Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Hotel Villa Fontaine Tokyo - Kayabacho

3 out of 5
Hotel Villa Fontaine Tokyo - Kayabacho
1-8-2 Shinkawa Chuo-ku, Tokyo, Tokyo-to

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 1007 reviews" "
Rating 8 - Good. 460 out of 1007 reviews" "
Rating 6 - Okay. 136 out of 1007 reviews" "
Rating 4 - Poor. 48 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jihad

Disliked: Staff & service
Receptionist are not professional, the hotel have 2 building separately, and the hotel staff doesn’t tell and make me confusing to find my room.
Stayed 3 nights in Mar 2024

8/10 Good

Indvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet area but the property looked like a cat B prison set up. Overall rooms were very nice and clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location to access the rest of Tokyo. Staff were very friendly and the room was a reasonable size.
Stayed 4 nights in Mar 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Mar 14, 2024
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.Hotel Villa Fontane Kayabacho Manager

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Extremely kind and helpful staff. Good amenities and a Family Mart just across the street. Would definitely recommend.
Stayed 9 nights in Mar 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Mar 14, 2024
Thank you very much for using our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Hotel Villa Fontane Kayabacho Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot to stay at, near all amenities and transportation
Stayed 2 nights in Mar 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Mar 17, 2024
Thank you very much for choosing Hotel Villa Fontaine Tokyo Kayabacho from among the many hotels available.We are glad that you had a comfortable stay.All of our staff will continue to work hard to ensure your satisfaction.Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good close to the subway, but the room is a bit small.
Stayed 1 night in Feb 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Feb 24, 2024
Thank you very much for staying at Hotel Villa Fontaine Kayabacho.Thank you for your evaluation regarding our location.We also have larger rooms available, so please consider that as well.Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

Dunnil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service. Facilities were as expected.
Stayed 5 nights in Feb 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Feb 21, 2024
Thank you very much for staying at Hotel Villa Fontaine Tokyo Kayabacho.It's only a 3-minute walk from Kayabacho Station, so we look forward to staying with you next time you're in the area.All of our staff will continue to work hard every day to ensure your satisfaction.Villa Fontaine Tokyo Kayabacho Manager

10/10 Excellent

Marcus, Kingston upon Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Jan 24, 2024
この度は数あるホテルの中より、ホテルヴィラフォンテーヌ東京茅場町店へご宿泊頂き、誠にありがとうございます。お忙しいところ、口コミをご投稿頂きありがとうございました。ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。お客様がいつも快適にお寛ぎ頂ける様、私達は努力を怠らず、皆様をお出迎えさせて頂きます。またのご宿泊を心よりお待ちしております。ヴィラフォンテーヌ東京茅場町 マネージャー

10/10 Excellent

YOSHIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Dec 12, 2023
この度はホテルヴィラフォンテーヌ東京茅場町にご宿泊いただきまして誠にありがとうございます。また貴重なお時間を割いてのご投稿に併せて御礼を申し上げます。評点よりご滞在中はごゆっくりとお寛ぎいただけましたようで、大変嬉しく存じます。お客様に快適にお過ごしいただけます事が、私共の何よりの喜びでございます。今後もサービス向上と居心地の良いホテル造りに尽力して参りますので、是非またご利用くださいませ。お客様のお越しをスタッフ一同お待ち申し上げております。ホテルヴィラフォンテーヌ東京茅場町マネージャー

10/10 Excellent

charles

Stayed 1 night in Oct 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Dec 10, 2023
この度はホテルヴィラフォンテーヌ東京茅場町にご宿泊いただき誠にありがとうございます。今後もご満足いただけるサービスを提供できるよう日々努めて参ります。スタッフ一同、またのお越しを心よりお待ち申し上げております。ヴィラフォンテーヌ東京茅場町マネージャー

10/10 Excellent

Chi Keung

Stayed 3 nights in Oct 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Nov 8, 2023
この度は数あるホテルの中より、ホテルヴィラフォンテーヌ東京茅場町店へご宿泊頂き、誠にありがとうございます。ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。お客様のお褒めの言葉が私共の日々の活力となります。またお客様が当館へおかえりになった際も快適にお過ごし頂ける様、精進して参ります。お客様にまたお会いできる事を、スタッフ一同心よりお待ちしております。

