Ratings based on 900 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Close to everything but pricey

Posted 30-Aug-2014
There was no fridge in the room. The bed was comfortable but there was a wooden gap for a headboard. For the price of my stay I thought they would give a complimentary something, water or wifi.
2 out of 5
by A verified traveller from Ottawa

Hotel was OK

Posted 25-Aug-2014
Pros: Location was great.
Cons: Room improvements need to be made
Location: Great location with lots of attractions close by.
Hotel has a great location... short walk to Rogers Centre. Only thing that was disappointing was the condition of the room... seems like the rooms have been well used and need some improvements. The countertops of the night stand tables and dresser were damaged or chipped. The vent above the showerhead was covered with a thick layer of dust.. needs to be cleaned. I wouldn't recommend this hotel if you had to pay full price but it was OK for the Expedia rate we got.
5 out of 5
Recommended
for Everyone
by A verified traveller from McLean, Va

Great location!

Posted 22-Aug-2014
Highly recommend this hotel. Room decor is very modern. Bathrooms were clean thought the bowl sink was kinda cool. Rooftop pool was in good condition. One negative was no rooftop jacuzzi :(
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis, MO

Close to everything

Posted 21-Aug-2014
Great hotel, great service, easy to get around everywhere Only downside of Toronto is cost to/from airport if subway isnt open yet
5 out of 5
Recommended
for Everyone
by A verified traveller from Inverness, Scotland

Toronto day / night out

Posted 21-Aug-2014
Great central location for eating out, bars and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oshawa

Very good

Posted 18-Aug-2014
Pros: Everything
Cons: Nothing, it was perfect!
Location: Stayed in.
We only stayed one night, it was the night of our engagement, hotel is very clean, staff professional and very nice! Had a wonderful time, would stay again for sure!
2 out of 5
by A verified traveller

Hyatt Regency in entertainment district

Posted 18-Aug-2014
Pros: Rooftop pool and bar, thats about it.
Cons: Customer service, elevators.
Rooftop pool and bar were great, everything else was disappointing. We checked in to our first room which had a leaking toilet creating a puddle on the bathroom floor. Staff sent someone to 'fix' it. Toilet ran all night, and there was a puddle again the next morning. They switched me into a different room, which smelt like someone just smoked 5 cigarettes in it (it was a non-smoking room). They put me in the room next door instead, which was fine. After several complaints, they gave me 1 night free of parking, which was the least I was hoping for. There was constantly a line for the hotel elevators as well, minimum 5-10 minute wait each time someone needed an elevator, which because the laughing story for all guests that weekend.
4 out of 5
Recommended
for Everyone
by A verified traveller from montreal

In city center

Posted 18-Aug-2014
Pros: Comfortable.
We got to the hotel late evening and had a hard time finding a place to have a small meal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Regency Toronto for my gf's Birthday.

Posted 17-Aug-2014
Overall great place! Only "complaints" would be, elevators were ridiculously slow coming at times. Also the breakfast buffet was more a table with food on it, maybe could have had more of a selection for the price. As for comfort and location, perfect!
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Nice view of the CN tower.

Posted 17-Aug-2014
Pros: It is close to the convention site.
Location: There are no restaurants open for Sunday breakfast which is disappointing.
We always stay at this hotel. We come for a convention every year.
Comment from Hotel Management
21-Aug-2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your feedback regarding your stay at the Hyatt Regency Toronto. Thank you for your loyalty. I'm so happy that you enjoyed your stay and our wonderful views. I will certainly forward your feedback to our management team. We can't wait to see you again. Becky S-Guest Relations Associate