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Reviews of Centurion Hotel Residential Akasaka

3.5 out of 5
Centurion Hotel Residential Akasaka
3-12-3 Akasaka, Minato-ku, Tokyo, Tokyo-to

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 183 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lovely staff but do not accept a room in the annex. That bit is really 3 star accommodation at best with very small rooms. Beds, pillows and linen great though.
Stayed 5 nights in Apr 2024
Response from Front staff Sanu on Apr 14, 2024
Thank you for Choosing our hotel and grateful for sharing your feelings during your stay. We appreciate your kind words. Hotel is located middle of Tokyo that is convenient for business and tourism both. Thank you for taking time to leave us your feedback. We are delighted to hear that you value the efforts we have put to satisfy our guest. There are many restaurants with tasty foods in surroundings. We apologies for the problem  We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

8/10 Good

Miki, Hawthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, very close to the Akasaka station and also the Akasaka Mitsuke station. Super convenient. Plenty of eateries, Donki, conbini, salons, etc. Staff was very helpful and accommodating, response time was very quick. I just wish the electrical outlets in the room had the three-hole outlet. The room was in the Annex, and was plenty roomy for the three of us. It was a fun experience being so close to the TBS building, we got to visit there for the fan events for the upcoming spring TV dramas. The cherry blossoms were really nice to see.
Stayed 5 nights in Apr 2024
Response from Front staff Sanu on Apr 14, 2024
Thank you for Choosing our hotel and grateful for sharing your feelings during your stay. We appreciate your kind words and glad to satisfy to our guest. Hotel is located middle of Tokyo that is convenient for business and tourism both. Thank you for taking time to leave us your feedback. We are delighted to hear that you value the efforts we have put to satisfy our guest. There are many restaurants with tasty foods in surroundings.  We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

10/10 Excellent

JENNIFER, indio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't judge the book by its cover. Actually, it was a clean, nice, and spacious room. The bathroom was big and nice showers. Staff were good especially when the receptionist very early morning made sure we got the right taxi and also he gave us umbrella to use so we don't get wet. Many restaurant options around.
Stayed 2 nights in Apr 2024
Response from Front Desk Cui on Apr 13, 2024
Thank you very much for sharing with us your feedback of your recent stay.We were delighted to learn that you enjoyed your time with us and that you would recommend our property.Once again, thank you for making our day with your kind words. We will continue to strive to meet your expectations and look forward to your return.

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk Cui on Apr 13, 2024
Thank you very much for sharing with us your feedback of your recent stay.We will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future.

4/10 Poor

Nicolas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are small with no views outside the window (for most rooms). This is for the “annex” to the hotel. This is a high traffic hotel and it is a little dirty. It felt expensive ($440/night) for what we got.
Stayed 4 nights in Mar 2024
Response from Front staff Sanu  on Apr 1, 2024
Thank you for Choosing our hotel and grateful for sharing your feelings. We appreciate your kind words. We are truly sorry for the inconvenience. We appreciate your understanding and cooperation during your stay. Akasaka is near to Tokyo and hotel is surrounded by other buildings for the safety the windows are almost close. We apologies for dirt int the room. We will make sure to give the best service to our valuable guest.We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another beautiful experience.Best Regards

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located between two main lines for trains so it was so convenient to get anywhere. There are also so many restaurants to choose from as well as supermarkets for food. The bed part of the room was a little small but the bathroom was quite spacious with a nice shower with different features. There are also two elevators making it convenient to get in and out of the hotel quickly.
Stayed 4 nights in Mar 2024
Response from Front staff Sanu on Mar 27, 2024
Thank you for Choosing our hotel and heartly greatful for sharing your feelings during your stay. We appreciate your kind words. Hotel is located middle of Tokyo that is convenient for business and tourism both. It has 4 station near to hotel. Akasaka STA. (by walking 3min) and Akasakamistuke STA. (by walking 5 min), Nagatachyo (by walking 5 min) with Tameekisandou STA. (by walking 8 min). Thank you for taking time to leave us your feedback. We are delighted to hear that you value the efforts we have put to satisfy our guest. There are many restaurants with tasty foods in surroundings. Best Regards

6/10 Okay

Chinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Front staff Sanu on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

8/10 Good

Hiram

Stayed 3 nights in Mar 2024
Response from フロント宮木 on Apr 5, 2024
ご利用いただきありがとうございます。

10/10 Excellent

JIM

Stayed 6 nights in Mar 2024
Response from Front Desk Miyaki on Apr 5, 2024
ご利用いただきありがとうございます。

