Ratings based on 1,078 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Windsor, Ontario

Nice close to the theatre

Posted 3-Mar-2015
Pros: See above
Cons: Can't think of anything
Location: We went to a play at the Princess of Wales Theatre which was just two blocks away.
The hotel was clean, friendly staff and we would go back if we have ocassion to visit Toronto again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nyc

Clean and modern

Posted 28-Feb-2015
Pros: Very clean and new
Location: I was there for business
Very surprised about the nice bathroom...... Lighting was interesting. Blanket was clean
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Owen Sound

Great Toronto central downtown location

Posted 28-Feb-2015
Pros: Location
Cons: Indoor pool
Location: CN Tower, Aquarium, ACC, Theatre, lots of restaurants
Great downtown location, walking to ACC, CN Tower,Aquarium,etc. Restaurants and theatre....nice staff, great breakfast.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Great hotel

Posted 23-Feb-2015
Hotel was great. Lovely stay We would Def reccomend this hotel to others.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Montréal, Québec

Hôtel bien situé, au coeur de Toronto

Posted 17-Feb-2015
Pros: Les lits confortables, mobiliers neufs et modernes dans la plupart des chambres (j'y suis allée 5-6 fois).
Cons: Connexion internet, qualité de la nourriture (au bar et buffet déjeuner), machines à café modernes dans les chambres
Location: très bien située, près de tout
J'ai logé au Hyatt à plusieurs reprises, tout à toujours bien été sauf les 2 dernières fois où j'ai littéralement gelé dans ma chambre (même en mettant le thermostat à 28!!) et puis j'ai eu des problèmes avec la connexion internet, à chaque fois c'est très compliqué d'avoir du service. Le buffet du petit-déjeuner n'est pas très bon, bien qu'il y ait beaucoup de choix. J'ai également oublié mes lunettes et ça été compliqué pour les obtenir, mais finalement, je les ai eues. Sinon, les lits sont toujours confortables. ps: serait-ce possible de renouveler les machines à café dans les chambres, on dirait qu'elles datent du siècle dernier...
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2015
Good hotel, excellent staff. Good having parking on site.
2 out of 5
by A verified travellerfrom Toronto, Ontario

Not the best considering it's in a great location

Posted 16-Feb-2015
I guess the first annoying part was paying $32.00 to park. It wasn't valet or anything special, it was an underground garage, but it's Toronto so I suppose they can do what they want. The room was small, no mini fridge, awkward top bed frame, no phone plug on the wall unit attached to bed, cold (even though the room was at 25!!), the pillows were like resting your head on a dull pancake. I called the front desk to ask for a plate and fork to share the dessert I had bought for valentines day, and it arrived 23 minutes later. By that time we had made fun some and eaten it with our hands. Not worth a penny and would not recommend to anyone!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom A

Close to everything and great pubs!

Posted 10-Feb-2015
Fun! Would book a room next time for sure. Will be back to attend the theatre for a show!
2 out of 5
by A verified traveller

Paper thin walls, hostel like patrons

Posted 8-Feb-2015
Drunk loud patrons all over the place forget a good notes sleep
2 out of 5
Recommended
for Everyone
by A verified travellerfrom GTA

Disappointed :(

Posted 1-Feb-2015
Pros: Location & bed comfort.
Cons: Cleaner room (Dusty). More Fleecy in sheets / comforter (static).
Location: Great location, lots of restaurants, clubs and theatres.
Paid for a view, terrible. Room was dusty. Bed was very comfortable but very static sheets/ comforter. TV menu not user friendly. Cold air coming from window area.