Exterior

Reviews of SpringHill Suites Tallahassee Central

3 out of 5
SpringHill Suites Tallahassee Central
1300 Executive Center Dr, Tallahassee, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Springhill Suites Tallahassee Central Team on Apr 22, 2024
Thank you for choosing to stay with us. We greatly appreciate your feedback. We welcome you again in the future.

10/10 Excellent

Carole

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Springhill Suites Tallahassee Central Team on Apr 13, 2024
We are happy to hear that you enjoyed your stay with us. We greatly appreciate your feedback. We welcome you again in the future.Kind Regards, LaTempest Kiing GM

2/10 Terrible

sreeni, Ellicottcity

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

2/10 Terrible

Rebecca, Naperville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were down for a week and this was a great place to stay. The staff were very friendly and helpful and the breakfast was great! Would be nice to have one more waffle maker, as everyone wanted waffles for breakfast, but otherwise, everything was great. The room was very clean and spacious. We really enjoyed our stay and would definitely stay again!
Stayed 2 nights in Mar 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tauleaha

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Top tier service and super comfy
Stayed 1 night in Mar 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

EllaWynn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Water pressure was poor, everything else was great! Friendly staff, clean beds, nice area.
Response from Springhill Suites on Mar 26, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Allie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were outdated and just didn’t look clean. There were stains all over the fabric headboards, the couch, and the carpet, including a big nasty stain right by the bed that looked like it could be old blood. It was also very noisy and we (2 adults, 1 baby, and 1 child) were up until midnight because of the people above us.
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 26, 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around!
Stayed 2 nights in Mar 2024
Response from Springhill Suites on Mar 26, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, attentive service, rooms were clean and neat!
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 22, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on first floor and you could hear all the noise located by the breakfast area in the morning that woke us up. I was uphappy after the long drive to hear the commotion. I do like the seperate bathroom accomadations.
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Check in person was very professional
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

james

Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff. Nice clean and modern room. Hot breakfast included. Would definitely stay again!!
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

John

Travelled with family
The room was great. 4 adults. No issues but the air conditioner was a bit loud at night.
Stayed 2 nights in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and safe. Well appointed room.
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

emi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

MINDY

Stayed 1 night in Mar 2024
Response from Springhill Suites on Apr 5, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Springhill Suites on Mar 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Out stay was great loved the cleanliness of the room and the service of the staff. Would definitely stay again. Thanks
Stayed 2 nights in Mar 2024
Response from Springhill Suites Tallahassee Central Team on Mar 9, 2024
Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

8/10 Good

Tiana C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying and the staff are consistently friendly and helpful! The shower was leaking and the room could have been a little cleanlier but otherwise this met our needs and we were comfortable.
Stayed 3 nights in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Mar 9, 2024
Thank you for choosing to stay with us. We greatly appreciate your feedback. We welcome you again in the future.

10/10 Excellent

Brian, Pontes Vedra beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Springhill Suites Tallahassee Central Team on Mar 9, 2024
Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

2/10 Terrible

Ken

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I never complain about a stay BUT when I got there they told me they were overbooked and it was first come first serve. I virtually checked in at 2pm from my phone. So I had to wait to see if they had ANY available rooms. When I did get a room, I went to the room and A GUEST was already in the room. I had to apologize over and over again to her. I finally got a room with no one in it. Then after we checked out, I realized I left a pillow and blanket in there. I called to see if they could get it and keep it behind they counter and they said they could not get a hold of housekeeping. We had long checked out so we would have a family member get the belongings for me. They said the family member would have to go upstairs to the room and find the belongings! Never again will I stay at this hotel! Signed, DISAPPOINTED TRAVEL AGENT
Stayed 1 night in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 26, 2024
We always try to provide the best service to all of our guests. And on this occasion, we did not exceed our basic expectations. Our hotel has always taken pride in ensuring our guests have the feeling of being a home away from home. Our main aim being guest satisfaction and quality delivery. We do take our guests and their wellbeing seriously and hope to meet our guest expectations. I would like to apologize for your overall experience here at our property.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 26, 2024
Thank you for choosing to stay with us. We greatly appreciate your business. Please come stay with us again in the future.