8/10 Good

mahipal

Travelled with family
Liked: Staff & service, amenities
Stayed here for 6 nights for Tokyo Marathon. Decent hotel in an excellent location. Walkable to both Asakasa and Asakasa-Mitse stations. Plenty of dining options all around. A pretty busy area that felt safe to walk around even at midnight. Hotel is a bit on the older side. There is an onsite restaurant which always seemed empty and we never tried it. Room is smaller than what you see in pictures, but it’s Tokyo and most rooms are usually much smaller that what you get in US. Room service was pretty good. There is a stove, a mini fridge and a washer inside the room and this was very handy. Staff were very friendly and extremely helpful. I would gladly stay here again.
Response from Front staff, Aung on Mar 13, 2024
Dear guest, Thank you for choosing Centurion Hotel Residential, Akasaka. We are so happy to hear that you enjoyed your stay at our hotel. And we are glad that our staff and the location made it worth your while out here and your comment also made us feel that our effort was well worth it. Hope you will give us another chance to serve you again.

10/10 Excellent

Renate

Stayed 7 nights in Feb 2024
Response from フロント宮木 on Mar 31, 2024
ご利用ありがとうございました。またのご到着心よりお待ち申し上げます。

8/10 Good

Janet, Las Vegas

Stayed 4 nights in Feb 2024
Response from Front staff Sanu on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

10/10 Excellent

Yumiko

Stayed 1 night in Feb 2024
Response from Front staff Sanu on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

6/10 Okay

Richelle

Stayed 1 night in Feb 2024
Response from Front staff Sanu on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

10/10 Excellent

Tiffany

Stayed 4 nights in Feb 2024
Response from Front staff Sanu on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

10/10 Excellent

Ray Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating!
Stayed 3 nights in Feb 2024
Response from Front Staff Sumi on Feb 17, 2024
Dear Guest, Thank you for taking the time to write a review,We are so pleased to hear that you have enjoyed your stay with us, and friendly staff have been your particular highlights.Our team here at Centurion Hotel Residential is committed to providing high quality customer service and we're delighted to hear that we've made a good impression on you. We hope you'll visit us again soon.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Staff Sanu  on Mar 27, 2024
We would like to thank you on the behalf of hotel team for your valuable feedback. We hope you will consider your stay with us again in the future and have another memorable experience. Best Regards

10/10 Excellent

Siriratt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice and clean. Excellent services.
Stayed 3 nights in Jan 2024
Response from Front staff,AUNG on Jan 29, 2024
Dear guest, Thank you for choosing Centurion Hotel Residential, Akasaka. We hope you had a pleasant stay here at Centurion Hotel Residential. We are so glad that you liked our services and the location of our hotel. Our hotel is located in Akasaka, surrounded by many Japanese restaurants and very near to the areas like Roppongi, Shibuya, Harajuku and others.Hope to see you again.

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very outdated and wasn't very clean , id avoid this place till they renovate it.
Stayed 1 night in Jan 2024
Response from Front Desk Cui on Jan 24, 2024
Thank you very much for sharing with us your feedback of your recent stay.We apologize for the inconvenience caused by the Age of building. Please rest assured that I will be sure to share your comments with our team. We will do our best to make our guest stay more comfortable.Thank you again!

8/10 Good

steven

Stayed 3 nights in Dec 2023
Response from Front Desk Cui on Jan 24, 2024
Thank you for taking the time to write a review, as they help us to improve our service.We are looking forward to seeing you again in the future.

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk Cui on Jan 24, 2024
Thank you for taking the time to write a review, as they help us to improve our service.We are looking forward to seeing you again in the future.

8/10 Good

Young Cheol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you very much for sharing with us your feedback of your recent stay.forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you very much for sharing with us your feedback of your recent stay. We will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Kimtha

Stayed 2 nights in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you very much for sharing with us your feedback of your recent stay. We will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Akasaka Perfect Stay
The Centurion Resident Akasaka is a great stay! Highly recommend if you will be staying in the Tokyo area. It’s centrally located to all of the popular attractions and just a short walk to the train station. Better yet though, it has a ton of restaurants, bars and convenient stores right next to it. The staff is very accommodating and speak English if that is a concern. Room was great! Secluded balcony, spacious living area and great bathtub for soaking. I will definitely return for my next Japan trip!
Stayed 2 nights in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
We would like to extend my sincere thanks for taking the time to share your wonderful experience during your recent stay with us. We are truly honored to have been able to provide you with your trip in Tokyo. Once again, thank you for making our day with your kind words. We will continue to strive to meet your expectations and look forward to your return.

