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Reviews of Aqualuz Troia Rio by The Editory

4 out of 5
Aqualuz Troia Rio by The Editory
Alameda do Zambujeiro, Grandola

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 175 reviews" "
Rating 8 - Good. 89 out of 175 reviews" "
Rating 6 - Okay. 22 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 4 out of 175 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Teresa Carlota

Stayed 1 night in Jul 2023

10/10 Excellent

Alexandre José de Souza, Newark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
an excellent place, but a lot of kids, the people at the lobby very thoughtful, especially Raquel.
Stayed 6 nights in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property infrastructures are very used and not so much clean. In term is restaurants the capacity is not porpotional to the needs. Food was not enough at dinner. The breakfast needed to wait to get a seat and the lack of options for a 4 star hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To big, lobby bar closes early, Couple sleep on separate beds. 👎
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very picturesque but a bit clostrifobic a couple of days would be enough
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel has no double bed, the guests have to manage to move the furniture, if you want join the beds. The room furniture has poor quality. The hotel has no staff to help with the luggage. No free parking around the hotel. Breakfast is nice.
Stayed 2 nights in Sep 2018

8/10 Good

Csaba, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite w/ 1 bdr provided enough space for us (and enough crawling opportunity to our toddler). Beach is really close, good 0-3 yrs playroom, four pools (the external ones are chilly before noon). If I could rebook then would not choose the breakfast option (as it is pretty mediocre), rather buy quality ingredients at the supermercado (5 mins walking distance) and prepared by myself. A pool bar would be good (now you have to go in from the pools to the a/c-ed lobby). Staff was really helpful (and although due to the young age of our kids we not really could use the service of the animators, they seemed to be great).
Stayed 3 nights in Aug 2018

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel property and area is beautiful. Resort pool and amenities are nice, rooms are a little dated and beds uncomfortable
Stayed 1 night in Jul 2018

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Visited off season so the local area was very quiet and little was open. Hotel and indoor pool were great for just a few day relaxing away from the crowds. Staff were a little grumpy. WiFi was terrible and unusable.

8/10 Good

L, YYZ

Disliked: Staff & service
Great view
Staff needs training Leaking roof in halls ways Pool deck in terrible condition...shows it’s age
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Amazing view (ocean view).
Poor customer service at checking in, staff poorly trained. Large rooms, great view!!!! but with terrible mattresses...very outdated. Restaurant with good service but poor quality in food. Poor selection (only two dishes available). Even off season a 4 star hotel should be two steps up from a 2 star hotel
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not terrible, but the price is too high for the facilities and the overall service.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Flavio, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Just don't if you don't have a child.
If you dont have a child, dont stay here. All the hotel is full of entertainment such as swimming pool, sauna, gym, etc. But you cant use because kids are everywhere playing, yelling and running all over the place. If you want some peace, be away from this hotel.

6/10 Okay

Al, Okotoks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better options in Troia and Setubal.
Nice condo hotel, but not a 5 star. OK views. Average furnishings in living room, but terrible in bedroom - two twin beds pushed together to form a king, but not with king sheets. No coffee maker in room. No washer/drier. Limited cooking utensils. Hotel is dead in the off-season and limited entertainment unless you are in one of their all-inclusive French groups. Wouldn't go back.

10/10 Excellent

Manuel, Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very very nice
The only thing; During the night need same place to get a bottle of water
Sado river

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Internet - No Relax - Why did I pay for this?
I have spent 7 days in this hotel and I have to say that just after 3 I wanted to go back home. Internet is just a joke. They say it is provided in your room, this is a lie. You can say you should not need internet on holiday, well this is false as you need it to find a restaurant, to look for something to visit around or even to read the news in your language, as only Portuguese newspaper are available here. Internet was decent only in the hall of the hotel. But that s nothing, I was expecting to have a relaxing holiday, and that s not really the case. And it s unbelievable to think that this was due to the poor choices of management. Two main points: a) They decided to organise some daily courses (Zumba, acquatic courses, etc) for which every day very loud music was put on for 2-3 hours (it bothered me and I was on the 5th floor). b) They decided to call a company to cut the lawn around the pool. It s ok. In general, but was it necessary to do it from 9 o’clock in the morning to 14 ?? And still in high season. For a place that is charging the amount of money they charge per day I would expect much better management. In addition the hotel is overcrowded, it was the last week of summer and no sunbeds were available, with at least 30 people lying on the lawn. They will never see me again.

