Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Rapid river mi

friendly staff very helpful

Posted 13-Nov-2014
Pros: Helpful staff
Location: nice location close to hospital. need down town
very clean, comfortable, sauna was down for repairs. Great place I would stay there again.
Comment from Hotel Management
23-Nov-2014 by Jonathan P, Hotel Management
Good day! Thank you for your review and your stay. I'm glad you enjoyed our cleanliness and that you would come back. I do apologize for the sauna being out of order. We are working on receiving the parts to get it back up and running again. I apologize for that inconvenience. Have a great day! Best, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Very unique and comfortable hotel

Posted 12-Nov-2014
Wonderful breakfast, shuttle to the airport very prompt and helpful.
Comment from Hotel Management
23-Nov-2014 by Jonathan P, Hotel Management
Good day! Thank you so much for your review and stay. I'm glad you enjoyed our breakfast so much and our complimentary shuttle to the airport. I hope you had safe flights (and few delays). Have a wonderful Thanksgiving! Best, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sault Ste. Marie, ON

Absolutely lovely hotel!

Posted 1-Nov-2014
Pros: Spacious suites, hot breakfast included. They go the extra mile to make your stay a pleasant one!
Cons: Maybe one more relaxing chair in the corner?
Location: On the waterfront and close to all shopping and restaurants.
Welcoming and accommodating staff. Would definitely recommend!
Comment from Hotel Management
9-Nov-2014 by Jonathan P, Hotel Management
Good afternoon, Penny! Thank you so much for your stay. The Cherry Tree Family will enjoy seeing your kind comment - it will show them how fun and rewarding it is to be simply good for people regardless of who they are. I hope you have have a wonderful November up north. Thank you again! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Detroit Mi

Nice way to spend our honeymoon

Posted 26-Oct-2014
Had an amazing room. Very very nice. The staff was very nice. Good free breakfast in the morning. Amazing view. Minutes from downtown Traverse. Well worth the money.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Hello! Thank you for your review and your stay. I'm happy that you enjoyed your stay so much and felt the value for the room and our hotel. I hope you made it home safely today and that you come visit again soon. Thank you! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful

Posted 25-Oct-2014
Cherry Tree Inn & Suites was perfect for our quick two night getaway. Views were incredible. We were close to wonderful restaurants and downtown shopping. We picked the perfect place!
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Good evening! Thank you so much for your stay and your review. I'm glad you enjoyed the views so much - love the fall colors with the deep blue waters. It's even better when there are some white-caps on the lake. Thank you again and have a wonderful day. For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel.

Posted 24-Oct-2014
Clean and well kept. Staff friendly and helpful. Nice touch with the complimentary cookies and apples.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Hello! Thank you for your kind stay and review. I'm happy that you enjoyed it and especially liked our complimentary local apples and cookies for our guests. It's just about end of the season for the apples, but we'll keep getting them as long as they are in season! Have a wonderful day. For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Rapids

Wine Tasting Overnight

Posted 23-Oct-2014
Pros: Everything
Cons: Nothing in my view.
Location: Plenty to do and see!
Fantastic accommodations! Very clean and comfortable. Spacious room. It even had a docking port for my iPhone.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Good day! Thank you for your review and your stay. I'm happy you had a good time at our hotel - love that you found the docking station helpful. Aren't those cool? Our new lighting coming to our rooms in the near future will also offer a USB plug-in right on the night stand light! :) Have a great rest of fall and a happy Thanksgiving! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Oct-2014
IT WAS A VERY NICE HOTEL, VERY NEAR A LOT OF SITES AND ALOT OF THINGS TO DO.I LIKED THE APPLES OFFERED AT THE DESK IT WAS A VERY NICE TOUCH. EVEN THOUGH THE WEATHER WAS NOT SO NICE IT WAS A BEAUTIFUL VIEW OF THE BAY.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Hello! Thank you for your stay and your kind review. I'm a HUGE apple fan - love this time of year. I'm always thrilled to share local apples with our guests - I love cherries, too, and I make sure we have cherries in the summertime. :) Thank you again and have a great day! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kalamazoo, MI

Posted 15-Oct-2014
Pros: Very friendly staff. Nice amenities (fridge and microwave in room with real cups, real towels in lobby restrooms).
Cons: King room we had was tight on space getting around bed.
Nice hotel, very clean. Close to many restaurants. A bit high priced, but, willing to pay that for good experience.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Good afternoon! Thank you for your stay and time in writing a review. I'm glad you liked our nice and clean hotel. It is nice that we're close to many different restaurants. I'm sorry that you found us high priced, though. We do focus on providing value for our room rates. I will continue to look at ways in making sure that our guests are getting some of the best amenities for a competitive price. Thank you so much and have a wonderful fall! For the love of hospitality, Jonathan P. General Manager
3 out of 5
by A verified travellerfrom racine, Wisconsin

Nice hotel

Posted 12-Oct-2014
Pros: Location
Cons: Better blanket.
Location: Easy to buy. Good sprains available
The room was too cramped. The blanket was quite thin. Quiet place.
Comment from Hotel Management
27-Oct-2014 by Jonathan P, Hotel Management
Hello! Thank you for your stay and your review. I'm sorry that you found the room cramped. We do have over 18 different room types, so in the future we may be able to provide you an option that will fit better for you. I'm sorry that you found the blanket quiet thin. They do feel thin, but they are actually rated for lower temperatures than you would think. It's all part of the special synthetic blend that is in them. I use one in my home and I'm very surprised with how warm they keep me. I'm glad you found our hotel quiet and nice. Have a great rest of October and do come visit again. For the love of hospitality, Jonathan P. General Manager