Outdoor pool, pool umbrellas, sun loungers

Reviews of Atlantic Holiday Hotel

4 out of 5
Atlantic Holiday Hotel
Calle La Lava,10, Adeje, Santa Cruz de Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 274 reviews" "
Rating 8 - Good. 104 out of 274 reviews" "
Rating 6 - Okay. 19 out of 274 reviews" "
Rating 4 - Poor. 4 out of 274 reviews" "
Rating 2 - Terrible. 0 out of 274 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 💜
Absolutely amazing hotel. Was completely shocked when I arrived with my sister I did not expect the hotel to be as nice. Loved the chilled out atmosphere as soon as we arrived. The staff on reception were lovely and nothing was too much they were very helpful. The room was stunning and I will definitely be returning in the future. The only thing that wasn’t great for us was the food, the breakfast was okay but we went down for dinner one night and there was not a lot of options on the menu so we went somewhere else. The pool looked lovely but again we didn’t use as it was overcrowded a lot of the time. For me and my sister this wasn’t a problem as we were out most of the time anyway.
Stayed 7 nights in Aug 2023

10/10 Excellent

Craig Phillip, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and few good restaurant choices right across the street. Big room, comfy beds. No AC, but did have a fan in the room, it was good for me..
Stayed 3 nights in Jul 2023
Response from reservas on Aug 1, 2023
MUCHAS GRACIAS POR SUS COMENTARIOS. Son muy importantes para nosotros

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
There is no air conditioning at this hotel so our bedrooms were incredibly hot. When we first arrived the bedroom was 36 degrees and we were only given one fan between 3 people. Eventually managed to get one more, but still only had 2 fans between 3. No one slept.
Stayed 7 nights in Jul 2023
Response from reservas on Aug 1, 2023
Muchas gracias por sus comentarios. Siempres nos ayudan a ver en que estamos fallando.

10/10 Excellent

lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous gorgeous hotel with amazing ocean views. Large clean rooms - very modern and the comfiest beds (which actually made me oversleep a few times). Staff have customer service at heart and have a warm demeanour. We had the half board which was very affordable £480 for 5 nights for two people. Breakfast was yummy, lunch selection was a bit meh (had once - there’s room for improvement) and dinner was yummy also. This hotel is perfect for a nice break from the busyness of life. So happy with the stay. 4.5/5 ❤️🌊
Stayed 5 nights in Jun 2023
Response from reservas on Aug 1, 2023
Muchas gracias por sus comentarios.Son de vital importancia para nosotros

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay here and can’t wait to return We received a very warm welcome and found all the staff 5* Spacious and clean apartment and balcony, excellent cleaning service daily Perfect location for the beach and amazing bars and restaurants Fantastic pool and surroundings The only fault was having to go home
Stayed 9 nights in Jun 2023
Response from reservas on Aug 1, 2023
Muchas gracias por sus comentarios.Son de vital importancia para nosotros

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely hotel with kind staff. My room had amazing sea views and I found the area just right for a bit of exploring, walking and running. Most of all the hotel was a great place to relax, read, swim and sunbathe. And the food was delicious! Really delicious...
Stayed 7 nights in Apr 2023
Response from reservas on May 1, 2023
Thank you very much for your rating. Your comments are very helpful to us in improving.

10/10 Excellent

Jordan

Stayed 10 nights in Apr 2023
Response from RESERVAS on May 17, 2023
Muchas gracias por sus comentarios. Son muy importantes para nosotros

10/10 Excellent

Flora

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons séjourné une semaine en avril en famille avec notre bébé à l’Atlantic holiday. Tout était parfait. Le cadre, la proximité de la plage (surveillée) , la vue mer sur l’île de la gomera, la terrasse du restaurant.. Cet hôtel est parfaitement adaptes aux familles avec de jeunes enfants, je recommande. Une mention particulière au personnel de l’établissement pour leur gentillesse et leur flexibilité. Si nous devons revenir à Tenerife nous reviendrons séjourner dans cet hôtel sans hésiter. Merci pour ce séjour.
Stayed 7 nights in Apr 2023
Response from RESERVAS on Apr 20, 2023
Muchas gracias por sus comentarios. Son de gran ayuda para nosotros

8/10 Good

Ken

Liked: Staff & service, property conditions & facilities, room comfort
It was a really nice hotel and the people very friendly. They did have an issue with large cockroaches in lobby and on our deck. Some Actually did get in the room. They had dealt with it the day before and most of them were dying.
Stayed 6 nights in Mar 2023
Response from HOTEL on Mar 30, 2023
MUCHAS GRACIAS

