Apartment, 2 Bedrooms | Private kitchen

Reviews of Hotel Dorell

2 out of 5
Hotel Dorell
Karu 39, Tallinn

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 313 reviews" "
Rating 8 - Good. 136 out of 313 reviews" "
Rating 6 - Okay. 89 out of 313 reviews" "
Rating 4 - Poor. 23 out of 313 reviews" "
Rating 2 - Terrible. 11 out of 313 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marta

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff - allowed me to store my luggage for 2 extra hours. Close to the Old Town.
Stayed 1 night in Jun 2022
Response from Sergei on Jul 3, 2022
We will be glad to see you again

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
О
Stayed 1 night in Apr 2022

8/10 Good

Magnus

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Light and easy
The need to have a communal fridge or coffee and tea area.. The check in was smooth. easy parking and simple breakfast.
Stayed 1 night in Jan 2020
Response from Sergei on Feb 12, 2020
We look forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
There wasnt a wash hand basin in the room and the nearest toilet was at the far end of the corridor
Stayed 7 nights in Sep 2019
Response from Dorell on Oct 16, 2019
Thank, Looking forward to seeing you again.

6/10 Okay

Filipe

Breakfast ok... Facilities...not so ok.... Swimming pool....you must pay a fee... Lot of drunk people noise due to bad isolation. USSR Style Guest House ...
Stayed 2 nights in Sep 2019
Response from Dorell on Oct 16, 2019
Thank, Looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from old town.Clean rooms Good breakfast Room which we had the bed mattresses were poor need replacement Excellent place to Eat is Lodi at Solaris Centre buffet style value for $. Near old town..
Stayed 5 nights in Sep 2019
Response from Dorell on Oct 16, 2019
Thank, Looking forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent speedy communication beforehand. Great clean room, separate WC/Shower, table + 2x chairs to plan the next day, great breakfast in the mornings,outstanding coffee. The only constractive criticism is the beds need new firm matresses, ok I am of advanced age, but a softy soft bed does not give you a good night sleep. Having said that,I wd return and can also highly recommend this place.
Stayed 7 nights in Aug 2019
Response from Sergei on Sep 14, 2019
We will be glad to see you again.

8/10 Good

Verified traveller

Liked: Amenities
Perfect for budget traveller. Wi-fi slow but okay for email use. Location near to tram hub and 15 minute's walk to Old Town.
Stayed 4 nights in Jun 2019
Response from Sergei on Sep 13, 2019
We will be glad to see you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Helpful staff provided round-the-clock access to leaving the gated parking area.
Stayed 7 nights in Aug 2019
Response from Sergei on Sep 13, 2019
We will be glad to see you again.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Dorell on Aug 30, 2019
Thanks for your feedback. We will be glad to see you again.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. No restaurant in the evening, but compensated by an excellent value breakfast.
Stayed 2 nights in Aug 2019
Response from Dorell on Aug 30, 2019
Thanks for your feedback. We will be glad to see you again.

10/10 Excellent

VM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and nice hotel. Great location. Friendly staff and good tasting breakfast. Price was not too expensive. Would use again.
Stayed 1 night in Jul 2019
Response from Dorell on Aug 30, 2019
Thanks for your feedback. We will be glad to see you again.

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Dorell on Aug 30, 2019
Thanks for your feedback. We will be glad to see you again.

8/10 Good

Taavi

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Dorell on Sep 2, 2019
Thanks for your feedback. We will be glad to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice quiet location, convenient. The lady in reception was very helpful
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator
Stayed 2 nights in May 2019
Response from Sergei on Jun 14, 2019
Thanks for your feedback

8/10 Good

Andrea Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Sergei on Jun 14, 2019
Looking forward to seeing you again

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, old fashioned hotel
Friendly old fashioned but comfortable hotel, good value, and an easy walk to the city or ferry
Stayed 3 nights in Nov 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marathon weekend in Tallinn
In Tallinn for the marathon weekend and the football. Great central location for the old town and all buses, trams and shops etc. The hotel is basic, but it states that on the page. The staff are all nice, friendly and helpful. The rooms are clean and tidy and the shared toilet and shower rooms are all kept clean and tidy. There is plenty of breakfast available and always being topped up. For what you pay, its a great place for a short stay.
Stayed 4 nights in Sep 2018

