Reception hall

Reviews of Dormy Inn Premium Shibuya Jingumae Hot Spring

3 out of 5
Dormy Inn Premium Shibuya Jingumae Hot Spring
6-24-4 Jingumae, Shibuya-ku, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 343 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very helpful, the amenities were excellent, breakfast was delicious. This was the perfect place to stay and we will stay here again in the future.

10/10 Excellent

Lilia Albina, Amarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to many stores, but away from noise. We slept soundly.
Stayed 6 nights in Mar 2024

6/10 Okay

Yukari, Marietta

Business traveller
Liked: Amenities, property conditions & facilities
エアコンが外出するたびに消える。慣れてないのでつけ忘れ風邪をひきそうになる。大浴場に行ったり、洗濯するので、その度にエアコンが消える。
Stayed 2 nights in Mar 2024

8/10 Good

Linda, Laguna Woods

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the breakfast and hot springs! Room is too small!
Stayed 2 nights in Mar 2024

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay and would come back again. The free onsen truly saved my legs after days of walking in Tokyo!!
Stayed 4 nights in Mar 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here if you have any tattoos. You will not be allowed into the spa/onsen area. The windows are also a stone’s throw away from the city train and you will hear the trains crossing through the night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome. It was between Harajuku and Shibuya train station. Need your room mey to use elevator. Their is a man and woman spa, yes expect to see naked people. Theres a small medium book shelf of anime. Unlimited ice cream and yukult at a certain time. Breakfast and late night theres some soup. It was an overall awesome experience

4/10 Poor

lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property was embarrassingly tired! From the ripped couch in the lobby to the well worn furniture in the rooms, not to mention the rattle of the train directly outside our hotel room window! The faucet in our room was not securely tightened, the door fell off the dresser in our son's room, etc. etc. We stayed at five different hotels during our trip to Japan, this was the most expensive and by far the worst. Please don't stay here! There are many other options in a city the size of Tokyo!
Stayed 2 nights in Nov 2023

8/10 Good

Leticia

Travelled with group
Liked: Staff & service, property conditions & facilities
Conjested alley due to business at entry .
Stayed 3 nights in Feb 2024

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet, great location. I was a solo female traveller and felt very safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to Shibuya attractions, shopping, dining and transportation. The hotel was clean and had nice amenities. The rooms are on the small side by American or European standards, but I understand that is common for Japanese hotels.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jose Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience very helpful staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The built-in onsen and full-size bed were nice to find for the price point in this neighborhood. The staff were nice for check in/check-out. Coffee/tea are available in the lobby. Some nice vending machine options on each floor. Tucked away on a side street next to the train, it feels very cozy and is pretty convenient for getting around Tokyo without being in a bustling part of Shibuya
Stayed 4 nights in Jan 2024

8/10 Good

Hayley

Business traveller
Liked: Amenities
It was great for my needs. Really hard bed though, and uncomofrtable pillows.
Stayed 4 nights in Jan 2024

6/10 Okay

linden

Travelled with partner
Liked: Cleanliness, staff & service
Quiet and safe, friendly employees. Just a bit small and dated for my taste. Also felt a little claustrophobic like we were tucked into a corner. Hard to explain but wouldn’t recommend overall. It was clean and fine for what we needed.
Stayed 2 nights in Jan 2024

8/10 Good

???

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
One of the staffs who helped me checking in was definitely not well trained. Impolite and rude. But the facility and amenities were so good.
Stayed 1 night in Dec 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have zero complaints about this hotel. The amenities (bath house and sauna) made this experience WAY more worth it. This is located in Shibuya area, which is close to the major stations and all major landmarks. being that im a solo traveler, o don't require giant resort luxury hotels (because sometimes I don't want to get lost in hotels, I prefer to leave them). That being said, I loved it here and if I ever go back, I will always be staying here. It was just right.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5 nights and found the hotel to be extremely convenient to the trains. It was quiet and comfortable. The breakfast was great and there were all sorts of other amenities that we never had a chance to use. The staff were friendly and helpful. I would stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Sehee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Sylvester

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy to go to anywhere in Tokyo.
Stayed 5 nights in Dec 2023

10/10 Excellent

El

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Great stay
Great service and amenities. Would 100% stay here again
Stayed 4 nights in Dec 2023

8/10 Good

Thomas

Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shibuya station and all the happenings
Stayed 9 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Seungbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Shadd

