RedLevel at Gran Meliá Palacio de Isora - Tenerife

Magnificent Oceanfront boutique hotel, for adults only, offering personalised butler service in all rooms and villas. Red Level at Gran Melia is quietly located in a private and exclusive area of the Gran Melia Palacio de Isora Resort with spectacular views of the island La Gomera. It is perfectly integrated in the South west coast of Tenerife, inside the typical fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. Guests at Red Level enjoy exclusive personalised attention and benefits including butler service, pool concierge, in-room aroma therapy, Nespresso coffee machine, pillow menu, access to the Red Level Restaurant & Lounge with open bar service in the early evening and tea, coffee and water throughout the day, business area with free internet, library and daily press, ironing service, private parking. Inside the Gran Melia Palacio de Isora, Red Level guests have access to 7 restaurants (6 a-la-carte and 1 show cooking buffet), 6 bars, one of Europes largest lagoon sea water infinity pools (5,000sqm), a full service Yhi Spa & Wellness area (2,000sqm) with thermal circuit and the most revitalising health and beauty treatments, 24 hour gym, tennis and paddle courts, life enriching activities and weekly programmed live evening entertainment and shows. The Resort also offers subtropical gardens with lakes and original flora from the Canary Islands.

Red Level Restaurant; with its elegant terrace overlooking the Atlantic, specialised in fish and meat served Fondue-style. Nami; Japanese a-la-carte Restaurant offers 3 Experiences in one restaurant: Sushi bar, Teppanyaki tables and Japanese bistro. Traditional and creative cuisine are combined in Restaurant Duo our most exclusive gastronomic offer, with its Terrace where the flavours of the sea and the mountains of the Canary Islands are served as delicious tapas. Pangea; an excellent international buffet restaurant with show-cooking. Oasis Pool Grill; A-la-carte restaurant overlooking the infinity pool with Mediterranean specialties for lunch and Spanish cuisine for dinner. Club Ocean; A-la-carte restaurant open for dinner only, with exquisitely good food and unrivalled sunsets over the island of La Gomera. This Italian Trattoria offers one of the best visual spectacles of the Hotel serving avant-garde Italian cuisine with an ample menu of salads, pastas and pizzas. Market Grill Open air Restaurant for lunch and dinner directly beside the Infinity Pool with its own salad bar, offering snacks during the day and a variety of grilled meat and fish dishes. Dress codes: Club Ocean and Oasis Pool Grille: Resort Casual (men: long trousers and shirt; women: dresses or skirts or similar); Nami, Duo and RedLevel Restaurant: Resort Elegant (men: long trousers with collared shirt; women: dresses or skirts or similar); Market Grill and Pangea: Resort Informal (for men tailored shorts with T-shirt or shirt are permitted; women: beach dresses, skirts or similar)

Sports classes: yoga, spinning, relaxation, meditation, pilates, jogging, fitness, personal training sessions. Pool activities: Aqua-Aerobics, Bladefish, Snorkeling and Aqua-Yoga.Life enriching activities: Cooking classes, wine tasting, massage classes, painting and photography, dance classes, couple massage, dinner under the stars. Professional night entertainment and shows during 6 days a week. DJ with chill out music and daily life music.

Inside the Gran Melia Palacio de Isora Resort, YHI Spa & Wellness (2,000sqm) offers a selection of treatments, using exclusive Natura Bisse products, pampering you in exquisite surroundings. Our unparalleled treatments will nourish, revitalize, rejuvenate and relax the body. The Full service indoor Spa includes: Indoor pool with integrated Jacuzzi and hydro massage beds, Flotation pool, 7 Massage cabins, Jacuzzis, Sauna, Herbal Steam, Turkish bath, Deluxe double cabin with Jacuzzi, Individual flotation bathtub and sauna, Vichy Cabin, Thai Cabin, Relax area, Hairdresser, Facial treatments: Anti-Ageing, Yhi Man Facial, Ready For Sun, Beauty Eyes, Yhi Indian Scalp Massage, Oriental therapies. Body treatments, Spa boutique, Thermal Circuit with Sauna, herbal steam, Contrast Thermal Shower, essence showers, Jacuzzi, Chromo therapy showers, Bi-thermal foot bath. Our unique Eco-SPA offers a Meditation Zen Garden and 5 outdoor treatment cabins. Health Club YHI MOVES is a 24-hour gym with state-of-the-art equipment offering a wide selection of individual and group services: Aqua Gym, Spinning, Stretching, Pilates, Yoga, Yoga-lates, Relaxation & Meditation, Nutritional Guidance and personal trainer.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

Caters to singles

Caters to couples

No rollaway/extra beds available

No cribs (infant beds) available

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pet fee: EUR 95 per pet (varies based on length of stay)
• Early check-in fee: EUR 50
• Late check-out fee: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. All guests staying in hotel guestrooms must be registered with the hotel. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property participates in Biosphere Hotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

• RedLevel at Gran Meliá Palacio de Isora - Tenerife is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.