Isabella Hotel and Suites

2.0 star property
Hotel with free breakfast, near Royal Ontario Museum

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May 2024

Isabella Hotel and Suites

Photo gallery for Isabella Hotel and Suites

Outdoor dining
Property entrance
Deluxe Room, 1 Queen Bed
Free daily continental breakfast
Lobby

Overview of Isabella Hotel and Suites

6.6

Popular amenities

  • Breakfast included
  • Free WiFi
  • Parking available
  • Bar
  • Air conditioning

Explore the area

556 Sherbourne St, Toronto, ON, M4X1L3
  • Popular LocationGabby's1 min walk
  • Popular LocationDowntown Yonge11 min walk
  • Popular LocationBloor-Yonge Station12 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)37 min drive
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Room options

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 112 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Suite with Sofabed 

cleanliness

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Separate bathtub and shower
Jetted bathtub
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Toronto

Isabella Hotel and Suites is located in Downtown Toronto, a neighborhood in Toronto, and is near a metro station. CF Toronto Eaton Centre and Yorkdale Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of Canada. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena.

What's nearby

  • Royal Ontario Museum - 3 min drive
  • University of Toronto - St. George Campus - 3 min drive
  • CF Toronto Eaton Centre - 3 min drive
  • Rogers Centre - 7 min drive
  • CN Tower - 7 min drive

Getting around

  • Sherbourne Station - 3 min walk
  • Exhibition Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 38 min drive

Restaurants

  • Starbucks - 7 min walk
  • Tim Hortons - 3 min walk
  • Tim Hortons - 9 min walk
  • McDonald's - 5 min walk
  • Mr Jerk - 6 min walk

About this property

Isabella Hotel and Suites

Hotel near Rogers Centre
Consider a stay at Isabella Hotel and Suites and take advantage of free continental breakfast, laundry facilities, and a fireplace in the lobby. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and a TV in the lobby
  • Free newspapers, a front-desk safe, and an elevator
  • Smoke-free premises, coffee/tea in the lobby, and a 24-hour front desk
Room features
All guestrooms at Isabella Hotel and Suites have comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 30 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 30.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Isabella Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Isabella Hotel and Suites?

Self parking is available for CAD 30.00 per night. Limited spots are available.

What time is check-in at Isabella Hotel and Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Isabella Hotel and Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Isabella Hotel and Suites located?

Located in Downtown Toronto, this hotel is within 2 mi (3 km) of Downtown Yonge, Royal Ontario Museum, and University of Toronto - St. George Campus. Rogers Centre and CN Tower are also within 3 mi (5 km). Sherbourne Station is only a 3-minute walk and Carlton St at Sherbourne St Stop is 10 minutes.

Isabella Hotel and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 122 out of 997 reviews" "
Rating 8 - Good. 341 out of 997 reviews" "
Rating 6 - Okay. 296 out of 997 reviews" "
Rating 4 - Poor. 142 out of 997 reviews" "
Rating 2 - Terrible. 96 out of 997 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
Stayed 3 nights in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
Stayed 1 night in Nov 2020

4/10 Poor

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Aj, Vancouver

Business traveller
Liked: Cleanliness, amenities
Nice and clean place . Little small room But overall good.
Stayed 1 night in Sep 2020

2/10 Terrible

Alfonso de Jesus

Disliked: Staff & service, property conditions & facilities, room comfort
terrible service, terrible attention.
I had problems with the service, since the tv did not have cable service as indicated here, the tv remote control did not work, only in a tv channel, completely bored, we spoke to reception and they went to check and they said that we were right what something was wrong that they were going to change rooms but they did not, and after all I am still waiting for the refund of the $ 100 CAD that they request as a guarantee, I honestly do not recommend this place, invest $ 10 or $ 20 more but go to a place that really be comfortable and treat them well.
Stayed 1 night in Sep 2020

4/10 Poor

Pablo, Montreal

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Service is friendly, place is clean, Bed is comfortable but cor The same Price Of Holiday inn...!?
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good: Great rainfall shower. Unsatisfactory: Dresser missing drawer. Small cramped room. But biggest negative was staff locking doors with bicycle chains after midnight which I wouldn’t doubt break health and safety codes because staff intervention is required in case of emergency.
Stayed 1 night in May 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.0
Address
556 Sherbourne St, Toronto, ON