View from property
Check availability

Reviews of Leonardo Club Hotel Tiberias

Leonardo Club Hotel Tiberias
1 Habanim Street, Tiberias

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 156 reviews" "
Rating 8 - Good. 52 out of 156 reviews" "
Rating 6 - Okay. 27 out of 156 reviews" "
Rating 4 - Poor. 14 out of 156 reviews" "
Rating 2 - Terrible. 20 out of 156 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lindo hotel buena ubicación Serca del muelle..preciosa vista personal amable limpio
Stayed 3 nights in Feb 2024
Response from anat ohayon on Feb 13, 2024
Dear Guest, Thank you for choosing to stay at the Leonardo club Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to read that you were hosted in the best tradition of "hospitality with love" . Looking forward to hosting you again in the near future,SincerelyAnat OhayonManagement secretary

10/10 Excellent

FARZAD

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Is it amazing place very family friendly we enjoyed it and they have a very nice buffet for lunch and dinner
Stayed 2 nights in Oct 2023
Response from anat ohayon on Oct 22, 2023
Dear guests,Thank you for choosing to stay at the Leonardo Club Tiberias Hotel from the Fatal Hotels chain, and for writing about your hospitality experience.Thank you for the warm and encouraging words, there is no doubt that the satisfaction of our guests is our top priority,I am happy to read that we were able to provide you with a perfect hospitality experience,We will be happy to host you again on your next vacation.Best regards,Anat OhayonManagement secretary,

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We could easily explore the surrounding countryside, enjoyed the pool, DJ and dining!
Stayed 2 nights in Sep 2023
Response from anat ohayon on Sep 15, 2023
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain and for sharing your feedback with us. We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. SincerelyAnat OhayonManagement secretary

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing, the staff are just pure gold, I always wanted the cheese cake recipe because they make the best cheese cake and they gave me the recipe, ily guys.
Stayed 1 night in Aug 2023
Response from anat ohayon on Aug 28, 2023
Dear Guest, Thank you for choosing to stay at the Leonardo club Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to read that you were hosted in the best tradition of "hospitality with love" . Looking forward to hosting you again in the near future,SincerelyAnat OhayonManagement secretary

2/10 Terrible

Sami

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible no ac They didn’t care Temperature was at 95
Stayed 3 nights in Aug 2023
Response from anat ohayon on Aug 28, 2023
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias and for sharing your feedback with us. We will pass on your comments to the relevant departments for further care. We look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

6/10 Okay

Michael

Stayed 2 nights in Jul 2023
Response from anat ohayon on Aug 7, 2023
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon, Management Secretary

6/10 Okay

Avi

Travelled with family and small children
Liked: Cleanliness, staff & service
Everything was "ok" Nothing stood out as being exceptional. Was expecting something a bit fancier.
Stayed 2 nights in Jun 2023
Response from Anat Ohayon on Jun 28, 2023
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon, Management Secretary

8/10 Good

Avigal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Anat Ohayon on Apr 26, 2023
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon, Management Secretary

6/10 Okay

david

Stayed 1 night in Oct 2022

10/10 Excellent

lital

Stayed 1 night in Mar 2022
Response from Anat Ohayon on Apr 5, 2022
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Ramdan

Stayed 3 nights in Oct 2021
Response from Anat Ohayon on Dec 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

10/10 Excellent

Vered

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Anat Ohayon on Dec 9, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Anat Ohayon on Nov 22, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Anat Ohayon on Nov 22, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Anat Ohayon on Nov 14, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

10/10 Excellent

Basem

Liked: Staff & service, room comfort
Nice and quiet stay
Very good location of the hotel The check in was so fine The staff friendly But the facility not so clean
Stayed 1 night in Nov 2021
Response from Anat Ohayon on Nov 10, 2021
Dear Guest , Thank you for choosing to stay at the Leonardo Club Tiberius and for sharing your feedback with us. We are pleased you enjoyed your stay, your comment pass on to the relevant manager for further care. We look forward to hosting you again in the near future. Sincerely Anat Ohayon Management secretary

8/10 Good

Sharon

Liked: Staff & service
Stayed 2 nights in Oct 2021
Response from Anat Ohayon on Oct 19, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Amir

Travelled with family
Nice families hotel
Good for families looking for all inclusive.
Stayed 2 nights in Sep 2021
Response from Anat Ohayon on Oct 7, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain and for sharing your feedback with us. We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

