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Reviews of Hotel Villa Fontaine Grand Tokyo - Tamachi

3.5 out of 5
Hotel Villa Fontaine Grand Tokyo - Tamachi
Mita Twin Building East Wing, 4-2-8 Shibaura, Minato-ku, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews" "
Rating 8 - Good. 374 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jiangling

Travelled with family
Convenient location, quite area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jiangling

Stayed 1 night in Apr 2024

10/10 Excellent

Dominique, Camperdown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Perfect for a couple with toddler. Straight line to Haneda airport and lots of food options including a supermarket.
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Mar 6, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。いつお越しいただきましてもお客様にご満足いただけるサービスをご提供できますようスタッフ一同日々精進して参ります。 またお客様にお目にかかれますことをスタッフ一同心より楽しみにお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京田町マネージャー

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Mar 6, 2024
この度は、ホテルヴィラフォンテーヌグランド東京田町店ご宿泊いただきまして誠にありがとうございます。また数あるホテルの中、当館をお選びくださり誠にありがとうございます。最高とのお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。多くのお客様により快適にお過ごしいただけるよう、ホテル全体で一層のサービス向上に努めてまいります。また次回のお越しを心よりお待ち申し上げます。ホテルヴィラフォンテーヌグランド東京田町マネージャー

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Feb 23, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。 またお近くへお越しの際は当ホテルにてスタッフ一同お待ち申し上げております。 ヴィラフォンテーヌグランド東京田町 マネージャー

10/10 Excellent

Expedia

Stayed 5 nights in Dec 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 29, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。 またお近くへお越しの際は当ホテルにてスタッフ一同お待ち申し上げております。 ヴィラフォンテーヌグランド東京田町 マネージャー

10/10 Excellent

Tung-Lin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very easy access to both JR and Subway stations. Hotel is very clean. Service at the front desk and the restaurant are excellent. Breakfast buffet is both delicious and has great variety of food options.
Stayed 4 nights in Dec 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 9, 2024
Thank you for staying with us and giving us your feedback.We are very glad to hear that you liked the location and the room.We are glad you liked breakfast.We look forward to welcoming you back in the near future.SincerelyVilla Fontaine grand tokyo TamachiManager

4/10 Poor

Jamie

Stayed 7 nights in Nov 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 9, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただきましたこと重ねて御礼を申し上げます。評点より、ご滞在に関しましてご期待に沿う事ができなかったようで、大変心苦しく思います。 申し訳ございません。 今後は快適にお過ごしいただけますよう、サービス面やお部屋の清掃・設備の改善に向けスタッフ一同尽力して参ります。何かお気づきのことがございましたら、些細な事でも構いませんので、ご意見いただけますと幸いでございます。またのご来館を心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京田町マネージャー

6/10 Okay

SUNG HOON

Stayed 4 nights in Nov 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 9, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。 またお近くへお越しの際は当ホテルにてスタッフ一同お待ち申し上げております。 ヴィラフォンテーヌグランド東京田町 マネージャー

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very easy to walk to from Tamachi station, the staff were very helpful and friendly. The room was clean and big enough for 2 of us.
Stayed 2 nights in Nov 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 9, 2024
Dear JosephThank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.We are very pleased to hear that you highly evaluated our hotel's location and the service provided by our staff.We will share your feedback with our staff and will continue to work hard to provide you with the best services and guidance to make your stay more comfortable from the perspective of our guests.We sincerely look forward to welcoming you again.Hotel Villa Fontaine Grand Tokyo Tamachi Manager

8/10 Good

Chi Sum

Stayed 3 nights in Nov 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jan 9, 2024
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。 またお近くへお越しの際は当ホテルにてスタッフ一同お待ち申し上げております。 ヴィラフォンテーヌグランド東京田町 マネージャー

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Quiet and close to station Only bad thing was that the pillow was too soft Overall great place to stay
Stayed 5 nights in Oct 2023

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the hotel. Very close proximity to the train station, lots of excellent food options within walking distance and overall a convenient location. I would definitely stay here again in the future.
Stayed 7 nights in Oct 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Nov 2, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. Thank you very much for choosing our hotel among many hotels.We are pleased to hear that you are satisfied with our services.We are very happy to hear our guests say, "I would like to stay here again," and this is the greatest pleasure and encouragement for us in the hospitality industry.We hope to see you again when you are in the neighborhood. We look forward to seeing you at our hotel.Manager, Hotel Villa Fontaine Grand Tokyo Tamachi

