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Reviews of Courtyard by Marriott Toledo Maumee/Arrowhead

3 out of 5
Courtyard by Marriott Toledo Maumee/Arrowhead
415 W Dussel Dr, Maumee, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 410 reviews" "
Rating 8 - Good. 122 out of 410 reviews" "
Rating 6 - Okay. 45 out of 410 reviews" "
Rating 4 - Poor. 12 out of 410 reviews" "
Rating 2 - Terrible. 14 out of 410 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

8/10 Good

Misha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient for business travel
Stayed 1 night in Apr 2024

10/10 Excellent

Destiny

Liked: Amenities
Felt very safe and comfortable during my first visit to Ohio! Thank you to the staff for making us feel so welcome!
Stayed 2 nights in Apr 2024

2/10 Terrible

Malika

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Breakfast… employee called off
Stayed 1 night in Mar 2024

6/10 Okay

Dayna K

Travelled with family and small children
Liked: Staff & service, amenities
Staff is wonderful. Check in process is super quick. Rooms have an odor, mattresses were stained and uncomfortable.
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Overall a decent hotel, but we had to swap rooms due to loud and rude neighbors (this isn't on the hotel). My only complaint is between the two rooms I had it felt like each of them were lacking something (for example, the 2nd room had no headboard for a king size bed). The 2nd room also had a leaky roof that was dripping onto the dry wall ceiling. You could see water damage and hear the dripping.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Janet

Travelled with group
First we got a handicapped room, which we didn’t request, so there was no counter space in the bathroom, and the shower was set up to spray with the hand held wand, at waist length. There were exactly two tissues in the dispenser. The site said breakfast came with the room, but we found out it was at extra cost. Even the coffee was at a cost. The pictures showed a couch with the king room, which It didn’t have. In general, not up to the standard that Marriott used to be.
Stayed 1 night in Nov 2023

6/10 Okay

gerald

Travelled with family
Hotel is showing wear and tear. Needs to be refreshed.
Stayed 2 nights in Nov 2023

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Steven

Liked: Amenities
Bed wasn't very comfortable. Cent in bathroom had a lot of dust/dirt.

10/10 Excellent

Marke

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent stay
This was an affordable stay with free parking and internet and a pool, which my son enjoyed. It had a decent breakfast at the bistro. The hotel room could be more clean.
Stayed 1 night in Nov 2023

4/10 Poor

Sally

First was dirty and the second room they still need need something done but we need to get to go a wedding so it had to do but will not stay at there again
Stayed 1 night in Nov 2023

8/10 Good

Cathy

Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive to my questions and needs.
Stayed 2 nights in Oct 2023

10/10 Excellent

gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wear and tear on property is showing
Stayed 1 night in Oct 2023

8/10 Good

gerald

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Oct 2023

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, amenities
We weren't given the correct room and had to switch for the right amount of beds. The sofa bed was like sleeping on mattress springs. We found a pair of underwear left behind from someone else on the chair in our room. Very unhappy with my stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Diante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Hillary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We has a great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rhyan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, and Convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

gerald

Stayed 1 night in Sep 2023

6/10 Okay

charles

Travelled with partner
Close to turnpike
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Property looks dated. Air conditioner was noisy
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Aug 2023

10/10 Excellent

Farnoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woupd have like instructions on when check out is and how/where to get my paid breakfast in the mornibg when i arrived.
Stayed 1 night in Aug 2023

10/10 Excellent

Hugh, Allentown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff. Nice and clean room. hotel and grounds well kept.
Stayed 2 nights in Aug 2023

6/10 Okay

Kristina

Stayed 1 night in Aug 2023

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Aug 2023

10/10 Excellent

Diane, Avon

We were satisfied with quality and service.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Marlene

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming environment. The staff is super friendly. Its nice and quiet no issues whatsoever.
Stayed 1 night in Aug 2023

10/10 Excellent

Ariel

Stayed 1 night in Aug 2023

4/10 Poor

kimberly

Stayed 1 night in Jul 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in clerks were excellent. Very friendly and great customer service.
Stayed 1 night in Jul 2023

10/10 Excellent

Troy

Liked: Cleanliness
Nice and clean!!
Stayed 1 night in Jul 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness
No breakfast for that price is extremely embarrassing for your business
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! They were very kind, u derstanding, accomodating and a joy to talk to. The property was very clean and quiet! Thank you from the Canadian ..
Stayed 1 night in Jun 2023

2/10 Terrible

Carla

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Great

6/10 Okay

Jane

Liked: Staff & service
Stayed 1 night in May 2023

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023