8/10 Good

Logan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Smallish but comfortable room, recently redecorated with kettle and fridge. Convenient coin laundry. Not the most interesting area but close to metro stations and near Sumida River which is good for running. Not the best selection at breakfast but generally good hotel.
Stayed 5 nights in Oct 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Nov 8, 2023
Thank you for staying at Hotel Villafontaine Tokyo Kayabacho.We are really glad you gave us the good comment and it's special for us.We try to make your staying more enjoynable and comfortable, we look forward to serving you with better service.Hotel Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay within the month and the hotel is convenient and walking distance from TCAT bus terminal. My first stay was excellent, but my second stay had some minor but annoying issues. The in room safe malfunctioned twice and wouldn’t lock and open once locked. The second issue was the bidet on the toilet would not operate properly and upon notification the front desk apologized and said to use water from the wash basin, really now? The third issue was air conditioning system was difficult to operate due to remote control being only written in Japanese, but even after using Google translator the system would shut off after a few hours. The last issue although minor was the stains in the shower on the black colored walls, it looked unsanitary, but I think it’s due to harsh chemicals when cleaning. On a positive note the bed was comfortable and the water pressure in the shower was great. The complimentary self service toiletries is a nice touch. I will stay here again due to its good location and walking distance to many restaurants and sightseeing options.
Stayed 2 nights in Oct 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Nov 8, 2023
Dear Guest,Thank you for spending your precious time to share your feedback. And we feel so sorry that we failed to satisfy you. We will take into your advice and try our best to improve our service. Wish we can have the chance to offer our best service to you in the future.Sincerely,Villa Fontaine Tokyo KayabachoManager

10/10 Excellent

clayton

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice and clean, well maintained property with spacious bedroom and bathroom by Japanese standards. The bed was comfortable and the shower water pressure was excellent.
Stayed 4 nights in Oct 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Oct 11, 2023
Thank you for staying at Hotel Villa Fontaine Tokyo Kayabacho.We are really glad you gave us the good comment and it's special for us.We try to make your staying more enjoynable and comfortable, we look forward to serving you with better service.Hotel Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

Tsz Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to subway station , easy access to shopping area
Stayed 4 nights in Aug 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Sep 3, 2023
この度はヴィラフォンテーヌ茅場町にご宿泊いただき誠にありがとうございます。立地についてお褒めの言葉をいただき誠に光栄でございます。またのご利用を心よりお待ち申し上げております。ヴィラフォンテーヌ茅場町 マネージャー

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2023
Response from ホテルヴィラフォンテーヌ東京茅場町 on Jul 1, 2023
この度はホテルヴィラフォンテーヌ東京茅場町にご宿泊頂き誠に有難うございます。大変高い評価を頂けましたこと、スタッフ一同心より嬉しく存じます。この度はお忙しい中口コミへのご投稿誠にありがとうございました。お客様のまたのご利用をスタッフ一同お待ち申し上げております。

6/10 Okay

Kuniko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and knowledgeable staff
Stayed 3 nights in Jun 2023
Response from ホテルヴィラフォンテーヌ東京茅場町 on Jul 1, 2023
Thank you for staying with us.We are relieved to hear that you had a comfortable time here.We really hope serving you again when you come to Japan.We look forward to seeing you again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
High cost/performance ratio
Stayed 3 nights in May 2023
Response from Villa Fontaine kayabacho Manager on Jun 8, 2023
Thank you for staying at Villa Fontaine Kayabacho.Thank you for your high evaluation.We look forward to welcoming you again in the future if you have the opportunity.

10/10 Excellent

SARAVANAPRATHAP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It served my purpose (place to sleep at night) very well.
Stayed 1 night in Apr 2023
Response from Hotel Villa Fontaine Kayabacho Manager on May 12, 2023
Thank you very much for staying Hotel Villa Fontaine Kayabacho.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not good place to stay.
Stayed 2 nights in Apr 2023
Response from Villa Fontaine Kayabacho Manager on Apr 20, 2023
Thank you for staying at Hotel Villa Fontaine Kayabacho.We apologize for the inconvenience.If you have any concerns regarding your stay, please let us know.All the staff will do their best to provide services that meet the expectations of our customers.We look forward to seeing you again.

