Two-Room Apartment | Living area

Reviews of Appart'City Classic Thonon les bains

3 out of 5
Appart'City Classic Thonon les bains
18, Boulevard Georges Andrier, Thonon-les-Bains, Haute-Savoie

Reviews

6.6
Rating 10 - Excellent. 54 out of 362 reviews" "
Rating 8 - Good. 128 out of 362 reviews" "
Rating 6 - Okay. 84 out of 362 reviews" "
Rating 4 - Poor. 60 out of 362 reviews" "
Rating 2 - Terrible. 36 out of 362 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jason, New Milton

Travelled with family
Liked: Cleanliness
Cheap and very basic. Handy to find somewhere for £60 a night that has a fridge, mini kitchen. Underground parking cost extra. Breakfast was basic, not much choice. Worst thing was that it’s right on top of railway lines and from about 5am onwards you hear a loud alarm going off (to warn of an oncoming train) followed by the thunderous noise of the train going past

6/10 Okay

Paul

Stayed 1 night in Jun 2023

6/10 Okay

Mohammad

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Delphine, irvine

Disliked: Amenities, property conditions & facilities
they provided me with a wrong code for the mail box so I couldnt get my key! They were close (Sunday 8.05pm). So I had to be accommodated somewhere else for my first night. The area doesn't feel safe at all.
Stayed 2 nights in Jul 2022

8/10 Good

Tulku tenizn lobsang

Stayed 1 night in Mar 2022

8/10 Good

MR A G

Liked: Cleanliness, room comfort
Modern hotel building, clean and comfortable
Convenient overnight stop in Thonon Les Bains. I left early in the morning so didn't try the breakfast ( which costs extra)
Stayed 1 night in Dec 2021

8/10 Good

Thierry

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

BRADLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy apartment
We stayed for 5 nights. Inthe centee of town . The apartment was very nice and clean and comfortable. Tge staff were very nice and helpful. It was close to the supermarket.We had been 3 times before.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Room fine good size and clean. Not best area but easy walking. Breakfast decent nicely set out.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Affordable
Great hospitality, very clean, good rate, & close to the train station. It was noisy at night, although no fault of the hotel. We would stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to the railway, other than that living condition was very good, pay parking was reasonable.
Stayed 1 night in Jun 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
Nice welcome. Secure parking underground with lift. Room very clean with everything you need Inc sink, hob, microwave, fridge even pots and pans. Coffee maker. They thought of everything
Stayed 1 night in Mar 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent no frills stay
The lack of air conditioning meant the rooms were very warm so the windows needed to be opened. there was a bit of street noise but nuit too bad. However some of the rooms faced the railway line which meant it was noisier for those in the group that stayed on that side of the building. However, ver good location only a few hundred metres from the centre of Thonon and very reasonably priced parking (We used the underground car park at place des arts). We were late checking in but contacted the reception and they were very helpful and left the keys in a safe on the outside of the building.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Location is excellent But very noisy from the train
Stayed 24 nights in Jul 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Tony, Zurich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this one!
What a terrible place. Environmental health should go in and close this down! The appartment was filthy (I have the photos if you would like them). It was next to a railway line that seemed to run all night and the "view" suggested in the pictures shown is a lie. There is no marina near to the hotel. The check in process was a nightmare as the "local" team were never there when I phined or emailed them to get details. Finally the details were shared with me at 17:41 on the evening of arrival. Add to this that we arrived before 19:30 (the published reception availability time) and no one was to be seen! I would not wish this hotel on my worst enemy. Never again.
Stayed 1 night in Mar 2018

6/10 Okay

Krusty, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Simple Comfort
A narrow, older style-tinny sort of room but reasonably comfortable. The train crossing just outside the window with a shrill bell sounding every time the gates went down was going to be a nuisance - or so I thought. The window, when shut, actually muffled most of the sound! Everything else was pretty standard and what to expect from a budget hotel. I was impressed that there was a kitchenette though!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Decent appart hotel
Hotel staff was very helpfull. Location is close to SNCF station and city centre of Thonon Les Bains. However checking in on Sunday's or odd hours is a problem.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Convenient, budget accommodation.
Reception staff helpful and welcoming. Hotel is in a convenient location. Easy to check in.

4/10 Poor

Stephen, Sydney Australia

Disliked: Cleanliness, staff & service, room comfort
Could do better
The appartments are close to the centre but are right next to a rail crossing which is in frequent use both day and night so you not only get the rumbling of the train but also the ringing of the crossing bell. The studio was very small and there was barely enough room to move around. A few years ago we stayed in the Balladines which was much roomier so I'd make that my preference for any future stay in a studio. The apartment advertises one housekeeping per stay but this means cleaning the room after you leave not during your stay. The rooms are not exactly spotless and could do with a thorough spring clean. I was charged 7 euro per day for parking but when I looked at their internet site it quoted 5 euro. When I contacted them about this they just said it was a mistake and that the price was posted all over the premises. I checked this and could only find the price posted on the back of the room door at 5 euro. I sent them photos from the interior of the lift, the notice board in the common area near the reception and from the back of the door; it was then they offered a reimbursement of the 2 euro per day difference. I wouldn't stay in a studio in these premises again; not only because of the restricted space but also because of the doubtful cleanliness, the outside noise and the attitude with regard to the parking issue and the ambiguity with regard to the housekeeping.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

talal, france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not anymore in this kind of hotels
I regret to stay in that hotel

6/10 Okay

marcus, bristol UK

Disliked: Staff & service
stay near the port de soleil
The room was adequate and the service ok, please note the room was above a railway line which had trains running throughout the night which kept waking us up at regular intervals, overall the room was great for our needs as it was god value for money with easy access to le gets, morzine and Avoriaz which was only thirty / forty minutes drive away, the hotel was close to the centre of town so lots of restaurants and it backed on to the biggest supermarket I have ever seen so you could walk to it in 5 minutes and cook in the room if you wanted too.

