Dear Michael,Thank you for taking the time to send us a short feedback!I am sorry if you did not like the "one of a kind" Standard single room located on 2 levels. I agree with you that the stairs to the 2nd floor are steep but otherwise the room is interesting and has enough space for 1 person.Hopefully you will give us a new change in the future as not all the rooms are like that.Welcome back!Sincerely yours,General Manager

Dear Cara,Thank you for the maximum review score!I am happy to see that your stay with us was a pleasant one and that you would stay at our hotel again.Welcome back soon!Sincerely yours,General Manager

Dear Matilda,Thank you for rating your stay at our hotel with maximum points!I am happy to see that you had a nice time at our hotel and in Tallinn.Welcome back again!Sincerely yours,General Manager

Dear Petter,Thank you a lot for the maximum review score!I am glad that you enjoyed the perfect location of the hotel right in the center of the Old Town and I hope you liked about everything else in the hotel as well.Welcome back next time!Sincerely yours,General Manager

Dear Meriah,Thank you for the lovely feedback and for the maximum review score!I am glad that we did not disappoint you in any way and that you had a wonderful stay with us.A warm welcome back!Sincerely yours,General Manager

Dear Ege,Thank you for your short feedback!I appreciate the good words regarding our staff and the location. I am glad that you liked about everything.Welcome back!Sincerely yours,General Manager

Dear Marine,Thank you for choosing our hotel and for the maximum review points!Good to see that you fully enjoyed your time at our hotel and in Tallinn.Welcome back!Sincerely yours,General Manager

Dear Lucia,Many thanks for the high review score and for choosing our property for your stay in Tallinn.It seems that you had a wonderful experience with us.Welcome back!Sincerely yours,General Manager

Dear Hao,Thank you for taking the time to send us your feedback! It is much appreciated.I am glad that you enjoyed the breakfast and good service by our staff.Apologies if the room was a bit cold due to minus temperatures outside and if there was hair on the bath towel. We are using a laundry house so the hair must have come from there.Welcome back!Sincerely yours,General Manager

Dear Andres,Great to hear that the room you stayed in was as expected and that overall you enjoyed your stay with us!Apologies if the room was too hot and if for your taste the bed was too soft.Welcome back next time!Sincerely yours,General Manager

Dear Erick,Thank you for the maximum review score and for choosing to stay at our hotel during the Christmas holidays!A warm welcome back!Sincerely yours,General Manager

Dear Teijo,Thank you for the excellent review score and for choosing our hotel!Welcome back next time!Sincerely yours,General Manager

Dear Trine,Thank you for staying with us and for the excellent review score!It seems that you had a great time at our hotel so I hope you will be coming back soon.Welcome!Sincerely yours,General Manager

Dear Oksana,Thank you for your warm words about our staff members! It makes me happy that we managed to offer you a high level service. Great that we exceeded your expectations in every way.Thank you for choosing our hotel and welcome back soon!Sincerely yours,General Manager

Dear Finn,Thank you for rating your stay with us! I hope you had a pleasant stay with us.Would be good to have some comments as well to better understand your experience in our hotel.Hopefully you will give us another chance in the future.Sincerely yours,General Manager

Dear Tarja,Thank you for the excellent review score and for choosing to stay at our hotel!Great to see that you had a wonderful time at the hotel.Welcome back next time!Sincerely yours,General Manager

Dear Teija,Thank you for the great review score and for choosing our hotel!I am happy to see that you had a flawless stay with us.Welcome back!Sincerely yours,General Manager

Dear Aavo,Thank you for choosing our hotel for 3 nights!I appreciate the high review score. It seems that you enjoyed your stay with us very much.Welcome back next time!Sincerely yours,General Manager

Dear Guest,Thank you for staying at our hotel!Although you did not add any comments I can only assume that you gave us such a low rating because you did not like the room you stayed in. Unfortunately, You made the decision to reserve yourself a Small Room with Bunk Bed. Obviously it did not meet your expectations. Apologies.Sincerely yours,General Manager

Dear Annika,Thank you for staying with us for 3 nights!I am thankful that you decided to choose our hotel and it makes me happy that all your expectations were fully met.A warm welcome back!Sincerely yours,General Manager

Dear Krisztina,Thank you very much for the 10 points review score and for choosing to stay at our hotel. I am glad that you liked about everything and hope that you will stay with us again in the future.A warm welcome back!Sincerely yours,General Manager

Dear Tamara,Thank you for staying at our hotel for 1 night and for the maximum review score!Glad to see that your stay was wonderful and that you liked about everything.A warm welcome back!Sincerely yours,General Manager

Dear Guests,Thank you for your feedback about your 1 night stay at our hotel!I am sorry to hear that you did not like and did not feel yourself comfortable enough in the Standard attic room.It is true that the way to this room is not the most easiest one especially with the luggage and that the ceiling is very low in this room. Otherwise it is a nice and cozy room. Obviously just not the right choice for your liking.I hope that you will give us a new chance in the future and that we can then assign you a bigger and more comfortable room.Welcome again!Sincerely yours,General Manager

Dear Carina,Thank you for the maximum review score!Great to see that your stay with us and in Tallinn was a success.Welcome back soon!Sincerely yours,General Manager

Dear Riitta,Thank you for giving such a high rating to your stay at our hotel!It makes me happy that we managed to make a new customer satisfied.Welcome back next time!Sincerely yours,General Manager

