Superior Room (2 personnes)

Reviews of Hôtel Riquet

3 out of 5
Hôtel Riquet
92 Rue Riquet, Toulouse, Haute-Garonne

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 247 reviews" "
Rating 8 - Good. 105 out of 247 reviews" "
Rating 6 - Okay. 39 out of 247 reviews" "
Rating 4 - Poor. 18 out of 247 reviews" "
Rating 2 - Terrible. 12 out of 247 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was not expensive. Yes property is older, not luxurious but bed was very confortable, right by the train station and very reasonable. Definitely recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly, accommodating staff, very bike friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High ceilings. Big bed. Large windows that open to small balcony. Everything is a bit old and crumbling, but good for a 1 night stay near the train station.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lavish bathroom
Very lavish bathroom, large room that is slightly worn out
Stayed 1 night in Aug 2019

8/10 Good

Annie, Orcas, WA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for my needs, but if I was just coming to see the city center as a tourist than a different location might be better.
Stayed 1 night in Jul 2019

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 night stay
The rooms we had did not match the picture of the room in the advert. Unfortunately our room had peeling wallpaper and our friends room had a damp smell so we didn't stay long in the room. The reception staff were extremely helpful in recommending a local restaurant which was great and then we found a very local bar with local musicians which made our night, which we would not have found in another area of the city. We sat in the outside spa area and relaxed while waiting for our transfer which was also nice.
Stayed 2 nights in Oct 2018
Response from Direction on Nov 15, 2018
Thank you for your review. I will congratulate the staff. We understand your desappointment when discovering the room you've booked was not the one shown on Expedia website.We'll do our best in the futur for our picture to match the add. Be aware that the travel agency on line are choosing the picture they want. On our website you have the exact picture of the room you book

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Julie

Ideal for anyone needing to use the train station
Very clean. Immaculate, comfortable, cotton sheets and duvet covers and lovely white fluffy towels. Very convenient for the train station.
Stayed 1 night in Sep 2018
Response from René on Sep 18, 2018
Thank you for writing a review about your stay at Riquet. Located in the city center of Toulouse, close to the train station and the congress center, the hotel offers 56 air-conditioned rooms, a sauna, a spa and a fitness room.

6/10 Okay

Chihiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from rené on Sep 20, 2018
Merci pour avoir pris de votre temps pour écrire un avis sur votre séjour en centre ville de Toulouse. Je féliciterai le personnel de l'hôtel Riquet de votre part. L'hôtel Riquet a entamé une nouvelle série de travaux au mois de juin pour une durée de 3 mois. Changement de la climatisation, modification de la salle de petit déjeuner...

4/10 Poor

Shayne, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was affordable and conveniently located to the city and to the railway/bus station but I still think a little overpriced for the sized of their rooms. My standard room barely had enough room to walk around the bed on two sides and once my bag was in the room there was little room on the third side too! The bathroom was equally ‘tight’ but adequate. However there was an extensive area of mild in the bathroom roof which is simply unacceptable. The reception staff (female owner) was very helpful at check in but I was let down with the standard of accommodation.
Stayed 1 night in Jun 2018
Response from r.piganiol on Jun 25, 2018
Thank you for taking the time to write a review about your stay in downtown Toulouse. I will congratulate the staff of Hotel Riquet on your behalf. The Riquet hotel will begin a new series of works in May for a period of 3 months. Change of air conditioning, modification of the breakfast room ...

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Hotel close to everything !
Lovely traditional property close to Railway Station and Air Transfer Bus Station and on border of canal. Staff all very helpful and responsive and the area has many bars; restaurants and is easy walk to all the key sites of interest. Also handy for bike rentals if doing a canal ride. A classic place to stay with historical connections
Stayed 2 nights in Jun 2018
Response from René on Jun 7, 2018
Thank you for writing a review about your stay at Riquet. Located in the city center of Toulouse, close to the train station and the congress center, the hotel offers 56 rooms, a sauna, a spa and a fitness room. The air conditionner system will be change this summer.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from René on Jun 7, 2018
Thank you for writing a review about your stay at Riquet. Located in the city center of Toulouse, close to the train station and the congress center, the hotel offers 56 rooms, a sauna, a spa and a fitness room. The air conditionner system will be change this summer.

6/10 Okay

Elena, Toronto, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very uncomfortable beds. The lights in washroom turns off if you don't move for 1 minute. VERY inconvenient.
Stayed 1 night in May 2018
Response from René on Jun 7, 2018
Thank you for writing a review about your stay at Riquet. Located in the city center of Toulouse, close to the train station and the congress center, the hotel offers 56 rooms, a sauna, a spa and a fitness room. Our beds (top EPEDA) are very firm. I regret that you did not appreciate. In some toilets we have installed a timer of 4mn, I will check that it works normally.