10/10 Excellent

Doron, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean room layout was great
Stayed 1 night in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 17, 2024
On behalf of the entire hotel team, I want to thank you for sharing about stay here with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Stephanie

Travelled with pets
Front office staff was rude , breakfast staff yelled at me , hallway carpets were dirty , one elevator was broken the whole time I was there 5 days . Walls are paper thin and you hear everything. Not in a great part of town . Better places to stay for the price. DON’T RECOMMEND
Stayed 2 nights in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 14, 2024
Thank you for choosing to stay with us!

10/10 Excellent

Kimberly

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room design was cool, but the ceiling had water stains from a previous leak and some of the ceiling had peeling paint.
Stayed 2 nights in Feb 2024
Response from Springhill Suites on Feb 13, 2024
Dear Valued Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Sheretha, Tallahassee

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and gorgeous hotel! Staff was friendly and breakfast was nice. This by far is BEST HIDDEN JEM in Tallahassee. Highly recommended and will definitely be back!
Stayed 2 nights in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 6, 2024
Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay. We welcome you again in the future.

10/10 Excellent

Julian

Travelled with family
Very nice place
Stayed 1 night in Feb 2024
Response from Springhill Suites Tallahassee Central Team on Feb 6, 2024
Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay. We welcome you again in the future.

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Springhill Suites on Mar 22, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

erica D

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
There were large stains in the hallway and only one working elevator for staff and guests.
Stayed 2 nights in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. We will inform our Engineering team about all maintenance issues. Your feedback is greatly appreciated. Please come stay with us again in the future.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff, decent breakfast choices.
Stayed 2 nights in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. We will inform our Engineering team about all maintenance issues. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Dorthy

Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2023
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a return stay
The staff were very nice. It was a last minute reservation but everything was fine. I enjoy the internet TV, the beds were comfortable. The only downside was the cleaner they used was a little overpowering when we first entered the room but we quickly got used to it. Also our upstairs neighbors were rather heavy footed (perhaps a child?) but they did settle down around bedtime. The breakfast is your average hotel fare but service and comfort are worth a return stay!
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. We are glad you enjoyed your stay. Your feedback is greatly appreciated. Please come stay with us again in the future.

2/10 Terrible

Takesha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our hot water in our room was barely hot but the counter staff person "Rose" got us it to another room which solved that problem. Very impressed with her hep! Jim
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. We will inform our Engineering team about all maintenance issues. Your feedback is greatly appreciated. We are glad you enjoyed your stay. Please come stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice layout. Great having 2 sinks in the room. Great, variety hot/cold breakfast and health conscious.
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 9, 2024
Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

10/10 Excellent

Jean

Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

10/10 Excellent

Tonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Opinion
The stay was great. The bed wasn’t as comfortable as I like and could use a thicker comforter. The room set up was nice, I would definitely stay again.
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

10/10 Excellent

Arnaud

Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2024
Response from Springhill Suites Tallahassee Central Team on Jan 9, 2024
Dear Valued Guest,Thank you for choosing to stay with us. We greatly appreciate your business. We welcome you again in the future.

8/10 Good

Shawnda

Stayed 3 nights in Dec 2023
Response from Springhill Suites Tallahassee Central Team on Jan 27, 2024
Thank you for choosing to stay with us. Your feedback is greatly appreciated. Please come stay with us again in the future.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. We had a nice business meeting. Definitely will be back.
Stayed 2 nights in Dec 2023
Response from Springhill Suites Tallahassee Central Team on Jan 5, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience here with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

steven

Travelled with family
Disliked: Amenities, property conditions & facilities
So many problems with maintenance in this hotel. 1 elevator working, plumbing didn't work in shower. Ice machine not working, fitness equipment broken. Etc.... Stay elsewhere. This is not like other Marriott hotels.
Response from Springhill Suites Tallahassee Central Team on Jan 3, 2024
Thank you for choosing to stay with us. We greatly appreciate your feedback. we have informed our Engineering team about all maintenance issues. We welcome you again in the future.