Outdoor pool, sun loungers

Reviews of City Oasis Inn

4 out of 5
City Oasis Inn
143 Wills Street, Townsville, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 461 reviews" "
Rating 8 - Good. 211 out of 461 reviews" "
Rating 6 - Okay. 36 out of 461 reviews" "
Rating 4 - Poor. 15 out of 461 reviews" "
Rating 2 - Terrible. 4 out of 461 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Basil

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, safe, calm and peaceful
Stayed 1 night in Dec 2023
Response from Holly on Jan 18, 2024
Hi Basil, thanks so much for taking the time to leave a review. It was a pleasure hosting you here at City Oasis Inn and we would welcome you back at any time in the future! Kind Regards, City Oasis Staff.

10/10 Excellent

Sarah

Stayed 4 nights in Nov 2023
Response from Holly on Dec 15, 2023
Hi Sarah, thanks so much for leaving a review. It was a pleasure having you stay and we hope to see you again soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the top floor apartment for 2 nights. It was spacious and comfortable.
Stayed 2 nights in Oct 2023
Response from Holly on Nov 21, 2023
Hi John,Thanks so much for taking the time to write such a lovely review. We are so glad that you enjoyed your stay here and it was a pleasure hosting you. We hope to see you again soon at City Oasis Inn.Kind Regards,City Oasis Staff

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, lovely staff, would definitely stay again
Stayed 13 nights in Oct 2023
Response from Holly on Nov 21, 2023
Hi Anthony,Thanks for your lovely response. It was a pleasure hosting you at City Oasis Inn and we'd love to see you visit again soon.Kind Regards,City Oasis Staff

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Katie on Nov 4, 2023
Thank you for choosing to stay with us John. We appreciate you taking the time to post a review.

10/10 Excellent

Charisse

Stayed 3 nights in Sep 2023
Response from Holly on Oct 31, 2023
Hi Charisse,Thanks so much for your feedback. It's been a pleasure hosting you here at City Oasis Inn and we would love to see you back again sometime soon!Kind Regards,City Oasis Staff

10/10 Excellent

Linda

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great pool for kids. Had a great time
Stayed 1 night in Sep 2023
Response from Holly on Oct 5, 2023
Hi Linda,Thanks so much for your lovely review. We would love to be able to host you again in the future.Kind Regards,City Oasis Staff

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking availability onsite is a bonus. Well located with reasonable walking distance to shops and restaurants that provide a good variety of options.
Stayed 1 night in Sep 2023
Response from Holly on Oct 5, 2023
Hi Peter, Thanks so much for your lovely review. We look forward to hosting you again in the future.Kind Regards,City Oasis Staff

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
So friendly
Stayed 1 night in Sep 2023
Response from Holly on Oct 5, 2023
Hi George, Thanks so much for your lovely review. We look forward to hosting you again in the future.Kind Regards,City Oasis Staff

8/10 Good

Rick

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
It was ok, but the price rise, for the last two nights,was a massive increase and the motel,was definitely not worth $470 a night
Stayed 4 nights in Jul 2023

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our vacation. Close to the Townsville CBD and walkable to many places we were attracted to when planning our stay.
Stayed 7 nights in Jul 2023
Response from Katie on Jul 19, 2023
Thank for taking the time to post a review Gerry. I am glad you found our location central and that you enjoyed your time in Townsville.

8/10 Good

Edward, Wantirna South

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location was unique, at our age stairs were a problem - we enjoyed our stay.
Stayed 7 nights in Jul 2023
Response from Katie on Jul 19, 2023
Hi Edward, thanks for the review. It was great to hear you enjoyed your stay. We do have some ground floor rooms, which can be requested upon booking. We hope to see you again next time you visit family in Townsville.

4/10 Poor

Eric

Stayed 1 night in Jun 2023

10/10 Excellent

Kerry, MARYBOROUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was lovely especially considering I arrived 5 minutes before the doors were due to close. Easy walk to get food and/or shop at Woolworths. Clean.
Stayed 1 night in May 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback Kerry. We would love to host you again!

10/10 Excellent

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family room was great! Our kids loved the bunk beds. Super helpful staff. Very clean. The pool is amazing and really is an Oasis in the city. Would 10/10 recommend to families travelling with younger kids.
Stayed 1 night in May 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback, Jen. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stop here for the night. Nice rooms, staff and service.
Stayed 1 night in May 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback, Michael. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!

10/10 Excellent

Brigid

Stayed 1 night in May 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback, Brigid. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil oasis only a 5 minute walk from the city centre.
Stayed 2 nights in Apr 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback, Robert. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!

10/10 Excellent

Kerrod

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Katie on Jun 21, 2023
Thanks for choosing to stay with us Kerrod and for taking the time to post a review. We hope to welcome you to Townsville again

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and quality for the price. Kids had a ball there in the pool and spa. Close to most things also. Highyl recommend
Stayed 1 night in Apr 2023
Response from Holly on Jun 7, 2023
Thanks for your lovely feedback, Kim. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!