6/10 Okay

Vilma

Travelled with family
Disliked: Staff & service, amenities
Good hotel accessibility. The room space is very limited. The breakfast must be improved adding fresh fruits every day.
Stayed 3 nights in Oct 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Nov 6, 2023
Thank you very much for choosing Hotel Villa Fontaine Grand Tokyo Tamachi and leaving your comments.We apologize for not meeting your expectations regarding the room space and breakfast.We will do our best to improve the room environment, breakfast menu, and other services to meet your expectations.Again, thank you very much for your stay and for your evaluation.We look forward to welcoming you again.Hotel Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Agnes Miyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very pleased with our room on the 17th floor-quiet, carefully, well-appointed and lit and comfortable. This morning’s bonus was a clear view of Fujisan atop with snow! Another small, so Japanese thing was the drip coffee packet with “origami hooks” Staff were very polite, but I was glad I speak adequate Nihongo. Shiga-san was very helpful with getting a box, packing materials and addressed the form for us. Yamato transport is fabulous! One suggestion: unless one reads kanji, the heat/cooling remote is useless. One night we were too hot, the next too cold. Please put an instruction card about the names of the buttons and their functions. Your guests will be more comfortable. Thanks.
Stayed 4 nights in Oct 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Oct 18, 2023
Thank you very much for choosing Hotel Villa Fontaine Grand Tokyo Tamachi. Furthermore, we would also like to thank you again for taking time to provide us with your feedback.We are very happy to know that you seemed to like the facility, location and our staff service.However, I am sorry that you felt uncomfortable with instruction of the remote control of the air conditioner.We will make new information of them and we are planning to put in each rooms.Thank you again for giving us precious advice.We look forward to welcoming you again in near future.Hotel Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant hotel
Room is very clean and comfortable. Located near JR and metro station. Staffs are friendly and helpful. Will recommend to stay there.
Stayed 4 nights in Oct 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Oct 17, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.It is our pleasure to read that you had a generally pleasant stay with us. We are very pleased to hear that you gave us high marks for our staff, rooms, facilities, and location.We will continue to strive to meet the expectations of our guests who stay at Villa Fontaine Grand Tamachi, and we sincerely hope that you will continue to patronize us in the future.We look forward to welcoming you to Villa Fontaine Grand Tamachi again in the future.

10/10 Excellent

Lee

Stayed 6 nights in Oct 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Oct 28, 2023
この度は、ホテルヴィラフォンテーヌグランド東京田町店ご宿泊いただきまして誠にありがとうございます。また数あるホテルの中、当館をお選びくださり誠にありがとうございます。最高とのお褒めの言葉をいただき、大変嬉しく思っております。多くのお客様により快適にお過ごしいただけるよう、ホテル全体で一層のサービス向上に努めてまいります。また次回のお越しを、スタッフ一同心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京田町マネージャー

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Tokyo
The room is very clean and comfortable. Staffs are friendly and approachable. We were told that there were free drinks and snacks available for us at the lobby from 5-7pm. The hotel is very near the JR station and there are supermarket and convenience stores along the way to the hotel. We are very pleased with our stay. Definitely coming back to stay if we come Japan again.
Stayed 3 nights in Sep 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Oct 6, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.We are very grateful for your kind words of praise regarding our staff and location.We are very happy to hear that you enjoyed our Happy Hour service, which we started this month.We hope you are satisfied with our service.We hope you will have another opportunity to spend a relaxing time at Villa Fontaine Grand Tokyo Tamachi and we look forward to welcoming you again.Hotel Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Mirro

Travelled with partner
Liked: Amenities
Nice rock garden
Stayed 1 night in Sep 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Oct 2, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. In addition, we appreciate you took time to leaving a comment. We are very happy to know that you might like the facility of this hotel.The Japanese garden is one of the recommendations of our hotel.All of our staff will continue to seek for the better service to satisfy our guests.We all look forward to seeing you again.Villa Fontaine Grand Tokyo Tamachi Manager

