location. Indoor pool was out of service. Had no view from the window in my room. Window blocked most the way up and had little natural light. Did not get our wake up call the next day. Requested a quiet room away from noise and traffic....got a room with loud humming in the morning. Not sure what that was. Did not feel like a BW brand to me. Disappointed. Would go with a cheaper hotel next time.
Stayed 1 night in Nov 2017