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Reviews of Tokyo Toranomon Tokyu REI Hotel

3 out of 5
Tokyo Toranomon Tokyu REI Hotel
1-6-6 Atago, Minato-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 487 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, convenient location for our half yearly meetings in Tokyo.
Stayed 4 nights in Feb 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room a bit small compare with other Tokyu Rei location. Only set back was during holiday period, food was not convenient

10/10 Excellent

LEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice in general.

8/10 Good

Yuka

Stayed 1 night in Dec 2022

10/10 Excellent

Donna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Recommend to stay
Stayed 1 night in Dec 2022

8/10 Good

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice.
Stayed 1 night in Oct 2022

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for explorin Tokyo
Rooms are dated, a little small, but clean. The staff were incredibly friendly and helpful. The hotel is near to a few subway stations so getting around is easy.
Stayed 2 nights in Sep 2022

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jesse

Stayed 1 night in Apr 2022

10/10 Excellent

DALE, Torrance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great breakfast.
Stayed 3 nights in Dec 2021

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Tech Hotel
This is an excellent Tech Hotel! Close to a metro stop, and plenty of shopping and restaurants in the area. Great way to see Tokyo on a budget.
Stayed 8 nights in Jun 2021

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 3 nights in Dec 2019

10/10 Excellent

MAKOTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in/out and nice stay
Stayed 5 nights in Sep 2019

8/10 Good

Dyllian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, good room, great location
The room was small (rented a single double bed) but the amenities were numerous. Free water, green tea, and coffee. Laundry was coin op, however dry cleaning was available. The local area is amazing, the hotel itself is right next to a Buddhist temple and Tokyo tower is only 3 blocks away. Shimbashi station is a bit far with a 15 minute walk, however, the station servicing the Ginzo line is much closer.
Stayed 3 nights in Oct 2019

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took 1 hour from Haneda airport. I transferred my Keikyu express at Mira to Onarimon. The sidewalks to the hotel are not good or flat to carry my bag from the stations.
Stayed 1 night in Jun 2019

8/10 Good

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Chris, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located on the periphery of Shinbashi. The area is very peaceful and allows travelers to take a break from bustling Tokyo. Train stations require extra walking than usual to reach but it shouldn’t be a big deal since that is Tokyo for most people. Hotel is standard. Has most of the basic needs. Easy check in. Clean room. Noise cancelling window. Only thing I wish the hotel would change are the keys to the room. Not the most convenient thing to carry; especially when travelers want to go out for a run after eating and drinking all day. Good hotel overall.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport and convenient.
Good value, breakfast offered wide selection. Shrine nearby definitely worth visiting.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’love it ! Great location, comfortable bed, good amenities, great bathtub 👍 I would back again 👏👏👏
Stayed 1 night in Apr 2019

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and close to transport
Convenient, clean and a very good breakfast. Front desk staff were very helpful.
Stayed 3 nights in Mar 2019
Response from utti on Apr 6, 2019
Thank you very much for using Shinbashi Atagoyama Tokyu REI Hotel. Thank you very much good comment for our staff. Were you able to spend time during your stay? We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Upgrade
Stayed 1 night in Jan 2019
Response from utti on Mar 27, 2019
新橋愛宕山東急REIホテルをご利用いただきまして誠にありがとうございます。 5段階中の評価4を頂きまして誠にありがとうございます。 今後とも宜しくお願いいたします。

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019
Response from utti on Mar 23, 2019
新橋愛宕山東急REIホテルのご利用ありがとうございます。また高評価を頂ましてありがとうございます。 お客様より頂きました評価を大切にして参ります。 今後とも宜しくお願いいたします。

8/10 Good

Werner, Waikoloa

Liked: Cleanliness, staff & service, property conditions & facilities
Let there be various light options
Small room, bed against the wall. Biggest complaints: lighting, it's either on, bright ceiling lights or no lights at all. Only english TV channel is CNN and it's voiced over in Japanese.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Shigeyuki

Disliked: Cleanliness
Stayed 1 night in Dec 2018

6/10 Okay

Geza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay for 1 night, have to pay for regular TV! NO
Hotel was not bad for what I needed. Rooms served its purpose nothing spectacular. The only complainant I have is that you have to pay to watch TV, I did not want to watch 1st run films let alone adult films, I just wanted to get news and weather and I couldn't even do that. So I put up with that for the one night stay, which was not a bargain at all. I don't think I will repeat.
Stayed 1 night in Aug 2018

4/10 Poor

Laura, Australia

Liked: Staff & service
Disliked: Cleanliness
Hotel staff were very friendly but the hotel room was dated, heating/cooling vent had mould, carpet was musty, mattress had old stains and different types of hair on it which you could see through the fitted sheet. Stayed at 5 different hotels while travelling in Japan and all were around the same price and great. This one was the exception and we are glad we only stayed one night.
Stayed 1 night in Sep 2018

8/10 Good

Juzar

Liked: Cleanliness, property conditions & facilities, room comfort
Good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and the staff were very helpful. The room was a little small for me. The location allowed me to get to the subway with short walks. There were places to eat including the restaurant in the hotel.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to Stay
I stayed for 2 weeks. The room is cleaned and confortable with a fine bed smelled old. There is not a safe for a long stayer but I loved staying the hotel for business. With family is it not recommended.
Stayed 7 nights in Mar 2018

10/10 Excellent

L, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with the hot overall. Excellent service. Breakfast was a lots of choices.
Stayed 9 nights in Feb 2018

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

steve , las vegas

Liked: Cleanliness, staff & service, room comfort
Exactly what I needed
This hotel gave me exactly what I needed: a bed, a shower, a bathroom, and a desk. The only draw back was there was not a closet or a set of drawers to be found. Other than that, totally fine.
Stayed 6 nights in Jan 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Handy Location
Small room but typical forJapan, a 10 minute walk from train station through lively street areas!
Stayed 2 nights in Dec 2017

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall. Room is rather small.
Stayed 6 nights in Oct 2017

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great service
I had a massage in my room, with as ever easy to set up and wonderful, fell asleep right after.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room was too small
Stayed 1 night in Jun 2017
Thank you very much for your stay in Shinbashi Atagoyama Tokyu REI Hotel. We are looking forward to welcoming you again. Kind Regards.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2017

6/10 Okay

Matt, California

Liked: Cleanliness, staff & service
This is a standard Japanese business hotel. Very clean, with necessary bathroom amenities, and with efficient staff. The rooms are extremely small. If you are able to secure a window with a view that helps. The breakfast is good.

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
tiny rooms
We booked for two adults and child but the room was a tiny room even for japan and 1 x double bed so we were like sardines in a tin. There was barely enough space for our carry on suitcases

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Yusuke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just for sleep
very tiny room but hospitality was good