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Reviews of Hestia Hotel Europa

4 out of 5
Hestia Hotel Europa
Paadi 5, Tallinn

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 1000 reviews" "
Rating 8 - Good. 518 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Herbert, Malibu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were too hard. Liked the breakfast buffet. Nice we could walk to Old Town
Stayed 2 nights in Jul 2023

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. Good location between harbor and city center. Big and spacious rooms
Response from Mircea on Dec 2, 2022
Hello!Thank you for staying in Hestia Hotel Europa and thank you for your kind review.We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again,Mircea Siman / Front Office Manager

8/10 Good

jari

Stayed 1 night in Nov 2022
Response from Mircea on Dec 2, 2022
Hello!Thank you for staying in Hestia Hotel Europa and thank you for your kind review.We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again,Mircea Siman / Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, nice location, and great room and lobby.
Stayed 1 night in Oct 2022
Response from Mircea on Dec 2, 2022
Hello!Thank you for staying in Hestia Hotel Europa and thank you for your kind review.We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again,Mircea Siman / Front Office Manager

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very convenient, good value
It was an easy 5 minute walk from the ferry. They checked me in a bit early and the room was large and comfortable. Nice view out the large windows. The bed and bedding are comfortable. My only complaint would be that the room was too warm and the climate control didn’t work. Guessing this is the transition time of year. The breakfast was delicious with huge numbers of choices. Pretty easy walk to old Tallinn which is why you are here, no? I walked 6 miles that day and unfortunately had to leave after a day but I’m surely going to return as the city aside from the old town area looks to be explored also.
Towers along town wall
Street
Russian Orthodox Church
Old houses
Stayed 1 night in Sep 2022
Response from Mircea on Oct 24, 2022
Hello,Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful comments
a reasonable stay apart from a "rugby scrum" to get breakfast with so many visitors at the same time. Temporary (Students) staff need better training to cope with crowds.
Stayed 1 night in Aug 2022
Response from Mircea on Sep 16, 2022
Hello,Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. It is pleasant to hear you enjoyed your stay in our hotel. Have a nice day, Mircea Siman / Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some problems bathroom
Stayed 1 night in Jul 2022
Response from Mircea on Sep 16, 2022
Hello,Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Great value for Tallinn stay
The room was spacious with a partial view of the water. No A/C in the room, so the first day was warm (Very unusual for Tallinn). Everything in the room worked. Big bathroom and big, walk in show. Massive breakfast buffet. My wife and I each gained several pounds!! (ok, ok. Just me. Not my wife.) 15 minute walk to old town and next to the ferry port, so the location is good!
Stayed 2 nights in Jul 2022
Response from Mircea on Jul 9, 2022
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

4/10 Poor

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Airconsditioner broken, bathroom door broken.
Stayed 1 night in Jun 2022
Response from Mircea on Jul 9, 2022
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. We will do our best to make things better. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good value for money. Couple of little things, sink in bathroom badly cracked, biro/pencil in room would have been useful. Good breakfast, friendly staff
Stayed 1 night in Mar 2022
Response from Mircea on Apr 20, 2022
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some silverfish in the bathroom but otherwise a comfortable room.
Stayed 6 nights in Feb 2022
Response from Mircea on Apr 20, 2022
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Highlander
Brilliant hotel. I use it every time I'm in Estonia. Comfy rooms, convenient for the ferry port and the city, excellent, helpful and friendly staff. Great breakfasts. Right next door (literally) to Nautica shopping centre - but still nice and quiet. Very highly recommended.
Stayed 5 nights in Nov 2021
Response from Mircea on Dec 15, 2021
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

Richard, Espoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property as it is close to excellent shopping and restaurants. Breakfast was excellent. I used the fitness room and it was good for me. The only thing I would like is more water pressure in the shower.
Stayed 2 nights in Oct 2021
Response from Mircea on Nov 19, 2021
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Matts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mircea on Aug 26, 2021
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel air conditioning was broken while we stayed in Hestia Hotel Europa during June heat wave. During the night, the temperature at the room stayed above 30C, so hardly any sleep. After two nights with no sleep and no fix for the air conditioner, we were transfered to Hestia Hotel Seaport. Nothing good to say about that hotel, except air conditioning sort of worked.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Highly recommended hotel. Great service friendly staff. Great location supermarket 200m away.
Stayed 1 night in Jan 2021

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Mircea on Oct 30, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eep same level :)
Perfect helpful staf, and very nice place
Stayed 1 night in Aug 2020
Response from Mircea on Aug 10, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2020
Response from Mircea on Jun 22, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

Pauli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable city hotel next to shopping center
The superior room has a nice balcony and a view to the port/sea. In summer time the sun is shining to the balcony about 4pm to 10.30pm. The room itself is spacious and there is a good bed with firm matress. The hotel is modern Scandinavian style and in good condition. There is a sauna and gym without extra charge. Cleanliness is very good, the only minus is a balcony because of the birds. If you don`t want to use the hotel parking, there is a large parking area next to it for only 4e/24h.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mircea on Mar 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Mircea on Mar 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A good hotel
+ The food was amazing. - The sauna in the evening is 25 Eur/hour...I believe is a bit too much
Stayed 5 nights in Feb 2020
Response from Mircea on Mar 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. It is pleasant to hear you enjoyed your stay in our hotel. Have a nice day, Mircea Siman / Front Office Manager

