Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Hotel needs an uplift

Posted 15-Apr-2015
Hotel is outdated. No outlets for modern Mobil devices. TV is new but is hooked up to another system kills a channel checker. Good location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom windsor, on

Nice hotel, excellent location!

Posted 6-Apr-2015
Pros: Location
Cons: Parking was expensive..$32 a day, and the car didn't even move. It's toronto though, so I guess it's understandable. But still..
Hotel was nice, staff was great, but the best part about it is it's location. Awesome! You can walk everywhere. Restaurants and bars are literally steps away, and there are lots of them. We walked to the hockey hall of fame, Ripley's aquarium, CN tower. Gretzky's restaurant is a block away. Nice restaurants and pubs are plentiful.
Comment from Hotel Management
16-Apr-2015 by Hyatt Guest Relations, Hotel Management
Thank you for taking the time to express your positive feedback regarding your recent stay at the Hyatt Regency Toronto. Despite the pricy parking, we are very pleased to hear that you had a great stay and you will use the hotel again on future trip for its great customer service and very friendly staff and for its location close to everything including the hockey hall of fame, Ripley's aquarium, CN tower and Gretzky's restaurant. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near future. Johny E.-A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice hotel close to the Rogers Centre.

Posted 4-Apr-2015
Pros: Close to the Rogers Centre.
Cons: Temperature control for the room.
Location: Rogers Centre and Ripley's Aquarium.
It was a nice stay. Clean rooms. Friendly and helpful staff. Good experience. Only suggestion was that the rooms were a little warm and we couldn't get it cooler. Noticed cracks on the ceiling and surface bubbling on the counter top.
1 out of 5
by A verified travellerfrom WA , USA

My stay at Hyatt Regency Toronto downtown

Posted 30-Mar-2015
Pros: Nothing
The parking was too dirty , dusty, the way to the lift was dirty too. No one helped me to take my heavy bags to my car The wifi was really horrible It was too expensive 190 $ for a very bad hotel There was very bad noise from the toilet It was really old , nothing special or new TV was horrible nothing worth it I never recommend it
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Victoria Harbour, Ontario

nice hotel close to all the amenities

Posted 29-Mar-2015
Pros: The hotel was clean and roomy and had a full size screen TV
Cons: It would of been nice if the swimming pool was open. Should be all year round.
Location: The location is great and there are lots of things that you can do. It was cold so we kind of stayed at our hotel and comic con
We stayed overnight and we had a great time using the full size gym. We also went and used the lobby and was able to enjoy the atmosphere of the people coming and going. We come from a place where there is not much excitement and the kids really enjoyed themselves.
Comment from Hotel Management
2-Apr-2015 by GuestRelationsAssociate, Hotel Management
Thank you for staying with us during your visit to Toronto! I am glad you enjoyed the spacious room, TV and gym! Thank you for sharing your thoughts on the pool and will be sure to share them with my team. I hope you get to stay with us again. Warm Regards, Belinda M - Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
Room had a nice view of the CN tower. Great location, in walking distance of Rogers Centre, CN tower and ACC.
Comment from Hotel Management
2-Apr-2015 by GuestRelationsAssociate, Hotel Management
Thank you for staying with us and for taking the time to provide feedback regarding your stay. I am so glad you enjoyed your room, amazing views and our convenient location. I do hope you get to stay with us again soon. Warm Regards, Belinda M - Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveller

Very close to everything!

Posted 25-Mar-2015
I found the hotel nice. It was where my training was being held so it was convenience mainly but I would recommend it to others.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice close to many restaurants

Posted 25-Mar-2015
Nice. Close to many restaurants and walking distance to most of the main attractions in Toronto The staff at the front desk very helpful and kind
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location for Rogers Centre, Ripley's etc

Posted 24-Mar-2015
Pros: It is very clean, modern and in a perfect location.
Hotel was exactly what we needed. However, we had requested a roll away bed in our room and confirmed that upon checkin. When it had not arrived we called the front desk and were told that we were not allowed to have one in the style of room we were staying in. Although I understand why, this could have been discussed at check in and never have been a problem. Nothing else was done to rectify our situation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, good price, facilities tired.

Posted 22-Mar-2015
Cons: Some of the cupboard/closet doors are looking very worn, a little warped, carpet in some places needs to be replaced.
Location: Excellent - we could walk to dinner, a Mirvish show and shopping.
Good overall. Great location - could walk many places. Staff friendly and helpful. Reasonable price. Some of the facilities need some attention - like replace some carpets, etc.