8/10 Good

Einat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Anat Ohayon on Oct 7, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Michal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
מלון נחמד מאוד , צוות שירותי, נקיוןבחדר אוכל הרצפה היתה מאוד דביקה. אפשר לשפר. סהכ מלון חביב ושירות מצויןץ
Stayed 5 nights in Aug 2021
Response from Anat Ohayon on Oct 7, 2021
אורח יקר, תודה שבחרתם להתארח במלון לאונרדו קלאב טבריה מרשת מלונות פתאל. שמחתי לקבל את חוות הדעת המביעה את שביעות רצונכם מרמת השירות והאירוח במלוננו. ברשת מלונות פתאל ובמלון לאונרדו קלאב טבריה אנחנו מארחים באהבה ומטרתנו היא לעשות את כל הדרוש על מנת להשביע את רצון האורחים , הערותיכם בנושא הניקיון הועברו למנהל המשק לצורך למידה ושיפור נשמח לארח אתכם שוב בחופשה הבאה, בברכה, ענת אוחיון מנהלת לשכת מנכ"ל

2/10 Terrible

Ilana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Anat Ohayon on Oct 7, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias in the Fattal hotel chain. I was sorry that you did not choose to share the subjects that were not satisfied so that we could handle them during your vacation, and provide you with a quality and luxurious service experience that we provide to our guests. We look forward to welcoming you again, Sincerely Anat Ohayon Management secretary

8/10 Good

ruth

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2021
Response from Anat Ohayon on Aug 27, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2021
Response from Anat Ohayon on Aug 27, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

10/10 Excellent

Orsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Rami

Stayed 3 nights in Jun 2021

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2021

2/10 Terrible

ELIZABETH

Stayed 2 nights in Jul 2021

2/10 Terrible

Majdi

Stayed 1 night in Jul 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias in the Fattal hotel chain. I was sorry that you did not choose to share the subjects that were not satisfied so that we could handle them during your vacation, and provide you with a quality and luxurious service experience that we provide to our guests. We look forward to welcoming you again, Sincerely Anat Ohayon Management secretary

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain and for sharing your feedback with us. We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

8/10 Good

Feli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Especially suitable for children
I was with my family and we had a lot of fun. A hotel that is especially suitable for children.
Stayed 2 nights in Jul 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain and for sharing your feedback with us. We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

6/10 Okay

eteri

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Moshe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

4/10 Poor

shimon

Stayed 2 nights in Jun 2021
Response from Anat Ohayon on Jul 27, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

michal

Stayed 3 nights in Jun 2021
Response from Anat Ohayon on Jul 2, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
אין למלון הזה חניון וגם לא חניות חיצוניות נאלצנו לשלם חניה בפנגו כמעט 50₪ ליום ואם לא הם מציעים חניון לא קרוב וקשה למצוא בו חניות ב24 שח
Stayed 1 night in Jun 2021
Response from Anat Ohayon on Jul 2, 2021
אורחת יקרה, תודה שבחרת להתארח במלון לאונרדו קלאב טבריה מרשת מלונות פתאל, הצטערתי לקרוא על אי הנוחות שנגרמה לך בנושא החניה, לתשומת ליבך מצוין באתרים, וגם באתר האינטרנט שלנו ,פרטים אודות המלון ומתקניו ומודגש שלרשות אורחי המלון יש חניון עירוני/ ציבורי מסודר בתשלום, כמקובל במלונות עירוניים/ציבוריים. אשמח לארח אתכם שוב בחופשה הבא. בברכה, ענת אוחיון, מנהלת לשכת מנכ"ל

10/10 Excellent

Nofar

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo club Tiberius from fatal chine.We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

10/10 Excellent

Ayelet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain .We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

8/10 Good

HAVA HEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Very good trip
Stayed 3 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal Chain and for sharing your feedback with us. We are pleased you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely Anat Ohayon Management secretary

8/10 Good

Nohar

Stayed 3 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

4/10 Poor

batsheva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

2/10 Terrible

hanit

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Was shocking Contempt for guests Were not prepare
Was shocking Contempt for guests Were not prepared for full occupancy at the hotel The food was horrible and the cleanliness appalling Did not respond to requests in the order We will not return there again
Stayed 2 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Hotel Tiberias from the Fattal hotel chain. I regret that the hotel did not meet your requirements and expectations. Our guest comments very important to us and we will pass on to the relevant manager for farther care. We will be happy to host you again next vacation Regards, Anat Ohayon Management secretary,

