Ratings based on 802 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Yaz from St Marys, Ontario

Right Downtown

Posted 18-Apr-2014
Pros: Central top all to do downtown in Toronto.
Cons: Larger drawers for cloths when staying longer than one night.
Location: Restaurant row, movies, theater and sports venues are all withing walking or short taxi ride away.
Staff is courteous, helpful and friendly. Hotel is central to all to do in the downtown core from Biz to Sports and Entertainment.
5 out of 5
Recommended
for Everyone
by Pat from Southampton. ON

Great hotel close to activities downtown!

Posted 16-Apr-2014
Pros: Close proximity to amenities downtown.
Cons: Everything was great.
Location: Went to the Jays game and out for dinner at one of the many close eateries.
Had some problems with the internet which were immediately corrected by staff. Great place to stay!
Comment from
16-Jan-2014
It was a pleasure to have you staying with us at the Hyatt Regency Toronto. We are grateful to hear that you highly recommend our property to your friends and family for its great location and great customer service. Thank you for sharing your appreciation with us and your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near future. Johny E.-A Guest Relations Associate
5 out of 5
Recommended
for Everyone
by Ashleigh

Modern hotel close to great shopping.

Posted 14-Apr-2014
We had a great stay and the rooms were very clean. The breakfast buffet was lovely.
Comment from
15-Jan-2014
Thank you very much for the kind review. I'm delighted to hear that you enjoyed the hotel and our beautiful accommodations. I'm happy you enjoyed the great location our hotel offers. I will certainly forward your feed back to the hotel management team. We would love to see you back and hope to see you soon. Thanks for choosing Hyatt. Becky S
5 out of 5
Recommended
for Everyone
by wayne from v

Great hotel

Posted 12-Apr-2014
Great hotel in a very ideal location. Clean, friendly
Comment from
12-Jan-2014
It was a pleasure to hear that you had a great stay at the Hyatt Regency Toronto, CA. We are grateful to hear that you highly recommend our property to your friends and family for its great location, cleanness, great service and friendly staff. Thank you for sharing your appreciation with us and your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near future. Johny E.-A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by Elmer from Edmonton, AB.

OK

Posted 7-Apr-2014
Pros: Nothing really outstanding
Cons: LUGGAGE RAMP RATHER THEN CARRY SUITECASES UP THE STAIRS.
Location: It was ok, ones own preferrence
Stay competed with many on the hotel markets today.
3 out of 5
by Lucia from chicago

Nice location but very small room

Posted 2-Apr-2014
Very disappointed with Hyatt Regency Toronto. There is not even a small refrigerator and no chair to sit except for a small one for the desk. If you sit in the chair, you can't even get to one side of the bed. There is no shower cap and no slippers. The lighting is not enough so the coffee maker is placed in the dark and only one paper coffee cup is provided. The pool is closed for the winter. This seems to be a no frill hotel and way overpriced for what you get. Not what you would expect of Hyatt Regency.
4 out of 5
Recommended
for Couples
by Yaz

Bets hotel close all entertainment

Posted 27-Mar-2014
Pros: Location and polite staff.
Cons: Heating units and a few more outlets in the room.
Location: Close to all the many different types of entertainment the city has to offer as well as plethora of restaurant otions.
Walk out of hotel right into vibrant area of downtown. Everything is a stones throw away to make your stay enjoyable.
2 out of 5
by Andrew from Muskoka

Very poor room and service for the price.

Posted 24-Mar-2014
Really was not impressed at all. There was barely room to walk around the two double beds. There owe one towel, one face cloth and no soap or shampoo in the room. (I told themrestaue there would be 4 in the room). It was not nearly as nice as it looked in the picture. The only positive thing I can say about it is there was many good restaurants nearby. Which was good because the hotel restaurant had the worst service I have ever experienced. On top of that I stayed there 2 days and they didn't come to clean the room until after 3pm. DO NOT STAY HERE.
5 out of 5
Recommended
for Everyone
by Trista from timmins , on

Central location with a ton of entertainment

Posted 24-Mar-2014
Excellent location for dining , entertainment and night life .
Comment from
10-Jan-2014
Thank you for taking the time to provide your feedback. I am glad you loved the location of the hotel as it was accessible to numerous dining and entertainment outlets. I hope we can welcome you back soon. Thank you. Belinda M, Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close close to amenities

Posted 24-Mar-2014
Overall a nice stay. Close to many restaurants and attractions.