Lobby

Reviews of Hotel Taburiente

4 out of 5
Hotel Taburiente
C/ Dr Jose Naveiras 24A, Santa Cruz de Tenerife, Tenerife

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 347 reviews" "
Rating 8 - Good. 166 out of 347 reviews" "
Rating 6 - Okay. 46 out of 347 reviews" "
Rating 4 - Poor. 20 out of 347 reviews" "
Rating 2 - Terrible. 10 out of 347 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens just in front of the hotel. Very nice area and walking distance to everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Nice park opposite with lovely cafe for breakfast. The hotel breakfast was not very good despite fresh honey and orange juice. The reception area was huge with lits of comfy seating but the bar was small and
Stayed 5 nights in Feb 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lujoso y grande y comoda la habitación
Stayed 2 nights in Feb 2024

6/10 Okay

Danielle

Liked: Cleanliness
Property was difficult to find, set back off the street and not well marked. I chose this hotel because it advertised parking. I had to park in a taxi stand and run in to ask only to be told sorry our parking is full, good luck finding something on the street. After 45 mins of driving around and 25 mins of walking and dragging my bag to the hotel (pregnant by the way), there was no care given by the front desk for my troubles. Just a shrug of the shoulder. I ate dinner in the Cayote restaurant. I would not eat there again but will leave that review separate. Room was average, pillows need replacing. The park just in front of the hotel was beautiful. Overall would not choose to stay here again because all of the inconveniences mentioned above and indifferent and unhelpful attitude from the front desk.
Stayed 1 night in Feb 2024

10/10 Excellent

Daliana

Stayed 3 nights in Nov 2023

10/10 Excellent

Donald

Stayed 1 night in Nov 2023

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in a good location. Breakfast was superlative with a lot of choice in both savoury and sweets. The gym on the terrace was great as well as the swimming pool area. The room and the bathrooms were very basic and furniture was quite old and would require updating. The staff was rude and not professional.
Stayed 2 nights in Nov 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 3 nights in Aug 2023
Response from staff on Aug 9, 2023
Thank you very much!! We will be waiting for you!

8/10 Good

Branimir

Business traveller
Liked: Cleanliness, staff & service
Santa Cruz stay
This is great hotel, right at the centre of Santa Cruz. I did not see swimming pool or made aware of it. Half board was great with fresh breakfast and a la carte choice for dinner.
Stayed 1 night in Jun 2023
Response from Hotel Taburiente on Jul 30, 2023
Dear Branimir, thank you very much for sharing your experience at our hotel. We are very happy to hear that your stay with us was to your liking and that the location of our hotel stands out for you. We are also glad to hear that you enjoyed the options included in the half board. We would also like to let you know that we do have a swimming pool and jacuzzi on the terrace (5th floor) and we are sorry we did not let you know about it during your stay. We look forward to welcoming you in the future. Best regards from all the team at Hotel Taburiente.

8/10 Good

Azucena M

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023
Response from Hotel Taburiente on May 22, 2023
Estimada Azucena, agradecemos su puntuación y esperamos volver a verla muy pronto. Muchas gracias y reciba un cordial saludo de todo el equipo del hotel Taburiente.

10/10 Excellent

Victoria L.A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly guest services and affordable!!
Stayed 1 night in Feb 2023
Response from Hotel Taburiente on Apr 16, 2023
Dear Mrs. Vicoria, thank you for your review! We are happy to hear that you had a pleasant stay at our hotel and that you found our prices affordable. We hope to welcome you back soon for another enjoyable stay. Warm regards, Hotel Taburiente.

6/10 Okay

Simon

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Hotel Taburiente on Apr 16, 2023
Dear Mr. Simon, we are sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate any specific feedback you could provide so that we can address any issues and improve our services for future guests. Thank you for your review. Warm regards, Hotel Taburiente.

