Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jacksonville, FL

Extended Stay America - Tampa

Posted 17-Jan-2015
Was my first time in this kind of hotel. It was better than I thought .
Comment from Hotel Management
27-Jan-2015 by Manager, Hotel Management
Carmen - Thank you for posting a review of our hotel. I am glad to hear that our hotel exceeded your expectations. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified traveller

the hotel was ok

Posted 8-Dec-2014
The hotel was clean and the staff was excellent once I got to the hotel. The hotel shuttle from the airport is unreliable. I called 3 times for the shuttle and waited over an hour. I finally had to take a cab.
Comment from Hotel Management
10-Dec-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you felt our hotel was clean and the team was excellent once you arrived. I do apologize, however, for the inconvenience due to the airport shuttle and that you had to take a cab. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom florida

very local for an appnt i had.

Posted 20-Nov-2014
Pros: clean, tidy and near where i needed to be,
i needed photocopying done and the front desk copied my papers for nothing.
Comment from Hotel Management
26-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff was able to assist you photocopying your documents and that you felt out rooms were clean and tidy. I am glad that our location was where you needed to be for your visit. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveller

Peaceful

Posted 4-Nov-2014
Best hotel stay since I've been in Tampa. Very comfortable. Clean, no bugs, not loud. Felt safe. Only part I didn't care for was breakfast was grab and go. So basically, fruit, coffee, muffins. Other than that, awesome. Booked the following night.
Comment from Hotel Management
12-Nov-2014 by Manager, Hotel Management
Thank you for your great review of our property. I'm so pleased to hear that your stay with us was the best one since you've been in Tampa and that you felt safe and have a very comfortable and clean room. Still, I do apologize that you did not care for our grab-and-go breakfast. Your feedback on our selection will be useful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Business Travellers
by K. Williams

This traveller left a rating score only Posted 28-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Raimundo

This traveller left a rating score only Posted 21-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2014
Pros: Could open the window for fresh air
Cons: Airport transportation, more healthy food (=fresh fruit) at breakfast
Airport pick-up unsatisfactory. Initially, when calling for airport pick-up the extention I was transferred to wasn't answering the the phone - 5 calls in all ringing a total of about 15 minutes. When they finally picked up I was told a 15-minute wait. After over 25 minutes a van with no insignias on it arrived and the driver called out one word which I realized after he left could have been the name of the road the hotel was on. When the same van returned less than 5 minutes later and he called out "Extended Stay" he told me he'd just received the call in that interim to pick me up.
Comment from Hotel Management
23-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to post a review of our hotel. I apologize for the issues you encountered with our airport shuttle service. As well, I am sorry to hear that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cape Coral

Stay america

Posted 12-Oct-2014
I was amazed how clean, roomy, and it did not have the muggy smell! I felt I was in a five star hotel! Awesome.
Comment from Hotel Management
14-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your accommodations were to your liking. We are so thrilled to read that you found your room to be so clean, spacious, and fresh. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for the time we required.

Posted 11-Oct-2014
Cons: Would be nice to have a restaurant in the hotel even though it is an extended stay.
Good location, close to the airport. Easy access.
Comment from Hotel Management
14-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location met your needs in that it was accessible to the airport. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!