All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Charles,We are glad you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon
8/10 Good
Amirbehzad
Apr 11, 2024
Liked: Cleanliness, staff & service
W
Amirbehzad
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Amirbehzad,Thank you for taking the time to share your feedback with us. We value all guest comments as they help us improve our services for future visitors. If you have any further concerns, please don't hesitate to reach out to our management team directly. We appreciate your understanding in this matter.
Hello Sandeep,We are pleased to hear that you found our motel comfortable during your stay. We appreciate your positive feedback and hope to welcome you back in the future.
Hello Deborah,We're delighted to hear you found our hotel convenient and clean during your stay. Your kind words are truly appreciated and we hope to welcome you back in the future for another enjoyable visit.
2/10 Terrible
Charles
Business traveller, Travelled with partner
Mar 10, 2024
Disliked: Property conditions & facilities
Would never stay at this property again hotel room was nasty management was rude!!
Charles
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Charles, We appreciate your feedback and regret to hear about your experience. We encourage you to reach out to our management directly to discuss your concerns further. Your comments will be valuable for our continuous improvement efforts.
Comfortable and exactly what I needed to rest and recover from a long work week
Tamika
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Tamika,We are delighted to hear that you found our hotel comfortable for your stay. It's wonderful to know that you were able to unwind and recharge during your time here. If you ever find yourself in need of another relaxing getaway, we hope to welcome you back again soon.
Hello Ghost of,We are delighted to hear that you found our hotel quiet and clean during your stay. Your feedback is appreciated as we strive to provide a peaceful and comfortable environment for our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.
6/10 Okay
Tonya
Travelled with family and small children
Feb 25, 2024
Liked: Staff & service
The advertisement said it had a hot tub and they had filled it in.
Tonya
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Tonya, We appreciate your feedback regarding the hot tub and will share your comments with the team for further review. We strive to provide accurate information to all our guests for a pleasant stay.
Hello Betsey,We're thrilled you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
10/10 Excellent
Mayra
Travelled with family, Travelled with family and small children
Feb 19, 2024
Very well kept, indoor pool was great. Front desk was very helpful. Easy check in, check out process.
Mayra
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Mayra,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed our well-kept facilities and that our indoor pool and front desk team contributed to a pleasant stay. We look forward to welcoming you back in the future.
Hello Ronald,We appreciate your positive feedback regarding our reasonable pricing. Thank you for choosing our hotel for your stay. We hope you had a convenient experience being close to the toll road. If you have any other comments or suggestions, please feel free to reach out to us.
6/10 Okay
Latoya
Travelled with family and small children
Jan 29, 2024
It was cool it was quiet clean nothing bad or major
Latoya
Stayed 2 nights in Jan 2024
Response from Manager on Jan 29, 2024
Hello Latoya,Thank you for staying with us and for sharing your feedback. We're delighted to hear that you enjoyed a peaceful and clean experience at our hotel. We appreciate your kind words and hope to have the opportunity to welcome you back in the future for another enjoyable stay.
Whenever I’m traveling in NW Ohio, this is where I stay.
Everything one would want/expect from a nice hotel but that isn’t why I continue to stay here.
It’s the people! Best staff around, very professional, yet awesome friendly.
Ron
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Ron,Thank you for your kind words about our hotel and staff! We take pride in providing excellent service to our guests and it's great to hear that our staff has been a highlight during your visits. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
10/10 Excellent
Cynthia
Jan 15, 2024
Cynthia
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Cynthia,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience during your time with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. It would be our pleasure to welcome you back in the future.
10/10 Excellent
Kathy
Travelled with partner
Jan 9, 2024
Liked: Amenities
Clean & nicely decorated. Good price!
Kathy
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Kathy,Thank you for your kind feedback! We are delighted to hear that you found our hotel clean and nicely decorated. Providing excellent value for our guests is always our priority. We appreciate your positive review and hope to welcome you back in the future for another enjoyable stay.
It was nice hotel. The staff was friendly. Not much for restaurants in walking distance. The one I could walk was pretty good.
MATTHEW
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello MATTHEW,Thank you for your review! We are delighted to hear that you found our hotel nice and our staff friendly. While we don't have many restaurants within walking distance, we're glad to know that the one you found was pretty good. We hope to welcome you back in the future for another pleasant stay!
Hello Charles,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Our team takes pride in providing exceptional service and ensuring our guests have a memorable stay. We look forward to welcoming you back on your next visit!
Hotel and room was very nice and clean. I would love it if every hotel had walk-in showers, as we dislike stepping over the tub to get in. Great location, right off the turnpike. And they had plenty of towels! Some places are so stingy with them. We decided to skip the breakfast, as it didn't appeal to us. We have family and friends in Toledo, so we go a couple times a year. We definitely will stay at this hotel next time.
