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Reviews of Keio Plaza Hotel Tama

4 out of 5
Keio Plaza Hotel Tama
1-43, Ochiai, Tama, Tokyo-to

Reviews

8.2

Very good

Rating 10 - Excellent. 193 out of 557 reviews" "
Rating 8 - Good. 256 out of 557 reviews" "
Rating 6 - Okay. 74 out of 557 reviews" "
Rating 4 - Poor. 23 out of 557 reviews" "
Rating 2 - Terrible. 11 out of 557 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Misa, New York

8/10 Good

Eng Kiat William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located close to the train station, and Sario Puroland. However, it is a bit dated. There is no side table by the beds. I am surprised that they do not have a coffee maker in the room. The air-conditioning in our Hello Kitty room wasn't working so it got a bit stuffy during the night.

8/10 Good

yumie

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

yumie

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here after visiting an all day visit to puroland. Would recommend if you have a little one in your party to at least give them some time to relax before heading off again.
Stayed 1 night in Feb 2022

10/10 Excellent

Alesha, Fort Drum

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this hotel. It has the best location.
Stayed 1 night in Jun 2022

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Elaine

Stayed 1 night in Sep 2021

8/10 Good

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but mediocre breakfast to be improved.
Very nice hotel. Big minus point: Breakfast did not meet our expectations. The fish was not tasty AT ALL. omelette was eatable. Not as healthy and varied as we would have expected judging from the hotel grade and price range. Good points: rather child friendly. Very close to the pool with Russian mountains.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Boo Tiong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel but poor wifi
Stayed 2 nights in Oct 2019

4/10 Poor

yew

Disliked: Property conditions & facilities, room comfort
Not very good, the room is very small, the hotel is too old, the room aircon is only central aircon, when room feel warm also can't on.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Nov 2019

6/10 Okay

Allan. A.

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

YH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is neat, walking distance to sanrio land which is our main reason stay in this hotel.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints! This is one of the most excellent hotels I’ve ever had the pleasure to stay in!
Stayed 6 nights in Aug 2019

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Eng Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Trina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Sanrio Puroland, very convenient, otherwise a rather dated mega hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better Japanese Hotels we stayed in
Great value and bigger than the hotel room closer to Tokyo. Just a single night as our last night in Japan... excellent area for shopping, plenty of restaurants in house and nearby. One of the only places we could get parking easily. Staff were very friendly and accommodating.
Stayed 1 night in Mar 2019

8/10 Good

E, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, my only concern is that our non-smoking room still smelt like smoke :(
Stayed 1 night in Jan 2019

10/10 Excellent

Gerry, Tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location next to bus station and surrounding shops restaurants etc. There is a adventure theme park about 750m away as well as a massage public park.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice Hotel
Nice h
Stayed 1 night in Nov 2018

6/10 Okay

Ryotaro

Liked: Cleanliness, staff & service, room comfort
Nice hotel except location.
The hotel itself is not bad at all. I’d say you are lucky to be able to find this hotel in this remote area.
Stayed 1 night in Oct 2018

8/10 Good

Susan, Orem, UT

Liked: Cleanliness, staff & service, room comfort
Ms. Uchi at the front desk won our hearts last Wednesday when she extended herself to help us locate a supersize cab to transport the 6 of us with our 10 pieces of luggage from Tama to Shibuya. She and others at the front desk could not have been more solicitous or kind. They truly were the highlight of our stay at the Keio Plaza Hotel Tama.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Great location but rooms are small and the staff needs a bit multilingual.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello kitty room amazing
Hotel situated near a shopping centre, shops, an arcade and puro land so lots to do in walking distance - the hello kitty room was worth the extra money if you are a sanrio fan. Only downside is the beds are single and really hard mattress and the shower isn’t great, tv is an extra charge and from what I could tell nothing in English. Ideal for a short stay and very close to train station
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient for trains and airport limousine bus.
OK, but could do with up-dating. Room spacious with small fridge, kettle and good clothes storage, but no safe. WiFi was not great, we had to resort to our own mostly, as it wouldn't connect reliably. Staff were friendly and helpful. Odd having non-residents seemingly around everywhere. Would have liked to see more obvious security at the doors.
Stayed 5 nights in Aug 2018

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not get a good wi-fi connection in my room on my computer on 2 of the 3 days I was there. The staff didn't know how to help. My friend in the room next door had no trouble.
Stayed 2 nights in Aug 2018

8/10 Good

Ohana, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and is very convenient for shopping, going to the amusement park etc.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again.
So convenient to transportation, shopping and every convenience.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near station and various kind of shops. Very clean-comfortable room. Staffs are nice.
Stayed 1 night in Jul 2018

10/10 Excellent

Alan, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location to Tama Center.
Nice hotel, well maintained facilities. Located right next to the Tama Center, everything was within walking distance. Nice shopping and restaurants. There's also Gokuraku-Yu, and very nice bath house.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel. Very clean and very good service. Vending machine with very few drinks to choose from. Breakfast buffet good but the same menu for a week.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Meehh
Major issue was there was no air circulation and you felt like you are being chocked. You can even crack open a window and the air cleaner in the room blows out smelly air. The room was way hot like a sauna, tried to sleep too hot woke up hours of the night. I had to wipe down the desk it had seemed like it wasn't wiped down for weeks. Went to use hotel laundry room it was locked, I asked the front desk and reply we provide the service. I just walked away duh. Local area no life after 6:00 pm and if you want a decent meal its hard to find. All restaurants in the shopping plaza close by 6:00 pm. If you get off work at 6:00 pm the only thing you will find is a beer Izakaya if you are into beer. Other than if you cant sleep you have no where to go to entertainment.
Stayed 4 nights in Jan 2018

10/10 Excellent

tyrell, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean Room and Nice Breakfast
Room is clean , Staffs are kind , Breakfast is very good. I want to recommend everybody.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
a fair business hotel
just a fair stay , room is big but too old fashion type ! House keep did an excellent job, but the front desk not helpful , I tried to ask a young front desk guy, help me to make a reservation in Shinjuku in JP; he rejected if I passed my mobile to him; he claimed that it is hotel policy not allowing him to do so, coz not hotel related.
Stayed 19 nights in Nov 2017

10/10 Excellent

jiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Rest and Have Fun
Great place near so many things. The hotel is awesome and so is the environs. Besides the Sanrio museum there is a movie theater, lots of shops and stores. Your listing that there is free parking nearby is not true. We live about 20 minutes from the hotel and I did not think it true. I asked at the front desk and they confirmed. Around train stations there is no free parking. Hotel parking costs 1,000 yen per day.
Stayed 2 nights in Aug 2017

6/10 Okay

Boo Tiong

Just a simple hotel
Just a smoke hotel to sleep over

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hello Kitty Room Keio Plaza Hotel Tama
Hello Kitty Room was great, but the beds were akwardly located. The condition/layout/location and everything was fantastic however. Just like it looked in the pictures

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated Hotel with Terrible Service
Everything is old from the 1990s. Very tired hotel. Old fixtures, dirty carpet. Only thing going for it is the location, near train stop and SANRIO Puroland. Other than that Hello Kitty room was not worth price. I've stayed at other Keio hotels, this is the ugliest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very acceasible to train, concenience store and malls. Service staff are all great. Highly recommended

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Hotel was dated but very clean and had a great location next to the train station.