10/10 Excellent

Firman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee! My Kai at reception was fantastic in helping me secure the Japanese souvenir l was looking for! I wouldn’t have been able to buy it without her. Thanks a million Mukai!!!
Stayed 4 nights in Mar 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Jan 8, 2024
Thank you very much for choosing Hotel Villa Fontaine Tokyo Kayabacho.Thank you also for your feedback on our staff and amenities. We sincerely look forward to welcoming you again.Hotel Villa Fontaine Tokyo Kayabacho Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff and front desk were incredibly helpful! They communicated with me several times through the Expedia app, were incredibly helpful and polite upon arrival, allowed me to drop off my luggage early before check in, and helped me get a taxi. The bedroom and bathroom were the perfect amount of space for one person and their quality of amenities were good for this price range. Would highly recommend and definitely stay again!
Stayed 2 nights in Mar 2023
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Jan 8, 2024
Thank you very much for staying at Hotel Villa Fontaine Tokyo Kayabacho.Thank you for your compliments on our staff's service and facilities. We will continue to make efforts to improve our services. We look forward to welcoming you again.Hotel Villa Fontaine Tokyo Kayabacho Manager

10/10 Excellent

Hidemichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with the pricing and service level
Stayed 1 night in Jan 2023
Response from ヴィラフォンテーヌ東京茅場町 マネージャー on Feb 4, 2023
この度はホテルヴィラフォンテーヌ東京茅場町にご宿泊いただきありがとうございます。また価格やサービスについて高評価をいただきましたこと重ねてお礼申し上げます。今後ともよりよいサービスを提供できますよう精進してまいりますのでまた機会がありましたらご利用をお待ちしております。

8/10 Good

Kacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and affordable; nice central location. A bit noisy because the window was not fully sealed.
Response from Hotel Villa Fontaine KAYABACHO Manager on Jan 28, 2023
Thank you for staying at our hotel.We apologize for the inconvenience caused by the fact that the windows were not fully closed and it was noisy.We will be careful not to do the same thing this time.We’re waiting for next reservation.

10/10 Excellent

HARSHANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Sep 10, 2023
Thank you for giving us your comment. We really look forward to seeing you again.Hotel Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

Xiao hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is 400m away from a subway station. There is 24h noodle shop besides. Price is not bad.
Stayed 1 night in Oct 2022
Response from ヴィラフォンテーヌ東京茅場町 マネージャー on Oct 23, 2022
Thank you for staying at Villa Fontaine Tokyo Kayabacho.

8/10 Good

AASHISH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by station and Restaurant
Stayed 1 night in Oct 2022
Response from ヴィラフォンテーヌ東京茅場町 くちこみ担当 on Sep 10, 2023
Thank you for staying at Hotel Villa Fontaine Tokyo Kayabacho.It's only a 3minute walk from Kayabacho Station, so we look forward to staying with you next time.All of our staff will continue to work hard every day to ensure your satisfaction.Villa Fontaine Tokyo Kayabacho Manager

8/10 Good

Nao

Liked: Cleanliness, staff & service, property conditions & facilities
ビル自体は古いですが、綺麗なホテルでした。化粧水やクリームはないので持参してください
Stayed 1 night in Sep 2022
Response from ヴィラフォンテーヌ東京茅場町店 マネージャー on Oct 2, 2022
この度はホテルヴィラフォンテーヌ東京茅場町にご宿泊いただき、まことにありがとうございます。10月末より客室及び共有部分のリニューアルを実施致します。是非とも次回のご利用を従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Nanbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

KOJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from ヴィラフォンテーヌ東京茅場町店 マネージャー on May 13, 2022
この度は、ヴィラフォンテーヌ東京茅場町店にご宿泊頂きまして、誠にありがとうございます。 ご滞在中はゆっくりとお寛ぎいただけましたでしょうか。 スタッフ一同、ご満足いただけるサービスを提供できるよう努めて参ります。 またのご来館を心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Great hotel and location. Close enough to the big city without the major hustle
Stayed 1 night in Feb 2021
Response from Hotel Villa Fontaine KAYABACHO Manager on Feb 22, 2021
Thank you for your staying with us. If you would like to enjoy sightseeing of Tokyo, our hotel is convenient. We are looking forward to seeing you again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Easy to access, parking, and 24 hour service. Accommodated feather free bedding, kind staff, and great amenities.
Stayed 1 night in Feb 2020
Response from Villa Fontaine Tokyo KAYABACHO manager on Feb 17, 2020
Thank you for staying at Hotel Villa Fontaine Kayabacho this time. We are very pleased to receive a high evaluation. We will work hard to make our customers more satisfied, so please let us know if you have any feedback. With the encouragement of words from our customers, all staff members will work hard. We look forward to using it again.