Thomas
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Thomas,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our clean and nice rooms, as well as our convenient location. We understand your preference for walk-in showers, and we appreciate your suggestion. Your comments about the ample supply of towels are also noted. We apologize if our breakfast offerings did not meet your expectations, but we're glad to know that it did not hinder your overall experience. We look forward to welcoming you back on your next visit to Toledo.
The room I was assigned had bed buds, then the second room I was moved too had issues with the tv. The man at the front counter said there was nothing he could do about the tv. I was told I’d get a refund for the inconvenience of getting bit by bed bugs, I never received a refund. I was covered in bites from bedbugs from head to toes that I ended up in the emergency room. I can say I won’t be returning .
Ruben
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Ruben, We apologize for any inconvenience you experienced during your stay. Our team is dedicated to ensuring a comfortable and enjoyable stay for our guests. We take reports of pests seriously and have immediately addressed the matter with our pest control team. Regarding the television issue, we apologize for any inconvenience caused and have forwarded your feedback to our maintenance department for review. We understand your concerns and kindly request that you contact our management team directly to discuss further.
10/10 Excellent
Pawan
Travelled with family
Jan 4, 2024
Nice
Pawan
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Pawan,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a nice experience during your stay with us. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon!
Hello James,Thank you for choosing to stay with us and for giving us a perfect rating! We are delighted to hear that you had a wonderful experience at our hotel. We truly appreciate your kind words and look forward to welcoming you back in the near future.
10/10 Excellent
John, Staten Island
Travelled with partner
Jan 3, 2024
Liked: Amenities
Very comfortable and clean hotel. The room layout provided everything we needed. There were a variety of choices for breakfast with waffles , bread, bagels, cereal, potatoes, and biscuits with gravy. The only protein available was some Yoplait yogurt or Quaker oatmeal packets. Thankfully there was fresh fruit. The staff was pleasant and efficient.
John
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello John,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you found our hotel to be comfortable and clean, and that the room layout provided everything you needed. We appreciate your feedback regarding the breakfast options, and we will certainly take it into consideration for future improvements. Our staff takes pride in providing excellent service, and we're glad to hear that they were pleasant and efficient during your stay. We hope to welcome you back in the future for another enjoyable experience.
Hello Janice, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
The property was awesome, the staff was extremely helpful, and the pool/exercise room was wonderful. Great location with many establishments within walking distance. Will definitely recommend and stay there again!
Anthony
Stayed 3 nights in Dec 2023
Response from Manager on Dec 31, 2023
Hello Anthony,Thank you for your amazing review! We are thrilled to hear that you enjoyed our property, helpful staff, and wonderful pool and exercise room. We take pride in providing a great location with many establishments within walking distance. We look forward to welcoming you back on your next visit!
We were really impressed, very nice place and very friendly front desk. Only complaint was the coffee pot in the room was dusty inside of it. Needs to be cleaned out.
Gregory
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Gregory,Thank you for your feedback on your recent stay with us. We appreciate your compliments about our property and friendly front desk. We apologize for the issue with the coffee pot and will make sure to address this with our housekeeping team. We strive to provide a clean and comfortable experience for all our guests.
Hello Michael,Thank you for the positive feedback on our hotel and its value. We're glad you enjoyed your experience in our first-rate room. We appreciate your kind words and hope to welcome you back in the future.
10/10 Excellent
Kathryn
Dec 22, 2023
Liked: Cleanliness, staff & service
Kathryn
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Kathryn,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.
10/10 Excellent
Saul
Dec 18, 2023
Liked: Staff & service
Saul
Stayed 2 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Saul,Thank you so much for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful time with us. Your satisfaction is our utmost priority, and we are glad to have met your expectations. We look forward to welcoming you back for another fantastic experience in the future. Safe travels!
Hello Edward,We are delighted to hear that you had a fantastic experience during your stay at our hotel! We truly appreciate your kind words and are thrilled that you gave us a perfect rating. We strive to provide exceptional service to all our guests, and we're glad to know that we succeeded in making your stay memorable. We hope to welcome you back soon!
Hello Barbara,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to welcome you back in the future for another exceptional stay.
8/10 Good
david
Dec 12, 2023
david
Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Hello david, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
we visited family. comfort Inn was perfect for our needs
NORMA
Stayed 4 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello NORMA,Thank you for choosing Comfort Inn for your recent visit to see family. We're delighted to hear that our hotel was a perfect fit for your needs. We appreciate your positive feedback and hope to welcome you back in the future.
Great price with great breakfast. Only issue was the room we got we couldn't tell if mattress just had dirt or bed bug feces. Easily got a new room but hard to get over the thought of possible bugs. Would not choose to stay here again
Trina
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Trina, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the great price and breakfast. We apologize for any inconvenience caused by the issue you experienced with your initial room. Rest assured, we take cleanliness very seriously and appropriate measures have been taken to address your concerns. We hope you will reconsider staying with us again in the future.
Hello Raylene,Thank you for your positive feedback! We strive to provide an excellent experience for our guests and we're glad you enjoyed your stay. We truly appreciate your kind words and hope to welcome you back in the future for another great hotel experience.
