Outdoor pool, pool umbrellas, sun loungers
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Reviews of Ona Alborada Apartamentos

3 out of 5
Ona Alborada Apartamentos
Avda Fernando Salazar Gonzalez S/N, Costa del Silencio, Arona, Tenerife

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 12 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an apartment that looked like it was recently refurbished. Great apartment and well set out. I wanted a quiet location and this fit the bill perfectly.
Stayed 4 nights in Mar 2024
Response from Ona Alborada on Mar 18, 2024
Hi there Richard! Your kind words are music to our ears Thanks for the review.It's music to our ears to hear that the recent refurbishments hit the right note with you and that our quiet location was just what you were looking for. We're over the moon about your 100% satisfaction with our room cleanliness - our housekeeping team rocks!Looking forward to your next visit.All the best,Ona Alborada

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2020
Response from DG on Mar 18, 2020
Gracias.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from DG on Mar 18, 2020
Muy bien

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Highly recommend giving this hotel a chance. Yes, it looks like a car park from the outside, but how long do you intend to spend looking at that view when you have a wonderful sea pool and and are positioned literally on the edge of the sea. The highlights of this hotel are the views, it's cleanliness, comfortable firm beds, amazing water pressure in the shower, a huge sea water pool and the courteous, friendly, hard working, helpful staff. I had an issue that needed attention. Reception listened and referred me to the manager. We had an amicable discussion and the situation was resolved. The manager clearly appreciates his staff and has realistic ambitions to improve the hotel. The restaurant chef's catered to my garlic intolerance and cooked me meet or fish without garlic. This was well above and beyond what I would have expected in a 3* hotel. Huge thanks to them. The not so good. The hotel is of concrete construction, typical of the period, tired and in need of a range of repairs. If you can see past this and remember that you have probably paid a relatively low price you should enjoy your holiday. One thing we definitely found irritating was the number of smokers. It was possible to find sunbeds that were spaced out more and further from the bar so we managed to minimise the impact. The hotel should definitely consider allocating non smoking areas in the bar and in the pool patio areas. We would definitely stay at this hotel again.
Stayed 9 nights in Feb 2020
Response from GM on Feb 21, 2020
Thank you so much for taking the time to share your thoughts with others about your recent stay. We are delighted that you are so positive about the hotel and our future plans to improve. With best wishes and we look forward to welcoming you back in the near future!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is under new management and it’s clear they are trying hard to make everyone’s holiday a good one. It is a bit tired looking but exceptionally clean and in a great location.
Stayed 7 nights in Jan 2020
Response from GM on Feb 17, 2020
Thank you for your kind review. We look forward to welcoming you back soon.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Relaxing holiday
We had a lovely stay here. The place is outdated but it's clean. All the staff were helpful and happy.
Stayed 10 nights in Nov 2019
Response from GM on Dec 6, 2019
Thank you Sarah. We look forward to welcoming you back as we continue with our improvements plan in to 2020.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. En las habitaciones encontramos cucarachas. Vivas y muertas, lo cual denota una falta de higiene total. Decidimos abandonar el alojamiento tras la primera noche. EL hotel no se portó bien y no nos quiso devolver el dinero de todas las noches no disfrutadas. En definitiva, no recomiendo para nada el hotel, ya que está viejo, descuidado y la limpieza brilla por su ausencia. El todo incluido de la comida solo era de 2 horas al día lo cual ya NO es TODO incluido. En fin. No volveremos y no lo recomendamos
Stayed 8 nights in Oct 2020

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina meravigliosa!
Bellissima la piscina! Ottimo il servizio all inclusive! Buona la camera. Staff gentile e disponibile.. Lo consiglio!
Stayed 3 nights in Mar 2020
Response from GM on Mar 25, 2020
Grazie mille, Alessandro.

