Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2014
Pros: Could open the window for fresh air
Cons: Airport transportation, more healthy food (=fresh fruit) at breakfast
Airport pick-up unsatisfactory. Initially, when calling for airport pick-up the extention I was transferred to wasn't answering the the phone - 5 calls in all ringing a total of about 15 minutes. When they finally picked up I was told a 15-minute wait. After over 25 minutes a van with no insignias on it arrived and the driver called out one word which I realized after he left could have been the name of the road the hotel was on. When the same van returned less than 5 minutes later and he called out "Extended Stay" he told me he'd just received the call in that interim to pick me up.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cape Coral

Stay america

Posted 12-Oct-2014
I was amazed how clean, roomy, and it did not have the muggy smell! I felt I was in a five star hotel! Awesome.
Comment from Hotel Management
14-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your accommodations were to your liking. We are so thrilled to read that you found your room to be so clean, spacious, and fresh. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for the time we required.

Posted 11-Oct-2014
Cons: Would be nice to have a restaurant in the hotel even though it is an extended stay.
Good location, close to the airport. Easy access.
Comment from Hotel Management
14-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location met your needs in that it was accessible to the airport. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

over night

Posted 28-Sep-2014
Was staying one night to be near the Immigration office for my 9am appointment the next day. It was exactly what I needed somewhere clean and safe. The front desk staff were very nice and polite. And the grab and go breakfast was very convenient.
Comment from Hotel Management
8-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your accommodations were to your liking and that you felt the rooms were clean, the staff was polite, and that the area was safe. I am also pleased to hear that you found our grab-and-go breakfast to be convenient. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel ever

Posted 19-Aug-2014
Nice hotel it was clean big room AAA recommended
Comment from Hotel Management
21-Aug-2014 by Manager, Hotel Management
Thank you for your great review of our property. I'm so pleased to read that we were able to provide you with a clean, spacious room that was to your liking. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Families
by A verified traveller from Santiago Chile

Good o'night stay close to airport

Posted 5-Aug-2014
Pros: Wish I'd had time to take advantage of the pool
Location: Good hotel for transit o'night stay
Stayed o'night with my kids before transiting to S America - good hotel, close to airport, helpful staff.
Comment from Hotel Management
7-Aug-2014 by Manager, Hotel Management
Thank you for your great review of our hotel. We are so pleased to hear that you enjoyed your stay with us and that our staff took great care of you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future so you can take advantage of our pool.
2 out of 5
by A verified traveller from ABQ, NM

Think twice about staying here...

Posted 19-Jul-2014
Pros: Staff tried to help. The sheets were clean. The air conditioner worked.
Cons: You should ask, what DOESN'T need to be improved? The halls were dirty, there were rooms blocked off with plastic sheeting... Kind of sad to see.
Location: The morning manager told us of a place across the street (main street - watch out for traffic) where we could get a breakfast. SAVED the day!
Extended Stay means: "I'm going to be here awhile - help me feel like I'm home." This particular property says, "You're here. So enjoy." Description appropriate to this property: STARK - AUSTERE - the owners STOPPED CARING a few years ago. The staff was apologetic about the lack of amenities - but that did not make up for the issues we found wanting here: —NO INTERNET! (Promised - not delivered) —Had to ask for glasses, cups (for coffee) —Breakfast? I don't think so.... Coffee in the pots, yes. Food / fruit / etc...? No! There were a few Quaker quickie bars in the bins. It looked like they stopped doing breakfast here several years ago, and just take some snacks out of the box and toss them into the bin. The room was clean - but NOT anything more than a room. Period. I WOULD NOT STAY HERE AGAIN, and WOULD NOT RECOMMEND you stay here the first time.
1 out of 5
Recommended
for Business Travellers
by Freddy cuevas from new york

Posted 17-Jul-2014 on Hotels.com
I could never believe a hotel would not have housekeeping.in Florida ...I'm very disappointed. ...I had to go down to the front dest..... and get clean towels I and paid$ 85.oo a night......never again.....and will tell everyone don't go there....
Comment from Hotel Management
27-Sep-2014 by Manager, Hotel Management
Freddy - We appreciate you taking the time to write a review of your experience with us. We are disappointed to hear that our policies and available services were not explained to you during check-in. We do offer a variety of housekeeping services for our guests, depending on the length of their stay. To make sure your experience is not repeated, we are coaching our staff to ensure we are properly informing our guests during check-in. We appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
1 out of 5
Recommended
by Nicole from Tampa

UnClean One Night Stay

Posted 13-Jul-2014 on Hotels.com
This hotel is so close to the airport I thought it was a steal! However when I arrived I found it to be quite different. Although the lobby and elevator smelled like smoke my room did not. I decided to take a shower before bed and as I was toweling off I was finding long black hairs on my body from the towel (I am a blonde with short hair). This was so gross to me that the towels were not cleaned well enough to have the previous users hair on it! I climbed in to bed and prayed the sheets were clean! I would not recommend this to anyone for any length of time!
5 out of 5
Recommended
for Getaway With Friends
by Frances from TPA

Awesome

Posted 13-Jul-2014 on Hotels.com
Great