Ratings based on 928 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveller from Calgary
Advertised room not availablePosted 19-Oct-2014
Stayed here many times over the years, definitely starting to show wear and tear in the room. Had an issue this time with not having a king sized bed available, even though that is what I had booked. Clerk and manager had the same story about rooms sold to expedia not being a priority as far as fulfilling the type of room booked. I'm an elite plus Expedia member, travel a substantial amount, and this was the first time I've had an issue like this, and had no reasonable offer to remedy the situation. Will not be booking there again, too many options in DT Toronto to even consider going back there with staff and policies like that in place.
for Everyoneby A verified traveller from Dubai
Modern, chic and comfortablePosted 19-Oct-2014
In all Hyatt Regency hotels around a world, I always see there is a special theme and style for the rooms. Modern, cozy, stylish and big room sizes. You feel very comfortable. Location is in best area in Toronto and you enjoy the cleanliness of rooms and politeness of staffs
Comment from Hotel Management
21-Oct-2014 by GuestRelationsAssociate, Hotel Management
Excellent feedback, I couldn’t have written it better myself. I too agree that we meet all of those points for the hotel. Please let us know when we can plan your next Hyatt trip. Regards, Thimothy C. – Guest Relations
for Everyoneby A verified traveller from Northeastern Ontario
Great Location!Posted 8-Oct-2014
Pros: Everything except our room was in need of an update.
Cons: Room a bit old and in need of modernization.
Location: See above
My friend and I stayed there for 2 nights in Sept/14 while attending a concert. I am from a small town, took a wrong turn off the Gardiner so was a little flustered when I arrived at the Hyatt. Now self parking but ammenities said valet parking so they parked my car for me for which I was very grateful. Check-in staff, in fact, all staff, were fantastic. Close to many restaurants, ACC, CN Tower, Aquarium & Roger's Centre, all within walking distance. The Hyatt restaurant was also delicious and great prices. The only issue we had was that our room was a bit run down and in need of renovations. Was modern in it's day but in dire need of an update. Our room was clean and the beds were very comfortable.
for Everyoneby A verified traveller from Erie, PA
Great hotel for a night out in downtown TorontoPosted 6-Oct-2014
Driving in Toronto can be a horrible experience so if you're looking for a place in the middle of downtown life the Hyatt is steps away from clubs, food and CN Tower. Good choice for mid level price.
for Studentsby A verified traveller
Great Location, Shabby RoomPosted 22-Sep-2014
Pros: The location & amenities!
Cons: The room could have been cleaner.
The hotel was great, with beautiful views and good amenities. However, the room was kind of shabby - ie. dirty towels, burnt out light bulbs, visible chipping on the furniture & cabinetry. For the price we paid, it was alright.
by A verified traveller from Midland, Ont
Too Late if a check in timePosted 16-Sep-2014
I had my young son and check in wasn't till 4 p.m. Very inconvenient and no where to go and freshen up. My son had autism and this was overwhelming for him. Latest check in I am familiar with is 2 p.m. And still able to check in earlier than this. Horrible bathroom with glass panel wall. When you go to wash room the light shines right on ppl who are sleeping. Plus it's see through!!!!! In a bathroom!!!! Rolls in carpet make it easy to trip. Probably would not stay here again. Much prefer the hilton or Sheridan.
for Everyoneby A verified traveller from Grande Prairie AB Canada
Great Weekend of BaseballPosted 9-Sep-2014
Pros: Very friendly and helpful staff.
Cons: Perhaps a fridge in the room
Location: Close to Rogers stadium, shopping and restaurants.
Fabulous time in Toronto. Good food, friendly people and great baseball.
for Everyoneby A verified traveller from Sudbury
Location, location, location!Posted 8-Sep-2014
We stayed at this hotel during TIFF and couldn't have been happier! Great hotel another time as well!
Comment from Hotel Management
7-Oct-2014 by GuestRelationsAssociate, Hotel Management
Thank you for your recommendation! It is exciting to hear that you had an amazing time at our property. We look forward to welcoming you back to Hyatt Regency Toronto in the future! Brock S. - A Guest Relations Associate
for Everyoneby A verified traveller from Ottawa
Good Location!Posted 3-Sep-2014
Pros: High floors. Hotel rooms actually starts from the 9th floor so my concern of traffic noise wasn't a concern at all.
Cons: Cleaning; found dust around the bathroom sliding door and window.
Location: Walking distance to almost everything, shopping, restaurants, entertainment, pharmacy, etc.
Staffs are excellent; polite and anything we needed they dealt in an attentive and prompt manner..
for Everyoneby A verified traveller from Alberta
Excellent stay, helpful friendly staff.Posted 2-Sep-2014
Location: City center with the Rogers Centre, Second City comedy club, a near the lake shore, aquarium and the hockey hall of fame and Air Canada Centre
This is a great hotel within very close proximity to the Rogers Center and many other amenities. Staff were extremely friendly and helpful. The hotel was very quiet for being within the city .