GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
One-Bedroom Apartment
|
|||||||||||||||
| |||||||||||||||
|
Two Bedroom Apartment
|
|||||||||||||||
| |||||||||||||||
Property Amenities
Apartamentos Alta offers a poolside bar and a coffee shop/café. A complimentary reception is offered (may not be available daily). Apartamentos Alta features an outdoor pool and a fitness facility. A theme park shuttle and a casino shuttle are complimentary for guests. This Puerto de la Cruz aparthotel also offers tour/ticket assistance, an arcade/game room, and tour assistance. Onsite parking is available (surcharge). Apartamentos Alta has designated areas for smoking. This is a self-catering property.
Room Amenities
Rooms
Apartamentos Alta offers 60 guestrooms. Balconies open to city, ocean, or mountain views. Beds feature down blankets. 18-inch televisions come with digital channels. Wireless Internet access (surcharge) is provided along with direct-dial phones and in-room safes. Accommodations at this 3.0-star property have kitchens with refrigerators, cookware/dishes/utensils, coffee/tea makers, and kitchen linens (dishtowels, sponges, etc). Bathrooms include bidets, complimentary toiletries, and hair dryers. Washers/dryers, separate sitting areas, and minibars are also included. A nightly turndown service and housekeeping are provided. Amenities available on request include wake-up calls. Cribs (infant beds) are also available. Renovation of all guestrooms was completed in September 2009.
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Showing 1 - 2 results (of 2)
out of 2 reviews
“Mixed Feelings”
The staff were very pleasant, helpful and efficient and the service they provided was without fault. The cleaning staff kept the room very clean and tidy, maintenance dealt with any requests quickly and efficiently and the desk staff were always pleasant and very helpful. The rooms themselves are very spacious. The condition of the hotel itself was disappointing however. The carpets in the corridors and public areas were old, dirty and did not smell too pleasant. The rooms while spacious were in serious need of renovation and repair. The furniture was old, battered and in the case of the chairs and couch cushions, dirty/stained. The kitchen units were very old and not in perfect working order and many of the electrical sockets within the apartment were broken. It basically boils down to the hotel in need of some money spent on bringing it up to better repair and standard. The building itself is in excellent shape and the general interior is in very good repair but the soft furnishings and furniture are in serious need of replacement/repair. Some new furniture, carpets and a good once over in every room to repair/replace broken lights, sockets, appliances, etc and this would be a very sought after hotel.
“Okay for a week!”
The apartments were very spacious and basic but comfortable to meet needs. However, you had to pay 3 euro's per day to watch television, and none of which were in English. The hotel had no WIFI and had not much to offer in terms of activities. Staff very pleasant. Breakfast was lovely and was what we expected.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 2 results (of 2)
Please upgrade by downloading a new version on the Microsoft website.
Then come back to Expedia and enjoy a faster, more secure experience.
Calle Aguilar y Quesada 5 Puerto de la Cruz, Santa Cruz de Tenerife , 38400 Spain
Nearby Points of Interest
Location Highlights
The preferred airport for Apartamentos Alta is Santa Cruz de Tenerife (TFN-Tenerife North) - 20.9 km / 13 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Puerto de la Cruz, Spain: Tenerifes longest established and most complete resort, Puerto offers bags of local colour as well as several top-class visitor attractions. Most famous is Loro Parque (Parrot Park), one of the finest wildlife-theme parks outside of Florida with world-class exhibitions of marine life, penguins, primates, and, of course, parrots. Sunbathers head to the flamboyantly landscaped Lago Martiánez lido, or the black-sand Playa Jardin beach.
Calle Aguilar y Quesada 5 Puerto de la Cruz, Santa Cruz de Tenerife , 38400 Spain