8/10 Good

Joel

Stayed 2 nights in Feb 2020

10/10 Excellent

Rudi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Très bon rapport qualité prix au sud de Tenerife
Bon rapport qualité prix. Un peu défraîchi, mais c'est compensé par une équipe sympa, un service au top et une pension complète tout à fait correcte. Hôtel à côté de l'aéroport du Sud, à 10 mn des plages commerciales (Los Cristianos etc.) et à 20 mn des deux plages de la montagne rouge (Montaña Roja à faire avec ses deux plages et cette petite rando à +200m environ). C'est mieux d'avoir une voiture, car le spot est limité avec un petit bourg commercial avec une petite laguna qui n'ont rien à voir avec les gros équipements commerciaux et qui ne sont pas d'un point de vue nature et paysage super fantastiques. Donc en deux mots, très bon camp de base avec un bon rapport qualité prix pour visiter Ténérife avec une voiture et le confort de la pension complète. La piscine d'eau salée est immense et sympa et ma femme a bien apprécié l'animation aqua gym.
Stayed 7 nights in Feb 2020
Response from GM on Feb 25, 2020
Merci beaucoup Rudi.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todella vanha hotelli, mutta siivous joka päivä, mukavat sängyt. Juomavesi hotellin aluella hintaan 10c litra. 6 päivän aikana huoneeseen pääsivät hyönteisiä, 2 isoja kuoriaisia. Ei oli kiva
Stayed 6 nights in Feb 2020
Response from GM on Feb 25, 2020
Kiitos 5,0-pisteestä. Se on trooppinen saari ja hyönteiset olivat täällä ensin. Reaktioosi on ymmärrettävää, koska et ole tottunut tähän ilmastoon. Odotamme toivomme sinut tervetulleeksi tulevaisuudessa.Kiitos 5,0-pisteestä. Se on trooppinen saari ja hyönteiset olivat täällä ensin. Reaktioosi on ymmärrettävää, koska et ole tottunut tähän ilmastoon. Odotamme toivomme sinut tervetulleeksi tulevaisuudessa.

6/10 Okay

Tina

Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
die Anlage ist extrem in die Jahre gekommen und bedarf einer gründlichen "Generalüberholung"
Stayed 1 night in Jan 2020
Response from GM on Jan 29, 2020
Danke!

8/10 Good

Søren

Travelled with family
juleferie
Vi kom der for poolen og solen. Havde ikke de store forventninger for havde jo læst alle de dårlige kommentarer. Hotellet er slidt men rent og deres All inclusive er ikke prangende men du bliver mæt. Vi holdt Jul og Nytår der, og det har jeg bestemt ikke lyst til igen. Der var lagt op til fest men det fik de desværre ikke indfriet.
Stayed 9 nights in Dec 2019
Response from GM on Jan 15, 2020
Takk for oppmuntrende kommentarer. Vi ser frem til å ønske deg velkommen tilbake i fremtiden.

8/10 Good

Torhild

Liked: Cleanliness, staff & service
Alt inkludert til en god pris
Var alene på tur og dette var da et godt valg. Hadde all mat og drikke inkludert til en rimelig pris. Ulike aktiviteter å bli med på ved bassenget og i bassengbaren. Store leiligheter.
Stayed 6 nights in Jan 2020
Response from GM on Jan 13, 2020
Takk for oppmuntrende kommentarer. Vi ser frem til å ønske deg velkommen tilbake i fremtiden.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Res belle piscine
Hotel un peu viellot restaurant tres tres bruyant
Stayed 6 nights in Dec 2019
Response from GM on Jan 11, 2020
Merci Corinne pour vos commentaires.

10/10 Excellent

Gain, vantaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and stuff are very friendly although hotel is bit old in age.. Location is perfect and good thing is big sea water swimming pool..
Stayed 7 nights in Dec 2019
Response from Directore on Dec 26, 2019
Thank you Gain for taking time to leave a review. We appreciate your encouraging comments and look forward to welcoming you back in the future.

6/10 Okay

MARTA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2019
Response from GM on Nov 29, 2019
Gracias Marta