10/10 Excellent

Robert Frederick Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Peasy for Conveniency
We had a late check in due to a late flight, but we had very easy and quick check in. The hotel is close to everything, grocery, shop , restaurants, the metro and even TCAT. Our stay was convenient and comfortable.
Stayed 5 nights in Dec 2019
Response from Hotel Villa Fontaine TokyoKayabacho Manager on Jan 31, 2020
Thank you for staying at Hotel Villa Fontaine Kayabacho this time. I am very pleased to receive a high evaluation. I am looking forward to using it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 23 nights in Dec 2019
Response from Manager on Jan 5, 2020
Thank you very much for staying Hotel Villa Fontaine Kayabacho. Thank you again for your feedback regarding your stay. We are relieved to hear that you had a comfortable time here. We will continue to dedicate our staff to improve hotel quality. We look forward to serving you again.

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean, old hotel - not recommended
We had planned to stay at this hotel for 6 nights because it was decently priced and the rooms/location looked good. However, we cut our stay short to 3 nights upon arrival, as the hotel is in poor condition and the rooms were not up to standard. We even tried to cut our stay to one night, but almost all of the staff speak next to no English and we were told we had to wait for the manager who would return on Monday. The manager helped us process our request but it still took several attempts to refund us and we were still charged a cancellation fee. The rooms were not up to standard and I would not recommend them to anyone. The floors/carpets in the rooms/hallways were dirty and old. The same can be said of many other parts of the rooms, like the desks/lamps, which are scratched and dirty as well. The hotel is in clear need of updating with new furniture and floors. The rooms also offer no plug sockets next to the beds, which is quite inconvenient. Furthermore, the roof of the hotel is open air, which is quite bizarre. This means that the hallways on all floors are very cold, and when it rained, the carpets in the hallways became wet (probably why they also seem old and in poor condition). The check-in process also took a long time, with an inefficient system in place. We did not have the breakfast, and when we checked to see what was on offer - we could see that we made the right choice. The only plus side is the area; close to the metro and in a quiet office area.
Stayed 6 nights in Dec 2019
Response from Manager on Jan 5, 2020
Dear Guest, Thank you for taking the time to share your feedback. Despite having chosen our hotel from many hotels for this stay, We apologize for any inconvenience this may cause. I am deeply aware of my lack of education. We take customer feedback very seriously and share and make efforts to improve so that we do not repeat the same.

2/10 Terrible

SHIN

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
not comfortalble for business only for cheap sleep
Stayed 2 nights in Dec 2019
Response from Manager on Jan 5, 2020
Thank you very much for using Hotel Villa Fontaine Kayabacho this time. Regarding this stay, we take your feedback seriously, We will share and try to improve so that we do not repeat the same. We will continue to dedicate our staff to improve hotel quality. Please use our hotel when you visit nearby.

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel In Great Area
The stay was very clean, comfortable, and accommodating. As native english speakers who know some japanese, but not conversational, they were able to assist us in shipping our luggage, and the hotel room and accommodations were great. I'd recommend for an affordable hotel near a great area.
Stayed 4 nights in Dec 2019
Response from Manager on Jan 5, 2020
Thank you very much for staying Hotel Villa Fontaine Kayabacho. Thank you again for your feedback regarding your stay. We are relieved to hear that you had a comfortable time here. We will continue to dedicate our staff to improve hotel quality. We look forward to serving you again.

