Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

great service,with coffee in room and in the lobby

Posted 27-Jan-2015
late check in, shuttle bus came in after I called the hotel, the room was clean with all amenities needed for a night sleep. Left early the next morning with coffee offered in the lobby as well. great location with Tim Horton near by, and quick commute to airport.
1 out of 5
by A verified travellerfrom Grande Prairie,AB

Terrible Experience

Posted 24-Jan-2015
Pros: Nothing
Cons: Make your communication better . If someone asked for late check out and you cant allow it then make it clear , simply refuse him.
I booked this hotel almost a month ago and requested for late check in and late check out . I even told them my flight details and timings that i will reach Toronto by 11 pm at night and have my flight the very next day again at 11:00 pm . I never heard a word from them that they cant allow me late check out until I arrived at their hotel. And now at the middle of the night they are telling me that you have to leave at most at 12:30 pm . It would be much better if they simply refuse me a month ago . The staff was in no mood to listen my situation. I had to spent 12 hours at the Toronto airport before having 15 hour flight , just because of their ignorance. I'm cancelling my next booking with this hotel and never ever come back again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

peaceful hotel to stay

Posted 22-Jan-2015
Pros: close to airport, supermarket and transport
peaceful stay with no disturbances. courteous staff and very good manager.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom cochrane

Great stay

Posted 20-Jan-2015
Me and my boyfriend travel to Toronto quite often , we stay at this hotel as long and it's available , the rooms are very comfy and clean our only complaint is the pool , it's not in great shape and could be cleaner . The restaurant swiss pick has good food and friendly service. Check in is always fast and simple.
3 out of 5
Recommended
for Couples
by A verified traveller

Overall good

Posted 16-Jan-2015
Hotel is nice, easily accessible. Heating not good. Swimming pool is very small
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Ft Myers, Fl

Comfortable stay.

Posted 15-Jan-2015
Pros: Mostly the size of the room and bed.
Cons: Juice machine should work.
Great bed with super pillows. I was disappointed by the out of order juice machine in the lobby. Room was of a good size and very comfortable. Location made it easy to get to an early flight departure.
Comment from Hotel Management
20-Jan-2015 by Dmitry, Hotel Management
Dear Susan, Thank you so much for your feedback!!! We really appreciate you comments and we would like to apologize for the juice machine being out of order during your stay. We hope you will consider using us in the future. Sincerely, Dmitry Paykin Comfort Hotel Airport North
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel accomdation to guests

Posted 15-Jan-2015
Utilized hotel as study space prior to nursing exam. Was reasonable to nursing students.
Comment from Hotel Management
20-Jan-2015 by Dmitry, Hotel Management
Dear Guest, Thank you for staying in our Hotel!!! We really appreciate your feedback and hope you will consider using us in the future. Sincerely, Dmitry Paykin Comfort Hotel Airport North
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, clean, very friendly close to airport

Posted 13-Jan-2015
Great service. Called for shuttle from airport and they were there right away. Friendly staff, very accommodating .
Comment from Hotel Management
19-Jan-2015 by Dmitry, Hotel Management
Dear Guest, Thank you for your positive feedback!!! We really appreciate your comments and hope you will consider using us in the future. Sincerely, Dmitry Paykin Comfort Hotel Airport North
3 out of 5
by A verified travellerfrom toronto pearson airport

Hotel isolated, vending machines out of order.

Posted 10-Jan-2015
Not ideal place to arrive hungry at 230am. Staff at night desk were cold; dayshift at little more than lukewarm.
Comment from Hotel Management
13-Jan-2015 by Dmitry, Hotel Management
Dear Guest, Thank you for your feedback!!! We really appreciate your comments and hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales Comfort Hotel Airport North
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to shopping centre and restaurant

Posted 23-Dec-2014
I had a pleasant experience during the two nights I spent at this hotel with my boyfriend. I chose this location because of its convince to restaurants. The room was clean and the bed was quite comfortable. Check-in and check-out went rather quick. The staffs were polite and were available when needed. The hotel amenities and other facilities were open and functioning during our stay. However there were only three ice machines in the entire hotel one on the second floor, sixth floor and tenth floor. If you were located between those floors like we were you would have to go and the down the stairs or elevator like we did. Finally the walls were quite thin we could hear the plumbing and conversation coming from the other room. Overall it was a pleasant stay and I would stay at this location again.