8/10 Good

Ana

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff was very helpful and friendly. The location was good and the apartment seemed to be pretty new but not very clean. And also you need to rent the towel for pool.
Stayed 3 nights in Mar 2023
Response from HOTEL on Mar 30, 2023
MUCHAS GRACIAS

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ocean view from our balcony. We stayed room only basis and the room itself was very clean and modern with a small kitchen area. Well equipped but lacked a microwave whick would have been handy. Staff were lovely and catered to our every need. Always pleasant and helpful. The area itself is quiet and peaceful so if your looking fir nightlife and entertainment this is not the place for you unless your willing to pay €15-€20 each way into town
Stayed 5 nights in Feb 2023
Response from HOTEL on Mar 30, 2023
MUCHAS GRACIAS

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful with a lovely chilled vibe, very planet concious & all the staff were very friendly & helpful
Stayed 7 nights in Feb 2023
Response from HOTEL on Mar 30, 2023
MUCHAS GRACIAS

10/10 Excellent

Terence

Stayed 8 nights in Oct 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique type hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely hotel, great location with big spacious rooms. Reception were always accommodating and welcoming. Nice pool with plenty of sun loungers and a great selection of local restaurants nearby all serving great food, highly recommend!
Stayed 7 nights in Sep 2022
Response from reservas on Oct 7, 2022
Muchas gracias por su comentario

10/10 Excellent

Paul

Stayed 2 nights in Sep 2022
Response from RESERVAS on Sep 20, 2022
Muchas gracias. Sus valoraciones son my importantes para nosotros

10/10 Excellent

Alaine Walk Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week at The Atlantic Hotel. Stafff all very friendly and room clean amd spacious. Away from the main tourist area so hotel and pool never felt crowded or noisey. All inclusive - dinner options were limited to 2 fornmains bit there was always a good buffet spread
Stayed 7 nights in Aug 2022
Response from RESERVAS on Sep 20, 2022
Muchas gracias. Sus valoraciones son my importantes para nosotros

10/10 Excellent

Kenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views beautiful pool amazing sun sets nice restaurants near by. Only down side is it’s far from main area and attractions so taxi fairs are expensive. But would defo recommend for a relaxing stay with beautiful views of the sea an sun.
Stayed 7 nights in Jun 2022
Response from RESERVAS on Jul 5, 2022
Muchas gracias por su opinion. Son muy importantes todos los comentarios, para la mejora de nuestro servicio e instalacines.

10/10 Excellent

scott

Stayed 1 night in May 2022
Response from reservas on May 23, 2022
Muchas gracias por su nota

10/10 Excellent

Lucienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great little find
Stayed 7 nights in Oct 2021

6/10 Okay

Arno

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stuff was not very helpful and a bit rude
Stayed 8 nights in Oct 2021
Response from a on Oct 18, 2021
Thank you very much for your comment. We would like to know what you did not like, so that we can improve in the future. We deeply regret your displeasure. Regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel and I would certainly stay again
This is a really lovely hotel and I would certainly stay again. Rooms were bright, clean and modern with ours overlooking the pool. Really enjoyed the powerful shower could of benefited from air con but the fan reception provided was fine. Pool was a salt water one which I personally like.
Stayed 7 nights in Sep 2018

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, modern, clean and right on the water.
Great hotel, very clean and fantastic location. No air conditioning... but great staff. Thank you
Stayed 4 nights in Sep 2018

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, could be better
Good hotel and well presented, local area is a bit too full of English bars but there are some local gems. Difficult to find vegitarian food, but still okay. Hotel were a bit inconsistent with information, we were told one thing regarding taxi's which wasn't true, then another about smoking by the pool which seemed to be on the mood of the bar man. Overall very nice. Quiet area, not too busy and a fantastic excursion office nearby. Good for couples, but children aren't enforced to stay in the kids pool which can be annoying.
Stayed 7 nights in Sep 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of quiet in calleo salveje
The hotel is immaculate and the staff couldn't do enough for you. Great views from the room and particularly the swimming pool. You could even see the sea whilst on the treadmill! Would highly recommend this hotel if you have children as the kids area is exceptional. Only downside to room no air conditioning but a fan was brought up when we asked at reception. Would go back!!
Stayed 6 nights in Sep 2018

8/10 Good

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 4 nights in Jul 2018

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel & Apartment’s
Excellent hotel, very clean and modern. Service was very good. Food and drinks also good. Nice area. Would return and recommend.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with helpful staff and astonishing views!
Stayed 7 nights in Apr 2018