10/10 Excellent

Andrea Massimo

staff very friendly and bedroom very confortable, close the city center a lot trame e trolley bus around the hotel
Stayed 5 nights in Aug 2018

6/10 Okay

Rasmus

Liked: Cleanliness
Ok hotel.
It was an ok hotel with good value for money.
Stayed 4 nights in Jun 2018
Response from Dorell on Aug 31, 2018
We will be glad to see you again

6/10 Okay

John

Liked: Cleanliness
Disliked: Room comfort
Hotel with secure parking
Situated in quiet area with secure parking some 20 minutes walk from old town. Room had very small bathroom with no wash-hand basin.
Stayed 2 nights in Jun 2018
Response from Dorell on Aug 9, 2018
Thanks for your feedback

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
it was great for the price and location
Stayed 4 nights in Jun 2018
Response from Dorell on Aug 9, 2018
Thanks for your feedback

10/10 Excellent

Aadhavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality stay at affordable price
Three days at the center of old town went quite good and the location was not too far from the harbour. Hotel was comfortable location wise and facilities wise.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
a place on the edge of the map
comfortable bed but room smelt of foot odour. nice selection for breakfast at a good time. quiet place to stay but it was 20 minutes walk from EVERYWHERE. would not have liked to be out at night in this area. quite expensive for room with shared bathroom compared to others.
Stayed 3 nights in Sep 2017

2/10 Terrible

Pauline, Kitchener

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stinky hotel bathroom
A real communist hotel with stinky bathrooms and very poor breakfast.
Stayed 2 nights in Jun 2017

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Hotel Dorell Budget Accommodation Review
The decor and carpet are original with horrible brown tiles throughout reminiscent of the Soviet period. The breakfast is basic with cordial type fruit juice, (not real). The location is not ideal and it is hard to find initially as it's tucked in a side street. The staff are polite and helpful however, and it is clean. It's budget accommodation priced accordingly.
Stayed 3 nights in Jun 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great hotel, good location,friendly and helpful staff 100% happy experience
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Free breakfast
Good quiet location. Satisfied

8/10 Good

SHOKO, Denmark

Liked: Cleanliness, staff & service
The stuff were nice and kind!!! Cost performance was not bad. I arrived very early before general check-in but could come into the room. Also I had to check out early morning and the room included breakfast, so I asked the stuff that I'm able to take something for breakfast or not..then they gave me a sandwich, water bottle and snack. In addition, if you are going to Helsinki afterwards, this hotel located near by ferry port it takes 15min on my foot and not far from old town. Only one thing I complain about wifi wasn't good connection.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Amy, Brighton

Liked: Cleanliness, staff & service
Great base to explore city, outdated room decor
I stayed in 2 different rooms for 2 nights each either side of a conference. First room - 208 has pretty dark decoration. The beds are very comfy and clean. There's no air conditioning so on hot days it got very hot. It's a 2 minute walk to a supermarket which is great. Because the rooms back onto the back of the supermarket it is incredibly noisy in the morning with delivery vans etc. Quiet in the evening though. The staff are helpful and pleasant. Next room 207 was much better decorated and the bathroom was nicer. Bathrooms are small and basic but shower pressure was brilliant. Breakfast is pretty good. If you're looking for a cheap base to explore Tallinn (rather than spending much time in your room) I would definitely recommend it as it's not far from the Old Town.

6/10 Okay

Diamond, Idaho

Liked: Staff & service
I went for a weekend and stayed at this hotel. The set up with the bathroom and shower was not what I expected, but everything was clean (though a bit worn). The room was moderately comfortable, but not luxurious. Great for the price though!