10/10 Excellent

Anne, Oliver, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in downtown Toulouse
Very reasonable hotel within walking distance of the main square, the Capitol. Our room was very reasonable and it was a treat to find somewhere that had some English TV stations after having none for two weeks. We had no experiences that were dampened our stay. We passed on breakfast so can't comment on that. It was nice to have parking even though it had to be paid for but that was usual.
Stayed 3 nights in Feb 2018
Response from Diane - Hôtel Riquet on Feb 28, 2018
Good evening Miss, I am happy to see your stay at Hotel Riquet went well for you. Indeed we offer TV stations in foreign language such as English and Spanish in case our client would not be French. The whole team of Hotel Riquet looks forward to welcome you next time you will be in Toulouse. Kind Regards,

8/10 Good

Amit

Liked: Cleanliness, room comfort
Overall the ambience of the room was good. But need the hotel needs to take care of the showers, the knobs were off
Stayed 1 night in Dec 2017
Response from Diane on Jan 31, 2018
Good evening, and thank you for taking the time to write a review about your stay at Hotel Riquet in the city centre of Toulouse. I am glad to hear your stay went well, and concerning the showers, thanks to your comment, we will pay close attention to those problems.

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Mata, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Very close to city center and train station. It's an old hotel and you can smell a bit of dumb but the room was huge, the bed one of the most comfortables I have ever use. I'm so satisfied that I really don't care if there are minor negatives. Such a value for the paid price.
Stayed 1 night in Aug 2017

2/10 Terrible

georges

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
misleading
Riquet is definitively not a 3 stars hotel…. Not even 2!!! Much less than that 1) The hotel’s ad stated clearly that the hotel is air-conditioned …. Guess what : it was not!!! at least my room was not…. When I asked for an air-conditioned room they told me you have to pay more…. Misleading information… 2) The light of the ceiling was not working …. They told me they will fix it and it was not done… 3) I had a fan and if you want to plug the fan you need to use the only plug available which is the one used for the table`s light…. Leaving the room in the dark if you want to use your computer…. 4) A positive point : the bathroom was clean….. This is definitively a 3 stars hotel….. I hope hotels.com will check all that and ask a few questions…
Stayed 1 night in Jul 2017

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and comfortable, close to main railway station which has good Shuttle bus to/from Airport and also convenient for excursions to other regional towns. This lovely hotel is within easy reach of all you would wish to see in Toulouse and I would certainly stay there again.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre
Great location. Room was small. Staff was very pleasant and useful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, Lovely traditional French hotel.
We can't say enough about the helpfulness of the staff. They went out of their way to help us. The room was lovely and very comfortable.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

ANDREW, Glasgow

Liked: Cleanliness
Reasonable
A reasonable hotel that functioned efficiently without any outstanding features. Only spent one evening so a fairly cursory view and review

8/10 Good

Michael, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel. Nice spa pool. Unfortunately our air conditioning unit broke during our stay and didn't get fixed. Good breakfast. Staff very friendly. Hotel well located for getting around Toulouse. Would stay there again.

8/10 Good

Marie , Alicante, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room, near station
Huge room, with walk-in wardrobe, separate loo, bathroom with double basins, oval bathtub and walk-in shower. Only thing not to like was the noisy air conditioning. Outside extra large hot-tub available, and a patio with plenty of chairs and tables. Breakfast seemed expensive at 13 Euros.

10/10 Excellent

Kj, Christchurch, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, friendly and affordable
Relly enjoyed our one night here and would have been happy to stay longer. Neighbourhood is quiet and a short walk to the bustle of Toulouse centre. King bed most comfortable, toilet separate from bathroom a great idea and huge shower was a toucjh of luxury. Patio area with large spa comtaining small swimming area was a great way to spend an hour.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cramped, out-dated and noisy
The general entrance to the hotel seemed reasonable for a 3 star hotel, but the kitchen/service area door was always open, meaning you could see into the kitchen area, which didn't look very professional. Our room was tiny, with barely enough clearance for a slim person to squeeze past the end of the double bed to get to the other side where the window was. This was evidently a problem for many previous guests, as there were grubby marks across the wall where people had repeatedly tried to manoeuvre around the room. The décor was dated and shabby. The ensuite wasn't really fit for purpose; it was crammed into the room, with a folding door that frequently got caught on clothing when walking past. The shower unit didn't have any kind of shelving for putting shampoo etc, which meant you needed to bend down to the floor for things - this was tough in such a small space, but dangerous too, as I banged my forehead on the taps in the process. The biggest issue was the noise from the air conditioning unit which was under the window, right next to the bed; it was so loud it was like having a jet engine running next to you while you tried to sleep (it was possible to turn off, but in doing so you could then hear thumping and banging in the room above, plus it got too warm). After perhaps two hours sleep, I decided to cut the stay from 4 nights to 1 and promptly checked out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly hotel near the train station
Stayed here for one night to meet up with friends before catching a train to start our Canal du Midi vacation. Pleasant multilingual staff. We had a nice ground floor room in the older house (across an inner courtyard). Bathroom was a little tight, no tub, but otherwise the room was fine. Small pool with jacuzzi jets & "infinite-pool" current for swimming was nice. Good breakfast. Hotel is about 3 blocks from the train station and about a 15 minute walk to the Place du Capitole.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location. Quiet rooms
We enjoyed the quiet neighbourhood & the convenience of the location. The reception was extremely helpful to recommend sights to visit in town.

