Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Nice hotel conveniently located in Tampa.

Posted 8-Apr-2015
Pros: I liked the spaciousness of the apartment. It was clean.
Cons: More comfortable furniture. The option to have maid service, even at additional charge would have been helpful.
Location: Great location, near everything you could need.
This was comfortable for an extended stay hotel, rooms mixed in among leased apartments. Unfortunately, daily maid service is not available. I felt there was no actual benefit in staying here as opposed to a traditional hotel since we still paid about the same per night. The apartment was clean and functionally furnished. Terrace door lock was broken and did not lock. The pool, gym, and other facilities were centrally located within the grounds so we had a long walk to actually get to them. Staff was fabulous. They were polite and very, very helpful.
2 out of 5
by A verified travellerfrom New York, NY

Close to airport and beach

Posted 8-Apr-2015
Although the suite was very appealing in appearance and comfort, I was discouraged to find that under the bed and sofa liked like it hadn't been cleaned in months. Also, there are doorstops behind every door, except the walk-in closet where the doorknob hits the mirror (unsafe).
3 out of 5
by A verified traveller

End of the runway

Posted 14-Mar-2015
If you like being awoken by airplanes taking off this is your spot.
2 out of 5
by A verified travellerfrom Illinois

Posted 27-Jan-2015
The room had roaches in it. Called and complained left messages and no one comes to front desk until after 8am. I had business conference every morning and had to leave by 7am. Requested towels that didn't show up until the 2nd day at 11:30pm. I had to go out and buy towels. Left several messages and phone number with evening staff. I never received a response back. Horrible horrible
4 out of 5
Recommended
for Families
by Ronaldfrom columbus ohio

Be prepared,office closes early / no room service

Posted 1-Jan-2015 on Hotels.com
Was wonderful,just wished they had room service.Don't get me wrong,the privacy was great and we have no problem cleaning behind our selfs. But the going to the front office to get clean towels was a little bit of an issue when they are closed. i never heard of a hotel office to be closed at 6pm or at all at that matter. Office not open, then providing a washer and dryer for the extended stay guest would be a good call, expecially when there is a hook up for it.
4 out of 5
Recommended
for Families
by Patricefrom Colorado

A nice family trip

Posted 19-Oct-2014 on Hotels.com
We came for a church gathering and chose this property rather than the one the church used for the additional space for our family. The suite was adequate, the furniture was not very comfortable and we would like to have had a washer and dryer in the suite.
4 out of 5
Recommended
for Business Travellers
by Jeanfrom Las Vegas

Posted 28-Aug-2014 on Hotels.com
Great value for the money and a really nice place. However, this would not be a place for for anyone who expects immediate service as in a hotel. Now that I know, I can expect a 2 to 3 day wait for maintennance to address repairs such as a toilet not working (fortunately both bedrooms had bathrooms so we had the use of another toilet) and housekeeping to provide clean linen in a timely manner, I would return there. Whenever service is required, especially after 5:00 p.m or before 8:00 you have to leave a phone message which indicates someone will call back. Since I never received a return call from maintennance or housekeeing, I actually had to go to the registration office to have my problems addressed. It appears there is a separation of the conference center functions and the leasing office. That said, the location is conveniently located next to major highway, pool and exercise facilities were great. The resturant on premise provided excellent service and good food. Grounds were quite nice.
4 out of 5
Recommended
for Families
by Farrellfrom St. Louis, Missouri

Posted 24-Aug-2014 on Hotels.com
Beautiful stay. Spacious rooms, clean and comfortable. Only one thing that I didn't like, no elevators. Hard to carry luggage to the third floor. Overall very very nice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom OH

Not a hotel anymore!!!!!!

Posted 7-Aug-2014
Stayed here a few years ago, and had a great time. Staff was friendly, cleaned rooms/brought towels like a hotel. Stayed here early August, and this is no longer a hotel. No mention of this at all until staff was questioned. They do not clean rooms, WILL ONLY BRING TOWELS IF REQUESTED WITH A DAILY PHONECALL (so don't throw your towels on the floor as you will not we getting more), and do not have other common hotel amenities. This is a great place to stay but just be aware of what you are signing up for. It should really be stated somewhere their policies regarding room cleaning/towel service before you are expecting clean towels for the day.
4 out of 5
Recommended
by Kat

This traveller left a rating score only Posted 26-Jul-2014 on Hotels.com