2/10 Terrible

Ighama

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not worth $305.00
Stayed 1 night in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
Unfortunately, Saturday nights have the highest accommodation rates in the Akasaka area, In particular, family rooms are the least expensive room type in the Akasaka area, so they are the most expensive. we apologize for not being satisfied with your stay.But we will continue to carry forward our service principles for the comfort and satisfaction of our guests.

10/10 Excellent

Kristine Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk Cui on Dec 28, 2023
We very much appreciate you give us high score.We were delighted to learn that you enjoyed your time with us and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future

2/10 Terrible

Masahiro, Richmond

Stayed 2 nights in Dec 2023
Response from Front Desk Cui on Jan 24, 2024
この度は当ホテルにご宿泊いただきまして、誠に有り難うございます。お忙しいところ、貴重なお時間を割いてコメントをいただき、感謝致します。

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you for taking the time to write a review.We are delighted that we were able to contribute in making your trip to Tokyo an enjoyable experience, and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to the pleasure of welcoming you back to the hostel in near future.

10/10 Excellent

Michael Hon Pan, ISSAQUAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible (close to the metro intersecting multiple lines) with a lot of dining options around. Great room size and my family of 2 adults, 2 children were very comfortable.
Stayed 4 nights in Nov 2023
Response from Front Desk Cui on Dec 28, 2023
We very much appreciate you give us high score kind comment.We were delighted to learn that you enjoyed your time with us and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you very much for sharing with us your feedback of your recent stay. We will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future.

8/10 Good

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QUEEN size BED!!!!
Great location. Clean. Room bigger than expected with an actual queen size bed!!! Very comfortable. Which the room had more Hooks to hang considering the space. Would definitely book again.
Stayed 3 nights in Nov 2023
Response from Front Desk Cui on Nov 23, 2023
We would like to extend my sincere thanks for taking the time to share your wonderful experience during your recent stay with us. Please rest assured that I will be sure to share your comments with our team. We will do our best to make our guest stay more comfortable.We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Cui on Nov 23, 2023
We appreciate you give us high score and kind comment.We will continue to do our best to let our guest have a great time with us.We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Cui on Nov 23, 2023
We appreciate you give us high score and kind comment.We will continue to do our best to let our guest have a great time with us.We look forward to welcoming you back to the hostel, hopefully in the near future.

6/10 Okay

Keny

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Property seemed older. Our room had some water damage on the walls and had a wet, odorous smell when we arrived. Laundry machine smelled like mold. The property is surrounded by bars/ hostess bars and businessmen. It did not feel like the safest place to out after dark.
Response from Front Desk Cui on Nov 14, 2023
We greatly appreciated your feedback as it is through comments such as yours that we can understand our guests needs better improve our services. We apologize for the inconvenience caused by the Equipment problems. Please rest assured that I will be sure to share your comments with our team. We will do our best to resolve the problems and opinions we receive from our customers.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk Cui on Nov 14, 2023
Thank you very much for sharing with us your feedback of your recent stay.We were delighted to learn that you enjoyed your time with us and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future

8/10 Good

Kyle

Stayed 2 nights in Nov 2023
Response from Front Desk Cui on Dec 28, 2023
Thank you for taking the time to write a review.We are delighted that we were able to contribute in making your trip to Tokyo an enjoyable experience, and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to the pleasure of welcoming you back to the hostel in near future.

10/10 Excellent

Vu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Akasaka. Everything was right at your doorstep. Staff was a pleasant to work with. Made sure everything was going well. Will stay again. Thank you!
Response from Front Desk Cui on Nov 11, 2023
Thank you for taking a time to share your experience with us and we are delighted to hear that you are enjoyed your stay at Tokyo . We appreciate your kind words about our Hotel and our staff.  We will continue to strive to meet your expectations and look forward to your return.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great bathroom amenwties
Stayed 5 nights in Oct 2023
Response from Front Desk Cui on Nov 9, 2023
We would like to extend my sincere thanks for taking the time to share your wonderful experience during your recent stay with us. We are truly honored to have been able to provide you with your trip in Tokyo. We will continue to do our best to let our guest have a great time with us.We look forward to welcoming you back to the hostel, hopefully in the near future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Front Desk Cui on Nov 9, 2023
We appreciate you give us high score and kind comment.We will continue to do our best to let our guest have a great time with us.We look forward to welcoming you back to the hostel, hopefully in the near future.

