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Reviews of Grand Hôtel d'Orleans

3 out of 5
Grand Hôtel d'Orleans
1 Place Stalingrad, Albi, Tarn

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 222 reviews" "
Rating 8 - Good. 92 out of 222 reviews" "
Rating 6 - Okay. 16 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 0 out of 222 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elias

Stayed 2 nights in Jun 2023

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location by 10 minutes walk to the city's landmarks, 100 meters from train station and 15 minutes walk to the bus station Albi Gare Routieres, easy to connect with other cities like Castres, Cordes Sur Ciel. Great for families, friends or couples looking for getaways in the South of France.
Stayed 1 night in Jun 2023
Response from RACHDI - Receptionnist on Jun 23, 2023
Hi from Albi,It is with great pleasure that we discover your kind message, which we will share with the whole team.We are happy to have contributed to the success of your stay and hope to have the opportunity to welcome you soon !Best regardsRachdi - Receptionist

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient, clean and centrally located.
Stayed 1 night in Sep 2022

8/10 Good

Kevin

Stayed 1 night in Aug 2022

6/10 Okay

Fadi

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel is very well isolated from the exterior, but the isolation is almost in existent between rooms. Wake up at 6 morning because of a neighbor taking a shower!
Stayed 1 night in Jun 2022

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, cute, and simple. You will like this hotel and its location.
Stayed 1 night in Oct 2021
Response from helene on Nov 23, 2021
thank you for your comment. See you soon in Albi ! Hélène

8/10 Good

annie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy we found this place.
We have travelled for medically and treatment. Hotel is a good location and staff very helpfull. Food is good and we shall be booking again next month
Stayed 2 nights in May 2021
Response from helene on Jul 16, 2021
Many thanks ! See you next month ;)

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in May 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service could not have been better. Also, The restaurant La Goulu was a treat. Breakfast is quite nice and more than a simple continental buffet. Would definitely stay there again. Nous avons passé un très bon séjour à l’hôtel. En plus, le restaurant La Goulu était très bon et la nourriture était bien préparée. Le petit déjeuner inclus est copieux et très bon. J’y resterai facilement si on reviens sur Albi.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Albi Hotel
Great hotel and restaurant, parking is difficult, but free.
Stayed 1 night in Apr 2019

8/10 Good

Fraydoon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Yaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Orleans Hotel across from Albi-ville Gare
Great hotel, staff was so very helpful, especially Rachidi (spelling?). Clean, coffee and tea in the room. Quiet. I would recommend it highly. Price great, too. Walking distance to Albi was maybe 15 minutes. The Tourist office is the first stop, helpful on directions for transportation to Chateau du Bosc using a blabla car after the Toulouse-Laurtrec musee and Cathedrale in Albi. A wonderful town and a very good hotel.
Stayed 2 nights in Sep 2018

6/10 Okay

Jonny, Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to switch rooms due to faulty AC Got moved to a tiny room with no deadlock AC did work however Staff were very helpful and friendly
Stayed 1 night in Jul 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great value.
Really nice hotel with plenty of free parking opposite. Friendly helpful staff, would definitely use again.
Stayed 2 nights in Jul 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel by Railroad Station
Hotel was 15 minute walk from old town, next to Railroad station where you can park free.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albi was a very interesting city and not well publicized.

8/10 Good

Lynro, Cairns Aust.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
1st time to Albi and what a surprise. So much to see and do, we were there 4 days and could have doubled that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people, quality hotel
Friendly, helpful service, quality breakfast items and good location for visiting old city.

10/10 Excellent

Not Provided, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star hotel at three star price
This was a 5 star hotel at 3 star price. We loved how spacious, lovely, clean our room was. It had more amenities than all the budget hotel we had frequented, including an electric water kettle and facial tissue. We got free parking right outside the hotel and walked just a short way to the attractions, shops and restaurants. The train station was right across the street.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
We arrived late at night and left somewhat early the next morning, but enjoyed our stay. Staff was friendly and helpful and the location, directly across the street from the railroad station, absolutely convenient. No noise problems (it's more of a suburban setting) and a nice view of the surrounding countryside from our hotel room. We didn't take the buffet breakfast and cannot comment about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel opposite 10' walk to old town
Very friendly and accommodating staff that really went out of their way to make our stay pleasant. Appreciated thoughtfulness towards my son. Had diner at the hotel purely for convenience sake as we were tired and was pleasantly surprised of how good it was. We had breakfast delivered in the room and that was okay. Missed fresh fruits instead of fruitcocktail from can. Otherwise rooms were very large and clean, modern bathroom. Small pool that we did not use. Parking available against a small fee that we used.

