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Reviews of Hampton Inn Tampa-Veterans Expwy (Airport North)

2.5 out of 5
Hampton Inn Tampa-Veterans Expwy (Airport North)
5628 W Waters Ave, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 866 reviews" "
Rating 8 - Good. 265 out of 866 reviews" "
Rating 6 - Okay. 96 out of 866 reviews" "
Rating 4 - Poor. 39 out of 866 reviews" "
Rating 2 - Terrible. 25 out of 866 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and conveniently located near the airport. Front desk staff was very helpful. We were not able to get breakfast as our flight was too early
Stayed 1 night in Apr 2024

8/10 Good

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Frt desk staff very friendly and very accommodating to our needs. Breakfast buffet missing a few minor items but overall it was good. Only negative is noise from airport close by.
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was nice the clerk that worked sat nite april 7 in the morning was annoying following me around calling my room because my alarm in my car wen5 off 3 times give me a break
Stayed 1 night in Apr 2024
Response from Vyanka Cruz-Aguirre on Apr 11, 2024
We are so sorry we let you down. We will get this addressed with our staff and we hope you give us another chance in the future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vyanka Cruz-Aguirre on Apr 11, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and great service. We enjoyed and had a delightful experience.
Stayed 2 nights in Mar 2024
Response from Vyanka Cruz-Aguirre on Mar 21, 2024
Thank you for your feedback. We hope to welcome you soon.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was placed in the 2nd floor it was very clean, front desk was very polite. Unfortunately if i new that dogs were allowed I would of NOT chosen this hotel. I drove 4 hrs to get there after working 8 hrs so i was extremely tired and drove with my children,to my surprise the room above had 2 or more dogs and they barked all hrs of the night. I called front desk and they attempted to locate the owners of the unattended dogs. 3 hrs later luckily dogs were quite. Then all night planes flying over the hotel. So other than this. Hotel staff was great place was clean and me Exhausted. Thank goodmes it was just for one night.
Stayed 1 night in Mar 2024
Response from Vyanka Cruz-Aguirre on Mar 17, 2024
Thank you for your feedback. We are sorry to hear you were disturbed by noise during your stay. We apologize for the inconvenience and we hope you give us another chance in the future.

6/10 Okay

Debbie

Travelled with family
Disliked: Property conditions & facilities
I like it was close to airport. Did not like the price, and also the door did not shut properly all the way. I felt unsafe. We had to check out early at 5am, wish bkfast was earlier then 6am.
Stayed 1 night in Mar 2024
Response from Vyanka Cruz-Aguirre on Mar 6, 2024
Thank you for your feedback. We are sorry to hear you were not satisfied with your stay and we hope you give us another chance in the future.

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable and convenient.
Stayed 3 nights in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon. Kind regards,

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities
Clean, and convenient
Stayed 1 night in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was pleasant and friendly but housekeeping needs improvement-there was a layer of dust over the tables in our room and the window was dirty. Having breakfast there was nice too!
Stayed 4 nights in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
We are sorry to hear about the cleanliness issues during your stay. This is not our normal standard and we will take actions on this matter. We apologize for the inconvenience and we hope you give us another chance in the future.

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice with a king bed, sitting area and a large walk in shower. If you turn on the shower full blast and let it run you do eventually get warm water. Then if you stand under it and wait you will eventually get wet.
Stayed 1 night in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your comments. We appreciate your feedback as this is what we use to improve our guest experience. We apologize for the inconvenience and we hope you give us another chance in the future.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding areas
Stayed 2 nights in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Feb 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Cindy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in / check out. Room was clean and up to par. Equipped with basic bathroom / coffee maker essentials. Mini fridge included. 24 hour clerk service & extra essentials available at convenience store in the main lobby.
Stayed 1 night in Jan 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Eileen

Stayed 1 night in Jan 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

6/10 Okay

Sonya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly
Stayed 1 night in Dec 2023
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yusneily

Stayed 2 nights in Dec 2023

6/10 Okay

Shari

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Vyanka Cruz-Aguirre on Mar 3, 2024
Thank you for your feedback. We hope to welcome you soon.

10/10 Excellent

MARY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Keerthika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Ana

Liked: Cleanliness
The bed was uncomfortable and after complaining, a foam top was added. The breakfast at 9 am had limited options and it was not replenished. No fruits. No yogurt. The hotel is overpriced considering its location.
Stayed 2 nights in Dec 2023

4/10 Poor

Daniel, Owatonna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We unfortunately had a room across from the elevator mechanical room. The door to the room did not shut tightly.
Stayed 1 night in Dec 2023

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Litzy

Stayed 1 night in Nov 2023

4/10 Poor

Alicia, Aventura

Stayed 3 nights in Oct 2023

8/10 Good

Shelby, Kirksville

Stayed 1 night in Oct 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for one night stay
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Was told that my wife would have a tub for her handicap but was not given one.
Stayed 1 night in Oct 2023

8/10 Good

TREASA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Oct 2023

6/10 Okay

Tom

Stayed 3 nights in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The front desk person was so very helpful for us. The rooms were clean and roomy. Dark out curtains, a great shower and bathroom. We were very pleased!
Stayed 1 night in Sep 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was exceptional, the over night front desk attendant was very helpful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Sharon

Travelled with partner
The bed/room smelled like dog to me.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Junnar Rey

Stayed 4 nights in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kelli on Aug 14, 2023
Thank you for the 5. We are happy that you enjoyed your stay.

8/10 Good

Bobbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice
Stayed 6 nights in May 2023
Response from Kelli on Aug 14, 2023
Thank you. I am so glad to hear that your stay was nice. We hope to have you back soon.

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have water for shower and hygiene. I would like to request a refund.
Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

10/10 Excellent

Benton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, free breakfast.
Stayed 2 nights in Jul 2023
Response from Kelli on Jul 31, 2023
Thank you for the review. It was a pleasure serving you.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Kelli on Jul 11, 2023
Thank you for the 5/5!! We are happy that you were happy with your stay.

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023