Stayed 1 night in Oct 2023

6/10 Okay

Chad

Stayed 1 night in Oct 2023

8/10 Good

Rogelio

Stayed 4 nights in Sep 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Akhtar, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel with lots of good amenities that is unusual for a 3* hotel, I have been traveling every 3-4 months and never seen a 3* with such amenities- I would have rated it 5* but the room was noisy as it was facing the train pad and couldn’t sleep. Else it was a perfect place to say if one wouldn’t mind train noise running every 5-10 minutes
Stayed 3 nights in Sep 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Luis, cypress

Travelled with family and small children
All good but,staff needs to speak more english to help the new travelers! Also staff do not know nothing about tours,guides,or tranportation services😫😫👎 But anyway they dont have to! But is good have a staff better prepare for a exelent service Ok Ahh..keep it in mind,all rooms are very small and have old tvs!! 🙄 Luis carbono from houston -texas🙌
Stayed 2 nights in Sep 2023

8/10 Good

Kawin, Sapansoong, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. They serve soba every night free of charge as complimentary. The staffs are nice and helpful, they can communicate well in English.The location of the hotel is not close to the train station and shopping area(but walkable), however it doesn’t cause difficulty.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nearby everything walkable distance, their complementary ramen is actually good. Their onsen is so peaceful and relaxing, it has sauna as well. Room is pretty spacious for Tokyo standards, their windows and walls block noises you can’t hear the train next to you which is amazing. Would totally star there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Dormys Inn. Well situated in Shibuya approx 15mins walk from the main station. We arrived late and it was easy enough to find. We were welcomed by friendly staff and a warm bowl of ramen. This hotel offers many extras which make it so special… the relaxing, peaceful onsen, ice lollies, water and coffee and free laundry. Every member of staff was polite and helpful. The room we had was small but sufficient. There is a seating area downstairs if more space is needed. Breakfast was a mixed Buffett with a variety of Japanese and European offerings. A good way to start each day! Thank you.
Stayed 4 nights in Aug 2023

2/10 Terrible

Chanda

Stayed 3 nights in Jul 2023

10/10 Excellent

Giancarlo G.

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 4 nights in Jul 2023

2/10 Terrible

Deborah

Stayed 1 night in Jul 2023

8/10 Good

Wai Hung

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
At a convenient spot in Shibuya, just about 10-15 mins walk to shibuya station. Comfortable, especially have an indoor hotspring for hotel guests, is the most valuable assess. It also provides free ramen as supper, free ice cream and probiotic drink at night. Happy 👍👍
Stayed 3 nights in Jun 2023

10/10 Excellent

Gordon

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great location for shopping in Harajuku and Shibuya, 10 minutes from Shibuya station to go everywhere else in Tokyo. Stayed with 2 kids who loved the daily hot tub and baths. Breakfast was fantastic - so much variety and switched up every couple of days. Lots of little freebies too - popsicles during the day and late night noodles. Free laundry with detergent too!
Stayed 6 nights in Jun 2023

10/10 Excellent

Khim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night here last week while in transit between Haneda and Narita Airport, and absolutely loved it. Our double room was tiny, but we didn’t spend a lot of time there. We love the: * Short walking distance to Shibuya station and the shopping districts of Shibuya and Harajuku. * Onsen from 3pm to 10am, perfect after a day’s shopping, and when I had jet lag and couldn’t sleep at 4am! * Free icecream and Yakult yogurt drink after your onsen bath! * Complimentary cook-to-order ramen after 9:30 in the evenings. * Excellent and reasonably priced 5-star breakfast, both western and Japanese style - this alone is worth the stay. * Luggage weighing scale and currency exchange machine in the lobby. * A big shelf of mangas for you to peruse near the Onsen rooms. Highly recommend and would stay again when I come back this way.
Stayed 1 night in Jun 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel was nice.
Great location though building backs onto the train track and is down a side street. Hotel is nice. Room is a bit small and bed is hard with hard pillow. Stay was fine but I’d likely stay somewhere else for a similar price.
Stayed 1 night in Jun 2023

4/10 Poor

Angelica

Stayed 2 nights in Jun 2023

10/10 Excellent

JAMES, Maribyrniong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A great little hotel. Loved the hot pools. Loved the free noodles on service in the lobby during the day and evening. Service was excellent. Rooms small but comfortable. Would stay again.

10/10 Excellent

Caroline, Bayville

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great choice for being near all the action but then off the beaten path for a quiet nights sleep. Close to transportation spacious rooms. Clean and comfortable. We chose this hotel based on the reviews and a travel guide and the hotel met all expectations
Stayed 3 nights in May 2023

6/10 Okay

Antonio

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and room. Great water pressure and very hot water. Clerks at front desk do not speak English well but we’re very anxious to help!
Stayed 2 nights in Apr 2023