Property amenity

Reviews of Staybridge Suites Toronto - Vaughan South, an IHG Hotel

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 46 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

garbo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel! Once you walk in the hotel is very welcoming, bright and clean. The complimentary breakfast was also great and tasty. We got the two bedroom suite and it really did fit 6 people and I highly recommend this hotel as I think the price is very fair.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 26, 2024
Hello and thank you for staying with us and for your review. We appreciate all your kind words and can't wait to see you again!

8/10 Good

Kirra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was quite stale and bland
Stayed 2 nights in Mar 2024
Response from Divya, AGM on Mar 22, 2024
Dear Kirra, Thank you for taking the time to share your feedback with us regarding your recent stay. We are sorry to hear that you found our breakfast to be stale and bland. We appreciate your comments and will use them to make changes and improve our breakfast items. We hope that despite this issue, you had an otherwise enjoyable stay with us and we look forward to welcoming you back in the future. Best Regards,

8/10 Good

YAN QIU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. They solved problems quickly.
Stayed 7 nights in Mar 2024
Response from Front Desk Supervisor on Mar 26, 2024
Hello,Thank you for staying with us and for your review! We truly appreciate your kind words. We hope to see you again!

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, house keeping is amazing. My only complaint is the TV set up. You have to follow a ton of steps just to connect youtube. Other then that property is nice, clean, and staff was great and responsive. Some hotels ive been to youd literally have to call for towels etc they came cleaned and swaped anything dirty out 10/10 also has a breakfast buffet with a nice dining lounge area.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 19, 2024
Hi Cristina,Thank you for staying with us and for your review. We are so glad you enjoyed your stay and can't wait to have you back!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so accommodating and friendly would stay here again
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 18, 2024
Hello David,Thank you for staying with us and for your review. We are so glad you enjoyed your stay and can't wait to have you back!

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean. They were constantly mopping and vacuuming and polishing public areas. The rooms were spotless as well. The free breakfast was great and having a separate living room was fantastic. Will definitely stat at again.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 14, 2024
Hi Nicholas,Thank you for staying with us and for your review, we truly appreciate it! We are so glad you enjoyed your stay and can't wait to have you back again!

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 15, 2024
Hello Neil,Thank you for staying with us and for your rating, we appreciate it. We hope to see you again.

6/10 Okay

Shalane

Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Mar 24, 2024
Hello,Thank you for staying with us and for your rating.

10/10 Excellent

Mohammad Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, well laid out rooms and very helpfull staff members. Definitely recommended.
Stayed 1 night in Mar 2024
Response from Divya, AGM on Mar 4, 2024
Dear Guest, Thank you for taking the time to share your review with us. We are thrilled to hear that you found our rooms to be nice, clean, and well laid out, and that our staff members were helpful during your stay. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Cynthia

Travelled with partner
I enjoyed having a handicapped suite with the nice kitchen and easy access.
Stayed 1 night in Mar 2024
Response from Divya, AGM on Mar 4, 2024
Dear Guest,Thank you for choosing to stay with us. We are delighted to hear that you had a pleasant and enjoyable experience during your stay at our hotel and we are glad that our suites met your expectations. We appreciate your kind words and rating and look forward to welcoming you back again!

10/10 Excellent

Torrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great distance to all activities in area
Stayed 1 night in Mar 2024
Response from Divya, AGM on Mar 4, 2024
Dear Guest,Thank you for staying with us, we appreciate your feedback and 5 star rating and look forward to welcoming you back in future!

10/10 Excellent

Nadine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very short stay at the property as we had a very late flight. The beds and pillows were very comfortable. The sofa bed is good for kids, but not comfortable for adults. We had a 2 bedroom, 2 bathroom suite with kitchenet as we were 7 people. Overnight clerk was wonderful!
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 21, 2024
Hello Nadine,Thank you for staying with us and for your review, we truly appreciate it! We are so thrilled that you enjoyed your stay and can't wait to have you guys back!

8/10 Good

Laurie, Annan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lady during check in. Room is clean & quiet.
Stayed 1 night in Jan 2024
Response from Divya, AGM on Feb 2, 2024
Dear Laurie,Thank you for staying with us, we appreciate your kind words and glad to read that you had a positive experience during your check-in and that you found your room to be clean and quiet. Our team takes great pride in providing exceptional service and we hope that you visit us again in future!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Princess took care of our family. Staying for my daughters wedding and she went over and above to accommodate the wedding party
Stayed 1 night in Jan 2024
Response from Divya, AGM on Jan 25, 2024
Dear Katherine,Thank you for sharing your feedback with us. It's wonderful to hear that check-in process for you and your family was smooth and that you had a great experience during your daughter's wedding. We understand how important this special occasion is for you and your family, and we're delighted that Princess was able to go above and beyond to ensure that everything was taken care of. It's always our top priority to provide our guests with exceptional service and a memorable stay. Thank you for choosing to stay with us and we look forward to welcoming you back for your next visit.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service at the front desk was super amazing. Rooms are clean and beautiful. I will be staying here again. 5 rating from us.
Stayed 1 night in Jan 2024
Response from Divya, AGM on Jan 22, 2024
Dear Guest,Thank you for choosing to stay with us. We are grateful for your 5-star rating, and we're glad to know that you enjoyed our clean and beautiful suites. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Yvette