Dear Cynthia,Thank you for your great feedback and maximum review score!I am glad that you decided to choose our hotel for your 4 nights stay in Tallinn and that you did not have to be disappointed in any way.Thank you for also visiting our restaurant Trofe and for the excellent feedback.A warm welcome back!Sincerely yours,General Manager

Dear Ivar,Thank you for your full 10 review points!Nice to see that you enjoyed your stay with us very much although staying in the smallest single room.I hope you will be staying at our hotel also in the future.Welcome back!Sincerely yours,General Manager

Dear Mark,Many thanks for choosing our hotel for 3 nights and for your lovely comments!I hope that you will not forget us and will choose our hotel again for your next stays in Tallinn.Welcome!Sincerely yours,General Manager

Dear Johan,Thank you for staying with us!I appreciate the maximum review score.Welcome back next time!Sincerely yours,General Manager

Dear Colin,Thank you a lot for the fully positive feedback and for choosing our hotel!I am happy to see that you liked your warm room and that you enjoyed a great breakfast in the morning.I would not say that our restaurant prices are high. We have quite big portions and food is very tasty. I am sure you will not regret when next time you come and try the food at our Trofe restaurant.Welcome!Sincerely yours,General Manager

Dear Kia,Thank you for staying with us for 2 nights and for choosing a Superior room!It seems that you had a relaxing stay and you liked about everything in the hotel.A warm welcome back!Sincerely yours,General Manager

Dear Yogendra,Thank you for choosing our hotel for your 1 night stay in Tallinn!Great to see that your stay with us was a success. Thank you for the maximum review points and welcome back again!Sincerely yours,General Manager

Dear Guest,Many thanks for staying with us and for the maximum review score!I hope you will choose our hotel again when looking for a place to stay in Tallinn.Welcome back!Sincerely yours,General Manager

Dear Jonas,Thank you for staying at our hotel for 3 nights and for choosing a Superior room!I appreciate the maximum review points. Nice that you had a great experience while staying with us.Hope to see you again very soon.Welcome!Sincerely yours,General Manager

Dear Choudhary,Thank you for your great review score and for choosing our hotel for you 5 nights stay here in Tallinn!I am glad to see that you had a very good stay with us.A warm welcome back!Sincerely yours,General Manager

Dear Kelly,Thank you for choosing our hotel and for the excellent review!Lovely to see that you enjoyed your stay in a Deluxe room very much and that breakfast was amazing.Welcome back soon!Sincerely yours,General Manager

Dear George,Thank you for the maximum review score!Seems that your stay with us was a pleasant one.Hope to see you in our hotel again very soon.Welcome back!Sincerely yours,General Manager

Arvoisa Seppo,Kiitos että vietitte hotellissamme 2 yötä!Kiva nähdä että kaikki oli erinomaista. Kiitos myös maksimum arvostelupisteistä.Tervetuloa takaisin!Ystävällisin terveisin,Hotellin johtaja

Dear Suvi,Thank you for the excellent review score and for staying at our hotel for 2 nights!Nice to see that despite staying in the smallest room type in the hotel you managed to enjoy your stay.A warm welcome back!Sincerely yours,General Manager

Dear Andre,Thank you for the fully positive review and for choosing our hotel!I am very happy to receive such a warm feedback.Great to see that you had a wonderful stay with us. Hopefully you will choose our hotel again when looking for a place to stay in Tallinn.Welcome back!Sincerely yours,General Manager

Dear Julie,Thank you very much for your nice feedback and maximum review points!I am glad that we managed to offer you a comfortable stay in the middle of Tallinn Old Town despite your walking limitation.A warm welcome back!Sincerely yours,General Manager

Dear Ottar,Thank you for choosing our hotel for your 3 nights getaway to Tallinn! based on the high review score I can assume that you had a nice time here in Tallinn.Hopefully you will choose our hotel as your base in Tallinn also next time.Welcome back!Sincerely yours,General Manager

Dear Erkko,Thank you for the superb review score!I appreciate that you decided to reserve a 1 night stay at our hotel. Seems that we did not disappoint you and that you had a relaxing stay.Welcome back soon!Sincerely yours,General Manager

Dear Stig Ove,Thanks a million for the maximum feedback score!It is pleasant to see that your stay with us was fully satisfying and enjoyable.Welcome back soon!Sincerely yours,General Manager

Dear Fredrik,Many thanks for the great review score!I am happy that you decided to choose our hotel and had a nice stay with us.Welcome again!Sincerely yours,General Manager

Dear Peter,Thank you very much for the 10 points review score and for choosing our hotel!Welcome back!Sincerely yours,General Manager

Dear Kevin,Thank you a lot for the 10 review points and for choosing our hotel out of many others!Welcome again!Sincerely yours,General Manager

Dear Rodney,Thank you for choosing our hotel as your base in Tallinn for 4 nights!Nice to see that you liked our hotel and the reception service. Room was small because you chose a room type called Small Room with Bunk Bed.I apologize for the disturbance from other guest during your last night at our hotel. Usually our hotel is very calm and quiet but from time to time we might have different guests who do not know how to behave and do not honor other guests. In such cases I always urge guests to pick up the phone and call to reception to let us know about any disturbance.I hope you will choose our hotel also in the future.Welcome back!Sincerely yours,General Manager

Dear Marko,Thank you very much for the 10 review points!Great that you decided to reserve accommodation at our hotel and that we managed to offer you high level service.A warm welcome back!Sincerely yours,General Manager