This hotel is in great location! Just three blocks away from Powell Street Train Station, which is also where you can take the Cable Car which takes you to Chinatown and Fisherman's Wharf. There's a Westfield Mall across the train station and lots of nice restaurants and bar to eat and hang out! The staff and owner of the hotel are really nice, very accommodating, and friendly. Would highly recommend!
Chris from Washington DC
This hotel is located in San Francisco (Theater District), close to Marrakech Magic Theater, Union Square, and Westfield San …More
This place is classy and comfortable. Well situated just two or three blocks from Union Square. Near shopping dining, cable car, trolly car and busses that will whisk you to Fisherman's Wharf and all tourist destinations.
Glenn from Montreal
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks …More
Overall great experience.
The rooms are old, but very nice and well kept, with all new appliances.
The housekeeping lady returned my wallet because I could not find it when it was time to check out.
Only complain... not the best views. (I had a great view of Macy's)
Infused with the spirit of Italy, this romantic downtown San Francisco retreat is on the Powell Street cable car line, less …More
This is a favorite hotel given its location, convenience, cleanliness and friendly staff. The rooms are small but that is to be expected in central SF. Everything met my expectations at a reasonable price.
Håkan from Redmond, WA
This San Francisco hotel is on a cable car line within half a block of Union Square, 3 blocks from the Westfield Shopping …More
The lobby was clean & nicely decorated. The staff at the desk took care of us right away. Our gear was stored tho it was hours before check-in time. Everyone showed us great courtesy & made us feel secure. The location could not have been better, for dining, dancing & gallery hopping. The day & evening concierges were so helpful, it really made our trip memorable. We will most certainly visit here again.
Ginny from Fresno, Ca.
This San Francisco boutique hotel, built in 1914, is within 2 blocks of Union Square and a cable car stop, and within a block …More
The hotel itself is situated 1 minutes walk to Market Street where most of the shopping is located the convenience itself is a plus. The staff is really fantastic they give guest the feel of home especially for a first time guest of the city their service in my opinion surpass the 5 stars hotel.
As to safety the area in general there are a lot of homeless people asking for money and cigarette you just have to be polite and reject them no need to be mean or aggressive towards them mind you there is also 5 star hotel in the same area but the hotel staff really do their part by not letting non guest to enter the hotel which includes the use of their toilets. I would strongly advice family visitors do not let their children roam about in the nights.
If you need a cab let the front desk know so that they get their regular/trusted cab drivers to service you but as most of the things are nearby the only time you may need the cab is to the airport.
Desmond from Singapore
In the Union Square area of downtown, this boutique hotel is a block from a cable car line and 4 blocks from Moscone Center.More