Ratings based on 698 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom MI

Pleasantly surprised

Posted 31-Dec-2014
Comfy, nice breakfast, will return Good location Quiet Friendly
Comment from Hotel Management
7-Jan-2015 by Jonathan, Hotel Management
Thank you for your stay and your kind review. I'm glad you had a nice time and we'll be happy to welcome you back in the future. Have a nice January! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2014
Room was cold when the fireplace wasn't on but overall very comfortable stay and convenient location. Bed was very comfortable but would have liked more blankets.
Comment from Hotel Management
24-Dec-2014 by Jonathan P, Hotel Management
Good afternoon! Thank you for your stay and your kind time in reviewing our hotel. I'm glad you found our hotel to be comfortable and convenient. In the future, please let us know that you'd like more blankets - we'll run them right to your room right away. And if you like us know ahead of your arrival, we'll have an extra one waiting for you in your room. Thank you and have a very merry Christmas! For the love of hospitality, Jonathan P.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom down state

Very nice hotel! Well staffed, clean.

Posted 8-Dec-2014
Very accommodating and the room was spacious and smelled clean. Having coffee and a flavored water urn was such a great extra! Not to mention the delish cookies! We hope to stay again!
Comment from Hotel Management
16-Dec-2014 by Jonathan P, Hotel Management
Hi Keith & Jeanine! Thank you for your up north getaway trip. I'm glad you enjoyed your stay so much. I hope you got a chance to try our new flavored coffee, Snickercookie from Leelanau Coffee Roasting Company, in our lobby. It has been a big hit with our guests so far! Have a wonderful week. Thank you for your stay! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, IL

Great view and nice rooms

Posted 4-Dec-2014
We had a king suite with a fireplace and jacuzzi. The fireplace didn't seem to work, but the jacuzzi was great. We had a separate couch and chairs.
Comment from Hotel Management
16-Dec-2014 by Jonathan P, Hotel Management
Good morning! Thank you for your trip up north from Chicago! I'm glad you enjoyed your suite. I'm sorry that the fireplace wasn't working properly. I have addressed that with our maintenance team and they will be sure all fireplaces in the hotel are working properly. I hope you have a great holiday season! For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Barryton, Michigan

Hotel close to the fun.

Posted 2-Dec-2014
This trip was to partake of The Great Macaroni and Cheese Bakeoff, our group enjoyed the WOMP group and had wines and Mac n Cheese pairings, it was a grand day for sure. We had reservations at The Cherry Tree Inn and Suites accommodations were excellent and will most certainly return again.
Comment from Hotel Management
3-Dec-2014 by Jonathan P, Hotel Management
Good December Day! Thank you for your stay and your kind review. I'm glad you enjoyed Mac and Cheese Bake-Off - that's a great event and sells out so quickly! Glad we could offer you great accommodations for your trip. I hope you have a great Christmas and New Years. Please come visit again. For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Best Experience!

Posted 1-Dec-2014
The staff at the Cherry Tree were the nicest I have ever encountered at a hotel. They were very helpful and friendly and genuine. Breakfast was great, something different every day, super clean, comp shuttle, great location.
Comment from Hotel Management
3-Dec-2014 by Jonathan P, Hotel Management
Good day! Thank you for your stay and your time in reviewing your stay. The staff is happy to read your comments - I'm fortunate to have a great team around me to make this hotel the best for our guests. I hope you have a great start to December. Please come visit again soon and let me know if you need anything more. For the love of hospitality, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

My family and I enjoyed it very much!

Posted 30-Nov-2014
We look forward to coming back to stay again. Everything was perfect with no problems.
Comment from Hotel Management
3-Dec-2014 by Jonathan P, Hotel Management
Hello Vicky! Thank you for your review and I'm glad that you and your family had a great time! We'll be happy to welcome you back - Traverse City has so much to offer! For the love of hospitality, Jonathan P. General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Rapid river mi

friendly staff very helpful

Posted 13-Nov-2014
Pros: Helpful staff
Location: nice location close to hospital. need down town
very clean, comfortable, sauna was down for repairs. Great place I would stay there again.
Comment from Hotel Management
23-Nov-2014 by Jonathan P, Hotel Management
Good day! Thank you for your review and your stay. I'm glad you enjoyed our cleanliness and that you would come back. I do apologize for the sauna being out of order. We are working on receiving the parts to get it back up and running again. I apologize for that inconvenience. Have a great day! Best, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Very unique and comfortable hotel

Posted 12-Nov-2014
Wonderful breakfast, shuttle to the airport very prompt and helpful.
Comment from Hotel Management
23-Nov-2014 by Jonathan P, Hotel Management
Good day! Thank you so much for your review and stay. I'm glad you enjoyed our breakfast so much and our complimentary shuttle to the airport. I hope you had safe flights (and few delays). Have a wonderful Thanksgiving! Best, Jonathan P. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sault Ste. Marie, ON

Absolutely lovely hotel!

Posted 1-Nov-2014
Pros: Spacious suites, hot breakfast included. They go the extra mile to make your stay a pleasant one!
Cons: Maybe one more relaxing chair in the corner?
Location: On the waterfront and close to all shopping and restaurants.
Welcoming and accommodating staff. Would definitely recommend!
Comment from Hotel Management
9-Nov-2014 by Jonathan P, Hotel Management
Good afternoon, Penny! Thank you so much for your stay. The Cherry Tree Family will enjoy seeing your kind comment - it will show them how fun and rewarding it is to be simply good for people regardless of who they are. I hope you have have a wonderful November up north. Thank you again! For the love of hospitality, Jonathan P. General Manager