10/10 Excellent

Leslie, North Saanich, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will repeat stay
Friendly staff, very helpful. Spoke English (when I asked them to, as my French is marginal). Clean, bright and lovely room! Didn't get a chance to use the pool.

8/10 Good

Mark, North Wales

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Quiet Hotel
Really helpful staff and a clean hotel. The room i had was quite small and hot as it was on the 4th floor. However, rooms that others in the party had were quite good as in they were roomy and cooler. Notably one of the larger rooms was given to my son who was in the room on his own but my wife and i were put into the smallest room. We were only in the room one night it was no big problem and it was more than made up by the fantastic service from the staff on reception. The hotel is not far off the main streets but is quiet because of that. I would stay there again however I would ask for a larger room next time.

6/10 Okay

Marie josee

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Overnight stay in Hotel Riquet
You get what you pay for. The room was not 100% clean but it was manageable. The wifi device restriction sucks for lack of a better word (1 device per room...this should be stated in the hotel's website or at least on Hotels.com info page). I most likely wouldn't stay there again if I were to go back.

6/10 Okay

Ted, Boston

Liked: Cleanliness, staff & service, room comfort
Quick stay en route
Basic rooms but comfortable. Our bathroom was spacious but had a curtain in lieu of a door and the WC was open to the bathroom, so all pretty "informal." If you can deal with that, it is perfectly fine. Easy walk to lots of restaurants. Friendly and helpful staff. There a small outdoor spa for kids to splash around in the pleasant courtyard.

10/10 Excellent

Cathy, Atlanta, Ga. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Outstanding customer service by Tommy and everyone at the Reception desk! Spacious rooms and huge bathrooms with 2 sinks and mirrors. Stayed in France for 3 weeks and Hotel Riquet was the nicest by far!

10/10 Excellent

Cathy, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and great location
Booked 4 rooms for my daughter's wedding and my expectations were exceeded! Everyone was so helpful with recommendations for restaurants, hair dressers, makeup artists...anything we needed. They even Personally TOOK my daughter's wedding dress to be pressed and arranged for it to be delivered BACK to the hotel! Tommy delivered the BEST customer service I have ever received in a hotel and I am a very frequent traveller! We had the "luxury" rooms and they were huge, unusual in older European hotels. The bathrooms were spotlessly clean with 2 sinks/mirrors and a separate shower and tub. They even supplied bathrobes! The hotel was very convenient to the train and Metro stations and provided an excellent breakfast every morning. Hotel Riquet and Tommy get 5 stars from all of us!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Most helpful reception staff
Reception staff were very helpful. Loaned us a power adaptor. Provided useful information about the town, including a town map. Stowed our luggage during the day until we left the town.

8/10 Good

Les, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel - we upgraded the room on the day and was well worth the extra payment

8/10 Good

rafi

Liked: Cleanliness, room comfort

8/10 Good

Jonathan, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed
We had an Executive suite, which was large, comfortable, and beautifully laid out and decorated. We looked in a standard room and it was also clean, comfortable and tasteful, but a fair bit smaller. It's a 10 minute walk to the old centre, but convenient for the station. The small, heated outdoor pool is delightful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful, hotel was affordable and in a great location. Room was comfortable- only downside was the weird shower you had to step up into. Otherwise this would have been five stars.

10/10 Excellent

Richard, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Friendly staff. Will go back
Stayed in standard room for one night and executive room for two. Standard fine but executive worth the extra tariff. Very comfortable, very clean and fantastically friendly staff. Only a 10 minute stroll to the city centre and with plenty of good bars and restaurants nearby. Canal Du Midi right behind hotel too. A real gem

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

amarian, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, close to city centre

8/10 Good

David, Queensland, Australia

Liked: Cleanliness, staff & service, room comfort
Great hotel in Toulouse.
The hotel looks shabby from the outside but our room was superb. It was huge and obviously had been recently renovated. The bathroom was wonderful and the bed was extremely comfortable. The staff were great too. No worries about speaking English either. The young man who served us at breakfast and at check-out time told us that the hotel will be closing soon for further renovations so it will be even better. Highly recommended for most people. (Families with young children might consider the area a little on the "seedy" side as there are a couple of adult shops and a strip club nearby. This didn't bother my wife and I, however.)

8/10 Good

laotu, plano,tx

Liked: Cleanliness, property conditions & facilities, room comfort
convenient location
It was a good value for me because I got a promo deal; otherwise I think the regular rate is overpriced.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Newcastle UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Riquet very nice
I stayed here 1 night on a business trip. Hotel staff very friendly, rooms comfortable and clean. Good location just a short walk from the main square. I would certainly stay here again.

8/10 Good

David, Woodbridge, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Very nice hotel. Location pretty good but not great. Enjoyed our stay.

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion estaba muy bonita, limpia y amplia, el personal de recepcion muy atenta y amable
Stayed 1 night in Mar 2024