8/10 Good

John, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice off season stay
Booked this hotel to have a quiet weekend. It was perfect for that. Perhaps a little too quiet as there was only one restaurant to eat at however it was excellent. The breakfast buffet was very average.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Just spotless. I did not check restaurants as we had a Kitchen and a well furnished supermarket 200mt away :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close to the beach
Quite a nice and modern hotel with a contemporary feel throughout.

6/10 Okay

easter bunny

Liked: Room comfort
Not ideal for winter break
There was no a la carte menu and when the restaurant was opened which was pot luck it was a fixed price limited menu Very limited activities in area Good for visiting Setubal and Sesimbra using ferries

10/10 Excellent

catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid the Hotel Buffet
everithing ok, just avoid thehotel buffet dinner which is expensive for what they offer.The breakfast included in the rate is fine.

8/10 Good

JORGE

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Antonio

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Patricia

Liked: Cleanliness, room comfort
No geral foi agradável! No entanto o quarto precisa de ser remodelado, está um pouco estragado ao nível do pavimento e mobiliário da sala! Poucas espreguiçadeiras na piscina! Mas é para repetir!!
Stayed 1 night in Jul 2023

10/10 Excellent

Camila

Liked: Cleanliness, amenities, property conditions & facilities
Good for families
Stayed 2 nights in Jul 2023

6/10 Okay

Moisés

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
viagem em familia
Na chegada não foi comunicado o que tinha para oferecer de instalações e de refeições. Estadia sem agua quente onde existiu comunicação com a recepção e foi prometido que o problema estava resolvido no dia anterior a noite. Fomos obrigados a dar a bebé com agua aquecida em cafeteira. Dia seguinte o problema persistiu. Casa de banho em mau estado. Camas extremamente desconfortareis.
Stayed 1 night in Jun 2023

8/10 Good

VICTOR

Business traveller
Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Ludmila

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

6/10 Okay

LAURENT

Travelled with family
Disliked: Cleanliness
Très déçue de la qualité de l’hôtel. Chambres vieillottes, ménage fait à la va vite. Besoin d’un grand rafraîchissement. Pas digne d’un 4*. Équipements en panne comme le sauna, jacuzzi, etc. Très cher pour la qualité de l’hôtel. Seul point fort la gentillesse des animateurs.
Stayed 5 nights in Aug 2022

10/10 Excellent

Rute

Travelled with family
Liked: Cleanliness, room comfort
Voltaremos sem dúvida...
Localização excelente perto da praia e Marina.Muito bom para famílias,animação na piscina espetacular,os animadores são muito simpaticos e têm muito jeito para lidarem com crianças...
Stayed 2 nights in Jun 2022

8/10 Good

Orlando, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Melhorar a limpeza nos quartos e o ginásio que falta espaço e equipamentos
Stayed 3 nights in Jun 2022

6/10 Okay

Miguel

Stayed 1 night in Jun 2022

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Super endroit à découvrir en arrière saison
Super région à découvrir. Studio spacieux bien que nécessitant de une petite rénovation et isolation phonique plus efficace tout y était pour passer un bon séjour. Petit déjeuner copieux.
Stayed 4 nights in Sep 2021

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness
Uma boa estadia
A localização do Hotel é muito boa, próxima da praia e do acesso fluvial para Setúbal. O hotel tem um ótimo potencial mas precisa de uma renovação dos apartamentos.
Stayed 2 nights in Sep 2021

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Relaxante
Fim de semana relaxante e para repetir. Hotel com boas infra-estruturas para férias em família e junto à praia.
Stayed 2 nights in Jun 2021

10/10 Excellent

Pedro

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

JULIEN

Travelled with family
Liked: Cleanliness, room comfort
Hôtel très bien situé avec restaurants et piscines, magnifique plage à proximité accessible avec ponton. Les animateurs du kids club sont très bien! Parfait pour des vacances en famille.
Stayed 3 nights in Aug 2020

8/10 Good

Emidio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Gonçalo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2020