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed as part of a stopover on way home from business trip. Nice and close to transport so could easily do a few tourist things. will be back for sure
Stayed 1 night in Sep 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 19, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi.We would also like to take this opportunity to thank you again for taking the time to give us your rating.We are very pleased to hear from you that you will be back for sure.We will continue to improve our services so that our guests can enjoy a more comfortable stay.We sincerely look forward to your next visit.Hotel Villa Fontaine Grand Tokyo Tamachi Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 5, 2023
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただき重ねてお礼申し上げます。今回のご滞在はいかがでしたでしょうか。快適にご滞在いただけたようでしたら幸いでございます。 またお近くへお越しの際は当ホテルにてスタッフ一同お待ち申し上げております。 ヴィラフォンテーヌグランド東京田町 マネージャー

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
First time in japan on a stopover to europe and was nice and close to everything. Looking forward to staying again on my return home
Stayed 3 nights in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Aug 22, 2023
Thank you very much for staying at Villa Fontaine Grand Tokyo Tamachi from among many hotels.We would also like to thank you again for taking time out of your busy schedule to send us your feedback.We are very happy to hear that you had a pleasant stay with us.We hope that you will visit our hotel again when you come back to Japan.We look forward to welcoming you again.Villa Fontaine Grand Tokyo TamachiManager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 2, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for taking time out of your busy schedule to give us your feedback.All of us at Hotel Villa Fontaine Grand Tokyo Tamachi will do our best to provide you with services that will satisfy you no matter when you visit us. We all look forward to seeing you again. Villa Fontaine Grand Tokyo Tamachi Manager

2/10 Terrible

Katerina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 3, 2023
この度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただきましたこと重ねて御礼を申し上げます。評点より、ご滞在に関しましてご期待に沿う事ができなかったようで、大変心苦しく思います。 申し訳ございません。 今後は快適にお過ごしいただけますよう、サービス面やお部屋の清掃・設備の改善に向けスタッフ一同尽力して参ります。何かお気づきのことがございましたら、些細な事でも構いませんので、ご意見いただけますと幸いでございます。またのご来館を心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド東京田町マネージャー

8/10 Good

Zenaida

Travelled with group
Disliked: Property conditions & facilities
I asked for assistance in checking the television There was no sound on the only English Channel available- a receptionist came up thinking it was the remote control but it was not. No one else followed up on the issue. I was there for four nights!!!!
Stayed 4 nights in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 3, 2023
Thank you for staying at the Hotel Villa Fontaine Grand Tokyo Tamachi and taking time to leave comments as well.We are truly sorry to read the issue you experienced.It was very unfortunate that the English channel had a sound trouble so we have asked repairer to fix the channel and it has been improved for now.Furthermore, let me apologize to make you feel uncomfortable with the correspondence from our staff.I do not believe they acted in that way on purpose but whatever the reason we can fully understand your feelings from your point of view and this issue will be looked into in order to avoid reccurence.We appreciate your feedback as it enables us to improve our standards.Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Catherine

Stayed 3 nights in Aug 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 6, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. In addition, we appreciate you to take time to evaluate.We are very happy to know you might like your stay with us.We will continue to seek for the better service that everyone who visits our hotel is satisfied and comfortable.We look forward to welcoming you again when you are in Tokyo.Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
An excellent, value for money hotel. The staff were really helpful and friendly. Clean and comfortable.
View from room
Stayed 5 nights in Jul 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Aug 7, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for your feedback.We are very honored to receive your compliments on our staff and guest rooms.The entire staff will continue to work even harder to ensure customer satisfaction in the future.We look forward to welcoming you back to our hotel.Manager, Hotel Villa Fontaine Grand Tokyo Tamachi

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and modern. Friendly staff, loved the breakfast! I recommend to everyone!
Stayed 2 nights in Jul 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Jul 29, 2023
この度はホテルヴィラフォンテーヌグランド田町店にご宿泊いただき、誠にありがとうございます。また、ご感想もお寄せ頂きましたこと重ねてお礼を申し上げますお客様より「素晴らしいホテル、とても清潔でモダン。フレンドリーなスタッフ、朝食が気に入りました!みんなにお勧めします!」とのお言葉を頂き大変嬉しく存じます。ご来館くださる皆様にご満足頂き心地よくお過ごしになられ、再び訪れたいと感じて頂ける場所でいられますよう、今後ともスタッフ一同努めて参ります。またお目にかかれます日を、心よりお待ち申し上げております。ホテルヴィラフォンテーヌグランド田町店 マネージャー

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Very close to subway and train stations even to get to airport
Stayed 1 night in Jun 2023
Response from Villa Fontaine Grand Tokyo Tamachi Manager on Jul 5, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for your feedback.We are very pleased that you are satisfied with our rooms and location.We look forward to welcoming you back to our hotel when you are in the area.

