Ratings based on 839 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok hotel

Posted 8-Jul-2014
I expect nicer and more room but I have 2 upgrade 2 bigger room
4 out of 5
Recommended
for Everyone
by A verified traveller from Red Deer, AB

Close to World Pride 2014 Toronto

Posted 7-Jul-2014
Pros: The pool right on the roof, you can swim and tan. Plus to the closeness to everything and that it's still one that is smoking..
Cons: More updated rooms
Location: Easy to get to the Gay Village and to get to the downtown core and CN Tower..
It wasn't a bad hotel at all. It was close to everything we needed. We came up purposely for World Pride and had no trouble getting to it where we were. The room's a bit out dated and no fridge but that was ok as we didn't spend much time in the room. We loved the fact that it still accommadated smoking rooms. After parades and drinking it's nice to return back to the room and be able to relax and not have to go all the way back downstairs for a smoke. The buffet breakfast was great. Had so many selections and easy to bill to our room. We'd definitely stay there again. Only thing wrong is the price for parking is a lot. We've stayed at other Hyatts with cheaper parking but it's a huge metropolitain city so not that surprising either.
4 out of 5
Recommended
for Everyone
by A verified traveller from Barrie, ON

Great Location

Posted 7-Jul-2014
We enjoyed a one night stay. The view from our room was spectacular (looking right at the CN tower). The rooftop pool was great with the same beautiful views. All the staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta

Overnight Stay

Posted 2-Jul-2014
Pros: The bed was super compfy and I really liked the decor of the room. Above all your staff was very knowledgable and very accomodating.
Cons: Nothing I can think of.
Location: Your location was great - close to everything we needed to be by. Ampitheatre, Habour Tours and CN Tower!
We enjoyed our stay in your Hotel immensley! We will definitely be coming back to Toronto and your hotel is our #1 choice. Thank you for everything :)
5 out of 5
Recommended
for Everyone
by Michael from Parry Sound, ON

Weekend in the big city

Posted 30-Jun-2014
Pros: Close to all the places we needed to go and conveniently close to the nightlife.
Cons: fridge in the room.
Location: downtown Toronto and within walking distance of the dome and other attractions we visited.
The room we stayed in was very clean & comfortable. the beds were comfortable and the view of the city was awesome.
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

The Hyatt is always a great place to stay

Posted 30-Jun-2014
The Hyatt is a great central place, close too so many things, all with in walking distance of it! The people are very friendly, pool is great! A lot of fun! Great vacation, I will be staying there next time I come back!!
5 out of 5
Recommended
for Everyone
by Jean from Creemore

very happy

Posted 29-Jun-2014
Pros: user friending
Cons: no
Location: the location was a block and a half away from our concert - Roy Thomson Hall
I had a wheelchair and a walker beside a child who was 10 years old - wonderful experience with the hotel
5 out of 5
Recommended
for Everyone
by Belinda from London, UK

Excellent facilities and location

Posted 25-Jun-2014
Pros: Room size, bed and linens, location, pool, helpful staff
Cons: In this day and age all wifi should be free wifi.
Location: Very close to Second City and in the heart of the Entertainment District. Walking distance to King St W for great food options and quirky shopping.
Hotel was easy to find, I stayed for one night before flying out of Toronto the next day. Great room with king bed, quite spacious and had a view of CN Tower. Clean bathroom and linens. Staff were helpful when checking in and let me know about pool and gym facilities, as well as advising on airport transfer options.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome hotel!!!!!

Posted 24-Jun-2014
Pros: This staff is the absolute best!!
Location: In the center of everything!!!
This will always be my hotel of choice when I come to Toronto. I don't think I've ever had better service!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice getaway but pricey

Posted 24-Jun-2014
Loved the rooftop patio but found everything overpriced. Was disappointed that after spending $250 for a basic room, that we had to pay for wi-fi in our rooms. Other than that, it was okay - I wouldn't run back to stay there though.