Stayed 3 nights in Jan 2024
Response from Divya, AGM on Feb 2, 2024
Thank you staying with us, we appreciate your 5 star rating and look forward to welcoming you back in future!

8/10 Good

Christopher, Harrintgon Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located right next to the freeway. Room was clean and well appointed. The complimentary washing facilities was a bonus as I’ve been traveling for a while and needed to clean my clothes. The staff were friendly. I think this property is a long term rental as there seemed to be a lot of ‘residence’ there, which is totally fine. The breakfast was good as well.
Stayed 3 nights in Dec 2023
Response from Divya, AGM on Jan 3, 2024
Dear Guest,Thank you for sharing your experience with us. We truly value your feedback and are delighted you enjoyed your stay at our hotel. Our convenient location, clean and well-appointed room, and complimentary washing facilities meet your needs. It's also wonderful that our staff made you feel welcome during your stay. We understand that travelling can be tiring, so we're thrilled to hear that our breakfast was satisfying and gave you an excellent start to your day. We hope to welcome you back soon.

10/10 Excellent

Terri, Ottawa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable and soft! Everything was clean and it's awesome that they supply full size bottles of hand soap etc. The staff ( especially cleaning ladies) are so sweet. The breakfast buffet was awesome!
Stayed 1 night in Dec 2023
Response from Divya, AGM on Dec 28, 2023
Dear Guest,Thank you for taking your time to share your experience with us, We are delighted to hear that you had a overall comfortable and enjoyable stay with us. We are glad that you appreciated the cleanliness of our room and quality of our amenities and our hot buffet breakfast. We will be sure to pass along your kind words to our staff, especially our housekeeping team, they take great pride in providing Positive guest experience. We hope that you visit us again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Divya, AGM on Dec 28, 2023
Dear Guest,Thank you for staying with us, we appreciate your rating and hope to welcoming you back soon.

10/10 Excellent

Mukul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience staying at this IHG hotel. Staff was very helpful and courteous. Breakfast was included with the stay which was great with kids . Suite where we stayed was good , with small kitchenette, microwave . Laundry was included with the stay which was convenient. Located right next to 427 i believe ... definitely recommend and will stay again ...
Stayed 4 nights in Nov 2023
Response from Front Desk Supervisor on Nov 16, 2023
Hello Mukul,Thank you for staying with us and thank you so much for your kind words, we truly appreciate it. We are so glad you enjoyed your stay and can't wait to have you back!

4/10 Poor

Linnea

Travelled with family
Nice and clean and modern
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 8, 2023
Thank you for staying with us and for your rating, we apologize that your recent stay did not meet expectations.

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with anything. I liked it all.
Stayed 7 nights in Oct 2023
Response from Divya, AGM on Nov 6, 2023
Dear Kyra,Thank you for staying with us and sharing your positive thoughts, I am glad to read that everything was to your liking. Thank you for the 5 star rating and we wish that you visit us again.

10/10 Excellent

Matija

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, quiet, nice environment and good breakfast.
Stayed 2 nights in Oct 2023
Response from Front Desk Supervisor on Nov 4, 2023
Hello Matija,Thank you for staying with us and for your kind words, we are so glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Olalekan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Divya, AGM on Oct 31, 2023
Thank you for staying with us, we appreciate your rating!

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory stay at a good price
Stayed 2 nights in Aug 2023
Response from Front Desk Supervisor on Oct 30, 2023
Hello Graeme,Thank you for staying with us and for your review, we truly appreciate it and hope to see you again!

10/10 Excellent

Fredrice

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in North Region
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 28, 2023
Hello Fredrice,Thank you for giving us a 5-star rating; we appreciate it and wish to welcome you back!

4/10 Poor

Elysia

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It was a nice looking place, and overally convient. However, the deposit was crazy price, and my room was infested with German cochroaches. Otherwise a nice room.
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 26, 2023
Hi Elysia,Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope to welcome you back in the future so that we can provide a better experience.

