Ia Orana & Mauruuru Roa dear ScottThank you again for staying with usLooking forward to welcoming you back in our paradise

Dear TheronMauruuru Roa for your very kind review.All the staff and I are very happy to read you enjoyed staying with us.Best regards

Ia Orana & Mauruuru Roa dear CheyeanneThank you for your very nice reviewLooking forward to welcoming you back, after the remodeling !Warm regards

Dear ChristineThank you for your kind message.All the staff and I are very happy to read you enjoyed staying with us.Warm regards

Ia Orana and Mauruuru Road dear ChristopherBest regards

Dear Maxime,Thank you very much for your very kind review.Looking forward to welcoming you back soon.Best regards

Ia oranaThank you for your message.We are sorry to read you were disappointed with the food selection, on a atoll lost in the Pacific ocean and supplied only once a week, and often delayed as well.Kindly note that kids can also choose on the main menu if they prefer (extra charge, compare to the kids' menu which is included)Thank you again for giving us the opportunity to improve ourselves.Best regards

Ia Orana and Mauruuru Roa for your very kind review.Best regards

Ia Orana Dear HeidiMauruuru Roa for your kind message.Looking forward to welcoming you back

Ia Orana & Mauruuru Roa for taking the time to share your experience with us.We will be happy to welcoming you back when the renovations will be over.Warm regards

Dear Mrs Truc We thank you for your message. Nevertheless we are very sad to read the situation you describe which "does not exist" when you stay at The Tikehau By Pearl Resorts. Maybe you do not remember a cash purchase of 7000 xfp - about 59 Euros- (at the village, or a last minute purchase at the Boutique, or tiping a staff ?) which would explain the situation. We are also sad that regarding this, you did not call or message the hotel since you realized the situation, except on this media. Regarding an issue with the safe in your room, all our safes are new, and in case of issue (incorrect use, or low batteries for a new safe ?), our Maintenance Dpt comes to fix it when you are in room (of course they do not fix this kind of issue if the guest is not in room, for security reasons). We believe the issue was not fixed because at the time you requested it, maybe you were not in room. Moreover, the safe was working perfectly well before your check in (as it is controlled before every check in), and your room has not been occupied since you left. Following your review, we checked the safe again today and the safe is working perfectly well. Again, we are sad to read your review. We sincerely hope the rest of your stay in Polynesia met your expectations. Best regards The General Manager

Ia orana Dear Michel Thank you for your kind review. We hope to have the pleasure to welcome you back in Tikehau soon. Best regards The General Manager

Ia Ora Na and Mauruuru Roa for your very kind review dear Eric. We hope to welcome you back soon in our paradise. Warm regards The General Manager

Ia Orana Dear M. John Mauruuru Roa for your very kind review. It has been a pleasure welcoming you in our paradise. Kindly be sure your message will be shared with Fara and Audrey. Best regards

Dear Traveler Thank you for your review. For information, and if we are not mistaking, it is written on the website you used to book your stay that the transfer is extra charge. Best regards from the Tuamotu

Dear Mr Rkilmon Thank you for your kind review. Kindly be sure we will use it to improve our quality of services. Best regards from The Tuamotu

Mauruuru Roa

Ia Orana Dear Jesse Thank you for your kind message. The menus have been changed recently to please the majority of our guests. To say the truth, without forgetting where the hotel is located, the last feedbacks (since October 8th) are 98% good or very good, and better than before this recent change. Best regards from our paradise,

Ia Orana Dear Traveler Mauruuru Roa for your very kind review. We hope to have the pleasure to welcoming you back in our paradise soon. Best regards from Tikehau

Dear Mrs Carolyn Thank you for taking the time to share your disappointment with us. We appologize if you felt unwelcomed, it is definitely not usual in this Property. We are also very sorry if you were so disappointed with the quality of food. Kindly be sure we discussed this matter with our Chef (yes we have one and he is qualified), and be sure we will improve the quality of the services we provide to our guests. We hope that you enjoyed the rest of your stay in French Polynesia, if not in Tikehau. Best regards

Ia Orana, Thank you very much for your kind review. We hope to have the pleasure to welcoming you back in our paradise soon. Best regards

Dear M. Doug Mauruuru Roa for your kind message. Thank you for your very kind review, we are very happy to read you enjoyed snorkeling and to relax. The Pearl Beach of Tikehau is the perfect place to choose for these "activities" ! Looking forward to welcoming you back in our Paradise. Best regards

Dear Mr Dominique, Mauruuru Roa for your very kind review. We are happy to read that you enjoyed the Resort and the lagoon to the fullest. We hope to have the pleasure to welcoming you back soon in our paradise. Warm regards

Thank you for your review Best regards

Dear Traveler Thank you for your kind review. We are happy you enjoyed your massages at our "fare" massages. We confirm there is an extra charge cost for the airport transfer, indicated on the main page description of the Hotel. We hope to have the pleasure to welcoming you back in a near future. Best regards

Dear Traveler, We thank you for your message. We kindly recommend to book in advance regarding activities, to make sure you can enjoy it once here. There are 2 diving centers in Tikehau, and not much solutions when both are sold out, or when they have an issue with one of their engine on the boat. We deeply apologize for the inconvenience and we thank you for your understanding. Best regards

Dear Wusia, Thank you for taking the time to share your feelings about your stay with us. We are sad to read you did not enjoyed staying with us, and to read such a bad feedback. Indeed, we take care of all our guests in the same way, especially at the restaurant, where usually the staff gets very good comments for their kindness and service. We are very sorry if it is not the feeling you had. The flowers are coming fresh every morning from the village, located 15 minutes by boat from the hotel. We do not understand your note regarding special dishes. They are on request, and also proposed by our Maître d'Hôtel, to all our guests, usually after 3 nights. We did offer these specials to you as well. The first days of your stay, you did not want to try them, and on 1 day, you did try them (shrimps). Regarding excursions, you stayed with us during a few days bad weather period. We are very sad you were not able to go in excursions but the weather (for which we are not responsible for) was not good enough for security reasons. The Hotel Manager was on property, as usual, and you met her as well. At that time, you never complained about anything, answering that everything was fine. We are very sad you did not say anything about your bad experience with us at that time. At least, we could have try to do something, as we usually do in such a case. Be sure we are really concerned and sorry when one guest's stay does not correspond to his expectations. We hope the rest of your stay in Polynesia was fine, if not during your stay in Tikehau. Best regards

Dear Anonymous Thank you for your kind message, and sorry for our late answer. We are very happy to read your stay met your expectations. For information, internet is available only at the desk, restaurant and bar, not in the rooms (High speed internet does not exist in this part of the world, and we only have 1 telephone line, so the signal would be too weak, if shared between 37 rooms). These days it works pretty ok, at least to read emails, send a picture or connecting on social networks. We hope to have the pleasure to welcome you back in our paradise. Best regards