8/10 Good

Jillian

Liked: Staff & service, amenities, property conditions & facilities
Really lively area, lots of restaurants and places to eat. The Hotel was in a great location and was fairly aesthetically pleasing, although slightly out dated. The room had great amenities but wasn’t the cleanest and could use some fixing up. The hotel served its purpose as a place to stay, but wasn’t over the top. Many other hotels for the same price in better condition. Staff was very friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Front Desk Cui on Nov 9, 2023
We would like to extend my sincere thanks for taking the time to share your wonderful experience during your recent stay with us. We are truly honored to have been able to provide you with your trip in Tokyo. Please rest assured that I will be sure to share your comments with our team. We will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to the pleasure of welcoming you back to the hostel in near future.

10/10 Excellent

Khaliun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Front Desk Cui on Nov 9, 2023
We very much appreciate you give us high score.We were delighted to learn that you enjoyed your time with us and we will continue to carry forward our service principles for the comfort and satisfaction of our guests.We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Front Desk Cui on Nov 9, 2023
Thank you very much for sharing with us your feedback of your recent stay.We appreciate you give us high score. We look forward to welcoming you back to the hostel, hopefully in the near future.

10/10 Excellent

Diana

Stayed 4 nights in Oct 2023
Response from Front Desk Miyaki on Oct 28, 2023
Dear guest, thank you so much for taking the time to post a review,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Hope to see you again.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd times the charm
3rd time staying at this hotel over the years and love that it’s clean, safe and has a great location and seems to be less expensive than other areas of Tokyo. Close to subway stations and the imperial palace. Would recommend to anyone!
Stayed 2 nights in Oct 2023
Response from Front Desk Miyaki on Oct 28, 2023
Dear guest, We are very grateful for your repeated visits to our hotel.We hope you had a pleasant stay here at Centurion Hotel Residential. We are so glad that you liked our services and the location of our hotel. Our hotel is located in Akasaka, surrounded by many Japanese restaurants and very near to the areas like Roppongi, Shibuya, Harajuku and others.We look forward to welcoming you back to the hotel.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 6 days. The room was a little small, but bed accommodations was great. My sons enjoyed the bunk beds. The rooms were clean and service was good. The location was very convenient... quite a few shops and restaurants close by and about a 5 minute walk to the train station. I would stay here or at one of their other locations in the future.
Stayed 6 nights in Oct 2023
Response from Front Desk Miyaki on Oct 28, 2023
Dear guest, thank you so much for taking the time to post a review,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Hope to see you again.

10/10 Excellent

Toru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
When we visit Tokyo, we are so busy that the only time we spend time is when we go to bed. It doesn't matter how small the room is. We recommend this hotel. It's clean, quiet and comfortable. What is more, it's in a very convenient location. There are so many places to eat.
Stayed 2 nights in Oct 2023
Response from Front Desk Miyaki on Oct 28, 2023
Dear guest, thank you so much for taking the time to post a review,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Hope to see you again.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a family room, 5 in all, 2 double beds and bunk bed, room was fine nothing fancy, stayed for only one night. Hotel was clean, with plenty of restaurants between the hotel and the subway. There are two subway stations within 6 to 10 minutes from the hotel, which made the hotel very convenient. I would recommend the hotel as a base of operations for a vacation in Tokyo, especial if able to get a good deal.
Stayed 1 night in Oct 2023
Response from Front Desk Miyaki on Oct 28, 2023
Dear guest, thank you so much for taking the time to post a review,We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Hope to see you again.

8/10 Good

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
The door to the balcony can not be locked. This is dangerous and unsafe.
Stayed 28 nights in Aug 2023
Response from residential on Oct 18, 2023
Dear GuestThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We would like to apologize for the inconvenience. It was an uncommon instance and we’ll do better in the future. We will improve the equipment as soon as possible.i hope you will give us another chance so you can get the kind of excellent experience .Centurion Hotel Residential Akasaka.Front staff Thapa

10/10 Excellent

Shao Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wonderful staff, and very accessible to food and shopping. Overall great place, great area, great experience .
Stayed 2 nights in Sep 2023
Response from Residential on Sep 18, 2023
Dear Shao Ling Ma Thank you so much for taking the time to post a review. We are so happy to hear that you enjoyed your stay with us. and that our friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Hope to see you again. Front staff, Thapa