6/10 Okay

Perez2f, Wiesbaden, Ge

Liked: Room comfort
Hotel stay for Evian Masters
Location is too close to the train tracks, some noise from trains passing through. The apartment had dishes and cooking pans but no utensils to cook, no coffee maker. The shower did not have a holder to place the shower head. Parking was cheap and good. Breakfast in the morning is served too late. Very hard to find out where to leave the keys early in the morning, there should be an easy way to check out.

4/10 Poor

carole, p australia

Disliked: Staff & service
Wince hotel close to town centre and railway
Long walk to lake and staff were not helpful or friendly although the towns folk overall were lovely . Some great places to eat

8/10 Good

llewellyn, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good little hotel in Thonon les bains
Staff are pretty great - always willing to help. Hotel price is very reasonable and location near (ish) to town and local hospital was great. Good hotel overall! Recommended

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Chris, Nottingham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not stay here if you plan to arrive at a weekend!
Not only is the reception not open on Saturdays/Sundays (when we arrived), but nobody will answer the mobile phone number on the door. We saw at least 3 other groups, in addition to us, standing outside the hotel completely baffled and unable to get in. We left a phone number but no one called us back. Eventually, on Monday, we looked in to cancel the room (after fortunately finding somewhere else to stay in a hurry) and they were really quite rude, blaming us for them not answering the phone. Oh, and charged us a day's rate despite us being unable to get into their hotel for "cancellation". They explained not answering the phone as being "because we were in Switzerland on Saturday". We looked at the room (before returning to our lovely warm alternative with friendly proprietor on-hand). Cold, stark, very clean, noisy, new, next to the railway line, about sums it up.

8/10 Good

Bernard

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

LAURE

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

PORTEFAIX

Travelled with partner
Point positif, bien placé pour tout faire à pied. Points négatifs : - odeur d'égout dans la salle de bain - vaisselle sale, casserole brûlée, - joints douche et fond des WC marron, - robinet cuisine défectueux - ne pas prendre son petit déjeuner après 9h...y'a plus rien !
Stayed 3 nights in Oct 2023

4/10 Poor

Dominik

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

2/10 Terrible

Anthony

Travelled with family
Disliked: Room comfort
À fuir
À fuir. L'hôtel est sur des rails de train. A chaque passage, une cloche sonne. Sans oublier les bruits indésirables de la route, notamment les motards. Il n'y a pas de climatisation non plus, donc obligation d'ouvrir la fenêtre en été...
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
trop de bruit
Si vous appréciez la tranquillité, cette hôtel n’est pas pour vous. Les fenêtres donnent sur le trafic et la ligne de train. Le manque de ventilation dans la chambre ne permet pas de garder la fenêtre fermé pour éviter le bruit.
Stayed 3 nights in Aug 2023

6/10 Okay

Gaston

Stayed 1 night in Jun 2023

6/10 Okay

Jean

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

DREVET

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from reception on Mar 6, 2023
Chaleureusement, L'équipe de l'AppartCity Thonon les Bains

8/10 Good

Khira

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

Adrien

Business traveller
Disliked: Cleanliness
Stayed 1 night in Sep 2022

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2022

10/10 Excellent

anita

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2022

2/10 Terrible

Hadj

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Adil

Stayed 3 nights in Jul 2022

10/10 Excellent

Marc

Stayed 2 nights in Apr 2022
Response from La Réception on Jun 14, 2022
Bonjour à vous, Merci d'avoir pris le temps de partager votre expérience réussie au Appart'City Thonon les Bains . Nous vous remercions pour ce retour d'expérience très positif. Au plaisir de vous accueillir lors d'une prochaine visite à THONON LES BAINS. Chaleureusement, L'équipe de l'AppartCity Thonon les Bains

8/10 Good

Michèle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

stephane

Business traveller
Liked: Cleanliness, room comfort
bon séjour
Bon Séjour, pro, accueil pro, écoute, au service client, chambre très convenable vs prix
Stayed 1 night in Sep 2021

2/10 Terrible

Yanmin

Disliked: Amenities, property conditions & facilities
Pas de service, j’arrive à 13:30 , la réception personne, il me faut attendre jusqu’à 15 h, pareil pour partir, mon train partir à 13:30, je suis obligé partir à 11 h, parce que l’hôtel est fermer à 11 h, je suis obligé de partir avec mon bagage, très peu de temps en service ! Jamais vue un hôtel pareil !
Stayed 5 nights in Aug 2021