Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Orlando,fl

Will not be back

Posted 6-Jul-2015
Hotel room was clean, but the bed was small and uncomfortable. The hotel staff seemed unprofessional and never completed any of my request. The hotel advertised the kitchen but they didnt have any dishes for us to use. We only received one washcloth and they said I had to trade in my old one to get a new, when I didnt have one to start with.
Comment from Hotel Management
22-Jul-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay at our hotel did not meet your expectations. To make sure this doesn't happen again, I am training our staff according to our hotel policies and procedures as well as reviewing the importance of making sure each guest receives professional customer service. I appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
4 out of 5
Recommended
for Families
by A verified traveller from florida

Handy airport

Posted 15-Jun-2015
Location: No restaurants for 2 miles
Needed quick night before heading airport at reasonable rate
Comment from Hotel Management
23-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm glad that you had an enjoyable stay at our location and that you felt our rates were reasonable. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
3 out of 5
by A verified traveller

Posted 13-Jun-2015
The bed could have been a little neater and there was used soap left in the tub. There was also a weird smell but met my needs as far as needing a cheap place to crash for the night.
Comment from Hotel Management
6-Jul-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I will be reviewing your comments with our housekeeping staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller

Overnight

Posted 5-Jun-2015
This is a wonderful hotel to stay prior to an early flight. Staff was friendly, room was spotless, and it was so quiet! Airport shuttle was on time and driver was nice.
Comment from Hotel Management
6-Jul-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so glad you had a home away from home experience and enjoyed our shuttle service. I truly appreciate your comments regarding our friendly staff, clean rooms and quiet atmosphere. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, Az

Extended Stay America Tampa : Memorial Hwy .

Posted 5-Jun-2015
Pros: Everything
Cons: Nothing
Location: Close to the airport , offices (legal and medical) , restaurants, beaches and all the fun stuff .
Excellent and helpful staff (Sarah and Kylie) , excellent recently remodeled accessible rooms and spotlessly clean . A wonderful stay !
Comment from Hotel Management
23-Jun-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I truly appreciate your kind comments about our helpful staff and newly remodeled rooms! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Business Travellers
by Tyron R. from winter haven

short but sweet

Posted 3-May-2015 on Hotels
Airport noise.... otherwise ok
Comment from Hotel Management
18-Jul-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm glad that although there was some noise due to the airport, you enjoyed your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Return stay

Posted 30-Apr-2015
Cons: Remind guests smoking is to be outside. The hallway would smell of smoke early morning and very late night. Saw cigarette butt and ash in stairwell.
Good room, good location. Second trip to Tampa and specifically chose this hotel for return.
Comment from Hotel Management
5-May-2015 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am so pleased to read that you enjoyed our rooms and our convenient location. I am thrilled to hear you had a great stay! Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Stay near airport

Posted 27-Apr-2015
Pros: Convenient and has airport parking
The front desk clerk told us she had only been there for a few months. She did a very good job, was very friendly and helpful .
Comment from Hotel Management
4-May-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our front desk staff was very friendly and helpful, and that our location had airport parking and was convenient for your needs. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Couples
by Yaniel from Tampa

exellent

Posted 27-Apr-2015 on Hotels
it was a perfect night
Comment from Hotel Management
11-Jul-2015 by Manager, Hotel Management
Thank you for your great review of our property. I'm glad that you had an excellent night. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
2 out of 5
by A verified traveller from Victoria BC

OK.

Posted 25-Apr-2015
A bit dingy. Noisy - right on major hiway. Granola bars for breakfast.
Comment from Hotel Management
28-Apr-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. Please accept our apologies that our grab-and-go breakfast was not what you expected and that your stay did not exceed your expectations. To uphold our company’s high standards, we will continue to strive to provide each guest with a clean and comfortable stay with great service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.