8/10 Good

sutrisno

Travelled with family
near akihabara, not so helpful receptionists...
check in was not so smooth, the receptionist is not so fluent in speaking english, though i showed my email, the girl who handled me still confuse whether i booked for one or two rooms!! my son was sick when we were there, i asked them the nearest hospital or doctor near hotel, but all of them seems dont understand that doctors and clinics in japan must have paediatrician to check a child, so i went to 3 clinics they suggested us just to knew that they can not help me, luckily there is one international hospital not so far from the hotel and we made it in time.
Stayed 6 nights in Dec 2019
Response from Manager on Jan 5, 2020
Thank you very much for using Hotel Villa Fontaine Kayabacho this time. Regarding this stay, we take your feedback seriously, We will share and try to improve so that we do not repeat the same. We will continue to dedicate our staff to improve hotel quality. Please use our hotel when you visit nearby.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient tourist hotel for Nihonbashi stores, Tokyo station, City Air Terminal and subway connections all over the city. Plenty of convenience stores nearby and some budget eateries too.
Stayed 6 nights in Nov 2019
Response from Villa Fontaine Kayabacho Manager on Dec 16, 2019
Thank you very much for staying at Villa Fontaine Kayabacho this time. We are pleased with your satisfaction. We will continue to improve our service, and we hope you will be able to use this hotel if you are in the vicinity. Thank you for taking the time to post your review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Disneyland
Excellent location for Disneyland, staff were very accommodating and pleasant.
Stayed 5 nights in Nov 2019
Response from Villa Fontaine Kayabacho Manager on Dec 16, 2019
Thank you very much for staying at Villa Fontaine Kayabacho this time. We are pleased with your satisfaction. We will continue to improve our service, and we hope you will be able to use this hotel if you are in the vicinity. Thank you for taking the time to post your review

8/10 Good

Vincent Gerald

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2019
Response from Villa Fontaine Kayabacho Manager on Dec 16, 2019
Thank you very much for staying at Villa Fontaine Kayabacho this time. We are pleased with your satisfaction. We will continue to improve our service, and we hope you will be able to use this hotel if you are in the vicinity. Thank you for taking the time to post your review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Nov 2019
Response from villa fontaine Kayabacho Manager on Dec 16, 2019
Thank you very much for staying at Villa Fontaine Kayabacho this time. We are pleased with your satisfaction. We will continue to improve our service, and we hope you will be able to use this hotel if you are in the vicinity. Thank you for taking the time to post your review

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was kind and helpful. The rooms were small and outdated. We ended up having two rooms for 3 people and it for the price that we paid, the rooms weren’t worth it. I held off on reviewing to see the other hotels I booked on my trip and this one was by far the worst.
Stayed 1 night in Nov 2019
Response from Hotel Villa Fontaine KAYABACHO on Dec 3, 2019
We are deeply grafeful to you for staying at Hotel Villa Fontaine KAYABACHO. I am sorry that I could not meet your expectations. We look forward to you visiting and staying at our hotel again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It’s near Tokyo station so very convenient. Room is clean. Receptionists are very helpful. Price of Breakfast is Bit much I think , not many choices .
Stayed 8 nights in Oct 2019
Response from Hotel Villa Fontaine KAYABACHO on Dec 3, 2019
We are deeply grafeful to you for staying at Hotel Villa Fontaine KAYABACHO. I was relieved to hear that you have enjoyed to stay at hotel. We look forward to you visiting and staying at our hotel again.

10/10 Excellent

Walter, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very close to subway stations and place to buy food.
Stayed 3 nights in Nov 2019
Response from Hotel Villa Fontaine KAYABACHO on Dec 3, 2019
We are deeply grafeful to you for staying at Hotel Villa Fontaine KAYABACHO. I was relieved to hear that you have enjoyed to stay at hotel. We look forward to you visiting and staying at our hotel again.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from ホテルヴィラフォンテーヌ茅場町 on Dec 3, 2019
この度はホテルヴィラフォンテーヌ茅場町にご宿泊頂きまして誠にありがとうございます。 ご滞在の評価ありがとうございます。 またのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,quiet,breakfast excellent close to subway station,safe neighbourhood
Stayed 1 night in Oct 2019
Response from Villa Fontaine Kayabacho Manager on Oct 20, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very polite also close to subway station and Air City Terminal.
Stayed 1 night in Oct 2019
Response from MGR on Oct 13, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from MGR on Oct 13, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

H.M., Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind to carry my heavy luggage. The hotel is eco friendly by letting me choose necessary amenities (toothbrushes etc) and soap bottles to refill and all the notices to avoid waste.
Stayed 2 nights in Sep 2019
Response from Hotlel Villa Fontaine Kayabacho Manager on Sep 16, 2019
Thank you for your stay with us. We are glad to hear that. We are looking forward to sarving you again.