Meeting facility
Check availability

Reviews of One King West Hotel & Residence

4 out of 5
One King West Hotel & Residence
1 King Street West, Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5181 out of 7710 reviews" "
Rating 8 - Good. 1585 out of 7710 reviews" "
Rating 6 - Okay. 506 out of 7710 reviews" "
Rating 4 - Poor. 235 out of 7710 reviews" "
Rating 2 - Terrible. 203 out of 7710 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

dawn, lisle

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was nice, would have liked valet parking. The beds were in bad shape and small and squished up next to a wall.
Stayed 2 nights in Apr 2024

8/10 Good

John

Travelled with family
The location was good for our needs and use of the washer/dryer was helpful during our extended trip.
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear John:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and comfortable room were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Friendly service.
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Christopher:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. Its position is fantastic and the staff were so lovely. It was a pleasure to spend 5 days here. Definitely recommend
Stayed 5 nights in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Anne:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a fabulous stay. Beautiful hotel with friendly staff.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Mandy :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our beautiful hotel to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always love staying at ONE king . Close to everything and if you are feeling adventurous the PATH is connected under the hotel and you can get everywhere without going above ground ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Michael :Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice lobby and room. Reasonable price and extremely friendly staff
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Daniel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our comfortable rooms, to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always stay at One King West while visiting Toronto due to the great staff and handy location.
Stayed 9 nights in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Lynne:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our convenient location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Studio suite was clean and the location was good.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Robert:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites and central location were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Neil

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, good location, alot fewer cooking dishes/utensils than I expected, all that was available was one pot and one spoon with a hot plate, microwave, fridge and dishwasher. no pans spatulas cutting boards etc or any other kitchen items for food prep.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Neil:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us, especially our central location. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the kitchen items. Please note that additional dishes and utensils are available upon request.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, staff was so friendly and very helpful.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Grace:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

neil

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First room had an extra bed in it and was across from elevators-we had to switch rooms
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 22, 2024
Dear Neil:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us overall. I also appreciate your comments concerning your first room, and apologize for the inconvenience you may have experienced. I am glad to hear that our team assisted you with switching rooms.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Stacy, North Stonington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to public transportation or for walking to local attractions. Friendly, helpful staff. Spacious room.
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 19, 2024
Dear Stacy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our convenient location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Edward, Bedford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best bang for your buck in downtown Toronto!
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 19, 2024
Dear Edward :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service great rooms
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 19, 2024
Dear Johnny:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent service to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Ingo

Business traveller
Liked: Cleanliness, amenities
Great location and ok price. The rooms seemed good quality but some of the interior is damaged (elevator, wall paneling, desk light) / dated (eg bathrooms). My room was a bit smelly du to someone cooking their dinner in a neighboring unit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele L, Edmond Ok

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 18, 2024
Dear Michele L:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Mustafa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 19, 2024
Dear Mustafa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 17, 2024
Dear Allison:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4/10 Poor

Rebecca Elizabeth

Business traveller
Disliked: Property conditions & facilities
Poor WiFi, poor gym, poor amenities
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 17, 2024
Dear Rebecca Elizabeth:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our team and we will use this feedback to help us improve on our product and service standards, wherever possible. Please reach out to us if you would like to discuss your experience further.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Overall customer experience was great. will be recommending this to anyone I know who's looking to stay within the downtown area
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Benjamin:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Alp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check-in experience with Ethan who exemplifies hospitality and customer service. Great hotel, great room, great amenities.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Alp :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let Ethan know how much of an impact he made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was so cool! Used to be a bank. Vault was still in the lower level. Fancy lobby was on the second floor as event space. Our suite was great!
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Peter :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the rich history of the building to your suite. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Seema Anasuya

Liked: Cleanliness, property conditions & facilities
Had an amazing stay here. The service was amazing and they met all my needs. The staff were extremely friendly and it made my stay 10x more better. Also, there’s such a homey vibe to this hotel like their hotel rooms make you feel like you never left home so I enjoyed that aspect of my stay as well.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Seema Anasuya:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home, and that you enjoyed your comfortable room. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
helpful and friendly staff
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear L:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amazing rooms
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Andrew:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

