Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from liverpool, UK

A very enjoyable experience.

Posted 15-Jun-2015
Pros: Loved the facilities- gym, pool and sauna.
Location: Right on the beach with lots of beautiful areas to visit nearby. Down town Traverse city has wonderful shops and places to eat. A lovely place.
A very friendly, light and airy hotel in a fantastic position. A beautiful buffet breakfast every morning.
Comment from Hotel Management
18-Jun-2015 by Jonathan, Hotel Management
Good day! Thank you for your trip to Traverse City from the UK. That's awesome and I'm happy that you enjoyed our hotel for your trip to our great state. Have a wonderful summer and please visit again! Best, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Klasse Hotel

Posted 4-Jun-2015
Ein super Hotel mit vielen Extras, freundliches Personal, alles Bestens !
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Quiet and Comfortable

Posted 1-Apr-2015
Pros: Easy parking. Great breakfast. Comfortable pillow top beds.
Cons: The pool was a bit chilly and the pool area chairs are not accommodating to larger individuals.
Location: Nice downtown. Plenty of restaurants, shopping and beach parks.
We stayed for two nights as a "little getaway." The staff was wonderful and accommodating to my request of my room to be located near the pool and breakfast area, due to my difficulty to walk.
Comment from Hotel Management
23-Apr-2015 by Jonathan P., Hotel Management
Good afternoon! Thank you for your little getaway to Traverse City. I hope you had a good time around the area - glad we helped you have a good time in the room you requested. Have a nice rest of your day! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Mar-2015
Had a great time. Looking forward to go back. Great view, location is good.
Comment from Hotel Management
23-Apr-2015 by Jonathan P., Hotel Management
Good afternoon! Thank you for your stay and your kind review. Happy you enjoyed the view and location. We're looking forward to your return! :) Have a great day! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 22-Mar-2015
Great place to stay! Definitely will stay here again!
Comment from Hotel Management
23-Apr-2015 by Jonathan P., Hotel Management
Good day! Thank you for your stay and your kind comment. We'll be here for your return stay! :) Take care! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Grand Rapids, MI

Great room and friendly staff, spotty wifi

Posted 19-Mar-2015
Pros: Big room, very friendly staff, downtown shuttle, great local coffee
Cons: Wifi
We came up to TC in the off season for a mini-honeymoon and the hotel was perfect. The room was big, the staff was friendly, there was free breakfast, endless free coffee during the day, fresh baked cookies, and a free shuttle to downtown TC. The only issue was that the wifi is a little spotty, but it did not really interview with anything we wanted to do and my husband was still able to download the new Community episodes from yahoo :)
Comment from Hotel Management
23-Apr-2015 by Jonathan, Hotel Management
Good afternoon! Thank you for your mini-honeymoon in Traverse City and our hotel. Congratulations on your marriage. I'm really happy we helped you have a great start to your marriage with our big rooms, friendly staff, free breakfast, endless coffee, and more! I'm sorry the WiFi was spotty, but I'm happy your husband was able to download "Community" episodes still. Have a nice day and come enjoy for your anniversaries! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Couples
by Heather from Michigan

40-something Spring Break

Posted 17-Mar-2015 on Hotels
Great amenities, good location, nice staff. Plus side- hot tub in room, TV in bathroom!, fireplace, location on beach and close to everything. Minus side- beds too firm and uncomfortable.
Comment from Hotel Management
27-Jun-2015 by Jonathan, Hotel Management
Hi Heather! Thank you for your 40-something Spring Break at our hotel. It's great to see that you loved the room, our staff, the location, and more! I hope you had a great break and that we'll see you back again soon. Thank you! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Couples
by Leah from Brighton

cherry

Posted 13-Mar-2015 on Hotels
Such a nice bathroom!! Was bummed we were put on the first floor when I picked the room because it said "balcony" not "patio". Breakfast could have been better but it was free, so can I really complain?
Comment from Hotel Management
19-May-2015 by Jonathan, Hotel Management
Good day! My apologies for the late thank you to your review and your stay. I apologize for any confusion on the room. We generally do note our rooms with a balcony or patio, but our Leelanau Suites are notes as "balcony or patio" depending on their availability. We will work to make that better and easier to understand, though. I'm happy you enjoyed the bathroom. Have a great day and spring! Best, Jonathan P. General Manager
4 out of 5
Recommended
for Couples
by Holly from South Bend

Nice

Posted 11-Mar-2015 on Hotels
The decor could use some updating, but the Lelanau Suite was still very nice. The room was clean and the bathroom was updated. We enjoyed our stay.
Comment from Hotel Management
27-Jun-2015 by Jonathan, Hotel Management
Good afternoon! Thank you for making the trek here from South Bend. I'm happy that you enjoyed the Leelanau Suite - we are planning on the final updates of the decor in that room. I apologize for that delay. Glad you enjoyed the cleanliness and updated bathroom. Hope you have a wonderful spring! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Couples
by William from sault ste marie, on

welcomed refuge

Posted 18-Feb-2015 on Hotels
Very pleasant studio suite, comfortable bed,futon couch not so much. Quiet for being full, good breakfast, very accommodating staff in face of blizzard conditions.
Comment from Hotel Management
25-Apr-2015 by Jonathan, Hotel Management
Good evening! Thank you for your stay and your review. I'm happy you had a nice one during the very blustery storm that came through. I hope you made it home safely. Have a wonderful week and thank you so much! For the love of hospitality, Jonathan P. General Manager