"Nice pool and beach access. Excellent Club Lounge"
I just spent 10 days and this has been one of the best vacations I have had. We booked a sea view deluxe room, which was clean and close enough to the pools and beach, as well as the restaurants. The front desk was very accommodating to me, my wife and child. It was very hot in the lobby as it is an outside area and May is one of the hottest months here, so they provided cool towels for our face.
Our room was on the fourth floor, facing the pool and beach, and it was nice. However, I would recommend a ground floor room facing the pool for easy access.
The staff was very friendly all through the hotel. Housekeeping provided good cleaning in the morning with a turndown service in the evenings, during which they refreshed the rooms. This was a nice touch of service.
The club lounge offered a nice breakfast, snack at lunch, and some appetizers and free drinks around dinnertime. There are three sections of the club lounge, and one of them had mostly families with kids in them. My daughter could play with the other kids while we ate. To top it off, the staff here were super friendly and would hang out with us and the kids and they paid a lot of attention to the kids. In particular, one of the staff, Zin, was great with all the families and made us feel very welcome and comfortable. Zin really made it a point to create a great environment for the families. I would give this resort 4 stars without the club lounge, but if you get a club room, I give it a 5.
Traveller from Seoul, S. Korea