2/10 Terrible

Eric

Stayed 1 night in Apr 2023

10/10 Excellent

NAZARENE

Stayed 3 nights in Mar 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady that checked us in was very informative and so lovely, I would highly recommended staying here. Beautiful lush gardens and clean and well appointed rooms. Nothing bad to say about the property!!
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool.
Stayed 1 night in Mar 2023

8/10 Good

Fulvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to cowboys game.
Stayed 1 night in Mar 2023

10/10 Excellent

Brady

Stayed 2 nights in Jan 2023

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was very nice!
Stayed 4 nights in Jan 2023

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
It provides everything I needed and comfortable
Stayed 1 night in Nov 2022
Response from Katie on Nov 16, 2022
Thanks for choosing to stay with us Fiona. We appreciate you posting a review.

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to tTownsville City
Stayed 1 night in Oct 2022
Response from Katie on Nov 16, 2022
Thanks Guy, we are located in Townsville CBD providing our guests with easy access to corporate and government offices as well as Castle Hill Walking Tracks, The Strand Beach front and Townsville's dining precincts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room which was in a great location and really good value for money. We had a late check in but the process for collecting our room key was really good and clear instructions were left for accessing our room (which was much appreciated as we arrived in the dark!) - overall great stay
Stayed 1 night in Oct 2022
Response from Katie on Nov 16, 2022
Thanks for your review, we appreciate you sharing your City Oasis experience with other travelers. We hope to welcome you to Townsville again.

10/10 Excellent

Hunter

Stayed 3 nights in Sep 2022

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely & very accommodating. Thoroughly enjoyed our stay & would stay again
Stayed 1 night in Jul 2022
Response from Katie on Sep 28, 2022
Thanks for your review Amanda. We hope to welcome you back to Townsville.

10/10 Excellent

Sueellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Beautiful and clean
Stayed 1 night in Jun 2022
Response from Katie on Jul 27, 2022
Hi Sueellen, we appreciate your feedback. We hope to accommodate your again when you next visit Townsville.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Katie on Jul 27, 2022
Thanks for staying with us Alice and for your positive review!

8/10 Good

Kelly Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities were great, staff were helpful. The room was big enough for two adults and 3 teenagers and the beds were really comfy. We ran out of toilet paper and tissues, only one roll supplied. I had to run to the chemist for more as no staff around to help. Otherwise a great short stay and would happily stay again. Many thanks
Stayed 2 nights in May 2022

6/10 Okay

elaine

Travelled with family
Liked: Cleanliness
Booked not thinking about balcony, no view.convenient location for town centre. Very nice breakfast in cafe.
Stayed 3 nights in May 2022
Response from Katie on Jun 8, 2022
Hi Elaine, Thanks for choosing to stay with us. We offer a central city CBD location, which is a convinient base for business or holiday travellers. I am glad you enjoyed breakfast in our cafe also. We appreciate you taking the time to post a review

6/10 Okay

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly welcoming staff, neat and tidy facilities. The pool is absolutely beautiful, photos do not do it justice. Very nice hotel
Stayed 2 nights in Apr 2022
Response from Katie on Apr 12, 2022
Thanks for staying with us Karyn. I am glad you enjoyed your time with us in Townsville.

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Michael

Stayed 1 night in Feb 2022
Response from Katie on Feb 28, 2022
Thank you for your review Michael.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely pool gardens and the extremely helpful staff
Stayed 1 night in Dec 2021
Response from Katie on Feb 28, 2022
Thanks for staying with us Ken. Our pool and gardens provide our guests a real city oasis to relax in. Hope to welcome you back to City Oasis Inn next time you visit Townsville.

6/10 Okay

ROBYN

Liked: Cleanliness
Stayed 1 night in Dec 2021

10/10 Excellent

Jade

Stayed 1 night in Oct 2021

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with good cooking facilities, especially the non-stick pans. It was good to see the older part of town and access to the accommodation was fine. The staff went out of their way to welcome us and make us comfortable.
Stayed 1 night in Oct 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2021
Response from Katie on Oct 5, 2021
Thank you for taking the time to post a review Dennis. We are glad you enjoyed your stay with us.

10/10 Excellent

Sharr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Lovely pool and hot spa. Close to great restaurants. Would definitely stay again.
Stayed 1 night in Sep 2021
Response from Katie on Oct 5, 2021
Thanks Sharr! Glad you found our location convenient and enjoyed the pool with heated spa. We hope to see you again next time you visit Townsville.

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beuatiful gardens
Stayed 4 nights in Aug 2021
Response from Katie on Oct 5, 2021
Thanks for your review John. We take great pride in maintaining our gardens. I am glad you appreciated them.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was everything I dreamed it would be.
Stayed 1 night in Jul 2021