Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel ever

Posted 19-Aug-2014
Nice hotel it was clean big room AAA recommended
Comment from Hotel Management
21-Aug-2014 by Manager, Hotel Management
Thank you for your great review of our property. I'm so pleased to read that we were able to provide you with a clean, spacious room that was to your liking. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Families
by A verified traveller from Santiago Chile

Good o'night stay close to airport

Posted 5-Aug-2014
Pros: Wish I'd had time to take advantage of the pool
Location: Good hotel for transit o'night stay
Stayed o'night with my kids before transiting to S America - good hotel, close to airport, helpful staff.
Comment from Hotel Management
7-Aug-2014 by Manager, Hotel Management
Thank you for your great review of our hotel. We are so pleased to hear that you enjoyed your stay with us and that our staff took great care of you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future so you can take advantage of our pool.
2 out of 5
by A verified traveller from ABQ, NM

Think twice about staying here...

Posted 19-Jul-2014
Pros: Staff tried to help. The sheets were clean. The air conditioner worked.
Cons: You should ask, what DOESN'T need to be improved? The halls were dirty, there were rooms blocked off with plastic sheeting... Kind of sad to see.
Location: The morning manager told us of a place across the street (main street - watch out for traffic) where we could get a breakfast. SAVED the day!
Extended Stay means: "I'm going to be here awhile - help me feel like I'm home." This particular property says, "You're here. So enjoy." Description appropriate to this property: STARK - AUSTERE - the owners STOPPED CARING a few years ago. The staff was apologetic about the lack of amenities - but that did not make up for the issues we found wanting here: —NO INTERNET! (Promised - not delivered) —Had to ask for glasses, cups (for coffee) —Breakfast? I don't think so.... Coffee in the pots, yes. Food / fruit / etc...? No! There were a few Quaker quickie bars in the bins. It looked like they stopped doing breakfast here several years ago, and just take some snacks out of the box and toss them into the bin. The room was clean - but NOT anything more than a room. Period. I WOULD NOT STAY HERE AGAIN, and WOULD NOT RECOMMEND you stay here the first time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canberra Australia

Close to airport, prompt shuttle pickup

Posted 7-Jul-2014
Pros: Staff, clean room
Immediate rapport with Cesar who was very welcoming and helpful.
4 out of 5
Recommended
for Everyone
by cheryl from stuart, fl

Conference digs

Posted 13-Jun-2014
I was pleasantly surprised by how nice the hotel was. I was expecting a two star hotel but got a four star suite with a full kitchen. I could have baked a cake if I had any desire to do so. The grab and go breakfast was exactly as described. All in all I recommend this hotel to anyone going to the Tampa area.
5 out of 5
Recommended
for Everyone
by sr from tampa

A nice surprise!!

Posted 10-Jun-2014
Room was spacious and clean. Staff was great. Only negative was there were no pots/pans to use the stove. I selected this place because of the kitchenette and I appreciated the full size fridge, the stove was useless to me.
1 out of 5
by A verified traveller

Hotel close to airport

Posted 4-Jun-2014
Pros: very little
Cons: serve take out breakfast on time
1 bath towel for 2 people-called front desk and they said they would send one up-no one came so we went down to lobby to get a bath towel-no ice machine and ice trays in freezer had not been filled-bathroom was dark-poor lighting-bed was small and stains on bedspread- we will NEVER stay there again!!!!!!
4 out of 5
Recommended
for Everyone
by Lenny from florida

Nice big room comfortable bed

Posted 1-Jun-2014
Nice room efficient staff, a bit noisy from other guests
3 out of 5
by A verified traveller

Basics only

Posted 23-May-2014
Stayed overnight to catch early flight. Although the hotel states they have a 24 hour airport shuttle, it does not run until 5 am. Had to call a cab for a 6 am flight. Basic room. Fine for what we needed but no longer.
2 out of 5
Recommended
by Wolfe from Tampa

Close to Tampa airport

Posted 23-May-2014 on Hotels.com
Hotel staff was not helpful at all. It seem we were putting her out by being there. The only thing good about this hotel is now close it is to the Airport. Will not stay here ever again.