Lobby sitting area

Reviews of The Roehampton Hotel

2.5 out of 5
The Roehampton Hotel
808 Mount Pleasant Road, Toronto, ON

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 999 reviews" "
Rating 8 - Good. 437 out of 999 reviews" "
Rating 6 - Okay. 197 out of 999 reviews" "
Rating 4 - Poor. 55 out of 999 reviews" "
Rating 2 - Terrible. 56 out of 999 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alyson

Disliked: Staff & service, amenities, property conditions & facilities
The hotel no longer exists. Is a shelter. Need a refund.
Stayed 1 night in Oct 2021

2/10 Terrible

Dave, Sudbury, Ontario

Disliked: Cleanliness, amenities, property conditions & facilities
There is no parking at this hotel and you will have to find a parking spot somewhere on the street.
Stayed 1 night in Jan 2021

6/10 Okay

victoria

Travelled with family
Liked: Property conditions & facilities
convenient to all, to resto,stores and downtown. accessible to highways too. is the heart of uptown. workers are polite and helpful. the rates are reasonable which is important. its recommendable. thanks
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay and as we excepted. Walking around was difficult for the construction, which was not hotel's fault.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

chrisL, toronto

Business traveller
Liked: Cleanliness, staff & service
Great price due to construction. Very clean, awesome staff
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Parking is way to overpriced. Valet staff isn’t the friendliest either
Stayed 1 night in Mar 2020

8/10 Good

Navnret, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel , nice breakfast! Affordable ! Would recommend
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in the middle of a construction zone. Very noisy. I didn't like the idea that I had to use valet parking and give up my keys. There was the hidden cost of parking not disclosed when booking. Although the staff was very pleasant, & the rooms were clean it is a very old hotel and not worth the price. The bathrooms were very small, the pillows were thin and not comfortable & the air conditioning was not working. The room was very hot and no matter where we set the thermostat we couldn't cool it down.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The breakfast was very good. The room was large. The location suited us.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Construction during the night was very loud. I had a terrible sleep. I would not recommend staying at this hotel until the construction on new transit station is complete.
Stayed 1 night in Mar 2020

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working whether it's the women at the front desk, the concierge/parking valet, the dining room host and hostess are all terrific. Even the housekeeping staff excel. They greet you and make you feel truly welcome. If any concern arises, they immediately try to correct it .
Stayed 1 night in Mar 2020

10/10 Excellent

Kyle, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything and easy access to everything
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Lots of hidden fees that were not disclosed to me ahead of time. Decently clean, very old hotel and dated rooms but good beds. They had lots of options for the included breakfast. Better than the usual fare for free breakfast.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction happening outside was loud and continued throughout the entire night. It made for a very disrupted night of sleep. Otherwise, this is a nice hotel, where I've previously enjoyed multiple stays without issue.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was good for the purpose of my trip. Everything is dated and even though it was 'non-smoking' the room still smelled of smoke. Room temperature was hard to manage.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

RICHARD

Stayed 2 nights in Feb 2020

2/10 Terrible

Horrible

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
I didn’t like anything about my room or the hotel it was out dated and old, parking is a hassle and the staff were rude
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nearby construction and noise...staff excellent ...
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, comfort, breakfast, service, price, parking
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was very spacious, but the washroom was tiny and crowded and in definite need of an update.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Room was comfy, shower worked. What can one expect?
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so quite, the bed is so comfy, the room is big and the breakfast was good. Parking is not free.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Didn’t like parking Restaurant staff was amazing, front desk employees some are amazing and go above and beyond, others not so much
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
suite is too small to be called a suite its like a room devided into two sections. we had to turn the heat up to the maximum position in order to get to a acceptable warmth level. Also check out time is too early (10 am )
Stayed 1 night in Feb 2020

2/10 Terrible

Millsy, Barrie

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not clean enough. The sheets had pills and stain. The room was over 80 degrees. We had to sleep with a tiny window open just to regulate the temperature. The carpets are very old and the paint is chipping. The garbage was not empty and overall the rooms were outdated and dirty.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown Toronto. Valet parking. Excellent breakfast buffet. Pet friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is definitely a good spot for the people who are just there for a day or 2. For me, i spent 2 nights, got free wifi, complimentary breakfast in the morning and friendly treatment from the housekeeping! The only thing that i found disturbing was that the toilet in my room had a leak in it and even after talking to the housekeeping they couldn’t fix it, i don’t know if that’s the issue with other rooms too.. but that was the only thing i found, that they can work on!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Sid, Kitchener, ON

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed for 1 night with family of four. Found the price reasonable, but didn't realize the parking is not free , $20 tax added for valet parking which is mentioned in terms and conditions.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vale parking was a surprise. Very friendly staff.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Vishnu

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs renovation of rooms...carpets, curtains, a restaurant or bar, better ambience all will make it a good hotel
Stayed 1 night in Feb 2020