8/10 Good

Forrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Centrally located, and across the street from a beautiful park. Rooftop fitness centre was beautiful as well. Pool was closed during our stay which was disappointing, but understandable. My only complaint is that the beds were miserably uncomfortable and they are a bit stingy with the pillows (but were happy to provide more upon request). Overall a lovely hotel that I would stay at again.
Response from Hotel Taburiente on Apr 9, 2023
Dear guest, Thank you for taking the time to share your experience with us! We're happy to hear that you had a great stay at our hotel and enjoyed the beautiful rooftop fitness center. We apologize for any inconvenience caused by the pool being closed during your stay, but we appreciate your understanding. We're sorry to hear that you found the beds were not as comfortable as you had hoped, however, we are glad that we were able to meet your additional request.We hope to have the possibility to receive you again. Warm regards, Hotel Taburiente.

4/10 Poor

Edward

Liked: Property conditions & facilities
Your first impression of a new local can colour your entire visit. When no shuttle arrives that can be disappointing, when the bathroom isn’t clean even greater grief and when the management doesn’t seem to care or empathize sometimes you just can’t get away fast enough. Such is a case with this accommodations which seems to forget whom their customer is.
Stayed 4 nights in Feb 2023
Response from Hotel Taburiente on Apr 9, 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sorry to hear that we did not meet your expectations. We understand that first impressions are important and we will take your comments into consideration. Please note that Hotel Taburiente does not provide any shuttle service. Transport can be organized privatly or by local taxi. Please be assured that we take the cleanliness of our facilities very seriously and we will be reviewing our processes to ensure that our guests have a satisfactory stay. Warm regards, Hotel Taburiente.

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel on city fringe
25 minutes walk from bus station opposite a beautiful park,big clean modern well furnished rooms, modern well stocked bathroom.up hill from the centre so bear this in mind if you have mobility issues.
Stayed 1 night in Jan 2023

4/10 Poor

Britt

Disliked: Staff & service, amenities, property conditions & facilities
Room on the 1st floor. Very dark, no fresh air, unfriendly staff. Most disturbing was how loud the room was. could hear everything happening in the floor. people showering, doors closing, and more....... Surrounding is nice, but can't recommend unfortunately due to the above.
Stayed 6 nights in Mar 2022

10/10 Excellent

Ángel David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from reservas on Oct 10, 2022
Muchas gracias por su puntuación Ángel. Esperamos verlo muy pronto. Un saludo cordial. Hotel Taburiente

2/10 Terrible

Derek

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Specifically booked this hotel as we thought it would be nice to relax in the hot tub after a long trip here. Arrived at the hotel at 7.55pm, staff told us they shut the tub at 8pm. No exceptions, unwilling to even allow us 15 mins. Opening times are not made clear on their website. Decided to have a nice relaxing shower instead. Was just about to get out of the shower after about 5 mins of cold water. It finally warmed up. Would not recommend this hotel. Staff were not friendly or accomodating
Stayed 1 night in Feb 2022
Response from reservas on Feb 22, 2022
Dear Mr. Derek, we have the timetable for the jacuzzi, pool and gymnasium every day from 9 to 20.00 hours the whole year. We regret not to have more time but the staff do the cleaness and maintenance for the pool area after 20.00hours. Our staff always are very nice with all the guests. Thank you.Best regards. Hotel Taburiente

10/10 Excellent

T J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from reservas on Feb 28, 2022
buenas tardes, valoramos mucho su puntuación y esperamos verle muy pronto. Muchas gracias. Hotel Taburiente.

