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Reviews of The Canopy Rainforest Treehouses and Wildlife Sanctuary

4 out of 5
The Canopy Rainforest Treehouses and Wildlife Sanctuary
247 Hogan Road, Tarzali, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you love nature, you will love The Canopy! We spotted a platypus on the first day and a cassowary on our way out! The birds are beautiful and the turtles plentiful. The staff were kind and helpful. They even built a fire for us on a cool day. Loved every minute of our time there.
Stayed 2 nights in May 2023

8/10 Good

Alex

Liked: Cleanliness

10/10 Excellent

nono

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rainforest.
Stayed 1 night in Nov 2022
Response from The Canopy Treehouses on Dec 30, 2022
Thank you Nono . Were glad you enjoyed your stay with us. We look forward to welcoming you back to the rainforest.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Absolutely a slice of rainforest heaven
Stayed 3 nights in Oct 2021

10/10 Excellent

Anna

Stayed 2 nights in Oct 2021

8/10 Good

John, Sunshine Coast

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Following our host on his bike along a winding track, our bungalow came into view, nestled in the rainforest. As the brochure promised, the veranda looked out into the forest and to the lazy-flowing creek below. The setting is wonderful, very private and peaceful. The bungalows are well appointed for self-sufficient extended stays - which is important as Yungaburra is a solid 25 min drive each way. The wildlife is plentiful - we were visited by a variety of birds, brush tail possums and pademelon. The property’s walking trails led us to reaches of the creek where turtles were abundant. BUT, the Canopy’s brochures are well out of date. Despite the fresh flowers, our bungalow felt neglected and in places was simply grotty. The place had an all-pervading smell of mildew, with patches on the walls. In the kitchen and bathroom, the mastic was peeling-away, the light fitting was full of dead insects, and the fans held what must have been several years’ worth of dust and grime. The BBQ was clean but not what you’d expect at a ‘luxury’ destination. Whilst there was a washer and dryer downstairs, the light didn’t work. The bed-side light had no globe. The bare nails in the (dirty) wall above the bed showed were once hung pictures. The used Band-Aid perched on top of the shower screen rather told the tale: cleaning and maintenance are not a priority here! At almost $300 / night, today this property delivers only on its stunning location.
Stayed 2 nights in Oct 2020
Response from Managment on Mar 18, 2021
John, Thanks for the review, and the feedback. We are working our way through restoring this old beauty back to its original charm. The tropics are hard on timber buildings. We have Just Installed Air Conditioning in the treehouses to help remove the mildew and reduce the mould. We are also in the process of re sanding and sealing all of the decks. Patching plaster and a fresh lick of paint. Il'l get onto the light ASAP. We are also in the process of redesigning all of our brochures. We removed the old compendiums as the information was from the stone age. We have a new one we are trying very hard to get finished and printed. Perhaps i will attach a PDF to the pre arrival emails in the mean-time. We will work on improving the rest of the experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing experience
Amazing experience. We loved our stay and would highly recommend. Seeing Platypus from our deck was a hit.
Stayed 3 nights in Jan 2021
Response from managment on Jan 23, 2021
Thanks for the review...

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing . Very comfortable and quiet.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old growth rainforest , good bird spotting, cassowary sighting, appliances such as dishwasher, bbg, water jetted bath, washing machine and drier need replacing, not sure if the old wood fire had an asbestos seal around the door or not but was old
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amy, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So well run
Great place, lots of wildlife and extremely well run.

6/10 Okay

Bird watchers, Melbourne

Liked: Cleanliness, staff & service
Rainforest Unit
The location of the Rainforest Unit was very suitable for those people interested in a stay in a wildlife sanctuary. The wildlife and diversity of birdlife in particular were a real delight. The unit itself was a little worn but comfortable.

10/10 Excellent

Stephen, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Inexpensive; Service: Outstanding; Cleanliness: Beautiful; Nup!

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities
No Wildlife

8/10 Good

HAYLIE, Australia - QLD - Townsville

Liked: Cleanliness
Beautiful area

10/10 Excellent

Gai, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: A steal; Service: Outstanding; Cleanliness: Beautiful;

10/10 Excellent

Bruce, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Home away from home, Outstanding; Value: Amazing; Service: Professional; Cleanliness: Immaculate; If you are looking for a 5 star ecotourism private romantic(and a little bit naughty) rainforest experience with its inhabitants then this is for you.

10/10 Excellent

Philip, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Worthwhile; Service: great; Cleanliness: Immaculate;

8/10 Good

Micheil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art, Home away from home, Outstanding; Value: Great deal, Fantastic, Amazing; Service: Respectful, Friendly, Courteous; Cleanliness: Spotless, Pristine, Beautiful; No

10/10 Excellent

Sally, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wildlife/nature lover's delight!
The Canopy Rainforest accommodation is located in a very precious environment and is obviously nurtured and protected by the owners, David and Sharon. When staying here there is a sense of being remote from the rest of the world. Life slows down and, instead of being an active participant in all things, the greatest pleasure can be gained just from observing. Accommodation lacks nothing and is sympathetic to the surrounds.

10/10 Excellent

Benjamin, Braunschweig

Travelled with group
Liked: Cleanliness, amenities
Toller Host und Familie mit tollen Empfehlungen. Wildlife pur. Nur zu empfehlen.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Grosse Veranda mit top Grill. Treehaus auf zwei Etagen. Ofen mit Holz und Bettheizung!
Stayed 3 nights in Jul 2018

8/10 Good

JUNKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For nature lovers
The location and the environment are very good as I expected. It is a wonderful situation for nature lovers to relax and stay calmly.
Stayed 3 nights in Sep 2017

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxig trädkoja i regnskogen
Som att bo i paradiset! Lyx och natur. Fåglar och opossums som kom och hälsade på. Fågel- , opossum- och sködpaddsmat tillhandahölls av hotellägaren. Fina promenadvägar.

10/10 Excellent

morityon, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
動物三昧
熱帯雨林の中の一軒家という宿です。設備は真新しくありませんが、きれいにメンテナンスされています。キッチン、食洗機、洗濯機、乾燥機が完備されていますので自炊してゆったりと楽しむのにぴったりです。朝は鳥の声で目が覚め、夜はポッサムやワラビーがバルコニーへやってきます。 日本語は通じませんが、オーナー夫妻はとても親切で薪ストーブの使い方など丁寧に教えてくれました。 敷地内にトレイルがありますので、どこにも出かけなくても楽しめると思います。ラッキーなことに、カモノハシやツリーカンガルー、ヒクイドリを見ることができました。野生動物を観察するには最高の宿だと思います。