MICHAEL, AYR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was fantastic. One King West is definitely my go to hotel when in the downtown core.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your go-to hotel during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, especially our exceptional service. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Another fantastic stay! The staff know how to take care of there guests. Look forward to my next stay
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Beth:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Melina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Melina:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Reard

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Reard :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff and room was wonderful
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear John:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites and excellent team were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Brodie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here and have already said to family and friends that this is the place to stay in Toronto - perfect location, staff are amazing. Staying here made our trip here really great!
Stayed 7 nights in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Brodie :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Red

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Red:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel if you are staying in Toronto for 1-2 weeks. In room washer/dryer and ability prepare some small meals if desired. Great room service food quality and service.
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Curtis:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites and quality service were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Alisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I stayed here for my birthday and our stay was perfect! The staff were very friendly and helpful. We loved the hot tub! Will definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Alisha :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am so delighted that you chose to celebrate such a special occasion with us and am glad to hear that our hotel and staff were instrumental in making your experience a memorable one. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Happy Birthday!Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Karanjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was nice. The rooms were a little smaller than expected, particularly the bathrooms. Service was good and the location is great.
Stayed 3 nights in Mar 2024
Response from Saurabh Mehta on Apr 15, 2024
Dear Karanjit:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us, from our excellent service to our central location. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the bathroom size, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Greatest
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Salvatore :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Marirene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very excellent costumer service
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Marirene :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Lynne:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was well appointed and the front desk team was very friendly and welcoming. My room looked just like the pictures online and the view was pretty. It was like I had a fancy studio apartment but with a good size amount of room for living space and for sleeping. The only minor issue was that one of the tvs wasn’t working properly but they were on it immediately once I notified them and fixed it while I was out attending the conference I was in town for. The coffee shop at the hotel was cute and the staff was very nice in there too. The scones were tasty and my go to while I was there. I didn’t get to eat dinner there but the bar area was populated every night I came back after the conference so i was sad to not get to hang there like I would have liked! I would highly recommend this hotel especially if you are in town for a conference as it is a short Uber ride or decent walk to the Westin or short car ride to the convention center. If I am ever in Toronto again I would definitely stay here again.

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 4 nights in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Christopher :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, property conditions & facilities
Great downtown location with easy access to financial district
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Raymond :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Asia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay. You do NOT need a vehicle whatsoever with this hotel. Everything is walkable or accessible via train or street cart. Staff was amazing. Food was great. Rooms were very spacious with a kitchen. No complaints at all.
Stayed 3 nights in Apr 2024
Response from Saurabh Mehta on Apr 16, 2024
Dear Asia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our convenient location, to our amazing team, to our delicious dining options. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff. The only issue I would bring up is the limited valet parking. In fact, on arrival, I was the one conducting traffic in order to valet our vehicle as the line backed up and the valet attendant at the time introduced themself before completely abandoning their post. It was an uncomfortable first impression of the property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca Elizabeth

Travelled with group
Property was clean, staff was attentive and friendly
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Rebecca Elizabeth :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Checked in super late and the man who helped me at the desk was very kind. The rates for this place are extremely good/appropriate if booking last minute. For my stay, I was very impressed. Very nice building.
Stayed 1 night in Apr 2024
Response from Saurabh Mehta on Apr 12, 2024
Dear Jeff:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let the front desk team know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Evelena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Super quiet hotel. Very welcoming for families.
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 9, 2024
Dear Evelena:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Apr 11, 2024
Dear Kristin:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Marlon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Saurabh Mehta on Apr 9, 2024
Dear Marlon:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue. Parking not available at hotel for SUVs. Had to park at another parking garage, back and forth with luggage was not ideal for seniors.
Stayed 2 nights in Apr 2024