6/10 Okay

Aiki

Liked: Cleanliness, property conditions & facilities
Good and bad
The good part - location across the beautiful park, rooftop gym was great as is the pool area next to it with amazing view . The room was clean and comfortable . The bad part- my room was on the fourth floor and it was super noisy . I think the maintenance room is on 5th , i could hear the machines . Also my room(cheapest) had a view into a literal shaft , meaning no view , with A/C units on the walls buzzing . Would not book again .
Stayed 7 nights in Jan 2022
Response from reservas on Feb 22, 2022
Dear Aiki, our reception is open 24 hours and we are sorry for the inconvenience caused. The staff work every day to help every guest. You can ask for a change of the room and have anothe quiet room. If you want to have a room with views, you can call us before arriving and we look for a good room to enjoy yourself. We hope thay you can come back to stay with us. Thank you. Best regads. Hotel Taburiente.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only
Booked a suite with a bath Was given one without and with no natural light When asked we were moved to one with a bath Very clean, short of staff in the bar/restaurant but so is every other hotel Limited choice in the restaurant but excellent food
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Organized Chaos
Really unorganized Hotel, cockroaches in Bedroom, shower head not working properly, some waiters were really nice, but some others really rude.
Stayed 12 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Buen hotel
Una estada muy buena, localización del hotel perfecta, aunque con ciertos puntos de mejora: El horario de piscina reducido, se escuchaban los vecinos des de la cama. El personal muy agradable y eficaz :)
Stayed 1 night in Aug 2021

8/10 Good

Gyimesi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Modern refurbished central hotel with unusable air
Nicely decorated room with excellent view of the park and sizeable balcony. Great rooftop terrace, jacuzzi and workout area. Air conditioner old, loud and not so efficient, cannot be used. Overall satisfied, but wouldn't stay there again in a very warm month of the year.
Stayed 1 night in Jul 2021

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, centric and very friendly. Rooms are big and quiet, and the stuff very friendly and helpful.
Stayed 5 nights in May 2021
Response from staff on Jun 7, 2021
Good evening, thank you for your comment. It is a pleasure to receive nice words. Best regards. Hotel Taburiente.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and clean. Very peaceful and quiet. We had a great time at this hotel.
Stayed 3 nights in May 2021
Response from staff on May 13, 2021
Thank You!!

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2021
Response from staff on Apr 24, 2021
Muchísimas gracias por su valoración. Esperamos volver a verles. Un saludo del Hotel Taburiente

10/10 Excellent

Chia, Taiwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Very friendly to baby. We will come back again!!
Stayed 3 nights in Sep 2020
Response from staff on Nov 17, 2020
Thank You very much!!!!

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location
We stayed 2 nights for the Santa Cruz carnival in February 2020. Quiet location next to beautiful park - Parque Garcia Sanabria. Hotel generally good. A bit tired in places and haphazard construction. Small pool on roof with great views & sun deck. Breakfast buffet very plentiful and wide selection. Good coffee and freshly squeezed orange juice. Overall good value. 20 minutes walk to Plaza de España.
Parque Garcia Sanabria
Stayed 2 nights in Feb 2020
Response from Staff on Feb 28, 2020
Thanks a lot!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel is in a good location walking distance to the city Center with a nice rooftop with pool, jacuzzi, sauna, and outdoor gym. A few cons: curtains are not blackout curtains so hard to sleep-in, fridge didn’t work (switched rooms and it didn’t work in either, it barely chilled water), and I could hear everything from the rooms around me like people shaving, watching tv, talking. Staff was friendly.
Stayed 1 night in Feb 2020
Response from STAFF on Feb 27, 2020
THANK YOU!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool and sun deck was nice. Quiet location but handy to everything.
Stayed 3 nights in Feb 2020
Response from staff on Feb 12, 2020
Thank YOu!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bed was very hard/uncomfortable.
Stayed 2 nights in Jan 2020
Response from staff on Jan 8, 2020
Thank You for answering our questionnaire! Please let us know your comments before leaving the hotel, so we can help you to have a perfect stay!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had no access to ambient light!
Stayed 7 nights in Nov 2019
Response from Recepcion staff on Dec 12, 2019
Thank you! Hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The hotel is pretty old and some areas are under renovation so it might feel like your passing through a construction building. The pool and Jacuzzi on the roof were pretty awesome.
Stayed 4 nights in Sep 2019
Response from Reception on Sep 27, 2019
Thank You for your coments. Your opinion is very important to us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Modern Hotel in Great Neighborhood
Hotel was clean and modern. In a great part of town with numerous restaurants. And across the street from a wonderful park. Was only there one night but was a good experience.
Stayed 1 night in Apr 2019
Response from reservas on May 27, 2019
Hello. Thank you so much for your great comment. We hope to see you soon to enjoy with us. Best regards. Hotel Taburiente