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living by the Atlantic
Very nice and very enjoyable. Good eating places and bus services to other resorts only 2euros. Beach nearby and pool lovely

8/10 Good

Shazza

Liked: Staff & service
Fab hotel just smelly
The room smelt of sewage.everything else brilliant
Stayed 2 nights in Apr 2018

10/10 Excellent

Stuart, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff
For the price paid this hotel was great. Nice salt water pool, very friendly staff and good clean room. We had a room facing the street, and as it was very warm we had to have windows open at night, we got a bit of noise some nights from the bar across the street - not the hotels fault at all but for two nights we had a party of drunken women screaming and shouting (British) till 2am and then 4am. but hard to sleep but the bar just seemed to wash their hands of dealing with them. Only 5.20 euros (return) by bus to Los Cristianos (40 minutes) well worth a trip or two.

8/10 Good

Andy, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped apartments and lots to do.
I booked a week and enjoyed a big apartment, with kitchen. There's a lovely salt water pool, terraces overlooking the sea and views of 2 other Canary Islands. Also bikes, jacuzzi, games and wifi. Nice restaurant and poolside bar with happy hour.

8/10 Good

suzanne, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed here with my friend. Lovely clean hotel. Staff were very friendly and helpful. Room was cleaned every second day with clean towels. Can't fault it. Only thing was we were bit far out from costa adeje main areas.we took local bus service everyday in to main towns We should have researched location. But overall I would recommend coming here if you need to chill, relax and enjoy the sun and cocktails.

8/10 Good

stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Lovely
The Hotel was lovely, it should really be Minimum a 3 star. All the staff were so helpful and friendly. The sea view studio was very spacious and quiet, all you could hear was the sound of the sea.

8/10 Good

diddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
Very friendly staff, the food menu could've been a bit more varied but there was something for everyone and they always bought you more if you wanted it,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and location. Will come back.
Really helpful hotel staff.

4/10 Poor

Anonymous , London

Disliked: Property conditions & facilities, room comfort
Just an average 2star hotel
Old furniture in the apartment, really small and dark bathroom, no toiletries. Old and smelling towels. Poor breakfast, luckily we ate only un the last day. The pool however is big enough. The staff came to clean the rooms almost every day and they changed the towels and took the garbage from kitchen. There is a supermarket nearby. If you dont plan to spend too much time in the hotel, this can be a good option in terms of cost and location.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Great hotel but the only bad thing was TV. If they had more English channels. It would have being perfect.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
ok
Ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 min bus ride to resort
The hotel is lovely and in a quiet area called Calleo Salvaje. It is not in Costa Adeje as advertised. From Costa Adeje a taxi costs £12 to hotel. My apartment was very comfortable but did not have ocean view as advertised.Most of the rooms do have ocean view but not all. Rooms are serviced on alternate days. I enjoyed the quiet area this hotel is located in as it allowed me best of both worlds. Bus service to los giagantes and los Christians runs roughly every 40 mins and takes around 20 mins to arrive at. Busy beach resorts. The hotel itself has good facilities and an extremely good restaurant. The staff are very good too and speak several languages. There is also access to several small shops and some very nice restaurants and a small supermarket.

6/10 Okay

Susan, Bolton

Liked: Cleanliness, room comfort
callao salvaje
Only stayed one night but was very nice, room was clean and the pool area quiet and relaxing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely friendly and helpful staff
nice clean rooms with balcony overlooking the sea. nice restaurants in-house and nearby including indian food for variety of tastes. grocery stores nearby if you want anything. But the best part was the very helpful staff, cant thank them enough.

8/10 Good

john and family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here twice before we love it
Great hotel friendly staff , clean and a lovely resturant . Stayed here twice before we love it .
Lovely views

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel with friendly staff
We booked this hotel based on the review and it did not disappoint. The hotel was well located by the sea with lovely views and the great pool. There were always sun loungers available, even at the weekend which was the busiest time, with no need to get to the pool early. The rooms were clean and well decorated with comfortable beds (including the pull out sofa bed). Cleaners came in most days but were very considerate to ensure they cleaned at a convenient time. The rooms do not have air conditioning, but do not get unbearably hot due to the sea breeze. Even so the hotel staff located a fan for my other half who likes to stay cool! The kitchen was well-equipped for easy meals and the location of the hotel meant that there were numerous supermarkets, restaurants and bars within a few minutes walk.

10/10 Excellent

M., UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good price for large apartment with ocean view.

8/10 Good

sally, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near sea
The room is huge and everything is ready there for me. However, it was quite noisy outsideofmy room over the last night.