8/10 Good

Ben, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,great location,good breakfast. Very poor WiFi basically non existent in my room

6/10 Okay

Fuad, Lithuania

Location is good.Rooms is very cold in winter time
We was staying on the second floor and there the rooms is very cold espesially in winter and also there a smoking room on the second floor so for the peaople who is not smoking there is terrible smell on the all the floor.The heating system not working on maximum even outside is -19 . Good hostel (not hotel) for those who gonna travel by ferry from terminal D.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

nigel, japan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Essentials
hot water was a disaster. Climbing stairs -4 flights = hell. Apt. was nice. Traffic was noisy even with winter sealed windows closed. Building was extremely run down! Hot water a nightmare which they attempted to fix but was then barely acceptable. I had such a good time in Minsk that it didn't bother me so much in the end. Now , in Riga I am finally clean. Lol . The people were nice everywhere. So it's hard to be angry.

6/10 Okay

Verified traveller

Good value-to-money
The condition and services of this hotel match with the room price. It has probably one of the cheapest room prices in Tallinn, and everything is so-so. For location, it is a 15-min walk to the old town and a 5-min walk to a big supermarket, but it is not easy to find when you first arrives. The hotel lies within the residential area so it is quiet. For room condition, I've got a single ensuite and it was fine. The room looked a bit old but all the basic facilities were there. For services, it had a 24-hour front-desk and the staff was helpful. Just use simple English to communicate. Normal breakfasts.

8/10 Good

Andrew, Melbourne

Liked: Staff & service
good value for your money
Good value for your money.

4/10 Poor

Jayesh, Cologne, Germany

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and depressing rooms
The rooms were very smelly. As soon as we went in the corridors it was smelly. Toilets were untidy and smelled a lot. It could have been much more cleaner. Although it was bright sunny outside, there was a depressing feeling once we entered the hotel. Instead of staying in this hotel for cheap/economy rooms I would rather pay some more and get decent rooms. Breakfast was reasonably good. Location was good although due to roadworks public transport access was not easy. Terminal A port is 15-20 min walk.

8/10 Good

Verified traveller

Liked: Staff & service
A no-frills budget hotel
The location of the hotel is great in relation to the port, but the area around it is pretty run down. I was surprised to note I had booked a room with shared bathroom and shower. Take care to look at the room details when booking. Room was adequate, not fancy and the complimentary breakfast followed suit. Nothing wrong with either of them though, so we were pleased with a reasonably priced one night's stay. Reception personnel spoke English well enough to get by.

8/10 Good

Boris, Richmond Hill, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dorell in Tallin
I was quite happy with this choice... great location, close to port and city centre, clean and quiet hotel. Did not expect any services, but was surprised by the very good breakfast, included in the price. The staff was extremly helpfull.

6/10 Okay

Wolfie, Canada

Liked: Cleanliness, staff & service
Appealing cute retro kitsch factor
This far from the most lavish hotel you'll ever see, but it's got character. The rooms all look like 1970s kids bedrooms with wallpaper patterns of yesteryear and decor choices one doesn't normally associate with a hotel. My room came complete with pink floral wallpaper and a framed painting of a fairy on the wall, which made me laugh. The room is just a bedroom, the bathroom is in the corridor and shared with a couple other rooms. The breakfast buffet did not have a huge selection, but I liked what was offered and it got the job done. The staff were really friendly and always made me feel welcome. So if you want a good location, enjoy some kitschy decor, and don't demand anything too modern or plush, then this is a decent choice.

10/10 Excellent

Mekhriniso, Khujand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose Dorell
It was wonderful experience which will be in my mind for always. Thanks to reception staff for service and useful advices.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but tricky to find
A little hidden away behind some similar looking apartment buildings. Within walking distance from the ferry terminal and the Old Town. Clean, quiet, and friendly staff too!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Joe R, Bradenton, FL

Liked: Cleanliness, staff & service, property conditions & facilities
OK for Short Stay
Decent place, but I was in their "bargain" room with shared facilities. These were fine, but no more than 2 or 3 nights (unless you're a backpacker). Friendly and helpful staff. Decent breakfast.