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The public areas are lovely but he rooms are tiny.n we had to move rooms due to a strong small of cleaning materials and a lack of ventilation in the first, internal facing room. The room we moved to was clean, had a great bathroom but was even smaller! If arriving by car to use the car park, make sure you are driving a small one.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect staff is friendly and open to nice conversation
Stayed 3 nights in Mar 2019
Response from booking department on Mar 28, 2019
hello, thank you for your comment. we hope to see you very soon. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good access to downtown, museums and restaurants.
Stayed 1 night in Jan 2019
Response from BOOKING DEPARTMENT on Mar 28, 2019
hello, thank you so much and we hope to see you again. Best regards. HOTEL TABURIENTE

6/10 Okay

Verified traveller

Pleasent stay
The hotel was in a very good location. We did not think much of the roof pool or the Gym that vibrated in our room when ever the running machine was used. I also found no hooks in the bathroom to hang anything and their was no lower shelf space to put any clothes but aside from these observations it was a convenient stay.
Stayed 3 nights in Jan 2019

10/10 Excellent

aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel
We have stayed in this hotel before and we weren’t let down by the hospitality of the staff. The room was impeccably clean and even my pyjamas where layed our for me. The parking is available but tight spaces.Ideal location a lovely walking distance to the centre of the city. Outside this hotel there is a breath taking park that is very tranquil and is like you are going into a magical place. The rooftop pool is gorgeous. The receptionist remembered us from last year which is pleasing they were all so lovely,nothing is ever any trouble. Can’t wait to go again next year!
Stayed 2 nights in Aug 2018

8/10 Good

Keith, Potomac, Maryland

Liked: Cleanliness, property conditions & facilities
Location, location
The hotel is adjacent to a fabulous park that contains many fine sculptures and could reasonably be described as a botanical garden. The center of town is an easy walk (just over a half-mile) away.
Stayed 7 nights in Apr 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel for a Santa Cruz trip.
The hotel is very handy for most things and parking cheaper than competitors. However don't let them know you have a small car or they will give you the tightest space you could ever imagine. The rooms were comfortable. We went to use to top deck swimming pool but it was cool and the jaccuzi jets weren't working. Admittedly it was cold up there so we did not chase it.
Stayed 1 night in Jan 2018

8/10 Good

Christine

Liked: Property conditions & facilities, room comfort
Town hotel overlooking tropical garden
Modernised town hotel with good access to Santa Cruz town
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location, rooms can be very bad
The hotel lobby, restaurant and location were good. The room, not so much. It had tiles on the floor, was very dark and didn't give the greatest impression re cleanliness.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good value for the money
The hotel is located in a great location right next to the park. The staff is friendly and helpful and know the city pretty well. The lobby is modern, and there is on site parking (though its paid). The room is average in size, though the bathrooms are pretty spacious. The closets are a bit outdated. The view out of the room wasn't very pleasant.
Stayed 5 nights in Dec 2017

6/10 Okay

J. C. , London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4star hotel
The room in hothel made me feel like I was in 2star hothel. Wardrobe doors were broken and it was not possible to open them. It has got no shelfs just few hangers. Bathroom looked tired and so did towels. There was no water pressure especially cold water. Tried to compensate it with hot water and have boiling shower yet was weak pressure. TV channels only in Spanish Restaurant and lobby is ok. stuff were polite and helpful.
Stayed 3 nights in Dec 2017

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017