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Villa Fontaine Grand Tokyo Tamachi Manager on Jun 4, 2023
Thank you very much for staying at Villa Fontaine Grand Tokyo Tamachi.We would also like to thank you again for taking time out of your busy schedule to give us your feedback.We are pleased to hear that you had a pleasant stay with us.We hope you will choose our hotel again when you come back to the area.We look forward to welcoming you again.

10/10 Excellent

Daniel

Stayed 1 night in Apr 2023
Response from Villa Fontaine Grand Tokyo Tamachi Manager on May 6, 2023
Thank you for choosing our hotel from among many hotels. We also appreciate your feedback.We hope you enjoyed your stay with us this time.We hope you had a pleasant stay with us.We hope that you will consider staying at our hotel again when you come to Tokyo.We look forward to welcoming you again.

10/10 Excellent

Gijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from ホテルヴィラフォンテーヌグランド東京田町マネージャー on Apr 22, 2023
この度は、ホテルヴィラフォンテーヌグランド東京田町にご宿泊いただきまして誠にありがとうございます。また、貴重なお時間を割いてのご投稿に併せて御礼を申し上げます。ご滞在中はお寛ぎいただけたご様子に私共も大変嬉しく存じます。ご来館くださる皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、スタッフ一同より一層精進して参ります。お近くにお越しの際は、是非また当ホテルをご利用いただけますと幸いでございます。お会いできることを楽しみにお待ち申し上げております。

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and I couldn't believe the price!
Stayed 1 night in Apr 2023
Response from Villa Fontaine Grand Tokyo Tamachi Manager on Apr 16, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. Thank you very much for choosing our hotel among many hotels.We are glad to hear that you had a relaxing time during your stay with us.We would be honored if we could help you create wonderful memories of your trip to Tokyo.We hope that you will choose our hotel again.We look forward to seeing you again.Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Haeyeon

Stayed 2 nights in Mar 2023
Response from ホテルヴィラフォンテーヌグランド東京田町マネージャー on Apr 21, 2023
の度はホテルヴィラフォンテーヌグランド東京田町店にご宿泊頂きまして誠にありがとうございます。また、お忙しい中ご評価をお寄せいただきましたこと重ねて御礼を申し上げます。ご滞在中はごゆっくりとお過ごしいただけましたご様子に、私共も大変嬉しく存じます。お客様にご満足いただけますことが、私どもの何よりの喜びでございます。今後もサービス向上と居心地の良いホテル造りに向け尽力して参りますので、お近くにお越しの際は是非またご利用くださいませ。お客様に再びお目にかかれますことをスタッフ一同心より楽しみにお待ち申し上げております。

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very lovely and helpful. Location is fantastic however room was a bit outdated and bathrooms could do with a refresh. Overall was happy with the service and pricing.

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
A very good business hotel
Stayed 1 night in Mar 2023
Response from ヴィラフォンテーヌグランド東京田町 くちこみ担当 on Sep 27, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.All of our staff will strive to provide you with services that will satisfy you no matter when you visit us. We all look forward to seeing you again.

10/10 Excellent

Chun Man Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable Taxi fares to & from Airport which cost around Yen 6500 & 20 mins each way. Saved time and troubles when transiting with luggages. 10 mins walk to JR, Metro Stations & Odaiba bus stop which takes only 10 mins to Odaiba. Hotel room is neat, clean and reasonable priced.
Stayed 8 nights in Mar 2023

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great hotel. Clean and comfortable. Great location to get on and off the train. Plenty of things to do in the area. Was able to get to Disney in 10 minutes by train and Imperial Palace in 20. Can't stress enough how great of a location this is. Highly recommended
Stayed 6 nights in Jan 2023
Response from Villa Fontaine Grand Tokyo Tamachi Manager on Feb 1, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. Thank you very much for choosing our hotel among the many hotels available.We are very pleased to receive your compliments regarding our guest rooms and location. We are happy to hear that you enjoyed sightseeing during your stay.We hope that you will choose our hotel again when you visit Japan. Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Response from Villa Fontaine Grand Tokyo Tamachi Manager on Jan 13, 2023
Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Tamachi. Thank you very much for choosing our hotel among many hotels.How was your stay this time? We are happy to hear that you had a pleasant stay. We look forward to welcoming you back to our hotel when you are in the area again. Villa Fontaine Grand Tokyo Tamachi Manager