Hello Cherkesha,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another fantastic stay!
2/10 Terrible
Dari
Dec 4, 2023
Disliked: Property conditions & facilities
Had a non flushable toilet that never was fixed after asking . Was forced to pee in the bath tub
Dari
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Hello Dari, We apologize for any inconvenience you experienced during your stay. We strive to provide prompt resolutions for maintenance issues and we regret that we fell short in addressing your concerns. We encourage all guests to report any issues immediately to ensure a swift resolution. Please feel free to contact our management team directly to discuss your experience further.
2/10 Terrible
Youmee
Dec 4, 2023
The receptionist never showed up at the desk, and there was a man sleeping on the couch in the lobby!
Youmee
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Youmee, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Your feedback is important to us and we will address this matter with our team for improvement. We strive to provide a comfortable and welcoming environment for our guests.
Hello Robert,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding our convenient location near the expressway. We're glad you found it to be a positive aspect of your stay. We value your input and hope to welcome you back in the future.
The room was clean, comfortable and quiet. Front desk staff were very friendly and welcoming. The bed was really comfortable. We also enjoyed the included flavorful breakfast which saved us from having to go out for breakfast the next day. Very good value. If you need a place to stop during your travels, I recommend this place. Great value for the price.
Johnny
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Johnny,Thank you for your kind review! We're delighted to hear that you found our rooms to be clean, comfortable, and quiet. It's always a pleasure to know that our front desk staff was friendly and welcoming. We're glad you enjoyed our flavorful breakfast as well. We appreciate your recommendation and hope to welcome you back in the future. Safe travels!
always friendly people at the front desk.
I always feel safe, comfortable and it is in a good location
Sandra
Stayed 2 nights in Dec 2023
Response from Manager on Dec 7, 2023
Hello Sandra,Thank you for your positive feedback! We're delighted to hear that our friendly front desk staff and convenient location made your stay enjoyable. Ensuring your safety and comfort is our top priority, so it's wonderful to know we succeeded in meeting your expectations. We truly appreciate your kind words and hope to welcome you back in the future.
Hello Mary,Thank you for your kind words about our staff. We strive to provide a warm and friendly atmosphere for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
Hello Tiffaney,Thank you for sharing your positive experience with our friendly and efficient staff. We appreciate your kind words and hope to welcome you back in the near future.
Hello Trudy,Thank you for sharing your positive feedback! We're glad to hear that we met your expectations during your stay. We strive to provide our guests with a comfortable and enjoyable experience. We hope to welcome you back in the future for another great stay.
What a wonderful experience. I forgot an item and they immediately recovered it and set it aside for me to pick it up over 12 hours later. Thank you so much!
Jennifer
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Jennifer,Thank you for sharing your positive experience with us. We're delighted to hear that our team promptly assisted in recovering your item and took care of it until your return. We appreciate your kind words and hope to welcome you back in the future.
Staff at night when we checked in was very nice and accommodating. Staff in morning was abrasive after my wife asked a simple question. She asked if it was automatic check out and lady was rude. It was a simple yes or no question.
David
Stayed 1 night in Nov 2023
Response from Manager on Nov 26, 2023
Hello David,Thank you for sharing your feedback about the staff during your recent stay with us. We apologize for any inconvenience caused by the morning staff's response. We value your observation and will address this with our team for improvement. Please don't hesitate to reach out to our management team directly to discuss your experience further. We appreciate your understanding.
Just a one night stay as we were passing through on our way west. Everything was as it should be; clean, comfortable, affordable and welcoming. Even the breakfast was exceptional for a free hotel breakfast.
Roger
Stayed 1 night in Nov 2023
Response from Manager on Nov 23, 2023
Hello Roger,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be clean, comfortable, affordable, and welcoming. It's also great to know that you enjoyed our exceptional free breakfast. We hope to have the pleasure of welcoming you back in the future!
Hello Mark,Thank you for rating our hotel. We appreciate your feedback and we hope you had a pleasant stay with us. Please don't hesitate to reach out to us directly if you have any further comments or suggestions. We value your input and look forward to welcoming you back in the future.
Hello Karen,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that your experience met your expectations. If there is anything else we can assist you with in the future, please let us know.
Hello Barbara,Thank you for sharing your exceptional experience at our hotel! Your review truly makes our day. We appreciate your kind feedback and hope to welcome you back in the future for another outstanding stay.
i enjoyed my stay, staff was very friendly. i like the location. i am unable to review the pool or breakfast because i didnt use either this trip but will for sure stay again!
Tamika
Stayed 2 nights in Nov 2023
Response from Manager on Nov 18, 2023
Hello Tamika,Thank you for your kind review! We greatly appreciate your positive feedback about our friendly staff and convenient location. We're glad to hear that you had an enjoyable stay. We look forward to welcoming you back on your next visit and hope you will have the opportunity to experience our pool and breakfast.