6/10 Okay

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

8/10 Good

Verified traveller

Travelled with family
Iit was ...ok. but food was great
Stayed 2 nights in May 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias, We are pleased you enjoyed the food. We look forward to hosting you again in the near future. Sincerely Anat Ohayon, Management Secretary

8/10 Good

Mazal

Travelled with family
Stayed 2 nights in May 2021
Response from Anat Ohayon on Jun 29, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

4/10 Poor

Rostislav

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Anat Ohayon on May 31, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty...
Stayed 2 nights in Apr 2021
Response from Anat Ohayon on May 14, 2021
Dear Guest , Thank you for staying at the Leonardo Club Tiberias from the Fattal chine and for sharing your feedback with us. Our guest's comments are very important to us, and will be passed on to the relevant department for further care. we look forward to hosting you again in the near future Sincerely Anat Ohayon Management secretary

8/10 Good

Enrique

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Saved by it's staff
I've stayed in all-inclusive hotels many times; the experience of this one was below average across the board. EXCEPT for the extraordinary kindness and service of staffers Annat and Shimon. Arrival was enough to make us think about leaving, the front desk was beyond crowded, people yelling, children running all over, pieces of luggage everywhere... Thankfully Annat found us and took us to an office where Shimon checked us in. ALWAYS go to this hotel with previous online reservations through apps and preferably having paid online. The facilities are not new, it looks like a 70s style hotel; cleanliness is acceptable but lacking in the details, dusty corners, dirty windows behind the drapes in common areas, toilets not perfectly clean everyday, a vacuum cleaner was left in front of my room and stayed there for over 24 hours. The TV is small and has few channels, most of them in Hebrew and Russian, just a couple in English. I relly thought the lack of a welcome and information brochure was terrible. You come and don't know the times for the pools or the meals or what is in every floor or what channels are available on the TV. This is the first time I come to a hotel that has no information brochure in the room. Parking is a problem, no parking lot and only paid parking around, mostly on the street. They really need a valet parking service and to include parking fees in the cost, as is it becomes an annoyance. Food was very good, abundant and delicious. Pricey and just OK
Stayed 3 nights in Apr 2021
Response from Anat Ohayon on May 14, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo club Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to host you in the best tradition of "hospitality with love" and that you enjoyed the delicious food, your comment regarding parking near the hotel, unfortunately the hotel does not have private parking. Parking lots around and near the hotel belong to the municipality I was sorry to read that hotel occupancy has impaired your hospitality experience, Our guest comments very important to us and we will pass on to the relevant manager for farther care. We will be happy to host you again next vacation Sincerely Anat Ohayon Management secretary

2/10 Terrible

amid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Anat Ohayon on May 14, 2021
Dear Guest, Thank you for choosing to stay at the Leonardo Club Tiberias in the Fattal hotel chain. I was sorry that you did not choose to share the subjects that were not satisfied so that we could handle them during your vacation, and provide you with a quality and luxurious service experience that we provide to our guests. We look forward to welcoming you again, Sincerely Anat Ohayon Management secretary

8/10 Good

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Anat Ohayon on May 14, 2021
Dear Guest Thank you for choosing to stay at the Leonardo Club Tiberias from the Fattal chain and Thank you for your rating. We look forward to hosting you again in the near future. Sincerely Anat Ohayon , Management Secretary

2/10 Terrible

Tal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad
I booked a couple's vacation from the site. I was very disappointed with the service of the representatives and in particular of the site. The website listed a price including all taxes, when I arrived at the hotel I was told otherwise. I added taxes another 455 NIS. I was really disappointed. No more ordering from this site and will not recommend to the wide audience of customers and friends I have.
Stayed 2 nights in Apr 2021
Response from Anat Ohayon on May 14, 2021
Dear Guest. , Thank you for choosing to stay at the Leonardo club Tiberias and taking the time to share your feedback We apologise for the inconvenience you experienced, however, there is not Much we could do. The VAT is a part of the Israeli local tax laws, and therefore there wasn't even a possibility to make an exception for you whatsoever. Expedia is a non-Israeli site, and therefore is not obliged to show the price with the tax included. However there was a statement in you reservation confirmation stating that a local tax should be added in Israel. We look forward to having you stay with us again Best regards, Anat Ohayon Management secretary