10/10 Excellent

Fab 5, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to trains
We really enjoyed our stay at Hotel d'Orleans. It was very easy to get to with our bags yet only a short stroll to the old town. We were disappionted that we couldn't make ourselves a hot drink, especially since we had cold wet weather. The rooms were comfortable and spacious and well insulated for cold and noise. We were disappointed thay we did not get to use the push bikes, that were so convenient in the foyer, because of the weather.

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Nelly

Business traveller
Liked: Cleanliness, staff & service, amenities
Très bien nécessiterait juste un petit coup de jeune
Stayed 1 night in Nov 2023

10/10 Excellent

Laurent

Stayed 1 night in Oct 2023

10/10 Excellent

Karine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentillesse et professionnalisme du personnel...chambre spacieuse et calme...petit plus la bouilloire....salle de bains hyper propre...un petit déjeuner complet et varié...je vous le recommande
Stayed 1 night in Sep 2023

8/10 Good

Nelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Olivier

Stayed 2 nights in Aug 2023
Response from henri on Aug 31, 2023
merci pour votre retour positif,je partage avec toute l'équipe !au plaisir de vous accueillir a nouveau en Albigeois,henri

10/10 Excellent

Célia

Stayed 1 night in Jul 2023
Response from henri on Aug 31, 2023
merci pour votre retour positif que je pqrtage avec l'équipe !au plaisir de vous accueillir a nouveau a Albi,Henri

4/10 Poor

Ronan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Rodolphe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai trouvé cher pour ce type d’hôtel La chambre est un peu vieillotte mais propre
Stayed 1 night in Jan 2023
Response from Helene on Jan 24, 2023
Monsieur,Nous aurions peut-être pu échanger à ce sujet lors de votre départ. Si vous avez l'occasion de revenir dans notre établissement, nous essayerons de trouver une chambre un peu plus à votre goût.Je vous remercie d'avoir pris le temps de laisser votre avis.Bonne journée et à très bientôt.Hélène service réception

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Helene on Aug 16, 2022
Désolée de ne pas vous avoir donné entière satisfaction... Sans explication de votre part, nous ne pouvons expliquer votre appréciation. Cependant, nous espérons que vous garderez de notre destination un agréable souvenir. Bien respectueusement, Hélène

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On reviendra!
Très bel accueil ! Au petit soin !
Stayed 2 nights in Jul 2022
Response from ANNE-MARIE on Jul 25, 2022
Bonsoir, Merci beaucoup pour votre gentil message. Notre plus belle récompense, c'est la satisfaction du client. Bel été.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tous les critères sont réunis pour passer un agréable séjour. Vous ne serez pas dé çus. Je recommande .
Stayed 2 nights in Jul 2022
Response from ANNE-Marie on Jul 19, 2022
Merci beaucoup pour votre gentil message. Notre plus belle récompense c'est la satisfaction du client. Au plaisir de vous accueillir une prochaine fois en ALBI'JOIE. Cordialement

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service, room comfort
Hôtel excentré face à la gare mais calme. Personnel très aimable Recommandé
Stayed 4 nights in Jun 2022
Response from helene on Aug 16, 2022
Merci beaucoup pour cette note honorable. Nous espérons que vous avez passé un agréable séjour ! Bien respectueusement,

8/10 Good

Carole

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Hélène on Aug 16, 2022
Merci beaucoup... et au plaisir de vous revoir en Albi'Joie !

10/10 Excellent

JEAN-BERNARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TB Hôtel
TB hôtel. Restaurant au top et personnel professionnel et accueillant. Un hôtel TB géré.
Stayed 1 night in Jun 2022
Response from Hélène on Aug 16, 2022
C'est tellement gentil de nous attribuer la meilleur note... Toute la Team vous remercie !!!!

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
👍👍👍
Stayed 1 night in Jun 2022
Response from Hélène on Aug 16, 2022
Merci beaucoup de nous avoir attribué la meilleure note ! Nous sommes ravis d'avoir participé un tant soit peu à la réussite de votre séjour. Bien respectueusement, Hélène

10/10 Excellent

Bruno

Stayed 1 night in Jun 2022
Response from Hélène on Aug 16, 2022
Merci beaucoup Monsieur pour cette excellente note et au plaisir de vous revoir en Albi'Joie !

10/10 Excellent

Martial

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

diane

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from helene on Dec 6, 2021
Merci beaucoup pour cette jolie note qui nous fait chaud au coeur en ce fragile hiver ! Hélène

10/10 Excellent

François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil gentillesse du personnel et de la propriétaire. Très calme et excellente literie.
Stayed 1 night in Nov 2021
Response from helene on Nov 23, 2021
Oh merci beaucoup pour ces quelques mots qui font chaud au coeur ! A très bientôt en Albi'Joie ! Hélène