10/10 Excellent

david

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mildew, blood, urine, and broken lights
We had to try six (6) rooms to find a decent one. This was not fun at 00:00 to 1:30. Room 414: Dirt on the ground, musty bedding, and the bathroom was streaked with dust and smelled of mildew. Towels were missing or messy. My skin is very sensitive, so I went to the front desk. The agent offered a new towel and a room change. Room 442: We immediately had to change again, as the bathroom stank of mold. The flooring is also coming up and the cracks are filled with nastiness. Cleaning needs new vacuums, seriously. Room 542: Mildew-y bathroom. In addition, the lights in the main room were not working, and there was a giant crack on the balcony door. Room 419: There was a bloodstain on the sheet and a moldy smell in the bathroom. Room 417: Again, more moldy smells. Room 415: There was no moldy smell in the bathroom and no blood on the sheets, and we were exhausted! Notes: -Blood on the mattress. -Residue splashed on the wall and floor of the bathroom. -Dried pee on the sides of the toilet. -Crusty shower heads. -The door didn't really work. Also: -Not all of the light switches worked. The room lights could be turned on without the key card. -The hotel elevators can be operated without key cards. -The towels were quite worn, and coming apart in at least one case. -The carpets are very stained and other patrons clearly attacked the furniture at some point. On the upside, the people working the front desk are very capable. It's not their fault the hotel is falling apart.
Stayed 1 night in Jan 2020

4/10 Poor

Chris

Disliked: Staff & service
Ordinary
Staff were not very friendly. Never experienced anything like it anywhere else. Service was slow unfriendly. We ended up dining out elsewhere other than the hotel. Food wasn't that great anyway.
Stayed 4 nights in Dec 2019
Response from Mircea on Jan 27, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. It is pleasant to hear you enjoyed your stay in our hotel. We will do our best to make things better. Have a nice day, Mircea Siman / Front Office Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Mircea on Jan 27, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

6/10 Okay

Heather

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The best thing about this hotel is its location, 5~10 min walk away to the port and tourist attraction, plus right across the street, there’s a big shopping mall. The room is also spacious. But it also has a few problems with the room condition ! The drainage was poor that while a shower your feet are in not tidy water and on the tables and the beds you see dust. Cleaning seems not enough...
Stayed 1 night in Jan 2020
Response from Mircea on Jan 13, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. It is pleasant to hear you enjoyed your stay in our hotel. We will do our best to make things better. Have a nice day, Mircea Siman / Front Office Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020
Response from Mircea on Jan 13, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

6/10 Okay

Petri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2019
Response from Mircea on Jan 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

Nanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Mircea on Jan 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big compared to other Nordic countries. Great view of harbour. Good breakfast spread. Stones throw from ferry terminal and a small shopping center nearby.
Stayed 2 nights in Dec 2019
Response from Mircea on Jan 9, 2020
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Keith, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for ferries. Pleasant walk to old city
Stayed 2 nights in Dec 2019
Response from Mircea on Dec 9, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Mircea on Dec 9, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Mircea on Dec 9, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

8/10 Good

Veeradej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mircea on Nov 11, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mircea on Oct 24, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Mircea on Oct 15, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estonia trip
We had a great stay at the hotel. Everyone was friendly and helpful We had questions and they were very knowledgeable. I recommend this hotel to anyone traveling to Estonia
Stayed 1 night in Oct 2019
Response from Mircea on Oct 8, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Mircea on Oct 8, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!!!
People at the front desk were very helpful. The rooms were spacious and clean and the breakfast was wonderful. I would definitely recommend this place!!!
Stayed 3 nights in Sep 2019
Response from Mircea on Sep 30, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Wenting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay in Tallinn
The location is quite perfect if you take ferry to Tallinn. The room is nice and quiet. Also the meal at the restaurant is really delicious and affordable.
Stayed 1 night in Sep 2019
Response from Mircea on Sep 30, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. It is pleasant to hear you enjoyed your stay in our hotel. Have a nice day, Mircea Siman / Front Office Manager

10/10 Excellent

Andrejus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Mircea on Sep 25, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Mircea on Sep 25, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Mircea Siman/ Front Office Manager

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Value for money
Very good experience. Good location. Spacious room. Very good reception staff. Good breakfast.
Stayed 1 night in Sep 2019
Response from Mircea on Sep 14, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Highlander
I have regularly stayed in the Europa and have so far never found a fault. The staff are welcoming and I have always felt my business to be valued. All rooms are spacious and comfortable, with tea and coffee making facilities and easy access on foot to the city centre, transportation and the harbour. Breakfast choices are first class and high quality and there is a shopping mall only a few yards away from the hotel door.The hotel has its own restaurant and easy access to other eateries. My first choice every time.
Stayed 1 night in Aug 2019
Response from Mircea on Sep 14, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was okay but the room could be cleaner. The breakfast was good. The location was good and quite.
Stayed 4 nights in Aug 2019
Response from Mircea on Sep 14, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We apologise behind housekeeping, we will do our best that it will not happen anymore. We hope to see you again, Mircea Siman / Front Office Manager

8/10 Good

Barbara Wasson

Stayed 3 nights in Aug 2019

6/10 Okay

Ulrika

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Service could be improved. Bar at night time very limited. Nice room with balcony.
Stayed 3 nights in Aug 2019
Response from Mircea on Oct 15, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. The main bar is open till 23.00 but to offer a better service to our customers we do have limited but 24/7 night bar menu. It is pleasant to hear you enjoyed your stay in our hotel. Have a nice day, Mircea Siman / Front Office Manager

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and good location
Stayed 2 nights in Aug 2019
Response from Mircea on Aug 21, 2019
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager