Bar (on property)

Reviews of Bastion Hotel Den Haag Rijswijk

3 out of 5
Bastion Hotel Den Haag Rijswijk
Polakweg 12, Rijswijk

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 716 reviews" "
Rating 8 - Good. 328 out of 716 reviews" "
Rating 6 - Okay. 148 out of 716 reviews" "
Rating 4 - Poor. 45 out of 716 reviews" "
Rating 2 - Terrible. 32 out of 716 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hello - Hotel is a little dated and reception very good but food and service was just not great
Stayed 1 night in Mar 2024

8/10 Good

Mike

Stayed 2 nights in Nov 2023

8/10 Good

Maricarmen

Liked: Cleanliness, property conditions & facilities
Good breakfast.
Stayed 3 nights in Aug 2023

2/10 Terrible

Stephanie

Liked: Cleanliness, property conditions & facilities
Very nice clean and comfortable but not very close to The Hague. Easy transfer by car though
Stayed 2 nights in Jul 2023

8/10 Good

SHEIKH, Paramaribo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place !
Stayed 3 nights in Jul 2023

10/10 Excellent

Wendy Xin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was up to expectations. It was mainly quiet, clean, and well-staffed. I arrived at the property at 10pm, and was welcomed by the assistant manager (Samyr), who offered me some drinks and snacks to stay warm. A hospital environment. Thank you.

10/10 Excellent

Nilesh, Droitwich Spa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced hotel in a quiet area. Good rooms, shower and breakfast. WiFi worked well.
Stayed 2 nights in May 2023

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk personnel helpful. Tidy facility. Close to convention center where we spent most of our time.
Stayed 1 night in Apr 2023

4/10 Poor

christine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything was inconvenient, bar and restaurant shut, staff disinterested
Stayed 1 night in Feb 2023

6/10 Okay

Grandiosa

Travelled with family
Liked: Staff & service
This is perhaps a 2 star hotel. Staff were very good and friendly. We were not made aware that the restaurant was closed Friday thru Sunday. I wanted to do a fun night with my 84 year old sister. This really did not make the experience fun. Closed restaurant was almost 3/4 of a meter away difficult for a person using a walker.
Stayed 1 night in Nov 2022

6/10 Okay

Nun

Stayed 1 night in Oct 2022

4/10 Poor

Russell

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Check in was good but after this things went downhill.
Stayed 2 nights in Aug 2022

10/10 Excellent

Xin

Stayed 1 night in Aug 2022

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay close to the highway
Everything was alright, just as we expected it. The TV didn’t work in the first day but the next day the came to fix it.
Stayed 2 nights in Aug 2022

6/10 Okay

Yogesh

Travelled with family and small children
Disliked: Cleanliness, staff & service
Please clean, keep enough staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At standard of what you can expect at a Bastion Hotel. Priced well, especially realizing how centrally located you are in the "Randstad". Conveniently located to the center of Den Haag and in easy reach via the highway to the cities Amsterdam and Rotterdam. To make the stay even better; provide a larger safe and bold it down!
Stayed 2 nights in Jan 2022

8/10 Good

Shaun, Halesworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find good location off of E4 junction 10. The staff were very helpful at the check in and were very helpful. The breakfast is worth having and the lady doing the egg products was very helpful. Overall a very easy and enjoyable stay. Will use again
Stayed 1 night in Nov 2021

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Sep 2021

6/10 Okay

Carolina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Just okay
The service was alright but getting to the reception desk was the first hurdle. Before reaching the entrance you had to climb eight stairs, with luggage, and nothing to hold on to. On the way to the room you had to go through three small doors before getting to your room. These were banging all the time until about 11:00 pm. In the room there were two small single beds with covers that were too short for the bed, two chairs, a desk, a fridge, a bed table without alarm clock, and a television that did not work. There was a small bathroom with a toilet that is difficult to use when you are bigger in size than average. The face cloths were missing. For one night it will be fine if your demands are not too high.
Stayed 1 night in Aug 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Carla, Bonita springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms. Very nice employees 😊
Stayed 3 nights in Oct 2020

2/10 Terrible

Hok Man

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy, my door was not locked/closed very well, there was a tiny space between so if the neighbours closed their doors you can feel the air pressure on my door.
Stayed 1 night in Apr 2020

2/10 Terrible

Mariam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Mar 2020

2/10 Terrible

Chris

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2019

10/10 Excellent

Agnese

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful clean room, everything worked with beautiful window view and courteous staff.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Cesare

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gabo, Khobar, Saudi Arabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where is located is very convenient to take tram to anyplace in The Hague
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A bit out of the way but then again that made if airly quiet
Stayed 1 night in Aug 2019

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, room comfort
Overnight cycling stop
Long wait at reception. Seemed under staffed. Otherwise a good hotel and good value. Would stay again.
Stayed 1 night in Jul 2019

10/10 Excellent

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Secured parking, clean room, great in room coffee. Wonderful walk in shower. Downside; put a nice chilled bottle of wine in the refrigerator, turned up the cool, only to find out it wasn't plugged in. One would need to move the fridge to actually plug it in. Not happy to lose the wine. Other than that I would definitely recommend this hotel to everyone.
Stayed 1 night in Apr 2019

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty desolate area, but very handy for my ultimate destination so acceptable. For a hotel close to the European Patent Office, I would have expected something a bit better by way of a 'desk' in my room.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The rooms did not reflect the actual hotel rooms. There was no little table to put a drink on. There was 1 chair. Bathroom had 1 towel per person. No washcloths at all, bed and room was cold enough that we had to request a extra blanket. The heater kept shutting off and as far as location....NOT GOOD.
Stayed 11 nights in Dec 2018