10/10 Excellent

Iheoma

Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 25, 2023
Hello Iheoma,Thank you for staying with us and for your rating. We are so glad that you enjoyed your stay and hope to see you again!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to everything we love. The airport, canada's wonderland, Colossus, Costco. Beautiful large spacious room
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 17, 2023
Hi Ellen,Thank you so much for staying with us and for your review, we truly appreciate it and can't wait to have you back!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Divya G - AGM on Oct 17, 2023
Thank you for giving us a 5-star rating; we appreciate it and wish to welcome you back!

10/10 Excellent

Simone

Stayed 4 nights in Oct 2023
Response from Front Desk Supervisor on Nov 4, 2023
Hi Simone,Thank you for staying with us and for your rating, we really appreciate it!

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
approachable staff
Stayed 4 nights in Oct 2023
Response from Divya, AGM on Oct 14, 2023
Thank you for staying with us and for your kind comments; we appreciate your rating. We hope that you revisit us.

10/10 Excellent

michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services
Stayed 3 nights in Oct 2023
Response from Front Desk Supervisor on Oct 13, 2023
Hi Michele,Thank you for staying with us and for your review, we truly appreciate it!

10/10 Excellent

Brent

Travelled with family
A great place to stay! Room was clean and well laid out. Breakfast was very good and staff were friendly! Nice location to airport and major points of interest!
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 11, 2023
Hello Brent,Thank you for staying with us and for your review. We truly appreciate it!

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful. Breakfast was great and the location was clean, comfortable and convenient. I will definetly stay again.
Stayed 2 nights in Sep 2023
Response from Front Desk Supervisor on Oct 11, 2023
Thank you for staying with us and for our kind words. We can't wait to have you again!

2/10 Terrible

dominic

Stayed 2 nights in Oct 2023
Response from Front Desk Supervisor on Oct 30, 2023
Thank you for staying with us and for your rating, we apologize that your recent stay did not meet expectations.

10/10 Excellent

Noah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel after a very long day at Wonderland. The beds were comfortable, staff were very nice, breakfast was good with a wide variety of options, and everything looked clean and well cared-for. I could definitely see myself staying there for a week or two comfortably with a pretty large group.
Stayed 1 night in Oct 2023
Response from Divya, AGM on Oct 10, 2023
Thank you for staying with us and for your kind comments for the staff and the hotel. We are glad that you enjoyed your overall stay with us and we wish to welcome you back again!

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Divya, AGM on Oct 10, 2023
Thank you for staying with us, we appreciate your rating!

10/10 Excellent

Maureen

Stayed 1 night in Oct 2023
Response from Divya, AGM on Oct 10, 2023
Thank you for staying with us, we appreciate your rating!

10/10 Excellent

sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from Front Desk Supervisor on Sep 30, 2023
Thank you for staying with us, we appreciate your rating!

10/10 Excellent

Fathima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service
Stayed 3 nights in Sep 2023
Response from Divya, AGM on Sep 29, 2023
Thank you for staying with us, we appreciate your kind comments and 5 star rating!

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Divya, AGM on Sep 26, 2023
Thank you for staying with us, we appreciate your 5 star rating!

8/10 Good

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from TF on Sep 26, 2023
Thank you for staying with us and hope to see you again soon

8/10 Good

Keri-Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Sep 2023
Response from Front Desk Supervisor on Sep 25, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

FAREED

Liked: Cleanliness, staff & service, property conditions & facilities
Idea for family vacation, would highly recommend.
Stayed 5 nights in Sep 2023
Response from Front Desk Supervisor on Sep 25, 2023
Dear Fareed,Thank you for staying with us and for your review. I am glad that you enjoyed your overall stay and were happy with our service. Once again thank you for your feedback and we look forward to welcoming you back.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Divya, AGM on Oct 14, 2023
Thank you for staying with us; we appreciate your 5-star rating!

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel it's clean and spacious alot of lobby space too it had a big refrigerator and stove so you can cook. The washers and dryers were free that was great
Stayed 6 nights in Sep 2023
Response from Divya, AGM on Sep 22, 2023
Dear Renae,Thank you for staying with us and sharing your experience. We appreciate your kind comments for the hotel amenities and glad to read that you enjoyed your overall stay. Thank you again for the feedback and we wish you visit us again.

10/10 Excellent

Gabby, Val-Therese

Stayed 2 nights in Sep 2023
Response from Front Desk Supervisor on Sep 21, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing customer service, the room was excellent!!! Great place to stay!
Stayed 3 nights in Sep 2023
Response from Divya G - AGM on Sep 19, 2023
Dear Jason,Thank you for staying with us and for your review. I am glad that you enjoyed your overall stay and were happy with our service. Once again thank you for your feedback and we look forward to welcoming you back.

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, amenities
Clean and nice and great service
Stayed 1 night in Sep 2023
Response from Front Desk Supervisor on Sep 19, 2023
Thank you for staying with us, we appreciate your feedback.