8/10 Good

TOMOYA, Murasakino Kitaku Kyoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good service and facility.
Stayed 1 night in Oct 2022
Response from Hotel Villa Fontaine Grand Tokyo Tamachi Manager on Nov 1, 2022
Thank you for staying at our hotel this time.We are very happy to hear that you had a relaxing time during your stay.We are looking forward to seeing you again.

10/10 Excellent

Akiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to the station, supermarket, restaurants within 5 min walk. Staff are friendly and kind. The room is clean and they change towels and amenities every day during my 1week stay. Only 2 Washing & dry machines are there. Strongly recommended
Stayed 5 nights in Aug 2022
Response from Hotel villafontaine Grand Tokyo Tamachi on Oct 2, 2022
Dear Ms.AkikoThank you for choosing to stay at the Hotel Villa Fontaine Grand Tokyo Tamachi and for taking the time to share your comments about your recent stay. It is always encouraging for us to receive our guests’ feedback, which allows us to maintain and improve the facilities we offer. As we strive to provide the best possible service to all our guests your comments are extremely valuable to us. Once again thank you for your time and we look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo Tamachi in the future.With kind regards,Hotel Villa Fontaine Grand Tokyo Tamachi Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from ヴィラフォンテーヌグランド東京田町 on Jan 19, 2021
ご利用、誠にありがとうございました。レビューの投稿もありがとうございます。 またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020
Response from ホテルヴィラフォンテーヌグランド東京田町 マネージャー on Apr 17, 2020
この度はホテルヴィラフォンテーヌグランド東京田町へのご宿泊誠にありがとうございます。 ごゆっくりお寛ぎ頂けましたでしょうか。 またのお越しを心よりお待ちしております。 お忙しい中ご投稿ありがとうございました。

10/10 Excellent

HANAYO

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. No safe in room was my only issue
Stayed 2 nights in Jan 2020
Response from Hotel Villa Fontaine Grand Tokyo-Tamachi on Feb 8, 2020
Dear Guests We are very glad to hear that you were satisfied with our service. Although, We are very sorry that there is not safety box in a room. We have safety box in only type of king room. If you have an opportunity to stay with us again, please choose king room. We look forward to next your visit. Best Regards, Hotel Villa Fontaine Grand Tokyo-Tamachi Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
This was my third stay at this hotel. The location is great; the hotel very comfortable; laundry facilities help also.
Stayed 17 nights in Dec 2019
Response from Manager on Jan 14, 2020
Thank you very much for staying at our hotel. We would also like to thank you for your valuable time and contribution to the review. we are very pleased that you enjoyed your stay. The rooms are on the 14th floor and above, so you can see the cityscape of Tokyo. Also since this hotel is located in the office district, I think that you can spend a relatively slow night in peace and security. Since this hotel is located in the office district, I think that you can spend a relatively slow night in peace and security. We will continue to improve the service of all staff. We look forward to seeing you again. Best regards, Hotel Villa Fontaine Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Fairly nice property. Staff were courteous. Had some trouble getting the hot water to stay at one temperature and I think the property can get rid of the plastic amenities. Other than that, quite convenient for the average business traveler.
Stayed 4 nights in Jan 2020
Response from Villa Fontaine Grand Tokyo Tamachi on Jan 17, 2020
Thank you for staying with us Villa Fontaine Tamachi and your feedback. We will continue to make effort to improve our service. We are looking forward to your next visiting. Thank you. Best Regards. Villa Fontaine Grand Tokyo Tamachi Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Manager on Jan 14, 2020
Thank you very much for staying at our hotel. We would also like to thank you for your valuable time and contribution to the review. we are very pleased that you enjoyed your stay. Since this hotel is located in the office district, I think that you can spend a relatively slow night in peace and security. We will continue to improve the service of all staff. We look forward to seeing you again. Best regards, Hotel Villa Fontaine Manager